5 starsI got my own quote online, emailed it to myself. Went back to my quote when ready, place my deposit. I like that theres an option to modify the order up until the day before. Its convenient to order everything from one place. One thing kind of erk me; over night fee, convenience fee, mileage fee, insurance fee. Fees for everything. It is what it is. Staff is very nice. Picked up when they said they would.
The employees we dealt with were all very courteous and professional. The jumper itself was adorable, kept well inflated and was clean. They delivered the jumper at the early end of the “pick up time” window and picked it up within the “pickup time” window. We will absolutely use again.
Prompt and friendly service. The kids had a blast. Keep up the great work.
Thank you for being a part of a very special day for my daughter. Your business is very professional, affordable, and reliable. Thank you for making this a very easy part of the party planning.
This is the i think the fourth time we have rented from Cindysjumpers and as always we are completely satisfied. They always deliver and pick up in a timely manner and the guys are always courteous. My kids always have a good time and we will continue to rent from here 😀
Thanks to Edgar, Jasmine, and Blanca at Cindys Jumpers, LLC! They were great to work with; very professional and ensured our organization had everything we needed for an excellent experience. They provided 16 bounce houses in one weekend to 10 different locations and each locations house arrived on time and was picked up on time. Many thanks to their effecient and professional team. God bless you all!- Lanelle Chase and Team, 1DayLA
Fantastic service, friendly staff! Will definitely rent again.
Cindys Jumpers has always been very reliable and easy to work with when we rent bounce houses. Weve had a great experience every time.
I have been using Cindys Jumpers since 2017. Every time I have ordered with them they are more than willing to make sure I am satisfied. The staff are amazing and the quality and the prices are very reasonable. I will be their forever customer!
5 star Service and Team. Thank you!
Smooth experience. From reservations/scheduling online, drop off, pick up, the entire process is painless. Jumper itself was in great conditions and visibly clean. Will use again!
I have previously ordered a jumper for my sons birthday and had no issues. The services was awesome and they delivered on time but I recently reserved for the 4th of july weekend and it was anything but that. I had booked for 1pm and they didnt show up, I called the office and I was told they had a large delivery to make in buena park at that same time and they would get to me after that. By that time it was 2pm. I asked for a time frame and they didnt know. 3pm comes around and I get a call saying they were still in buena park but that they were on their way and should be there in about 30 minutes. An hour goes by! And nothing. I called the number to cancel and nobody answered. I am very dissapointment on how unprofessional they were. I literally live about 2 miles away from their business, If they had simply seen my address, they could drop off the jumper first before taking a huge order further out. I was hoping to keep renting from them but I didnt appreciate all the stress about when it would arrive.
Everything was perfect. Jumper was super clean and delivery guys were awesome. Definitely going to use cindys jumpers again!
Very Very Nice the kids Loved the Obstacle coarse! I will use them always
Came early which was great because my kids were driving me crazy trying to get ready for the birthday party. Jumper was clean, set up quickly and the delivery guys were fantastic.
JUMPER WAS GREAT, CLEAN, QUICK SETUP AND TAKEDOWN.COMMUNICATION WITH OFFICE WAS GOOD.THE PROBLEM WAS WITH THE DELIVERY, IT WAS CLOSE TO AN HOUR LATE. THE DRIVER FALSIFIED THE DELIVERY TIME. I WOULD HAVE BEEN OK WITH AN HOUR LATE IF THE OFFICE OR THE DRIVER HAD CALLED AND INFORMED ME OF THE DELAY. OTHERWISE CINDYS JUMPERS IS A GOOD COMPANY TO DEAL WITH
Not cool for you guys to try and steal other party rentals jumpers. Clients beware of these shady company.
My experience with Cindys Jumpers was amazing. I ordered last minute and they were able to accommodate me with the jumper I needed for my daughters birthday party. They arrived 2 hours early and picked it up when said they would and were extremely professional and friendly. I will definitely be using Cindys Jumpers again.
I had a wonderful experience with Cindy jumpers. And the prices are really good.Delivery men were great and punctual.They even wiped down the jumper.Love love love ! The combo jumper had a slide good enough for 2- 14. And the hoop inside was awesome. It was a total hit.Thank you Cindys jumpers!!!
Fantastic service. From easy online ordering and confirmation calls and email to fast and on time deliver and breakdown. Delivery and set up was a breeze and the setup and break down crew were extremely polite and helpful. Will definitely order again.
I have been using Cindys Jumpers for over 20 years. They are very nice and popular jumper rentals services. I dont think that there is any others services that can come close to providing jumper rentals and services like that of Cindys Jumpers.
