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Lowes Home Improvement
117 Memorial Dr, Paris, TN 38242, United States
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Lowes Home Improvement

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Mi
Review β„–1

Wide variety of plants and flowers 🌺. Helpful staff very curtious. Im handicapped so I require a rider and they had a very limited number of riders. Overall it was a good experience just pricey on the tomato πŸ… and pepper🌢️ plants.

To
Review β„–2

It seems that most Lowes are pretty much the same. The big difference is the employees and this store has great employees. They are knowledgeable, friendly and very helpful. Thats what the 5 stars are based on.

Ma
Review β„–3

Love the store I got a outdoors table and grill for July 4 nice service and friendly people

EL
Review β„–4

Best place to buy your household needs

Va
Review β„–5

Great service. Lots of employees to help you. Highly recommended

Br
Review β„–6

There is a sign on each register that indicates they will open another lane if 3 people are in line. The last several times Ive spent my money there there have been as many as 6 people in line and they never open another lane. This is corporate greed. I was told there was no one to operate another register. I know half the employes in that store started on a register. Its a real joke every part of this store is a joke and on top of that half the items on my list were out of stock.Ill do my best to buy elsewhere.

Ke
Review β„–7

Love to do it myself. Around the house and or neighbor. Lowes provides anything to be a hands on approach

Ro
Review β„–8

Good dayThis is long over due, my wife and I are new to Tennessee and we went to the appliance section of Lowe’s and made contact with Mr. Paul in the evening hours.He greeted us with open professionalism and really did a fantastic job giving us the orientation of a washer and dryer. We bought both of them and he needs to get praised along with the other staff at Lowe’s.SincerelyRolando

De
Review β„–9

Always very helpful and friendly employees in my many experiences they go above and beyond!

Ja
Review β„–10

Can always find what I am looking for. Easy to get help and advice.

As
Review β„–11

Its ok. Usually hard to find things; not sure how they organize their stuff. Staff always polite when you can find them. Kind of dread going there because its so spread out. Always have lots of choices for products. Place is clean, staff is nice, usually has what I need.

K
Review β„–12

Wide enough for wheelchair. Found good worker that was very helpful. Only complain no masks and I have MS and am immune compromise

Aw
Review β„–13

The employees are nice and theyll probably have what you need but costumer service is slow.

Ch
Review β„–14

Very busy, yet well kept store, all things considered.The garden/plants sections are exemplary, and everything is usually extremely clean on the inside. The parking lots can always use some garbage pick-up, as there is do much traffic here.Every employee we have met has been awesome.

Je
Review β„–15

Very helpful. I was in a hurry to buy shingles for men waiting. I walked in, was greeted and man greeting me walked me right to where I needed to be. Loaded up supplies, pushed cart to check stand, and loaded car for me.

Ra
Review β„–16

Great people, small selection, I just prefer home depot.

Lo
Review β„–17

Went to buy a roll of fencing, and everyone was very kind helping me to get it loaded.

Ch
Review β„–18

Have most of what you might need. Store is always clean and neat as a Home Improvement store can be.

Ga
Review β„–19

Great Refund Policy, Very Helpful Associates, You All Know Me By Reading My Posted Reviews, $15 per hour 😎

Ro
Review β„–20

Very helpful, worker took time to locate a ladder that there were only two of.

La
Review β„–21

Theyre really good at this store. Im remodeling my whole house and theyve been great about everything from helping design cabinets to numbers I need for the bank. They dont try to sell the most expensive items either. The whole thing is a process but they make it easier with their knowledge and patience.

Ro
Review β„–22

Big box, has what it has and thats all. People were helpful, just somewhat limited

Vi
Review β„–23

Love it, its my favorite store in the world. I am almost 72 and a woman. I could spend the day in that store.

An
Review β„–24

Good selection of products and respected brands. Their wood and staff are a hit or miss. Theres a lot of warped wood and some are knotty. The staff, just depends on whos working if youre going to get help and getting a member whos nice. But if you know youll need help you should go in the mornings because there arent very many staff members there in the late afternoon.

Ch
Review β„–25

We were very pleased and appreciative with the professional and considerate support by the cabinet rep Lisa Tatum in developing our kitchen remodel.

Ke
Review β„–26

Just plain awful. This is the most disorganized store I have ever seen. Two weeks ago they took a credit card payment, from me, over the phone to purchase a stove for my mother. There was some confusion so the specific stove had to be swapped (before delivery, still in the store) and the correct one did get delivered. However, while that was happening I tried to call 7 times to make sure the previous payment was applied to the new stove. Today they sent my 88 year old mother a bill for the entire amount of the stove... So far today I have tried to call 8 times. I got hung up on by a machine every time but one. On that call the woman, who would not give me her name, said they do not take payments over the phone and I would have to take it up with their headquarters. My mother lives about 13 miles from the store in Paris, TN. I live just outside of Dallas, TX. The manager will not answer and the very nasty person in Customer Service keeps on transferring to a non answering extension.Now, I have to deny the charge on my credit card and they will probably harass my 88 year old mother for the payment. I dont have any problems in Lowes near me. The reason the stove had to be swapped out was they did not have a self cleaning model on the floor. My ever accommodating naive mother took what they had. However, they had several in the back we found out about so we went to the self cleaning model.But they cant seem to get anything straight. Ken 3/29/21

Ke
Review β„–27

Youre not going to checkout in a timely manner. The slowest employees with little to no knowledge work here if you want to say working.

