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Pasadena Service Center
8249 Ritchie Hwy, Pasadena, MD 21122, United States
Appearance
Pasadena Service Center

Comments
Se
Review №1

The owner is great and wont screw you, he is sweet and will take care of you whether you are buying new lawn equipment and get repairs down. Go check him out and get your equipment service.

MC
Review №2

Fast friendly, reliable service. The staff is honest and helpful. The staff does not try to force you or scare you into upgrading or adding services. They let you know what they did, what they found, and if any additional services are needed. They show you on your car instead of just telling you what they want you to buy. I will continue to patron here and recommend others to this place. They also have clean facilities and restroom.

Th
Review №3

I was in Maryland during the business trip and needed to have my oil changed. I use Pasadena Service Center Ritchie Hwy, MD. So naturally I went in search of the nearest location. Now when i saw the store it looked like an amazing location and I started to wait until I got home. I noticed how clean the outside was and decided to give it a go. I am so glad I did. The manager was extremely polite and professional. The shop appeared to run like a well oiled machine. I have already sent my family, that I was in town visiting, to him and his crew. Thank you Pasadena Service Center for having outstanding manager and employees.

Br
Review №4

Best Service center in the town. Experienced and professional staff, they provide you with all the details and services your car needs. Great customer Service, got my annoying ABS check light fixed in a really quick .They done an excellent job on my car.

Al
Review №5

Im a huge fan of this location. They let me know about transmission leaks, damage to my under carriage and oil pan, and the staff is second to none. They are knowledgeable, friendly, and always go above and beyond to help.

Mu
Review №6

Better place for car inspection, fuel change, car tires air pressure checking and internal cleaning. No need to have coins for air pressure machine and vacuum.

Em
Review №7

I go to this gas station every time to purchase gas. For the first time I utilize their mechanic to give me an oil change. Initially when the clerk went back to get the mechanic he came up front looked at me and said I thought you said it was a lady up here, just kidding, haha. He doesnt even know me to joke with me that way. Upon completion I checked my oil to see what it look like and it was dirty. I went back in to ask the man how many quarts of oil he put in my car and he said 5. He said that because it had been a while that it was very dirty it may look that way. I accepted that and began to leave. Then I notice he didnt put a next Oil Change sticker in my window. I went back in and simply asked for the sticker and he hollered at me and told me that I was becoming a pain in the ass. I said how dare you talk to me that way, Im a paying customer and I just paid you. Do you talk to all of your customers this way? I try to reasonably talk to him and ask why would he feel like he could talk to a customer in this manner and he was still being an a****** and arrogant. At that point we began to argue. I asked him would you be comfortable speaking this way to me if I were a man or if I were not African American? He then went on to make some comment about Obama and I dont know what that has to do with anything . He walked towards me like he was going to do something and I backed up and he closed his garage door. I will never go there again for anything ever. He presents himself initially as a nice guy but if you have a question about the repair that you have just spent your hard-earned money for then he will curse you out. When I went in to complain to the attendant at the counter he told me that this was not the first complaint and gave me a phone number to contact a manager in 3 days. Very dissatisfied with the treatment I received considering I gave my money that I work hard for and I cant ask you to complete a job that youre supposed to do by putting a sticker in my window without you feeling like you can then turn around and curse me out. Do not go there if you appreciate good customer service, honesty and someone that you can communicate with effectively. Hes also overpriced. He told me that it would cost $450 for a tune-up and $850 for a ball joint. The inside staff are always great though I will say that but not enough to make me ever enter that building again and give them the money that I work hard for the same way he thinks he works hard for he his.

Sa
Review №8

Very professional team, Needed a small part to fix my car. I was in and out in no time, With a reasonable pricing.

Information
40 Photos
8 Comments
4.7 Rating
  • Address:8249 Ritchie Hwy, Pasadena, MD 21122, United States
  • Site:https://pasadenascenter.com/
  • Phone:+1 410-975-0006
Categories
  • Auto repair shop
  • Convenience store
  • Gas station
Working hours
  • Monday:6am–10pm
  • Tuesday:6am–10pm
  • Wednesday:6am–10pm
  • Thursday:6am–10pm
  • Friday:6am–10pm
  • Saturday:6am–10pm
  • Sunday:6am–10pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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