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Acceptance Insurance
609 E 23rd St, Panama City, FL 32405, United States
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Acceptance Insurance

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Ke
Review №1

Sandy & Brittany Are absolutely the best. Always going above and beyond to ensure affordable rates & providing friendly customer service. HIGHLY RECCOMMEND

Ka
Review №2

Sandy is absolutely amazing and very customer oriented. Between my schedule and hers, she made sure that she kept contact while working with me finding a great quote that would fit my financial needs. Sandy was very thorough and went over everything offered by Acceptance. I would recommend anyone in need of insurance to contact her. She will find what fits your needs as well as your financial needs. I’ll give two thumbs up. Thank you so much Sandy I really appreciate you more than you know!

Ro
Review №3

Hey lemme tell ya. Sandy is amazing! Save me money and get me better coverage???? Aint know what ur missing till u go to Acceptance Insurance on 23rd St Panama City. Swing up in there Sandy Gon treat u with respect and favoritism. Actually cares is all I can say.

ch
Review №4

If you need the best deals on car insurance, Sandy at Acceptance in Panama City Florida got you covered. She is a professional at what she does. She is busy most of the time, however, she will find time to walk you through the process to make sure you full comprehend what had transpired. Whenever an issue came about and I didn’t understand. You made it clear. Sandy, I notice you always strive for excellence. As such, I wish you success and excellence in whatever you do.

Li
Review №5

Sandy was amazing to work with. Very professional and helpful!

Ca
Review №6

Fast, friendly, professional, and efficient! Highly recommend!

Am
Review №7

I am very pleased with my Insurance coverage with this company! I absolutely adore Sandy in our Panama City location! She has impeccable customer service skills, and exceeds expectations for her position. Well done! 😊👍

Ka
Review №8

Sandy is AMAZING, thank you for all your help!

Ga
Review №9

Very nice and kind and professional.

Sh
Review №10

Sandy was absolutely amazing! She committed most of her afternoon to getting us the exact policy for myself and husband! She was very friendly and professional! We have been doing business with these guys for years and will continue to! Thanks Sandy!

TR
Review №11

Ive had Acceptance for over 5 years and never had issues.

Co
Review №12

Brittany was super amazing an helped us extremely quickly I would rexxomend acceptance to anyone

Lu
Review №13

Mrs Sandy is amazing. She has helped me every step of the way for me and my daughter. Would recommend to everyone.

Ca
Review №14

They offer great quality and they care

Ca
Review №15

I like the way sandy gorham help me out with her professionalism and gave me her smile and attention to help me i love her

As
Review №16

I just want to say if you want an insurance company you can trust go with Acceptance! Sandy and Julia are amazing and helped me out so much after a situation with another company! Keep up the amazing work girls!

Al
Review №17

Great service and very kind people

Nu
Review №18

We r very happy and content with ms.sandy.she gave her busy time to us and explained very well how insurance policy work.she is easy and kind.we experience first time good professional quality with sandy. 👌. She valued customers. Thanks

aa
Review №19

Let me tell you about Ms. Sandy!! She is amazing!! If you need insurance you should really go see her. She will go above and beyond to help you get the best deal for your money. Thank You Sandy!

Da
Review №20

Ms.Sandy was great!!! She was such good help. I had called for a quote a day before & I came in & she got me straight through!! Girl, you rock!! Thank you again. 😊

Sa
Review №21

Mrs Sandy I Tell You Knows Her Job And Does it Well!!! She Was Able To Give Me A Satisfying Quote in A Timely Matter While Juggling Other Incoming Calls,Mrs Sandy I Promise No One Will Ever Be Dissatisfying With Mrs Sandy!!! Good Job Mrs Sandy!!!!!!!👌🏾

Br
Review №22

Sandy made our insurance purchase fast and easy. The application seemed more like a conversation with an old trusted friend than an auto quote. I felt at home which is the last thing I expected from an insurance company. I recommend them for sure.

Ch
Review №23

Great people very professional had me in and out in no time couldnt be more thankful how much sandy helped she was a big help.

Ro
Review №24

The girls here are amazing! Christina and Karen were helpful and caring from the beginning. They are great at what they do and make people feel at ease with each step. They always respond quickly and are ready to help with anything they can. Thank you! You guys are the best!

An
Review №25

Sandy was amazing! Awesome customer service and made switching insurance a smooth process!!!Absolutely recommend!!

