The lobby and pool areas are nice. The rest of the hotel is pretty dated. Shower did not supply sufficiently hot water and was pretty low pressure as well.Gym is cramped and half the dumbbells are missing.My garden /pool view room was overlooking the top of the pool grill building, AC units, etc!

I really enjoyed my stay here. Having the opportunity to go sit by the pool with a glass of wine and a cheese tray while the kids splashed around the pool. Staff was friendly and accommodating. The rooms are pretty spacious and everything is sanitized and clean. There there is some construction going on in maneuvering around the parking lot is a little challenging. Very close proximity to Stanford university in Stanford Hospital.I would definitely stay there again.

Super friendly staff. Clean spacious rooms. Great poolside cafe. Marisol is the BEST server there. She is super friendly and such a delightful person. She works so hard - that lady needs a raise!Hotel is so close to tons of shopping and eating places on University.

Great location by Stanford university and shopping fun.Rooms are clean but small. The hotel’s configuration is a little odd and they need a new card key system. Temporary construction around the hotel made it a little harder to move around. I am sure the renovation will help.

Youll get the best staff and food! They really take into consideration of your needs. Its also close to everything you need. Train/bus Station and shopping.

Staff is great, weve had a couple celebrations here. Great food, nice place for the kids to come swim.Totally would come stay here again!!

The service and staff here are TOP NOTCH! The hotel was clean, super quiet, comfortable, and provided almost anything you could need... We truly enjoyed our stay. Were it not for the power outage (city, not property), I wouldnt have deducted a star. No one came around to offer lanterns or information... we had to go searching for someone to ask in the pitch black at an unfamiliar place at almost 11pm. But, hey, good training, I guess!The pool is heated and lovely, and they currently run a 4 hour reservation system so it wasnt crowded at all. The restaurant provided good food and decent cocktails, and the bed was super comfortable. The rooms are a touch dated (80s inspired Asian decor) and ours was a little dusty from lack of use, but we didnt mind giving it a quick clean up of our own given the times. All in all, we would definitely go back and stay again, which is pretty much the best review anyone can give these days!

This hotel was sub par compared to any other Sheraton property we have stayed at. We came for a Stanford Baseball camp and the experience was amazing with the exception of our stay at this hotel. We did not have a working toilet for the first 48 hours, no towels and keys that did not work creating multiple trips to the front desk to get working keys. The condition of the overall property and service was not good at all. We will absolutely do the camp again, but will NEVER stay here again. This was the general feeling about most people we talked to about their stay here. I am extremely disappointed in the quality and service we received.

This morning we had car battery issues about 12 minutes from the hotel. The Sales Manager was tremendously helpful and provided over and beyond service so that our day was not ruined. So appreciate this extra care and service! Will stay here again!! Also, the bed and sheets are great!

This time had a bad experience with the bar tender Ignacio. Very rude for no apparent reason

Wish there would be a minus ranking! Manager just refused my son at the checking and put him “on the street”, although he had a valid booking. Instead helping him and at least offering to help finding another hotel or ymca he taught us about Sheraton’s company policy (“no unaccompanied traveling of minors” - our son is 18 in 2 months!) and insulted us instead offering any apology or alternative. That’s what we all expect from a Sheraton - to put our kids on the street, right?! Truly “customer service” at it’s best!!!

Lovely comfortable modern hotel, steps from downtown Palo Alto and literally across the street from Stanford University. Shares a parking lot with the Westin next door. Nice outdoor pool.

Great place to stay. Friendly environment. Irene from front desk the best.

I recently stayed here. I loved it! Two words, ROOM SERVICE!!! What a unexpected surprise! Nice staff, comfortable bed, affordable. I will go back to the Sheraton again. And again.