Ta
Review β„–28

Employees were great. The prices on some things were outrageous!!

ma
Review β„–29

I went in looking for mint plants. I found them and they smell wonderful.As I wandered around, I wound up buying 3 bags of wildflower seeds and a package of plant and veggie fertilize as well.Im doing a veggie garden for the first time in 35 yrs so Im having to relearn a lot of info that has slipped the old steel trap that was my mind.The checkout line moved quickly and the lady that checked me out was a upbeat and friendly so I couldnt have asked for more.Lowes have recieved my 2 thumbs up award for large store efficiently.

Pe
Review β„–30

Lowes staff couldnt seem less interested in their customers. While you can get assistance, they all but go out of their way to avoid doing so.

Ja
Review β„–31

Linda in the paint department was awesome to work with, very friendly and knowledgeable!

Ed
Review β„–32

Just Great Store@ Service!!

Am
Review β„–33

Love the garden center. So many pretty flowers to choose from

Ro
Review β„–34

Friendly staff well stocked store.

Te
Review β„–35

Had no one working in the garden shop and no carts. Had to go hunt down a couple of carts and load a big order with no help. Went into the store to check out and there was one cashier. Used to be my favorite store but not so much now.

Ki
Review β„–36

Lowes always has the nicest employees that strive to make sure you have a good experience.

Er
Review β„–37

L needed paint masks. The lady working the paint desk said they were out of stock. They were 20 steps in front of her and had at least 5 different styles In stock with several of each style on the shelf. She was too lazy to even look. I left and bought some at Walmart.

Da
Review β„–38

Is it just me or do the staff not care anymore? Used to you would go in and the people working would be able to answer any question. Now you have to talk to three different people before you get someone who knows what theyre talking about.

Ka
Review β„–39

Lowes in Paris Tn. does not guarantee customers satisfactory, They really need a class on customer first. And Im by far not the only one who feels this way. Kathy Harrington

Ke
Review β„–40

Staff in electrical department was was awesome.

Ma
Review β„–41

Great found what we were looking for and clerk very friendly.

Cr
Review β„–42

I havent been to Lowes but it said I was wow

Ke
Review β„–43

They need more help. Hard to find a n employee when you need one.

Li
Review β„–44

Everyone is so nice and helpful.

Wa
Review β„–45

Went there to find ice melt for sidewalks. Employee there showed me right to it and help me load! Super nice people working there.

Je
Review β„–46

Always have what I need

Jo
Review β„–47

They didnt have any 1/2 LB that I needed for a job.

Do
Review β„–48

Great Service, bought a washer, salesperson very helpful just what we needed at a good price.

Be
Review β„–49

Not one person would come up to you and ask if you needed help. You have to hunt them down to find a worker.

Ta
Review β„–50

Lowes they have it all love the garden center

Ta
Review β„–51

I went in Lowes yesterday and I bought a Craftsman lawn mower. Its a nice lawn mower and the people are friendly.

Br
Review β„–52

They had everything I was looking for.store stays clean.all in all good place to get stuff u need

gl
Review β„–53

I love the place and have so much to look at but I have a very weak back and a replaced knee n other gone so getting around is a chore. They have handicap vehicles but I feel like that there is always someone else worse off than me and wouldnt want their experience there to make them have to leave. I will tuff it out, it hurts but I will have helped someone. But they always someone asking and offering to help. Love their lights.

Ri
Review β„–54

Was glad they had the inside open.

Da
Review β„–55

No help what so ever. Like a ghost town

Do
Review β„–56

Very helpful, kind staff.

De
Review β„–57

Seems like they have cut down the no of employees. Hard to find anyone to ask a question about something. When u do they are nice and helpful. Have to hunt to find someone.

Ch
Review β„–58

Couldnt get help when we needed it but eventually the assistant manager was very helpful. The manager didnt seem to know what he was there for and was bothered when he had to come out of his office. The assistant manager should be the manager! We and many other people had to wait for a long time before anyone helped.

Ja
Review β„–59

Friendly employees for the most part. Was able to find most of what I was looking for.

Tr
Review β„–60

Purchased custom blinds, which are not cheap. They shipped to the wrong address, received them on a rainy day and Lowes acted like it was my fault.Not to mention it took 4 months to get the correct blind for my backdoor.

He
Review β„–61

Absolutely love Lowes they have all your building needs and supplies as well as great family friendly service

Ca
Review β„–62

Had what I needed, got in and out quickly.

Ar
Review β„–63

Always enjoy shopping in Lowes! Great customer service so far in this store.

Ly
Review β„–64

Self check out was down,no employees available to fix it. One actual register open and cashier had the attitude of a skunk.

EW
Review β„–65

I absolutely love Lowe’s and this location has good prices and friendly workers.

Je
Review β„–66

Most of the people in the paint department ate usually very rude.

