Ordered a complete exhaust kit, egr, tune, etc. for my 2019 superduty. Everything arrived super quick. A day earlier than the tracking stated, which was awesome. Had one small issue with the tuner and these guys responded fast and we were able to get it straightened out. Would definitely recommend 10/10!
I just place my order with Pure Fab. I have been very please with there customer service so far. I have emailed them multiple time with questions about there product, every time they have responded quickly and with very informative answers. I will definitely use them again and will not hesitate to contact them with any questions.
Great people to deal with, I asked a lot of question and they answered every one of them. Super nice people and very awesome to do business with and their prices where very competitive. I feel very comfortable knowing that if i ever have a question or need advice on my purchase or anything else they will be more than happy to assist me. If youre in the market for what they offer, check them out !!!
I live in Michigan and I did a ton of research on multiple diesel/fab shops across the US on who I wanted to order my parts and tunes from before I did. As I did more research the gap on my decision started leaning heavily towards PureFab. I ended up choosing them and Im glad I did. I placed my order online with them on a Wednesday at 12am, the day before Thanksgiving, they shipped everything out that same day and I had all the parts in hand by Monday. Joey was extremely responsive to my emails when ever I had questions. Everything works great and I couldnt be happier with the results.
The company was really easy and good to deal with. They were helpful in helping me get what I needed for my truck
Good customer service and super responsive to any questions. Will do business with them again
Hello Allparts came in 2 shipments but worth the wait. Big time difference in HP.Fantastic
Very nice fabrication work. Also fast replying by email.
These guys were great. I received my package and discovered the GDP tuner I ordered with the kit was not in the box. My truck was in the process of being worked on and being a Friday afternoon I started to panic. I contacted them through the form on their website (email, their only way of communicating as they are extremely busy running the shop and anyone that has a phone they constantly have to answer realizes how counter productive it is to have one unless you hire more people). The boys responded back to me via email within 15 minutes providing me with the tracking number for the GDP TUNER which was at the post office ready to be delivered the next day So I was able to grab it early in the crisis was averted. They followed that email up with 2 more emails to ensure I got the first one and then a group phone call. They Explain at the Judy he tuners ship directly from GDP and not from their shop and the website at the time would not allow them to send two tracking numbers automatically hence my façade of a crisis. after speaking with them they are aware of the issue and currently trying to get the site modified to provide boat tracking numbers and edit the information listed to provide the customers with this important bit of information. I was told but it only happens with the GDP tuners as a purefab tuners ship from the shop I have nothing but great things to say about these boys they not only are providing a great service a great product but they also somehow manage to pull great customer service without having a telephone line which somehow should be patented and sold to everyone else. They were very professional resolve my issue and insured that it was taken care of instead of just sending one email they followed up with two more emails and a group telephone call to ensure that I was taken care of great company would definitely order again and recommend them to others Hence this lengthy well warranted five star review
Had a few questions before I ordered emailed pure fabrication the got back to me quickly and answered all my questions. Ill definitely order from them again.
Ordered a delete kit for my Ford F-350. Easy process and simple to order. Now cant wait to get it!
Great customer service paired with great products . This company answered my questions fast through email. Even on weekends. Orders shipped right away.
I bought parts from Pure Fabrication and they were so helpful in helping me determine what I exactly needed for my truck. Looking forward to installing my upgrades!
Performance Parts, Good Pricing, Website easy to use, looking foward to doing business in future
Awesome shop awesome people. Will take care of all your diesel needs.
I was referred to this shop by a very good friend of mine with the promise of tuning and work being done right and after my experience with the shop I can 1000% say that he was right! I came for tuning on my Rx7 and half way through the session my diff malfunctioned. Joey and the team were more then happy to find out what was wrong with the car immediately. I was able to source a diff and have it shipped directly to the shop. The PF team gave me a deadline of when the car would be done and they were able to hit it without an issue even with other work in the shop. And to top it off, he was able to make very impressive HP/TQ numbers in my car! I was more then pleased with the quality of the work and the passion Joey and his team have with what they do. Even with setbacks, they were willing to stay late to get the job done! I will most definitely stay in contact and continue to use PF as a local shop for me to be able to take my car to and have work completed the right way without corners cut. Without a doubt, will recommend PF to future clients!!!
Very helpful and very responsive to questions
Awesome tuning shop!! Best costomer service I ever had!! They install my cat back exhaust very fast and Im really happy. Thank you very much!!!
Great quality stuff!
Joey knows his stuff. It is absolutely amazing what he accomplished with my 2500hd. Im now saving 3 miles to the gallon and gave me extra 55 horsepower. Awesome customer service as well!!
AMAZING Product and Customer service !! Great to work with!!
Good info.
Great place to take your car or truck! Joey hooked me up with an in house tune for my 2008 GMC Denali and boosted my HP while saving me some gas mileage.
Great customer service and they got the job done right! When researching reputable tuners I kept seeing high prices everywhere and wondered what they could possibly do to a car thats worth so much money.Now, after having driven the before and after versions of a tune I can say that the price is quite reasonable. Heck, the fuel savings alone are worth the cost of a quality tune.Joey has an incredible talent and was very patient with me, answering questions and explaining the whys of what he was adjusting since my auto repair experience was mostly from the pre-computer era.If you need a custom tune and are looking for a trustworthy shop, look no further. Highly recommended.P.S. They could probably charge admission to watch dyno runs, its awesome!!
Had my silverado tuned by joey, very happy with the results. Its smooth thoughout the powerband, better start up, better on gas, and more hp. He took the time days later to customize all my shift points to better suit me. Im very happy with the experience, great service, knowledgeable, clean. Thank you.
Great shop and get the job done rite.
Great place and excellent tuning, customer service is second to none.
Great company
Joey is awesome and if it gets done at Pure Fab its getting done right!
These guys are the real deal for all your performances needs.
Anybody got a phone number for this place??