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R & A Automotive
26 Lake St, Peabody, MA 01960, United States
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R & A Automotive

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Ge
Review №1

I was chasing a reduced power mode / check engine light issue for over 1 year in my 2004 Silverado. I’ve changed almost everything related to the issue and still couldn’t fix . Mike at r and a took my car in, had it for a couple weeks, tested everything I installed, drove it, checked every wire in and out and found the issue. Kept checking in on me every couple weeks to make sure it didn’t come back on until he was sure it was 100% fixed and I was happy. Highly recommended .. great service and quality work.

Er
Review №2

Honest mechanics are tough to find and if you are looking for a new one, look no further. I brought my car in for two issues; a vapor leak code and it pulling to the left despite new tires and 2 other mechanics giving it a look. Turns out I had a seized caliber which was corrected. The vapor code was cleared but came back despite a hose fix. Unfortunately only the dealerships carry a certain tool needed to troubleshoot my issue and the folks here offered to refund me a portion of my bill for not being to fix the issue in its entirety.

Mi
Review №3

I honestly have nothing but great things to say about R&A automotive, especially Mike, for taking the time out of his day to address some issues Ive been having with a new car I purchased. Mike went above and beyond and was kind and patient about the entire issue. So, thank you! Highly recommend.

Ni
Review №4

It was easy for me to schedule an appointment for some routine maintenance. Quick and painless drop off and pick up. Mike was professional and my ride feels nicer than it did when I dropped it off. Great value for the money, too!

Mi
Review №5

I have used R&A twice for repairs to my car. The first was a break job and the second was an exhaust pipe issue. The break job was done quickly and at a fair price. The exhaust pipe job was one that the dealership quoted nearly 3x higher. R&A was able to diagnose the issue, custom make a pipe that repaired the loud rumble sound, and get my car back to me in less than 24 hours. All of this for 1/3 the cost of the dealership.We also go there weekly for gas and have always had friendly service. I highly recommend R&A.

Ke
Review №6

The have been servicing all my vehicles for years, always honest with outstanding service. I also purchased cars from them with great satisfaction. I will always take my cars and trucks for repairs and checks knowing they fix what I need. I used to do my own brakes and other small repairs, but since R and A came to Peabody I dont have to do any repairs anymore.

Al
Review №7

100% recommend R & A automotive. My check engine light came on and come to find l out my current shop had closed. I gave these guys a call and I had my 2013 Jeep Grand Cherokee fixed within 2 days. The guys over there were super professional and didn’t try to scam me into fixing stuff that wasn’t wrong. Thanks to R & A my car is running beautifully and I now have a new go to car repair place that I can trust.

Su
Review №8

I’ve used R & A several times and have always received excellent service. Mike is knowledgeable and the repairs are completed timely and at a fair price.

Sh
Review №9

Anthony is amazing! Not only did he do great work for a fair price, he even dropped the car off at our house when it was done. Definitely recommend!

Ma
Review №10

Best independent mechanic shop! I have had excellent experiences at R&A Automotive from purchasing my vehicle to having my vehicle serviced. The employees are friendly, reliable, and professional. I highly recommend you checkout this local family business!

Ja
Review №11

I have ben going here for a few years. They keep my old car in it top shape. Very professional, reliable, resonable, honest. Support this small family owned business. Definitely worth it.

Ha
Review №12

Was tired of dealing with the BMW service center so I decided to bring my 16 320i here to get the tires swapped out. The whole staff was helpful and kept me updated throughout the day. I dropped the car off at 9:00 and it was ready by 5:00. I plan on returning.

Ni
Review №13

I would highly recommend r and a. I have been going here for a few years now. I have bought multiple cars from them, as well as getting my regular maintenance done. They always are very friendly and family oriented. I would always suggest a friend or familyMember to go here!!

Ja
Review №14

Great company! My truck went right into the shop and everything was speedy in repairs and modifications! A few weeks back, my truck was leaking oil, R & A brought the truck in ASAP and diagnosed the problem and fixed it! Great company, great family, very professional and I would recommend them to anyone!