Ri
Review β„–67

No staff to help, need more staffing.

We
Review β„–68

Call me a man but this is one of my favorite places to shop.

ge
Review β„–69

Always a Great Place to get all of those items to complete some of that honey do list. It also doubles as a toy store for adults. Friendly, Courteous staff. my go to place for projects.

An
Review β„–70

Nice store good people just ok on prices selection and speed of service

Jo
Review β„–71

Just as good as any in this chain.

Ei
Review β„–72

Friendly staff but store was massively busy. Found the Christmas lights we wanted but they were more than double the price for the same brand at another place. It was hard to social distance & few wore the mandated masks.

Ma
Review β„–73

Going in to have keys made.. was helped immediately, very friendly, courteous.

Di
Review β„–74

Find what u want in a hurry they r helpful!!!!!

JO
Review β„–75

Fast and polite people. Always there to h

Ki
Review β„–76

Most of the time really great did not hav the Christmas lights I wanted or use maker cleaner

Jo
Review β„–77

They have nearly everything you need for whatever your doing around the home. Way too busy at times and not very attentive. When calling be prepared to be passed around and sit on hold for a long, long time

Cy
Review β„–78

They usually have not enough registers open.

Ro
Review β„–79

Went to buy a mower with cash in hand,took 40 minutes to get waiting on and then tried to charge me more than the price that was online,left and went to tractor supply and spent 4000 on a mower, Lowes employee was rude and down right mean.nevrr go there again,worse service ever

Be
Review β„–80

I didnt get any help loading the several bags of sand and mortor they called someone to the front and was no help at all

Jo
Review β„–81

Your store sucks! Waited 45 minutes before someone came to help and then he didnt know what was going on. I asked for a manager who never showed up. Ill NEVER recommend your store!

De
Review β„–82

Always have what I need. Sometimes a little pricey but, always good quality. Military discount is nice also.

Ch
Review β„–83

On occasion I can find what Im looking for, but lately seems none of the associates are asking if they can assist. Its a customer service type job, or did we stop believing in that?

Je
Review β„–84

Nice as only Lowes can be!

Te
Review β„–85

To slow at helping customers did not see any employees who would help

Ka
Review β„–86

This was my first online shopping experience with Lowes, and it was favorable! Their website is easily navigated and user friendly. They had what I needed and shipped it immediately. Shipping was about what it would have cost me to drive there and back, and it kept me from having to deal with people, so I am happy!

Se
Review β„–87

In the past 3 weeks. That i have been there. The employees are either ignoring us. Not willing to help us. Or have an attitude with us like we have distributed their day. My last shopping trip was the worst. When we we was standing in front of two employees and they was more worried about their conversation then they was about selling me a stove a microwave and a dishwasher. Once we interrupted their conversation they couldnt even help us. We ended up not buying what we needed and went else where

Ri
Review β„–88

A trip to Lowes for me is always a welcome trip,Especially this time of year. You can get some awesome deals on name brands like Kobalt, craftsman, and my favorite, Dewalt.They have everything you need to fix up your house, or ECT. Plus all the power tools they have!!

Mi
Review β„–89

Very helpful staff. Closing time last minute needs and they were very nice.

T.
Review β„–90

The staff was very friendly & helpful. Definitely sped up my shopping trip as I was in a rush by taking me directly to the section where what I was there looking for which was a rain shower head with a handheld. Helped me pick out a nice one for my husbands shower & got me on my way.

LO
Review β„–91

Great selection. Great, great customer service!

Tr
Review β„–92

Lowes always has what I need.Customer service is exceptional

Ro
Review β„–93

Went in to purchase 4 huge bags of soil. Was told no one would load it into my van. Workers only allowed to load into cars. Whats the difference? Im too old to lift the bags. Been a customer 30+ years. Guess I need to take my business elsewhere.

Ja
Review β„–94

Good place but not always knowing what I need

Ni
Review β„–95

Not a single employee knows anything about building. Its more of a guessing game. Better off looking it up on Google.

Ri
Review β„–96

Wow surrounded by 4 employees and Totally ignored!😑 was finally assisted by a very efficient, pleasant employee.

Pa
Review β„–97

Beautiful Christmas section..lots of gifts to choose from at reasonable prices

hu
Review β„–98

Just a supply house, vast selection.

Ge
Review β„–99

My experience was GREAT. I found exactly what I needed and the salesman that helped us was very nice and helpful. I would definitely recommend Lowes with NO hesitation.

Je
Review β„–100

In Paris Tn store .All was good.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:117 Memorial Dr, Paris, TN 38242, United States
  • Site:https://lowes.com/store/TN-Paris/1789?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-1789-_-na-_-0-_-0&y_source=1_MTE4MzkyOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 731-641-2040
Categories
  • Lawn equipment rental service
  • Appliance store
  • Building materials supplier
  • Flooring store
  • Furniture store
  • Grill store
  • Hardware store
  • Home improvement store
  • Outdoor furniture store
  • Rug store
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–9pm
  • Wednesday:6am–9pm
  • Thursday:6am–9pm
  • Friday:8am–8pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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