I wanted to like this hotel due to its great location, however a series of events have prevented that. There was no water to take a shower in the morning when I was on my way to meetings, the front desk staff was not equipped to deal with this. I was told a manager would contact me which never happened, several guests asked to be compensated and we got nothing. I asked for the room to be vaccumed due to dust allergies for three days the room was never vaccumed. I came back to the room after I asked for cleaning services to find wet towels on the entrance to my room. The drainage in the shower was not working… I asked for a lamp since could not see anything in the room I was promised one for 3 days and nothing happened. The staff for the most part was useless and didn’t try to help - they simply didn’t have the tools to help but also didn’t seem to really care. Been a Marriott premium member and SPG (rip) for a decade this must have been my worst stay overall…

This is a very nice place to stay. Staff was really nice! We ordered room service, and let me tell you.... the food was so fresh and great! I would definitely stay here again.

All the staff went out of their way to be exceptionally helpful and friendly! The balcony room I stayed in did feel a bit dated decor wise, but most importantly, the bed was very comfortable. The bathroom also was very nice other than hot water taking forever to get there.

Lost an unopened iPhone and AirPod there. Keep your things in Safe! Be very careful with their room service.

Conveniently located. Rooms pretty nice good bedding etc. Staff very nice especially the bar /restaurant staff.

Nice pool, pretty big compared to other hotels.Walking distance to University street with a lot of good restaurants, Whole Foods Market.Spacious room with renovated bathroom.The Wifi in the rooms is sloooww. If youre planning on doing video conference calls from the room, youll experience hiccups.

The room and the location was very good I can’t even explain there’s a lot of privacy and there’s is not a lot of noises i like it I like it I like it !😍😍😍😍

Comfortable. me and my boo love coming here..great location

Hella nice nd love that they are so welcoming 😉

Not good for a quiet stay. Being next to the university, a lot of kids come through it. However, the rooms are above average, and the location is good. Plenty of activities and really good restaurants within walking distance for those on business.

Location 5 stars, rooms mildly dated, layout perfect

Best hospitality.Wasnt a pleasure trip and they were very accommodating and graceful.Definitely a 5 star place

The staff was really nice and helpful. Our car broke down and they accommodated us with a nice, clean room late at night. Also pet friendly which was great since we had our pets with us, too. Definitely werent planning to stay in a hotel during covid but this spot made our rough night a lot easier.

Quite dated and smelly rooms. For a few nights it’s ok, though there are a few new hotels nearby with the same price point. WiFi is horrible

Had a resort feel but rooms could really use updating

If anybody out there is looking for good deals for hotel rooms visit ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ made a reservation for a hotel room on there and they had the lowest prices any where!Nice hotel, pretty pool area. Not much on the menu for room service, but all the staff I interacted with were very pleasant.

Nice place, the staff is very helpful and polite. Well done......

Kind and helpful staff, pool a little chilly, remodel is underway.

Great place to have a drink at the pool bar.

Food was good. Blueberry pancakes were great.

I love this place and the GM Jim, has got to be one of the nicest GMs Ive ever come accross.

Clean and comfortable. Room service pretty good.

Loved our the patio of our room that faced a little pond and greenery. Overall, room was clean and spacious. Bed and pillows were comfortable as well. Super centrally located to restaurants, shops and bars on university ave. As well as a nice 30-40 min walk to Stanford’s campus.

Hotel is under construction. Quiet enough. Room service was really good.

Positive: Hotel staff did not manage the amount of guest in the pool area. Guest did not keep 6 ft distance and staff did not enforce social distancing. One room had about 20 guest in the room mid day. We have stayed at the property many times but will look for a n

Good attention, very clean

I am a heart transplant recipient and need to have a nice clean hotel when going to STANFORD heart clinic. This hotel in Palo Alto fit the bill...from the moment I checked in the staff was very professional and it was easy getting to the room. The room itself was beautiful. The bed was perfect and checking out was easy. You definitely have a wonderful place to stay. Congratulations on all you do! Also check out Sheraton.com. The body soap in the room was absolutely wonderful so I bought some at the Sheraton store along with the body lotion!

