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WeRecoverData Data Recovery Inc. - Pasadena
2500 E Foothill Blvd Suite 205, Pasadena, CA 91107, United States
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WeRecoverData Data Recovery Inc. - Pasadena

Comments
St
Review №1

Horrible experience, utterly unprofessional, and completely unethical business practices. I brought my computer in and paid for an initial diagnostic test to recover my data. Once they ran the test they quoted me between $2500-$3500 and never planned on telling me that if they do recover the data I would probably have to buy a new computer on top of the data recovery. Not to mention that when I decided not to get my data recovered through them they wouldn’t even tell me what it was they discovered through the diagnostic test. Look elsewhere.

Is
Review №2

Having this company on your side is nothing but a blessing. Every person you work with is not only highly educated and dedicated but they also treat you like family. I can only say they are truly amazing with what they can do. If you have any issues do not hesitate to get their help.

An
Review №3

Im glad we found Werecoverdata. They were very responsive and provided us with a number of options. Were very grateful that they were able to recover our data from a dead raid controller. We hope to never need their services again, but if we do, we know where to go!

Da
Review №4

Werecoverdata was succesfully able to recover my files from a corrupted SDcard. Saved my life.Great service, great response, they will help you solve and avoid future issues.Ask for Patricia, shes very helpful.

Di
Review №5

Superb outstanding customer service!Dont give yourself headaches by trying to recover your lost data yourself. Hire a professional to do the job fast and right! Worth every penny! Definetly recommend them!

Gr
Review №6

They did it! Save the data from my 1tb crashed hard drives.

Ra
Review №7

Incredible personalized customer service. Recovered 100% of the files we were seeking. Patiently worked with us thru issues on our own end.

In
Review №8

It took about 3~4 weeks for diagnosis after shipping. Charged me $ 17500 for their R&D and recovery which might take additional at least 2 weeks. I couldnt wait anymore and asked them to return my hard drive. Then they suggested $ 12500 of discount. I just asked them to return. The returning procedure took about two weeks. No, actually I am still waiting for cables which they forgot to ship. They said free diagnosis if they cannot fix it, but thats not for my case. The hard drive was poorly assembled after their diagnosis. I suspect that they are professional company.

Ge
Review №9

They couldnt get my data back because there was so much damage, but they were very professional and communicated the issue well.

Gr
Review №10

Service is very efficient. The diagnosis was quick and I was well informed of the status, they provided update of the process on their website and I also get notifications on my email. After authorizing the recovery process, they were able to recover all my data back. Thank you very much!

Sh
Review №11

Quite professional, efficient service. Although the pricing could be better.

St
Review №12

First, I got my data back. They did what they set out to do. But! Communication was difficult with the company. Maybe it was the holidays, but I paid $1,300 for recovery+drive and I would like it if someone answers the door, or has other methods of communication present.Or when I respond to their online system to call me, Id expect a call.Or when their automated text says you can reply to this text, and I do, Id expect a reply.Or when I place in the notes that I need it shipped to a different address Id expect that to be confirmed the first time and not take 3 different tries.I dropped off in Pasadena CA, then I was shipped a new drive from Canada?? I dont know how that worked out but it didnt make me feel very comfortable about the process.I was frustrated and anxious about the recovery process and their communication did not help that _at all_. But they did recover the data, but Im not sure if I would use them again. YMMV

jo
Review №13

Super duper fast and perfect communication while processing the recovery. It seems the price was reasonable compared to other data recovery center I inquired. It only took 2 days to recover my failed drive and it was successful. David and Joseph was friendly and professional. Thank you very very much!

Er
Review №14

Very professional communication during the entire process. Very impressed with this service.

No
Review №15

Great experience. I would highly recommend werecoverdata

Ta
Review №16

Very friendly and very efficient. They made sure I was satisfied. 100% would recommend this place!!

Br
Review №17

I was so impressed how they handle customers, how awesome the service is and how they fix the customers issue in a professional and timely manner. Im one of your many fans WeRecoverData. I surely get back to you guys if ever I got an issue with my drives!

Ch
Review №18

They are expensive but they can do the job well and know their craft

Ja
Review №19

They were amazing and very professionalI got all my data back fast enough to recover my work loads.I am very happy with their service. Thumbs up!

Si
Review №20

Fast and secure service, however its expensive

Jo
Review №21

My 2 year old son broke my mobile phone. My iphone doesnt have a backup on icloud so Im not sure how to retrieve my sons old picture when he was a baby. Good thing theres a shop called WeRecoverData and they can easily recover files from your device. Kudos to you guys!

Ja
Review №22

Great service - 100% recommend!

Da
Review №23

Very quick and professional service, companies ticketing system is great!

Le
Review №24

I was taken advantage of by this company and was ghosted in the end. No where on their website was it stated that there is a $200 non refundable diagnostic fee. I paid the initial non refundable fee of $95, and was charged $200 because a cracked label would make the job harder for them when the time came to extract the data. They quoted me how much it would be to extract and I ended up going with another company because they were just too expensive. I asked again for my $200 back because they wouldnt be doing any data extraction, but they refused. When I asked them to show me this policy that states that there is a non refundable fee, they stopped emailing me all together. Overall terrible customer service and deceptive/shady business practice.

Mi
Review №25

I really am highly confused how to express my gratitude to WeRecoverData. It was the occasion of our anniversary and to surprise my husband I planned to construct a collage for my husband containing photographs from our childhood to parenthood. And then suddenly hard drive failure spoiled my intention. I was very disheartened then my friend suggested the idea of benefiting recovery data service. While surfing quality data recovery service in my area I cam up with WeRecoverData. What an amazing people they are. Highly professional and communicating with them simply easy. I call them up and their professional team gifted me the best thing i.e. all my lost photos are now again with me. Great thanks to you!

Ca
Review №26

I lost important data on my external drive, these guys recovered it, friendly and fast.

T
Review №27

Very efficient process from end to end with good communication throughout.

Ac
Review №28

Very good experience, they recovered all of my lost data, I had a drive that crashed with a lot of important data.

Re
Review №29

Very helpful and secure

Le
Review №30

Pricey, but I got all of my files back :)

Ph
Review №31

Fast, quality service. Saved me a lot of time and energy. Thanks!

Ti
Review №32

Process was completed sooner than estimated.

Vi
Review №33

Great job

Information
11 Photos
33 Comments
4.7 Rating
  • Address:2500 E Foothill Blvd Suite 205, Pasadena, CA 91107, United States
  • Site:https://werecoverdata.com/service-locations/us/california/pasadena/
  • Phone:+1 818-200-1470
Categories
  • Data recovery service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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