Jumper/Slide arrived a bit late but the set-up crew made up for it. They worked quickly and explained all about the blower and water hook ups. Reasonably priced and equipment was clean. Would definitely rent again .
Being last minute for a water slide rental, we were very well accommodated with our rental. From the person that helped us on the phone, to the delivery and pick up. They were all so pleasant. I would rent here again. Thank you again.
The employees at Cindys Jumpers are awesome 👌
I HIGHLY recommend cindys jumpers. 100 percent reliable on timing and equipment quality. The jumpers are sanitized right in front of u before use as well. Do not hold back on having the best birthday for your kid or any occasion. Cindys is trustworthy and affordable. Ive been using their service for years and years! Special thanks to Johnny and crew who were good guys that dropped off and picked up the jumper. Hope to see u next time.
Great company and staff. Amazing quality jumpers and prices!!!
Great service and professionalism. Rented tables/chairs and when the time came for pick up, my event was still going on and they were very understanding and nice to allow me to keep the chairs/tables overnight when I did not request that beforehand. So great! Definitely will rent from them again when time comes.
I wish i could leave 5 stars, however i was disappointed with my rental. The bouncer arrived very early in the morning with no text or call that they were on the way. Upon inflation, i immediately noticed how dirty the unicorn logo was. It was black and looked like it had been sitting out for a long time.. i wish i could attach pictures.I asked the employee to please send me a text or call once they are on the way to pick up, and again, no notice or call.Not sure i will rent from this company again :(
Cindy’s jumpers was awesome! They allowed my wife and I to rent a slide for my sons birthday even when we contacted them last minute the night before. They were prompt and arrived early at 8:30 AM for setup and did not come until 6 PM for pickup. No problems, quick setup, friendly workers, highly suggest! Thanks Cindy’s Jumpers! I’ll be booking again from you guys for sure!
Service was good. Delivery and pick up was as scheduled. Jumper was clean and in really good condition. Will definitely rent from them again.
Very Professional and courteous service. My children enjoyed their bouncer and thats all that mattered that day. Thank you so much Cindys Jumpers. Your services will be rendered again in the upcoming months
I have always went through Cindy jumpers when planning an event. They are polite and professional on the phone and in person. They are always on time with deliveries or may come a little early to set up. The only thing I’m sad about is that they don’t have the game truck anymore. But I totally understand with the COVID-19 being very real. I give 5 stars hands down.
Ive been ordering for my parties since 2013 .. The staff is very professional & friendly . The prices are very reasonable .. Theme wise Cindys Jumpers carries a wide selection of jumpers to fit your party so I recommend Cindys jumpers to anyone having a party ..
Jonathan & Alberto were a great help. Didnt have any issues. My siblings & myself love the customer service. Looking forward to doing business again. Thank you & God Bless!
Booking online was extremely easy and signing contract via email was also easy process, which makes it a lot better due to the Covid pandemic. Communication was also good when it was the day of the party and they were late, when I called the number they contacted me right away to give me an update. I like the fact they made it a priority to reach back to me as soon as possible about my order. The workers were nice and friendly. I will be using Cindys Jumpers again for another event. You can tell they deep cleaned the jumper in which I APPRECIATED THAT SOO MUCH !
They were very professional and fast for set up. Ill be hiring them for all my future birthday parties that I host. I highly recommend
Will be ordering again soon...very professional...on time had everything i needed...very nice staff
I HAVE USED CINDYS JUMPERS TWO WEEKENDS IN A ROW AND EACH TIME THE SERVICE WAS GREAT FROM ORDERING, DELIVERY,SET UP AND PICK UP I TRULY APPRECIATE THE GREAT CUSTOMER SERVICE AND WILL BE DEFINITELY USING AGAIN IN THE FUTURE......
Blanca Hernandez was very polite and very helpful
I have been faithful to Cindys Jumpers for 7 years on every 4th of July for my sons birthday, They know me personally and never let me down. When it comes to achieving your party goals, they will meet your all your needs.
Always have clean and nice jumpers love their fast customer service, I booked literally the night before and they still came . ❤️ Love em
I ordered the water slide jumper very last minute and I called to verify for it and cindys jumpers delivered timely and picked it up at set time! My kids had a blast! Thank you very much
Showed up on time and delivered a quality product. Will recommend to family and friends.
At first the jumper seemed fine but after 1 hr and a half it kept shutting off, the kids inside could’ve got hurt they had to keep running out some of them were crying scared. I counted a total of 11 times that the jumper turned off during the whole 6 hours I rented it. I called the guy that dropped it off and he came one hour before pick up time. I am very disappointed with the experience I won’t be renting from here again. Lady I spoke to said generator should last 6 hours it sure didn’t. My bf had to keep pulling the string to start the jumper sometimes it wouldn’t start.
