Very prompt and did thorough cleaning. Dillon was very professional. Definitely will use again.
Your crew was on time, efficient, very competent and professional. I will continue to use them and refer, thank you ChemDry
They called and confirmed everything and gave me the time their GPS stated they would arrive. Very professional upon arrival and happily took covid precautions while in my home. They showed me the process and explained everything before beginning.
Great job by Bay Breeze Chem-Dry. Had considered replacing my carpeting but thought I’d try cleaning first. Carpet looks great! Will last for a couple more years. Was able to put furniture back after just two hours! Life back to normal :)
The service is great!! My area rugs look like theyve new again.
Very polite and informative!!!
They did a fantastic job. Carpets look brand new again. Highly recommend them.
Great job as always.
The best of the best! I have used them multiple times and I am always pleased with the results!
Representative was extremely knowledgeable, very pleasant, and did a thorough job. Outstanding experience!
Excellent job. Arrived right on time. Very important! Pleasant to deal with. Would absolutely use Bay Breeze again.
This is the second time using ChemDry. David Geer was extremely thorough on both occasions. He took the time to explain everything and the results were amazing !! Definitely will repeat!
Matt did a great job cleaning our carpets! The difference was night and day. Heartily recommend and will use again!
Everything about the service from the first call to schedule to when the carpet was nice and clean again was first rate. The price as well as the service was good. I will definitely use Bay Breeze again!
Dave the technician was prompt, efficient and courteous. Very pleased with the attention to detail. Dave explained the process so there were no surprise. Dave made sure we were pleased with the results before packing up his tools. Overall, very pleased with the results
The service provider was professional, friendly and on-time. He walked me through the process and what to expect after the process was done and how long it would take. My carpet looks really great! I definitely would use them again.
Dave was very professional and informative! Did a super job on revitalization and cleaning! AndRita was responsive for scheduling and we expect to do more areas as our remodeling progresses.
Second time using Chem Dry and excellent service like last time. The first time I just had a simple job with two area rugs and a runner and I appreciated the price point and the fact they didn’t mind coming out for a smaller job. This time it’s for our new house with a lot of carpeted rooms and tile that was overdue for cleaning/re-sealing. They arrived on time and were very accommodating as I needed some flexibility due to overlapping timelines with our house painters. They got the job done and managed to get out some very tricky stains. Highly recommend!
Great customer service. They worked a miracle on cat urine left by a tenant. Cleaned my chairs, set clear expectations before proceeding. Friendly technicians that are respectful of your home. Highly recommend.
First time user but chem dry came highly recommended by family members! Thank you! The carpets look cleaner than ever and I recommend you give this company a try. I had used the other steam cleaning company before ( yellow van) but had to have them return and redo! Bay Breeze Chem Dry explained their prices and gave me a choice of services offered, but didn’t push unnecessary expense and thoroughly explained each process! I had a difficult stain I was worried about but it came clean with their pre treatment! Dave was professional and pleasant and I’d like to Thank him for a job well done! I will use this company again and would recommend to anyone! Thank you Bay Breeze Chem Dry! Thank you Dave! Diana Bruni, Milton Delaware!
Arrived on time, courteous and professional. However, I do not feel that their service successfully cleaned our carpets. They looked good immediately after cleaning only. The only areas that look clean now were pretreatment (at extra cost) and they stand out from the rest of the room as almost being bleached. Not sure i would use them again.
Very pleased with the excellent job Bay Breeze Chem-Dry did on my carpets. Response time from the company was amazing and both gentlemen who performed the job were really nice. Would definitely recommend them if you need your carpets cleaned.
Wow! My carpet looks brand new! The technician was very friendly and did an excellent job of explaining what he would do and then accomplishing the work. I highly recommend this company.
Our best carpet cleaning experience ever. Really good job cleaning carpets. Friendly, professional and fast.Our first time using Bay Breeze Chem-Dry in house. We sent out an oriental area carpet last year and were so pleased with the result we tried their in house service. Not only our best carpet cleaning ever, it was competitively, if not lower, priced. No more steam for us.
Very professional. Quick, efficient, and thorough. Explained the procedure and gave a realistic estimate for the drying time. I recommend this service to everyone.
