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Sullivan Tire & Auto Service
175 Washington St, Peabody, MA 01960, United States
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Sullivan Tire & Auto Service

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Pa
Review №1

They make it so easy! I made the appointment on-line, got an email right away letting me know they received my request for an appointment. Got an email a little while after to let me know it was all set.When I dropped the car off, they confirmed when Id need it by and what I added to the form on the site for what I wanted done. They called me when it was ready (right on time!), explained everything to me and it went really smooth - no unexpected surprises at pick up.Staff is friendly and reliable, and prices are reasonable.Will recommend and use again in the future.

Ro
Review №2

I came in at 12:30 Pm with a blown left front tire. At 3:45 pm I was back in my car, heading home. A great job. Very professional.

Mi
Review №3

The Employees are great very polite and friendly and the proximity to where I live is very convenient

Jo
Review №4

I made an appointment to have all 4 tires switched and when I called back the next day the guy who answered was rude and did not even want to take my call. He told me he had to information on me and to call a different number instead. Poor customer service. Would not recommend unless you want your time wasted.

Ph
Review №5

Ive had to have some major repairs made on my 2010 Ford Edge lately and the guys at Sullivan Tire in Peabody MA were great! Their prices were better than most other shops, especially the national chains. Their workmanship is 1st rate, which was one of the most important reasons I chose them. They provide great service, pricing, and they had it repaired before they had promised it.

Th
Review №6

Quick service. Excellent work. Mechanic are professional at their job.

Br
Review №7

I have been going here for years. I had to get an inspection and wasn’t sure what to expect due to COVID. The service today was exceptional!

Ar
Review №8

Super speedy service I liked it

Kr
Review №9

I always go here for excellent service. Professionalism. No matter what service is performed, its always top notch. Thanks guys for taking care of business.

lo
Review №10

Prompt and professional what more is there to say try them you will like them

Re
Review №11

Since I’ve moved to MA, I’ve always brought my car to Sullivan. They are honest and dependable. They tell me all my options when I need a repair or service on my car and don’t just give me the most expensive or profitable option. The staff and mechanics are kind and friendly. As long as I live in Massachusetts I will come here.

St
Review №12

Fair prices, fast service. They can do almost everything your car needs, repairs, tires, inspections!

Co
Review №13

Ralph and his staff will keep your car running in great condition!

Bo
Review №14

I know when I go there Ill be treated fairly. If they can repair it they will, if not theyll explain why.

Jo
Review №15

Had a small hop in one of my wheels. Went to Sullivan tire for them to check it out. They refused to even look at it because I had changed the tire to a slightly larger size than original equipment. Was told if the vehicle tires dont match the size listed on the sticker in the door jam they wont touch it and it would be a nightmare to find the problem. As I left was told good luck. Well I drove to Direct Tire and the experience was night and day. One of the technicians took my truck for a quick ride and came back and said the problem is in one of the rear wheels. Up on the lift they spotted a slight indent on the inner ridge of the rear driver side wheel throwing out the balance. They straightened the wheel and rebalanced it and now all is good. I highly recommend Direct Tire. Professional, friendly, and know what theyre doing!

El
Review №16

They were great! Helpful and nice. My last review was not for this tire place. I didnt realize that the request for review was Sullivan tire I misread it having a bad experience at Townfair tire. I had gone somewhere else that had no idea what they were doing so I chose to call up sullivan tire and they helped. Alot!

Ja
Review №17

My kids and I were halfway to Ikea from our home in NH when my tire pressure light came on. A quick stop at a gas station revealed that one of the tires was actively leaking, so I Googled the closest tire store and it happened to be this Sullivan. The team there quickly determined what was wrong (tear in the sidewall) and had it and the other rear tire replaced within about 45 minutes, for a lower price than their initial quote. I really appreciated how quick and courteous they were. It wasnt a stop I had planned, but they got us back on the road, to Ikea and safely home again. Thanks, guys!

Mi
Review №18

Always a problem.

se
Review №19

Not so a friendly . eh

Ka
Review №20

Had a nail in my tire. They fixed it, no problem.

Ka
Review №21

I spoke to a young man Called Kevin, and even though I called the shop more than 5 times and he was always answered in a cheerful manner.

K
Review №22

I like coming here. Great service. Always fast. The staff heres a little standoffish.

Se
Review №23

Provided outdated rebate information for Goodyear tires that had since expired and no longer applied

Do
Review №24

EXCELLENT! Very helpful, very nice, very pleasant. Love you guys!

Bo
Review №25

They could have sold me a new tire but they fixed the old one. I wouldnt have known if it could be fixed or not so their honesty was appreciated!

JO
Review №26

Great service i didnt have to wait long,with a appointment

Fr
Review №27

Called this place to see if they can take off my aftermarket lugnuts to put on new standard ones i bought, on & the guy tells me he cant. Your a tire place that cant take off any lugnut. what a joke

Ju
Review №28

Great service they got me out quick and honored my outdated discount card

Jo
Review №29

Good service. Prices competitive

Ce
Review №30

You gotta be white to receive good service. Not very ethnically friendly.

Ad
Review №31

Good service well paid for

Er
Review №32

Very expensive compared to other tire and service companies.

Mi
Review №33

Nice service!! the gentleman was very friendly

Mi
Review №34

Great service as usual from Kevin and the crew

Ma
Review №35

Very friendly and helpful staff.

St
Review №36

Oil change and rotate and balance about an hour

De
Review №37

Feels like Family.

Ke
Review №38

Quality Friendly Reasonable Fast...

Ri
Review №39

Very informative and helpful.

Ma
Review №40

Got a tire fixed!

Mi
Review №41

I always go here for my sticker

Information
3 Photos
41 Comments
4.5 Rating
  • Address:175 Washington St, Peabody, MA 01960, United States
  • Site:http://sullivantire.com/
  • Phone:+1 978-531-1748
Categories
  • Wheel alignment service
  • Auto repair shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–1PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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