Called at end of July 4th weekend asking for a call back to discuss options for my son, who had a below knee amputation on June 6. No response ! Maybe they are closed for the entire week, not sure but no one returned my call or acknowledged my message. Poor customer service.

I came in with an referral to utilize my orthotics benefit before the end of the year. After getting sized, I was told my insurance didn’t cover orthotics. Knowing my coverage, I told them it was covered and mentioned I work for healthcare. Gladys then stated the insurance hung up on the person who called and later said the person who called hung up after waiting too long.Mind you, I was there maybe 10 minutes. I then showed Gladys my coverage online and she said she would place the order after confirming my coverage. I emailed her and followed up twice, two weeks later since nothing. This business lies to people to get them to pay upfront. I will advise everyone who comes in to know your medical benefits and don’t believe them if they say you are not covered. Horrible service!

Had insoles manufactured after a partial big toe amputation surgery. Super happy with the result. I went from barely walking to hiking 20 miles in one day. Thank you, Daniel.

Always great service here and the work product is great. This facility is sls highly recommended by Kerlan Jobe Ortopedics.