Got an oil change here and it was completed within 20 minutes. Super nice guy that answered all my questions and offered me to to wait in their waiting room. Will return in the future
Being a loyalist, & building a repoire over time...purrfect auto is who I trust w/ our vehicles. Timely service, great work, friendly staff is why we keep our business with purrfect auto.👍
Awesome service feels like having buddy work on your car. Great guys ...Steve Chris and a 2nd shop for Smog that was less than 30 minutes.
I only take my car here. The owner explains things and makes suggestions. Have had no problem with them. So far they have done a great job!
Dropped off my car with appointment. They were able to find the parts I needed. Friendly staff.
Today I had a bad experience. Their prices for service are sometimes way over priced than other places. Do your research before committing to service on major repairs
Excellent job. Price ok.good customer service
Fast and efficient smog check. My Dad recommended this place and theyve been very honest the few times Ive taken my car in.
Very Professional and exact. Prices very good and confident.
BEST PLACE FOR OIL CHANGE IN LESS THEN 15 MINUTES UR OUT N ABOUT
NOT A NICE MAN. I KNOW SOME MEN TRY AND TAKE ADVANTAGE OF WOMEN THAT DONT HAVE KNOWLEDGE OF CARS BUT HE PICK THE WRONG ONE THIS DAY. NEVER WILL I RETURN. A CAR WAS JUST REPAIRED AND STILL LEAKING ANTIFREEZE AND OIL. TODAY.
Great job
Been coming here for years, try other places but always end up back here, drive from covina to paramount to get a oil change lol
Been going here for yrs now, great service and costumer service
Went in for a smog check, I used a 39.99 coupon I got on the mail, without it would have been about 10.00 to 20.00 more.Being a minivan they charge more, being 1998 they charge even more!2000 or older vehicles take more physical effort on technician and time too, according to different shops I previously visited.They like it when the only thing they do is connect their computer to the cars obd port.Estimated total 58.00, including stupid state certificate. I said yes, it was cheaper than other places.From a good distance I saw the technician do his thing, when I thought he was done the service writer approached me telling me that my minivan passed the test with flying colors but, yes there was a but! It failed the gas tank cap functional test😳. He told me they can replace it for 12.00 dlls. Later I noticed on the receipt it was actually 12.99 dlls. I said ok replace it, I did not want to bother anymore trying to replace the gas cap myself. As I was saying, ok replace it, I was thinking...there goes my savings.As far as I know if a gas tank cap malfunctions it would throw a code, the service engine light will come on and bye bye passing the test.I think they claimed it was bad just to sell me a new gas cap at an inflated price just to recoup what I have saved by using the coupon.Ok place. If you visit this place for a smog check dont forget to bring your own new gas tank cap! Lets find out what other parts they try to sell to pass the test.
They are a quality, honest auto repair shop, that I have been talking my car to since 2012.Wouldnt trust anyone else..
The name fits them....they are simply perfect and very honest!
Took car in for simple oil change. The new guy. Over tightened the oil plug and stripped it so they make excuse its because its a aluminum pan. Ridiculous. I could put that bolt in a thousand times and never strip the threads. He over tightened it big time. I stood there and watched him. Now they say I may need new oil pan. This will become a small claims case if not taken care of. I even called kia dealer and technician verified the Macanic over tightened only way to strip or cross threaded bolt
My smog check was required to be completed at a STAR station and Purrfect Auto Paramount is listed as a STAR location. I had the smog check done and it failed. The mechanic advised me in order to further explain exactly what needs to be repaired and costs hed have to diagnose for an addition $50. I told him I didnt have the money for repairs so it didnt make sense to diagnose. He then advised we can go pay the registration fees to the DMV, submit a request for financial assistance through the BAR CAP financial assistance program that his location is approved for, if qualified come back for repairs and hed put the $50 diagnosis fee toward the total cost of repairs. I agreed, got the diagnosis and it came back with 2 electrical problems but emissions were fine. His estimate was $420.00. I asked if that would resolve the issue and he said he couldnt confirm - due to electrical issue it would be a process of elimination. I submitted the request for assistance thru BAR CAP program and was approved for up to $500. I brought back to him and he then says he is NOT a part of the BAR CAP program and would refer me to another location that IS to complete the repairs but I would need to pay the smog test and diagnosis fees again. I asked him why he is now saying hes not a part of the BAR CAP program and he said because the program takes up to 90 days to pay their shop which is too long for them to wait. I later confirmed thru the DMV and BAR CAP program that his location is in fact a current approved certified participating location. I confronted him about this and he then proceeded to tell me I am free to go wherever else I wish to have the repairs completed and he didnt do anything wrong.
Quick service everytime I go.
Expensive and they tell you to fix things that dont need fixing. They put my car thru a test it came out worse
I went to get the belt on my car changed and all they did was short circuit everything it ended up cost me 400 dollars just to fix the mistake they done
Very expensive care ... and invent things to solve small problems .... they are charlatans