Great customer service at the office! All the kids loved the unicorn jumper. I will definitely be ordering from here again.
They arrived on time and renting from them was easy. The tables and chairs were clean and the canopy and jumper were really clean. My party at the park turned out great. I will definitely be a returning customer.
Professional team service was awesome definitely going to use you guys again for our next party!!
Rented water slide on short notice. OnlineReservation process was simple. They Followed up with a confirmation phone call like promised. Reasonable prices and wide selection.
I have used Cindys Jumpers for multiple occasions and they are always very professional and polite. I always receive my invoice/receipt right away.Excellent customer service and a huge selection of any thing you could possibly need for any type of event. Their online catalog is a big plus.I would and I have recommended them to anyone I know.
Kids loved it
I have rented a jumper for parties twice from Cindys Jumpers. The first time I went with just a bouncer and the second time I got a combination bouncer and slide. The Hello Kitty bounce house with slide was a big hit with my daughter and her friends. I even enjoyed it myself! Delivery and pickup both times was smooth and communication was good. I do recommend planning on delivery with time to spare before your event start time and plan on pickup for well after your event end time.
Great friendly staff and punctual
Excellent service. Was able to order online. They called to confirm and everything was ready for pick up and dropoff as mentioned. Thank you for easy service.
It has been a year since I used Cindys service for a jumper for my sons 3rd birthday party. I had a different experience from the previous poster. Reserved online an 11x11 jumper, tables and chairs about a month out from my sons birthday party . A Cindys rep called me a day later to confirm my reservation and verify the details. A week before the party I called and talked to Cindys to confirm my reservation and what I had ordered and my address. I also called Friday morning (day before party)to reconfirm they were coming. Well the next day they came about 30 minutes earlier than scheduled which was great. They setup the jumper, tables and chairs in my backyard in about 30 minutes and told me they would see me later that afternoon for pick up. They came about an hour later than scheduled for pick up which worked out because the party ran past and the kids were still jumping till they arrived.My experience with dealing with any company that requires reservations is to always confirm a week out and reconfirm a day or two before. Never hurts to be sure when your event rides on that reservation. Overall I had a great 3rd birthday party for my son. I would recommend them.
Cindys Jumpers is an amazing shop with amazing people. They supplied ALL the things we wanted and needed for a party we hosted for my baby girls :) Not only did they set everything up on time but they also showed us how to run the slushy machine, pop corn machine, and cotton candy machine! I HIGHLY recommend Cindys Jumpers for whatever you need regarding any party you want to host! Give them a call and you wont be disappointed!
I made these inquiries over a month ago and they contact me the week of the birthday party. I was suppose to get a call back from one of the ladies I spoke with and never heard from them. The first woman I encountered at their place was really rude. She didnt see that I was already being helped and stated what happened to that one guy and I was standing right in front of her being helped by someone else...Terrible communication, I wasnt even going to post anything because I didnt use the services, from lack of communication on their part, but it irritated me that last minute theyll try and get your business in the least people oriented customer service way like an email. Reaching out to customers over the phone is too much of an inconvenience.
The service was great! Im definitely using them again!
Very good will book again
Friendly over the phone customer service. The jumper arrived earlier than expected which was a plus! The jumper was big and not so expensive and I even got a 10% off because I added tables and chairs. The guys setting up the jumper were on top of things. Over-all I loved the service, will be using Cindys Jumpers again.
First time doing a party at a park, and it was just perfect. We got a bounce house, tables and chairs combo. They dropped off and picked up so all we had to do was set up the tables and chairs and break them back down.Got great service at the office when presenting my park permit. Helpful and professional office staff.
Easy rental process, friendly and helpful staff
I have used Cindys Jumpers at least once a year for the last 3 yrs. Ordering from them is very easy. Everything you need is all on one site. Prices are great. They dont try to get you to order something you dont want/need. The staff are very professional and nice when they come to set up and take down. I will continue to use their services
Rented their soft serve ice cream machine and popcorn cart for an event at the last minute that involved a flight of stairs. The gentlemen I spoke with his name was Robert, very helpful and courteous and set everything up for me very quickly so I would not have to worry about anything. The following day, the equipment arrived on time as promised in good working condition. First time I used them and will consider using them again.
This was my 2nd time using Cindys jumpers and both experiences have been great! The Customer Service was friendly and helpful over the phone and in person and gave me all the info I needed over the phone so I did not have any extra questions when I came in. . This time I only needed some chairs for a party but I was able to get them the same day which was Awesome! They saved the day!