Mi
Review №26

Sandy takes care of my BCU members with excellence... even the high maintenance ones! :-) Such a pleasure doing business with!!!

Ki
Review №27

Sandy is the bomb Diggity bomb she helped me professionally and Was very efficient with getting me my insurance on a short notice I give Sandy a five star rating

P.
Review №28

Big shout out to Ms.Sandy for taking her time to go through all the different car insurances and policies, she was friendly, helpful and professional, thanks again

ti
Review №29

I would like to say a big thank you to Sandy Gorham. Your kindness was immensely appreciated. Words cannot express how grateful I was for your help. Again I say, thank you for everything.PS: Denecia Williams

Ke
Review №30

OMG...Sandy came to the rescue. Having trouble getting my insurance and she came thru with flying colors. Sandy is my insurance girl for life.....

Ra
Review №31

Thanks to MRS.Sandy she is the fastest and easiest insurance company and stayed open for me after hours the best And I SUPPORT YOU LOVE ALWAYS RAVEN ROBINSON THANKS MRS.SANDY YOU MADE IT POSSIBLE AND IM INSURED

Gr
Review №32

This past week was very stressful looking for car insurance and I was in the area I saw Acceptance Auto Insurance and went right to the store and Raychel open the door and got right into it, she was very professional and knowledgeable. I highly recommend everyone to see her about their insurance needs. Thank You, Raychel!

Al
Review №33

Absolutely a great place to insure from. They treat u like u should be treated.

Jo
Review №34

Sandy was awesome with a first timer like myself. Super patient and helping.

St
Review №35

The customer service was impeccable! Ms Sandy was sooo helpful. She worked with me during Sally and had the patience of Job. Im not tech savy and she walked me thru everything step ny step. What a challenge!! And she met it head on and won!!! You need more people like her..EVERY company needs someone like her!!! Lovely lovely lady!!!

Do
Review №36

Christina is a huge asset to Acceptance Insurance! She has helped my business with ALL of my insurance needs. Very pleased with the service I have received thus far. She will most definitely go the extra mile to make sure you are happy. Glad to have her on our side!

Ni
Review №37

Sandy is awesome.. efficient and professional.. thank you!!

Sh
Review №38

I had a great experience speaking with sandy, very helpful and funny lol thanks sandy

Te
Review №39

Was just checking around for prices and they were very reasonable. The staff was very professional and courteous. I recommend Christina for all insurance needs.

Je
Review №40

My husband and I had Acceptance insurance for probably 16 years and I had an accident a year ago and received paperwork stating that we needed to find new carriers that we were no longer eligible with them! So my advice is, go to the General they won’t drop you for a mistake!Sincerely,Jeri Parker

Sa
Review №41

I was very satisfied with the experience I had with the company. Christina is VERY professional and knowledgeable. I highly recommend everyone to see her about their insurance needs.

Cy
Review №42

I have been on a search for two days looking for reasonable insurance and have been unsuccessful. I just knew I was going to have the same luck today so I was dreading it before I even started. I started googling and Acceptance Insurance was the 2nd one I came across. The reviews immediately caught my eye so I clicked on them and began reading the reviews. After about 6 or so I thought, hmmmm let me check them out, there is no way they can be that good. I started the call already expecting what everyone else had told me in my previous quotes but within the first 2 minutes Christina had me convinced she was going to help me out. She treated me like no other business has treated me in a very long time. She took her time, she took different avenues to get me the best rates, she went above and beyond to satisfy a customer. I highly recommend anyone looking for great prices and amazing friendly customer service to give Christina a call, you wont regret it. Thank you so very much Christina. You make a difference!

Da
Review №43

Excellent, very professional, I was informed my regular agent (Karen B) no longer works there but the new agent was very helpful and nice, I will be calling back when I need help with my policy 10 out of 10

Ke
Review №44

Sandy is top notch. Great prices & great coverage.

ni
Review №45

Sandy is amazing at her job. Very helpful

J
Review №46

I have had my insurance through Acceptance since 2015 and have been doing business at this location since Ana was was working at this location and even after her move to Alabama Sandy came and did the impossible by filling her shoes I have yet to have one single bad experience doing business at this location whether it be with Ana or with Sandy Thank you both so much for being people friendly problem solvers I love this Acceptance Insurance location

Ch
Review №47

Ive been with this company for years and never had one issue! Love my local office girls Christina and Karen, always professional,courteous and knowledgeable. They always have the answer to my questions and the coverage I need.