Ya
Review №15

First time doing business with them and they treated me like i was a valued customer for 10 years.. amazing service to my Wrangler. Would recommend

Ca
Review №16

Tony,joe and the rest of the staff are great they can handle all your automotive repairs

Th
Review №17

My business logs a lot of miles on its cars each year so I go through tires frequently. Mike and Anthony get me right in, get me the best prices on tires, and are very professional with their work. I highly recommend R & A

Ro
Review №18

Completely professional and thorough. Very pleased.

Ky
Review №19

Got an Audi oil change. Was straight to the point; no BS. Transparent pricing, too. Didn’t feel like I was being up charged. In an out in 30 minutes.

Sh
Review №20

We go to R & A weekly for gas and always get great service. Last winter on a very cold night the tire light went on in my car and the attendant happily checked my tires and added air. We get our cars serviced there and always get good service. We highly recommend R & A

Bi
Review №21

R&A Automotive is a place I highly recommend to everyone. They are a family business who truly cares about their customers. The employees at R&A are professional and friendly no matter what time of day you arrive. The mechanics are very knowledgeable and efficient when fixing my cars. I also have purchased numerous cars from this establishment. I know every car was what I wanted and needed during these cold frigid days. They made me feel comfortable that I made the right decision for choosing my vehicle and having it serviced. I will continue to be a loyal customer and everyone should go visit.

Mi
Review №22

The guys at R&A have taken care of my family’s vehicles for the last 5+ years and we couldn’t be happier. We value their professionalism and their expertise in identifying any potential issues and prioritizing what needs to be done and when. Whether it’s an oil change or a repair, we know we can trust these guys. Highly recommend.

Co
Review №23

Have been using r and a a lot lately and I could not be more happy. They are very flexible and take your time into consideration. They keep the cost down and are so easy to get a hold of. I will be using them for life.

Ta
Review №24

Dependable service, on time and good work.

La
Review №25

Fantastic and prompt service! I cannot recommend R&A Automotive highly enough. You and your car will be treated like family here.

To
Review №26

All the staff is very knowledgeable about all our family cars. I recently had ignition coils replaced and Anthony was proactive in suggesting to not only replace the bad ones but the others as well which resulted in my only paying the additional cost of the parts rather than incurring additional labor costs at a later date.I would highly recommend this shop

Tr
Review №27

Would highly recommend. Very friendly and honest staff that goes above and beyond to help save customers money. Have always had a positive experience every time Ive gone there. Efficient service that always leaves me happy with the end result.

Jo
Review №28

Great family run shop! They run a very clean honest and knowledgeable. I I bought a great used care from them two years ago and have had no problems with the car. I highly recommend R&A

To
Review №29

Best repair shop in the area

Ma
Review №30

I cant say enough about how honest, fast, and responsive they are. Michael helped out my family with a flat tire - fastest, easiest fix ever. As a woman, I hate going to new places to get my car fixed because you never know what kind character youre going to get. He was clean cut, so polite and trustworthy. Would definitely recommend them to anyone.

Le
Review №31

Have been dealing with these guys ever since I can remember, and can honestly say theyre the best shop around. Everyone in my family comes here, and I always hear nothing but positives. From personal experience, I can say that these guys do everything, from cordial customer service to big fixes on my cars. I would recommend anyone come here for gas, oil changes, or whatever they need. These guys do it all!

Ma
Review №32

Great family runners business; always dropping my car off knowing things will be done right and no BS when it comes to extra $$. Anthony always gives it to me straight and we work out what works best.I don’t go anywhere else once I found these guys many, many years back. Always help me out.

Mi
Review №33

Great service! I highly recommend r and a automotive!

Jo
Review №34

Great family owned and operated business .Anthony does a tremendous job .They service all of our cars.Simply put, I would not trust my families safety to anyone else.Give them a look .

Ro
Review №35

R&A is hands down the best shop around. Great service and great people. I live in Winthrop and bring my car all the way up to Peabody whenever it needs fixing because they are truly one of the only trustworthy shops around!

A
Review №36

Great prices, great services, more than the average gas station. I wouldnt go any where else to have my car fixed or to refuel. The owner is professional and the staff has a extensive knowledge of cars.