Let me Just start off by SAYING MR DAVE WAS ABSOLUTELY AMAZING HE WENT ABOVE & BEYOND HIS DUTIES TO ENSURE MY DRYER VENT WAS CLEAN AND SAFE....HES STILL AT MY HOME RIGHT NOW FINISHING UP BUT HE WAS SO KNOWLEDGEABLE ABOUT WHAT WAS GOIN ON WITH MY DRYER VENT EVEN SHOWED ME VERY NICE VERY PLEASANT AND KNEW WHAT HE WAS DOIN ILL BE USING THIS COMPANY FOR THEIR OTHER SERVICES HE WAS TELLIN ME ABOUT I LOVE GOOD QUALITY WORK CUSTOMER SERVICE WAS ALSO AMAZING AND GOT ME ON THE SCHEDULE WITHIN A WEEK....BOOK BAY BREZZE FOR ALL YOUR NEED....ASK FOR MR DAVE HES THE BEST💪🏽💯
Throughout the week we discovered that the sellers cat was very distressed. The house progressively smell more like cat pee ultimately leading to my Husbands inability to breathe from allergies.We called Bay Breeze Chem Dry and they came out and under 24 hours treated everything even put down an additional treatment in the baby room to prevent the smell from getting worse.The awesome guy checked the basement to make sure there was no secret cat pee down there too.10/10 recommend them and will totally use them again. The chap we had was a lovely and really took wonderful care of us.So if you need your carpet cleaned I highly recommend them. Less than 24 hours later the smell is 100% gone and my hu can actually breathe.
I was 100% completely satisfied with the service I received. Mr. Dave is extremely personable, reliable, knowledgeable and dependable when it comes to carpet cleaning as well as pet stain/odor removal. He did not rush through the job; he took his time and paid attention to detail while cleaning. I had over half my house carpets cleaned and they look spectacular. I highly recommend this company over other carpet cleaning services.
David at Bay Breeze was great explained everything and gave us options and let us decide. Professional and friendly. Did a great job.
Needed our Tile & Grout cleaned. They got the job done especially since I was short on time. Very pleased with the results and reasonable price. Highly recommend Bay Breeze !
Used Bay Breeze Chem-Dry to clean upholstery. They did a great job. The are friendly, reliable, and courteous. Truly care about the customer. I will be using them again!
Amazing service. Highly recommend. 10/10. Great job guys.
With this being the first time EVER to have carpets cleaned because we had hardwood floors thru-out our old home, Rita was very friendly and informative about what was involved with cleaning and removing pet urine. When Dave arrived he also told us what he was going to do and had me check the carpet thru-out the cleaning to show me what he was doing to remove the urine. After he was done he had us check all the rooms that were cleaned to make sure we were happy with the results. We are so pleased with this company. The urine smell is gone and the carpets dried in no time at all. Rita and Dave were both very professional and friendly. We highly recommend this company to EVERYONE.
Dave arrived on schedule, did a great. Cleaning and checked with me periodically to okay the cleaned area. Arrangements were smooth..will be a return. Customer.
Super friendly and very affordable. They did a great job and explained everything throughout the process. No hidden fees and my carpet looks great now!
This company do a great job no ands if,s or buts about it, in my book its a 5star company
I spilled a full cup of coffee on light beige carpeting and they got it all out. Very professional and polite tech and a very good experience. I would recommend them highly.
Matt was very professional, courteous and did an excellent job! My house looks amazing! I definitely recommend Bay Breeze Chem Dry!
We had a wonderful experience with Dirk & Leon last week. They arrived on time and were extremely pleasant to work with from the get go. Dirk took the time to walk through my home with me, answering all of my questions, making recommendations, and explaining why your service is superior (because I asked). Leon was polite, quiet, and extremely efficient while Dirk was gregarious, knowledgeable, and had a wonderful repertoire going with me without it even slowing him down. Since we are moving, weve had a great deal of service professionals coming in to clean, paint, power wash, etc - out of all of them this team was the most enjoyable to work with. The carpets looked amazing - we had quite a bit of pet fur for them to deal with (though thankfully no pet urine!). We just wanted to pass along our outstanding experience with Dirk & Leon today - before dinner we were walking around on dry, clean carpets! We will definitely be recommending your service to friends & family!
They did a great job. I would highly recommend them!
The technician was very professional, friendly and explained the whole process before starting. The rugs look great and will definitely be using them again!
They were right on time when scheduled. Very friendly and professional. We were able to leave the house to grab some breakfast and came back to the house being pretty much complete. My main concern was getting our couch cleaned and it looks brand new! Very happy with all the services I ordered. Worth every penny spent. Would highly recommend
Dave with Bay Breeze Chem Dry just knocked it outta the park getting the carpet to look brand new again!! Never use another company - they are the best in the area! Thank you, Dave!!!
