Actively unhelpful to the point of malicious and deceptive. I went in with my 3 year old desktop and after taking a quick look at it in the back, I was advised it was beyond repair (rather, it would be prohibitively expensive to try) and I should buy a new computer. I took it to another repair shop - after a week I got it back with much better service and advice (battery needed to be reset, needs inexpensive replacement eventually).Get a second opinion if you trust their advice - theyre looking to make sales first and maintenance second.

Talk about professionalism!!! I went twice for 2 separate issues and both times was given explanations and assistance with the most respectful of staff. I will continue to go back should I have any other questions.

They what grade they repair my computer it needed an internal battery best part is they didnt even charge me

Good service, shipping service times could be better. However, they do keep you well informed on the service details online.

I bought a new computer which was set up for me, then called to get remote access by staff to install my wireless printer. Everyone I met was very eager to meet my needs. I was taken on time (sometimes ahead of time if someone did not show up. I did take the service of Total Tech Support and it is such a comfort to know I have somewhere to go when I have a problem.

Horrible. Service man hot late 2 hrs and he even has no idea how to repair my Tv.

Very helpful, informative, and professional.