Jo
Review №37

R&A Automotive...... What can I say? ...It was the middle of a snow storm, my wifes car had failed to start the night before in a parking lot. The next day I walk into your shop frazzled, at a loss at what to do next.I tinker with cars but was unable to find the fault in starting, and you folks calmly looked at me and said, give us a few minutes to clean off the tow trunk and well go and get it.A day later the car is repaired and is as good as new! Confidence in the car restored.Just so the world knows, this is not the first time R&A has been extraordinary in their ability to help, what it does prove to us and to anyone who reads this, is that they are a family and their customers are too! So once you are a customer you are treated as such, and its a great feeling knowing they care about you.Loyal to end!You wont be disappointed.

De
Review №38

I have been taking my Audi to R & A for years now and I have always been treated with respect and honesty. They always do top quality work and I was never disappointed. I highly recommend this shop for any automotive needs.

C.
Review №39

R & A Automotive is the first mechanic Ive ever gone to and the really set the bar. The employees are kind and welcoming. They were also honest with the amount of time repairs would take and the cost associated with the repairs. Definitely coming back as needed.

Ri
Review №40

Great family business. The only place I trust with my vehicles. I have always had a great experience there.

Ke
Review №41

I bring all my vehicles here. The staff and owners are very friendly and take good care of you! Best in the area!

Fr
Review №42

I purchased a 2008 Jeep Liberty off of their lot. When I first drove it off of the lot the tire pressure sensor was on. I was told that the sensor was broken and needed to be replaced. I brought the car in the flowing Saturday for repair. A week later the light was back on. Didn’t bother contacting them again for the repair. 8 months later the engine blew and I’m out $9,500. This was a vehicle with 75k miles on it. Everywhere I drove was within 6 miles of my home. My mechanic says that engines problem wasn’t new, and that it had previously been worked on for band aid fixes. Extremely dissapointed and frustrated.

Ad
Review №43

This was by far the best car buying experience Ive ever had. Anthony is very knowledgeable and upfront when it comes to the vehicles on his lot. A true professional, in other words. No problem whatsoever test driving a couple of vehicles. All the cars I considered were right priced -- so no haggling was needed. CarFax report was right there on the dash of the car I wanted, so I didnt need to twist their arms for those details. I dealt primarily with Anthony and also with Joe -- they certainly went the extra mile and I like the fact that they dont agitate you with unnecessary doc fees. Im looking forward to keeping my car in top shape by servicing it there!

Go
Review №44

They took care of my tire mounting needs and worked with me to bring them in as I was able to remove them from the vehicle. I had to do one side then the other.

Fr
Review №45

Heartfelt thanks to Tony and Joe Salvaggio for their undying support of the St. Adelaide s Annual Bazaar Fund Raising. Only local business like yours allow us to have such success. We count on you and we thank you for everything you do for us. Your generosity will be noted by our parishioners!

G
Review №46

A+ service. Very friendly staff and willing to help out with any problems you may be experiencing with your vehicle. I highly recommend using their services and glad to call myself a recurring customer.

Om
Review №47

Great service and prices. Fast service and you feel like a real customer!

Ca
Review №48

Was my place to go they where always good to customers and you never over charged. All of a sudden prices have doubled

Di
Review №49

If your looking for a short two word explanation for what R&A stands for then that word would be astonishingly professional. But if you really want to know how real these guys are then listen and trust me. First off let me start of by saying that the quality of service with the guys at R&A is superb to any auto mechanic that I personally have ever had to encounter. They truly made me feel like I was part of their family and made the whole situation on my car stress free. I personally drive a Mercedes and Its ridiculous how much the dealership or even independent mechanics charge me for something as simple as a oil change. So I said enough is enough and since I live a couple minutes from the shop I decided to stop by and get my cars periodic maintaince done there. The owner and staff treat you with respect and perform great quality service. In fact I know that the service here is better than that of the dealership and its because the owner and sons have been in business for 50+ years and take pride in there work. You really can sense it just talking to these guys. They truly are not your average mechanics. I honestly am beyond happy expecialy having gone through people who have tried to rip me off.

Br
Review №50

Very responsive, communicative, and knowledgeable staff. I would recommend R & A to anyone seeking quality automotive service.

Ni
Review №51

Excellent experience the mechanics are very helpful and and everything was very affordable. Would definitely recommend for anyone who needs any kind of automotive work.