We recently used Bay Breeze Chem-Dry for our Carpet Cleaning. I would highly recommend their services. Our technicians were extremely knowledgeable, professional, and efficient. The carpets look like new. We found them also to be very affordable as well. We will definitely be using them again in the future.
Wonderful company! On time and thorough---I will definitely be using them again!
Great team. Good customer service. I called and scheduled quickly. They came and cleaned the carpets quickly and efficiently. Thank you!
Always on time, professional and beautiful carpet. White furniture looked new. BTW we have a dog and a cat.
Bay Breeze did a great job cleaning my couch and area rug. They were professional and called before arriving. The two employees completed the job quickly and my couch and carpet smelled great! I will definitely use Bay Breeze again.
By far the best! I made the mistake of cleaning my own carpets with a rental machine, ultimately thinking I destroyed my carpets. Bay Breeze brought my carpet back to life! The guys were on time and friendly, I will definitely be using them in the future!Thank you!!!
Best experience with a carpet cleaning company. They were very professional and extremely hardworking. There was a mixup where I though we have laminate but ended up being vinyl so they were able to call another branch to come and make sure we get what we wanted. They stayed and made sure the work was done to our liking even after 13 hours of straight work. We have a large office so they spent 2 days making sure everything was really clean. Strongly recommend.
Affordable and fabulous work. Our carpets look brand new. They even got out an ugly old red wine stain! Our techs were professional and courteous. Would highly recommend.
I spoke with Rita on the phone a few times. She was friendly and knowledgeable, answering all of my many questions. The carpet cleaner, Dave, was prompt, courteous, informative and professional. He spent almost 3 hours cleaning and spot treating 3 large rooms and a hallway. All my carpets look almost brand new again. I can not express how shocked I am at the difference in my carpets from just a few hours ago to now. Their price was very reasonable and much cheaper than new carpeting. I highly recommend them and will definitely use them again. Thank you Rita, Dave, and Bay Breeze ChemDry!
Abby from Bay Breeze Chem-Dry was amazing. The whole company was professional and got us on the schedule within two days. The basement carpet and stairs had seen pets, furniture, kids, teenagers, spills and so much dirt. It hadnt been professionally cleaned in years. The biggest issue was that when I tried to clean it myself it left a terrible odor. Abby came in and ensured the whole room and carpet smelled fresh and looked clean as well.
Spoke to Rita on Thursday and she was able to have a clearner on Saturday. Matt the team member who came out was very professional abd friendly, he did a excellant job. Randy Steen and family
First time using Bay Breeze Chem Dry and will definitely have them back in the future. Highly recommend this company for your cleaning needs, very professional and they treat what they do as if it was their homeThanks again...fantastic job !!!
Rita, Derek, and Leon were great. Rita taught me about the ChemDry product and the process Bay Breeze uses to clean the carpet, and she was patient with me as I was shopping around. Derek was proactive the day he was scheduled and called to inform me of his updated arrival time. Derek explained to me about the chemicals he was using and their expected results. The carpet stains are gone and I am happy with the work. Would recommend!
I have used a few different companies in the past and NO ONE compares. They were on time, friendly, explained everything and a great price. My carpet looks brand new. Definitely would recommend.
Great job .carpet looks great
They did an excellent and amazing job. Very professional and even kept me laughing throughout the whole process. Really great job.
They called and said they would be there about 11am. Showed up about 11:06am. The before and after is night and day. Service was fast, effective, and friendly. 10/10 would recommend.
Just had Derek and Leon here this morning to clean my hardwood floors. We have recently finished a remodeling project leaving my house covered in a light coating of construction dust and grit everywhere. I couldn’t be more pleased with the result. Both gentlemen and Rita were a pleasure to deal with and love the results. Highly recommend!
The ease of the entire process from getting a quote to the actual cleaning was just what I had hoped for. I really enjoyed the professionalism and politeness of the staff. They also have very competitive pricing as I received quotes from several other companies. They will work around your furniture if you decide to leave it and they even offer moving services. We didnt use either, but enjoyed having the options! Payment processing was also very easy as they accept credit cards. Carpets took anywhere from 3-6 hours to dry depending on the air flow to the location. Top-notch company to work with and I would highly recommend using them!
They was curious enjoy to call to say that was running behind by hour and a half. Once they arrived they was extremely efficient and friendly. Worked on several stains in carpet in basement. Stains was removed and dried in 2 hours.
I had someone come over to clean up some built up cat urine in my living room. They did the best they could but there are some stains left BUT that doesnt detract from their quality of service; that is more on me and my cats not cleaning up better. They performed an AMAZING service, cleaned up a majority of the stain and that made me feel so glad to see. I selected them because of their award and boy, they really earned in. Great people, very friendly and professional. I would hire them again!