Li
Review №48

Awesome service quick and knowledgeable

er
Review №49

Price was a little higher than Im used to paying. The customer service was great! The agent Christina is friendly and helpful.

Cy
Review №50

Acceptance Insurance is the Best, I recommend anyone to go there for their insurance needs. Great, Friendly staff. Cheaper than what I had, i was paying $568.00 a month . So Thankful for Acceptance Insurance.

Sa
Review №51

Great customer service love my reminder calls for my payment especially when life is hectict!!! Ive been with them for several years never had an issue!!! Good place to get your insurance check them out!!!

Te
Review №52

Great Customer service !

br
Review №53

This is the best insurance place hands down! Low prices and amazing customer service!

Mi
Review №54

Exceptional customer service. Christina Yancey is Awesome and a huge asset to acceptance insurance.

To
Review №55

Christina was a GREAT HELP, very professional, You should be proud to have her as part of your team....

je
Review №56

Once again thank you to Sandy😊 Above and beyond as always

Ja
Review №57

Best insurance with the nicest ladies in town that u could ever meet they will take care of you!!

Kr
Review №58

The agents name is I think john... he is great and very helpful with all questions I have had!!!

Br
Review №59

It was a very easy visit. And the costumer nice.

Al
Review №60

Sandy and team on point!!

Ca
Review №61

Worst insurance company I have ever dealt with. Sold my vehicle and bought a new one and they wanted to go up on my policy almost 110.00 for full coverage so I canceled it and went with Direct for 100.00 cheaper. They still took payment out of my bank account after canceling and I have yet to get the refund back as they told me.

Pa
Review №62

In and Out☺ Soo Very well pleased My husband and I Stopped By😊

Ro
Review №63

Customer service was great, everything explained in detail and the price was much lower than my previous insurance company.....

Th
Review №64

Christina Yancey is the best thing that ever happened to acceptance insurance

Lo
Review №65

Great service! Wish everyone could be as polite as Christina Yancey!!

Dj
Review №66

Theyre always friendly, and helpful. Ive had acceptance for over 6 years now.

TI
Review №67

Cristin is the best she makes my insurance experience great

Ra
Review №68

I will never go through this insurance company again. The rates are high and also I was two days late on my first payment because I wanted to work out adding a discount to my insurance. They called the car lot where I make my payments and told them that I was uninsured, which made the car lot want to take back my car!!! Never with this company again. Very poor professionalism and procedures!

Le
Review №69

Great everytime

Do
Review №70

Great customer serviceKaren was really helpful

Ch
Review №71

Ridiculous! Ive been a customer for over a year now, & I would NEVER refer them to ANYONE! They charge these outrageous rates & Ive repeatedly told them I dont want a paper copy of my bill (That costs a extra $16 a month) but still for some ungodly reason It doesnt matter because either way paperless or not thats a installation fee. Like really??!! Wow! What a rip off! Im a single mother & I feel like Im getting robbed in broad daylight! These people are scum, & the company itself is just unprofessional & needs to be shut down!!!!

Za
Review №72

Amazing gets it done and with out a hassle

Ma
Review №73

Wonderful customer service!

am
Review №74

Ive had forever and my insurance is still super high... but there truly the cheapest and ive never had one issue!

Ri
Review №75

Always get great service!

Ab
Review №76

The customer service was amazing.

Je
Review №77

Great customer service!

Cy
Review №78

Worse

Br
Review №79

Extremely high rates professionalism is low score that low as possible, a lady made me feel bad about leaving for for cheaper rates with the same coverage. Do yourself a favor and DONT DO IT. Friendly at first but when u try to go there not gonna be polite about it.

Ch
Review №80

We had that for about a year so far no problems.

Ol
Review №81

Excellent customer service

Ka
Review №82

They dropped us and we were with them 5 years for accidents that werent our fault

Am
Review №83

Nice people

Ti
Review №84

I was with them for 5 years and they raise your rates every six months just for breathing do not use them if you can help it

Jo
Review №85

Fast and friendly

Kh
Review №86

Great service

Je
Review №87

Awesome place

Mi
Review №88

Fantastic

Ma
Review №89

Totally disagree, I have had a bad experience with this insurance, it has not responded to me with the repair of my car

Information
8 Photos
89 Comments
4.5 Rating
  • Address:609 E 23rd St, Panama City, FL 32405, United States
  • Site:https://locations.acceptanceinsurance.com/fl/panama-city/609-east-23rd-st
  • Phone:+1 850-763-9996
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
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