Pe
Review №52

Great service

Ca
Review №53

I have had my car serviced here for many years and I am always satisfied with the work done.

Ch
Review №54

Two awful experiences here in the past. Dishonesty and taking advantage of people. First experience was with a car getting fixed while in high school. Had a slapping noise while accelerating from under car. They said ok np then fixed it for 1800. After all that all I drove out the parking lot and noise was still there. Owner then said that the part they needed wasnt made my manufacture and that car was basically totalled. Offered to buy ot off me for $200. Crook! Years later I decide to get gas from them for my dirt bike.. It was a 2 stroke so needed exact ratio of gas in container to mix with oil. Got 4 gallons and needed 4.3. Made me do the extra .3 gallons in a separate transaction. Then charged me 3$ for not even half a gallon! Gave place a second chance and now this place was crooked me out of $1,803. Hate this shady business. AVOID AT ALL COSTS!

Jo
Review №55

The friendly staff at R&A made me comfortable in knowing that I made the right choice in a vehicle that met all my needs. Overall great experience and will be returning there for all the maintenance required for my car!

Et
Review №56

Great place great service, very fast and very good at what they do. Highly recommended

Sc
Review №57

Great group over there @ R & A!!! They can always accommodate any automotive requests I need.

Ar
Review №58

Great service.

St
Review №59

R&A did a great job of repairing my sons car. The manufacturers part was very expensive and they were able to find a cheaper alternative and resolve the problem.

Ty
Review №60

Have been there a few times and I can honestly say each and every time has been a great experience. The mechanics are great and efficient and know what they are doing and I could not be happier with the end result.

Al
Review №61

Great guys, great service. Highly recommended for any automotive repair or used car sales!

Do
Review №62

I had an extremely postive results from these great folks. I was very stuck with a serious brake problem. They came, towed my car, repaired all the problems in short period of time. They explained the issues, gave me a fair price, and a satisfactory result. On top of excellent best practice operation of their repair company, they were very friendly, and freely offered additional advice to pay attention to certian upcoming issues. All and all I was happy and relieved to have a safe car back. BRavo

Ja
Review №63

R & A is the one of the better auto repair shops I have used. They only fix what is broken and dont do unnecessary work.

Ch
Review №64

Friendly and fast service ! Will definitely go back again

Jo
Review №65

I had my fuel pump replaced at this establishment. I was over charged for a OEM new fuel pump and over charged for labor. I brought the vehicle back TWICE!, after the repair because the fuel gauge was not working. I was told that the gauge cluster was not working and that it had nothing to do with the newly installed fuel pump. I kept mileage records on the odometer so I would know when to fill up with gas since I did not want to spend the money for a new gauge cluster. After less than 30,000 miles the new fuel pump stopped working and left me stranded on a highway bridge. I had the car towed to a reputable AAA repair garage where the mechanic had to replace the fuel pump again. He showed me the pump that R&A had installed and told me that it was a cheap Chinese aftermarket knockoff pump. I had the car repaired with a OEM pump at a much more reasonable cost by the AAA garage. I then went back to R&A with the old pump to resolve the issue. The two owners, father and son would not own up to anything and displayed threatening behavior. I had no choice but to leave to avoid further conflict without resolving anything with this disreputable garage. Oh, and additionally, my fuel gauge has been working perfectly since the new OEM fuel pump assembly was installed by the AAA garage.

Ro
Review №66

Very knowledgeable and great customer service!

De
Review №67

They are the best at R&A Automotive.

Mi
Review №68

Love the guys down at R & A!

Da
Review №69

Best service in Peabody.

Wa
Review №70

Best in business!

Information
3 Photos
70 Comments
4.8 Rating
  • Address:26 Lake St, Peabody, MA 01960, United States
  • Site:http://randaautomotive.com/
  • Phone:+1 978-535-1600
Categories
  • Auto repair shop
  • Gas station
  • Used car dealer
Working hours
  • Monday:6:30am–7pm
  • Tuesday:6:30am–7pm
  • Wednesday:6:30am–7pm
  • Thursday:6:30am–7pm
  • Friday:8am–6pm
  • Saturday:6:30am–7pm
  • Sunday:6:30am–7pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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