I was very impressed by the whole experience I got just watching Derek and Leon shampoo the carpets in my home. Their expertise, their help in moving some of my furniture items, their diligence in taking pains to do the best possible job and they did. My carpets look wonderful and I would recommend them and your company to my friends and neighbors. They are a wonderful asset to your company and nothing was a chore for them. They were prompt and cleaned up as they went along. I was just totally sold on their performance. Thank you Leon and Derek.Margaret McEvoy
Very thorough, carpets look great. Our only issue is I wish I was asked about whether or not pets are in the house. There is an additional cost to remove urine stains which increased our cost 50%.
The two employees worked very hard to clean my carpets and sofas. I was very disappointed because none of the stains on the carpets came off. Not even very small stains. Some lightened a little bit. Took them 3 hours to clean and it took 7 hours for the carpets to dry. Apparently with chem-dry I was told it would dry in 2 hours. The day after the carpets dried, I decided to use fingernail polish remover on a few spots and they came right up. After spending $499.00, these spots easily came up with fingernail polish remover and 3 more hours of my time. I give one star because they both did seem to work very hard. Not sure if the equipment was faulty or cleaning solution just wasnt strong enough.
Great Family to work with. Dave gave personal attention to doing the job well and assuring I was satisfied. Very happy with the transformation of my 16 year old carpets and lounge chair to professionally cleaned brighter carpets and lounge chair.
From start to finish awesome experience!!The intial contact was very pleasant and professional, the quote was accurate.When he arrived very courteous and professional, took the time to explain the process and walk through house showing me areas of concern,Finished product was great..A plus recommendation
He came and cleaned the carpet. I was left with a sticky white mess. I called back they told me to replace my 17 month old carpet. I called another company who told me that carpet should always be vacuumed and pretreated before cleaning in order to determine what is in the carpet and what is the best cleaning method to be used.. This company is coming to pick up a baggie of the stuff. My carpet was pulled back there are no white stains on the flooring or the pad. There is also no construction debris. The new Company is pretty sure it is just dirt. They are going to examine it and determine the best way to clean my carpet
25 year old carpet that I thought didnt have a prayer, ended up looking like new!!! For some reason, after a couple days, a few large spots resurfaced. I called them to ask why that could have happened and they said theyd set us up with an appointment and come back and redo it. That they did and the 2nd time was the charm....so if you think your carpet needs to go, call Bay Breeze Chem-Dry and you will be shocked in a positive way! We will be calling them for more stuff going forward! Thank you Rita and Staff!!!
Dave did a great job. My carpets look like new and the workmanship was outstanding. I would highly recommend!
Scheduling an appointment was easy. The service tech called to let me know he was on the way. He explained everything he was going to do, answered all my questions, and was thoroughly polite and professional throughout the process. Best of all he was careful with my furniture and made sure I was fully satisfied with his work. My carpets dried quickly and look great. Highly recommend Bay Breeze Chem Dry.
Had the best experience! They had the best quote of the companies I sent messages to. Thank you Rita for your excellent customer service from beginning to end. Fast, friendly, responsive and quality service! Highly recommend.
The technician was courteous and professional! We are very pleased
Great experience with Bay Breeze Chem Dry.Dave was right on time, carpets all look great!Dry time was minimal, very good prices.Will use again!
Professional all the way excellent job used them in the past and will use them again
Very professional and friendly technicians. Great results throughout the entire home including club basement.
Fabulous job..Repeat customer
Our experience was an amazing one. Lots of feed back, courteous and the job super well done. Will have them again.
Arrived on time, very quick setting up and process. My wife loved the end results. Recommend it!!!
We had a large house that needed 4 bathrooms and utility room and hall regrouped, 3 couchesCleaned, and 4 Rugs cleaned. Dirk and León, the two technicians, were polite, friendly, very energetic, and careful. We were very impressed with their work. It was easy to make the arrangements with the company, and they arrived Right on time.
From first contact with Rita to having Dave and Zach at our house, I was truly amazed at the attention to detail and professionalism. They went above and beyond to help us with 3 bedrooms, a loft and staircase, all of which desperately needed to be cleaned...2 dogs and 2 cats!!! This is not a carpet looks good today but not tomorrow kind of service. They really worked with our floors as if this was their home. We will be having them back and I HIGHLY recommend them. They were so professional and respectful of our house.
Did a great job on my carpets, Would them back again!