Nasty hotel experience!..I just checked in and as soon as I opened my room door, I got hit by the awful smell of urine. I wonder if all rooms in this hotel smell like urine. The light switch was dirty: Im not sure if it was blood or coffee. Nasty. It was too late and I was tired, otherwise would request another room. Ill never stay in that hotel again. I called front desk and spoke with Alex who told me that my frustration is up to me. Really? I guess it is!I’m about to take shower... no towels! I had to call front desk to make them to bring me towels.

Nice hotel, pretty pool area. Not much on the menu for room service, but all the staff I interacted with were very pleasant.

The Sheraton Palo Alto is not like many hotels. They have a sense of community and the staff makes you feel welcome while youre on the road travelling. Its close to many of the local attractions with downtown and Stanford University being just around the corner. The food and ambiance are great. They have one of the best bars in the area. Great place to stay either on the weekday or weekend!

Great location although you need to pay $20 for parking a night. Great staff. Walking distance to Stanford University, Palo Alto downtown and Cal train station. Well kept. Fitness center needs an update and so do the machines. Executive lounge offer only water bottles during the weekend. Great breakfast in the lounge and Poolside Bar. No hot tub. The gate to the pool is open all the time, which made me wonder anyone even non-guests can swim.

As a female staying at a hotel alone is not always the most comfy safest feeling, but here at the Palo Alto Sheraton I always felt safe, it was clean and comfy. The employees were all very nice and helpful. I will definitely stay there again if Im ever in the area again. I think it would be a Great place for a family stay too. The pool is very nice

We stayed at the Sheraton Marriott across from Stanford University this past weekend. The hotel was about at 10% occupancy due to the Corona Virus and are normally 100% full. The entire facility was constantly being sanitized, the employees were fantastic from the restaurant personnel, bar, front desk, room attendants to anyone you came in contact with. The facility was impeccable and loved the campus feel. Ive been staying with Marriott for 30 years and never felt so safe anywhere in a hotel with all that is going on with corona virus. Congratulations to Marriott on their acquisition of the Sheraton and know that their employees are very dedicated there to its success !

Positive: It was very close to Stanford Hospital where my appointment was. Staff was very friendly. Rooms were clean, beds were very comfortable.overall it is a nice hotel. Negative: This hotel was very hard to find using google or waze directions. It took you around and around in circles. Very frustrating.The walls are very thin and it was very noisy until late at night.parking kinda sucks.coffee in room was dated exp 8/2019.

We have been staying at this Sheraton often over the last two years. We are patients at the Stanford Hospital and University Medical complex and have stayed here during our visits from out of town. This hotel is not only perfectly located near the hospital, it it close to downtown, Stanford University, the Stanford Mall, and an abundance of. restaurant and shopping options. The Sheraton is a comfortable place to spend time with excellent food and a centrally located pool and social area. The entire hotel staff is incredibly warm and welcoming. On site parking is very convenient as well.This Sheraton participates with a group of local hotels to offer “Stanford Hospital Rates” to those who are involved with medical care/appointments at the hospital. If you are going to be in Palo Alto for that reason, call the Sheraton via the Palo Alto number and ask for their in-house reservation person. They go out of their way to help.We’ve enjoyed the Sheraton during our stays and will always select this specific hotel when staying in the area.

The Sheraton is close to the Stanford Stadium. Rooms are quite nice with larger than usual bathrooms. Our room had both a soaking tub and large shower with handrails. The staff is friendly and helpful. Like the bay area, prices are much higher. That said, we will return for another game at the stadium and stay at the Sheraton Palo Alto.

Positive: Location, privacy Negative: Noise of veneration is disturbing. The fantan outside helps, but is off at night. Unfortunately.