Best jumpers in the area.
I wouldnt choose no other place for my rentals... For the past 4 years my company has been using cindys jumpers for our yearly shoe drive event and we have not yet been let down. Amazing customer service and always on time for delivery.
Online reservation was easy and the delivery and pick up on time. Professional delivery guys. Kids loved the jumper, great quality with safety stakes in the grass. Will definitely use again ;)
Blanca is amazing. She suggests great add-ons.
The employees I dealt with were wonderful. The jumper was a great price and I think it was brand new. I am a very satisfied customer. Thank you.
My experience with this company is great. They are super understanding and professional. I would recommend Cindys Jumpers to anyone who has an event coming up. Go with them, they will help you and there rental equipment is amazing they will have everything you need to plan an amazing party. Thank you so much Cindys Jumper and I’m looking forward to planning a huge party with you guys in the near future!!!!!! ❤️❤️❤️
Yesterday was my second time renting from the company and they was able to help me out last minute. Every time I rent from this company its great service and even with delivery the guys are amazing very friendly and helpful so til then this is my ONLY company Ill rent from for all my personal events😎
They arrived on time and were very professional. They picked up the rentals and again they were very professional. Easy to rent with them, they were quick and easy. They give you an option to pay using your debit/credit card over the phone or cash in person when they come and drop off or pick up.
Cindys Jumpers is always my go to place for party rentals. They always arrive promptly, the rentals are always clean, the employees are always polite and professional and they are very accommodating. The last time I rented from them I changed my order at least four times and they were very patient with me and my order arrived exactly the way I requested.
Very good customer service, the guys that put up the tents were very helpful and nice.The price was affordable.
St. Bernard School in Bellflower has had great success in using Cindys Jumpers for our Halloween Jamboree! Each year, the delivery and pick up of these larger obstacle course jumpers is on time and without issue and the jumpers are clean and well-maintained. Many thank s to Cindys Jumpers.
There awesome Ive done business with them for my daughters past birthdays and Ive had 0 problems with them there service is great there workers are awesome. There jumpers are cheap compared to other businesss that have jumpers and believe me my daughter is happy when she sees the jumpers we get her. Ive always recommended friends and family to Cindys Jumpers.
The year before I rented an ice cream machine for the 4th of July from someone else. They totally lost my reservation and brought an old crappy machine that did not work. I called Cindys Jumpers and they were great! Very organized. Sent several emails with instructions, called a couple of times. Will always rent from them. Machine was clean. They were very nice.
This was the second time Ive ordered things from Cindys Jumper...and the service was good...on time and friendly...I also did a lot of pricing around on items that I needed for my party, like round tables and canopy and they are by far the cheapest.. I will definitely order here again. Thank you!!
This place is very efficient. They call or email you the day before to confirm. Their delivery and pick up were right on time. Id definitely do business with them again in the future.
This is a review for a package rental that we placed with Cindys Jumper. We rented a combo slide jumper, five tables, 40 chairs, and a popcorn machine. I was hesitant to work with Cindys this year due to a not so great experience last year (they arrived late, when the party was starting, and forgot the popcorn machine, which they then retrieved an hour into the party). But because their website was relatively simple to work with, I thought I would give them one more shot. Boy, was I wrong to do so.We had a rental time frame from 10am to 6pm this past Saturday. They arrived an hour late - that was somewhat OK, as the party was starting at 12. However, they forgot two tables, and that was pretty major, as we had a large party to seat. The driver said he would be back in 15-20 minutes with the tables, and I was like, OK. That didnt happen. 12pm came, still no tables.Call log from my phone:12:09pm: I called, asking whats up. The guy says hes stuck in traffic on the freeway, and will be there in 20 minutes. I hang up, check Google maps, theres no traffic. Clearly lying.12:34pm: I called again. Still stuck in traffic he says. I tell him theres no traffic and hang up on him. Lying again!12:36pm: He calls me back, says hell be there soon.1:00pm: He calls again, says he has the tables.2:05pm: He calls again to say hes arrived with the tables.Finally here with the last two tables, fours hours after the appointed time, three hours after the initial visit, and two hours after the party has already started. I had people sitting on chairs facing each other like some version of musical chairs. I was so mad and embarrassed. I was complaining and venting about the company to our guests, which is not something that I really want to do during my sons birthday party, but hey, word of mouth?So if that wasnt bad enough, then we had issues about having everything picked up. Back to the call log:6:00pm: Driver calls, asks if everything is OK, and asks if we would like extra time with the jumper. I say, I dont care about extra time, I just want my money back for the two tables that basically showed up halfway through our party. Hes like, OK, Ill take care of it.8:55pm: Driver calls back, states that its too late for them to pick up the jumpers, asks if hes able to come by Sunday morning by 10am. Im beyond irritated by this point, but OK.Sunday morning rolls around. 10am rolls around. No sign of a pickup or phone call.At 1:50pm, I call the main office (I dont want to talk to the driver anymore - he might be stuck in traffic). I explain the situation to the person who answers the phone, he says hell see what he can do. Still nothing happens. At 4:01pm, I call the main office again, speak with another person (warehouse manager?), and while Im complaining on the phone again, the crew finally arrives to pick up the jumper and stuff. He also gives me $10 in cash for the table situation, and says it wont happen again. I basically state that I will not use their company again.So W O W. Talk about dropping the ball. I will never use this company again. Burned once, burned twice, and I will definitely not give you a chance for third time.