Had two bedrooms done. Homes previous owners had pets, we had some minor stains and faint pet odor. Results after cleaning were awesome! Looks and smells amazing. Carpets are not soaking wet. Very pleased with the results, service, and communication were great from first call to completion.
These guys did an amazing job cleaning my couches. They got off all the dog hair and the couches look as good as new. The guys were extremely nice. Anytime I need my couches cleaned or carpets cleaned they will definitely be who I call!
This review is after my 3rd time using Bay Breeze. I love the work they do. They are efficient, very respectful of my time and when they are done my carpets are clean as a whistle ☺. I am so glad I found this company on groupon for my 1st use and I wouldnt want or trust anyone else with caring for my carpets.
We had Chem-Dry come in yesterday to clean 2 sofas and a wing chair and they did an amazing job! Very thorough, friendly, explained all the steps. We run a B&B in downtown Annapolis and need to keep everything fresh & clean and Chem Dry gets major kudos. They even vacuumed our doormats & carpet!!I cant recall all the guys, I believe Jay & Leon were two, they had some additional staff on site for trainingI am not sure when well need them again but we know we will use Chem Dry /Bay Breeze in the future!!Update - we had them back in this week to address a new stain, also recently they cleaned a couch that was dirty - Drik & Leon have done great work for us!
Came out next day when Stanley Steemer cancelled on me. Great job, value, friendly team. I’m cancelling Stanley Steemer - we are a Bay Breeze family now.
I was moving out of a rental house into a new construction home, and was required to have the carpets cleaned when moving out of the rental house. Bay Breeze did a great job for a reasonable price! I had quotes from 3 companies and Bay Breeze was the lowest. They were pleasant to deal with in all respects, both over the phone as well as the 2 fellows who did the cleaning. I had to change the dates/times of my cleaning 5 times because the new house completion kept being delayed, and Bay Breeze was very flexible. They are veteran friendly! Use their services!
Love this company, I had them out to do a business I worked for and then out to my home, both times they were extremely friendly & professional & their quality of work is amazing, we will have them out to our home again!!!!
Bay Breeze’s employees were professional, friendly and did a great job cleaning our carpets!
My experience was very rewarding! I would recommend this service to friends and family. Yesterday, I hated my carpet. There were areas that had very heavy filtration lines (Now I know what those dark lines are called. Thanks Chem Dry! 😊). They (David and the other nice gentleman-so sorry I forgot his name) not only put in extra work in those areas, but also informed me about what causes it. They were extremely knowledgeable, professional, courteous and personable. They made sure I was completely satisfied before ending the job. The results exceeded my expectations! I will be scheduling another cleaning before summer! Thanks Rita and David for scheduling my cleaning on such short notice!
The cleaners were amazing. I wish I could post before and after pictures. The house we are renting had tenants before us that had pets. We also had black spots from dirt and the edges of our carpets were black from the air conditioning system. We decided to try the company after positive reviews; but figured at least some of the carpet had to be replaced.They did an incredible job! We had hired another company before with mediocre results. The carpets look almost new, pet stains gone (lots of them!) and we couldn’t be happier!Thanks so much for such a wonderful job.
When I moved to Lewes on a rainy day last year, the moving men left two of my bedrooms with muddy prints. I didnt notice it at first, and when I did I was strapped for cash. Finally on Monday, January 27th, I had Bay Breeze ChemDry come out to see if they could get rid of the now ground-in dirt. Dave was on time, efficient, and courteous and both rooms look brand new! It was inexpensive, and I will always call them when I need professional rug, hardwood, or other repairs.
Very professional and wanted to ensure I was pleased with the job which I was of course. Will use again in the future!
From the moment I called Bay Breeze Chem-Dry I knew I’d contacted the right company. The professionalism by which the phone was answered and subsequently transferred to Ms. Rita confirmed my opinion. Well that was just the beginning, upon arrival to my home the techs were pleasant, treated my home as if it was theirs and they also engaged me in polite conversation despite having a job to complete. I’m new to the area and will be utilizing their services from now on; and not just for the carpet cleaning.
I could not have had better service. My couch and rugs look amazing and smell great. I have two dogs and they were able to get rid of the odor. Will be using again in the future.
We had four different services done, carpet cleaning, wood floor cleaning, tile floor cleaning, and granite top re-sealed an buffed. Bay Breeze was professional, on time and did a fabulous job. I feel like my house is thoroughly clean for spring! Thanks so much Bay Breeze, I will definitely use again!
Great experience! Results exceeded our expectations. Tech was a great communicator and included us in the process.