This is the worst example of customer service I have ever seen. After returning the Uhaul, I went inside to finalize transaction. The worker inside immediately staring barking orders at me to park it somewhere else. I tried handing home the keys to move it as every Uhaul location I have used does, he kept rudely barking orders for me to move it, I obliged. He then said the back was not cleaned out well enough and was going to charge us $25. I cleaned it out again. He then threw bags at me and told me to bag up the moving blankets we had rented (I had them folded and stacked the same way they were when we received the truck, no bags). He kept yelling at me You bag, you bag. I told him I didnt work here and they were left the same way we received them. I then asked if we were done, he said you help me bag up the blankets, I said no. He said he was going to charge me $25 for not helping him. I asked if there was anything else, he just kept repeating the same. We left. Then he charged us $116 on our card AFTER we left and he told us nothing else was needed other than the $25 he wanted to charge me for not doing his job for him. I did need another smaller Uhaul for one more day, needless to say, I will NEVER do business at this establishment. I am currently on hold with Uhaul customer service. You can also see the surprise bra we found behind the cab seat. Who knows what was done in this Uhaul before we got it. Never again.

The reta store manager on site was wonderful. However my truck was not there for pick up and nobody even bothered to let.me know so I could rent elsewhere. The truck they allowed me to use needs to be back by 8am so I have to work all through the night to move and have less than half a day but get charged a full day rental. Oh and my shipping blankets ordered werent there either. At least a call to let me know the truck didnt come through would be nice. Didnt get one and it took me several trues to get anyone to even answer. Wasted an hour at pick up. Will not use again.

This is the best u haul location I have ever used. The owner is very friendly, professional, and helpful. The truck was clean and worked perfectly. Id recommend this location and use it again myself.

Good service