Great service would recommend
Great service. They delivered early and were very friendly. Jumper was clean and kid friendly and cotton candy machine was amazing. Great experience :)
We had a wonderful block party our annual 4th of July for the 15th year. I love that your equipment is clean and kid friendly, this is my second year renting from you and I have just one suggestion when a person spends as much as $700.00 with you for a block party they shouldnt have to go out and purchase more popcorn or cups for snow cone. I love that your equipment is top notch . I will be renting from you for future events. God bless your company. Janis Pleasant C rocker St. Block Club
Used Cindys for the second time today. Great service. Jumper was immaculate, tables and chairs were clean, and delivery was early. Delivery guys were courteous. Would use this service again.
Had a last minute party, and they were able to accommodate me. Delivery and pick up was quick and very professional, will contact them again for all my party needs.
Great experience wonderful business
Consistent and reliable with the products and services.
We got our jumper and tables early! The man that delivered to us was very nice and professional. Would definitely use this company again. :)
Great place! Easy to order online! Easy to call and change your order if needed! Highly recommend
Horrible service. I booked and paid a deposit for a birthday event on line and the day after I received an email, that my event was canceled without explanation. Called and left a message and still did not received a call back. Went with a another company. And now they refuse to refund my deposit.
I rented a margarita machine for 4th of July.The machine was delivered on time, the young men were very thorough in explaining how to add the mix ins.I also found the rates to be very affordable as I shopped around for quite a while.I would definitely rent from them in the future and recommend their services to anyone!!!
Amazing customer service. My kids that so much fun in your jumpers looking forward to renting more jumpers from your company. . Thank you
Very disappointed. We had planned to use Cindys Jumpers because they were highly rated. Cindys Jumpers was late in their delivery, the soft serve ice cream maker failed miserably to serve what was promised per hour. Thety didnt fix problem when contacted. This was for a charity event and Cindys Jumpers would not refund any portion of the charges. I would not recommend this company to any one.
Just CALLED asking for a jumper price, plus delivery fee, however they wont deliver unless i spend 200 dollars even though i will be paying the delivery fee! what kind of service is that?? totally awful service.Thought i should let you all know ..
I have used Cindys Jumpers 3 times in the past and just made a reservation for my daughters upcoming 2nd birthday party. In the past I have rented bouncers, tables and chairs and this time I am trying out a slide combo bouncer and a soft serve machine. I have never had any problems with my orders, I like that reservations can be made online and payment can be done through paypal. I do always choose the earlier delivery time and later pick up time because they dont always show up during the scheduled times. They are usually on the earlier side rather than late but since I dont like to have them setting up after guests arrive I make sure they are early. They have also shown up early to pick up so if you truly want to have your bouncer until 9PM make sure you are very clear with the delivery guys about that. Other than that they are always very friendly and the rental items are clean and in good working order. The tables do need covers as they arent very pretty on their own but I always use tablecloths anyway.
Jumpers are clean and a good condition . But they raise their price in less than a month . I rented twice with a month apart and they even charged me for a extension and delivery . Which they didnt charge me a month before. I wont rent from them anymore ask for too many papers to sign and for a bill which i didnt have at tge moment i was renting my slide combo. Years before was easy and fast i been renting there for 4 years already. this time was a nightmare . If u plan to rent chairs make sure u payed for overnight vecause they will pick up evwrything by 9 pm.
I had a good experience the jumper, tables and chairs are clean always and the people who helped me were very friendly the guys who set up the jumper helped me move my stuff to make more space so I was very happy with cindys jumpers recommend
Great place to rent from, they are on time and the jumper was very clean. The delivery drivers were very friendly as well. I would highly recommend them if you need anything for your party!!!