This place is great if youre a local looking to get some relaxation!! Location is close to Stanford mall and downtown. The staff was amazing. While we were there, the water boiler broke, which meant no hot water the whole stay. The staff took care of us, with so many perks, including a room upgrade and free food. Make sure you ask for a quiet room away from the elevators, if youre a light sleeper.

Sheraton staff couldn’t have been nicer. Front desk upgraded me to a nicer room as a Marriott Bonvoy member. Restaurant staff were lovely. When I left my sandals at the pool and didn’t remember until the next day, I found out they had been turned into lost and found by a housekeeper named Bruno. Got them back right away. Honest and hard-working staff are a tribute to this hotel. Room was very nice, beds extremely comfortable, bathroom was modern and updated. Free bottled water and coffee and tea in the room along with the mini fridge. All in all a very comfortable stay. My only complaint at all would be that parking is overpriced.

Room was great! Nice and clean. The bed was soft and those were the biggest pillows I’ve ever slept on. Might have to buy my own. The room service was delicious. Steak was well cooked and the pizza was spot on.

There was a huge Stanford vs. Washington college football game the following day. I showed up in a rival Cal shirt but still had friendly service. Was attended to fairly quickly. Our room was a nice interior room. Cool temp in the hallway, and we adjusted our room to slightly warmer. We used the pool area to relax and the 83 degree pool was not quite 83, but felt refreshing nonetheless since it was a warm October day of almost 90 degrees. Lots of towels and good music. The fitness center had fresh green apples and a perfect location for my 30th Menlo-Atherton High School Reunion.

Positive: Very friendly staff, nice grounds, great location if needing to be close to hospitals or plenty of shopping.

A high class hotel with beautiful central forest/pool section and a first class staff. If you are visiting family in Palo Alto or stanford this is the place to stay

Great value, great service, the breakfast menu is super delicious. the staff super friendly, the bed was soooo comfortable

Great customer service very nice

Excellent staff. Since the restaurant is closed, they do offer room service. Food was great. Just all around great place. Excellent landscaping.

Highly professional. Webster and Nichols were great.

Staff was awesome. Check in and check out perfect. The room was nice but in serious need of updating. The couch and chairs were so dirty and stained we didnt even want to sit on them. Carpet was gross as well. With a rehab I would have given a perfect rating. Also rented from Hertz on property and not such a great experience so far. Have now been waiting 1/2 for someone to show up at the desk (along with 2 other customers) and nobody here to help but a sign saying will be right back. I know this isnt the hotels fault but unfortunately makes them look bad due to association.

Objectively, the Sheraton Palo Alto is a decent hotel. Clean rooms, comfortable bed, etc. However, if you’re a Bonvoy elite you’ll likely be disappointed. I was “upgraded”, only to be told the upgraded room wasn’t great and I should just stay in the original booking. This would’ve been fine if I didn’t end up being woken up twice because the rooms have connected doors that allow you to hear the quietest sounds. Just stay at the Westin next door.

Comfortable, and across from Stanford University.

My room at the Sheraton Palo Alto was super clean, comfortable and pleasant. Only negative: the very thin walls. Guests in rooms on either side of me were not particularly loud, but even their normal conversation and movement was easy to hear in my room. Same with people going up and down the interior hallway.

Nice quiet and big hotel😊

I was here for a work conference, everything was great, location, cleanliness, good service and staff is all super friendly. Food was delicious and fresh. Everything was refilled promptly.Only downside was the windows facing the pool, we could hear whole conversations happening outside which were pretty distracting. Something the hotel should probably consider, either thicker windows installed or block the seating area off while meetings are taking place.

If you are looking for a central location with an out of the way feel, Sheraton is it. The grounds make you feel as though you are deep in the forest yet a bustling Palo Alto is minutes away by foot, and the Caltrain to SF is out their back door. The staff are all very friendly and helpful, the Pool was super relaxing with plenty of Lounge chairs, tables, and towels provided. The room was very comfortable and quiet. Highly recommend the Sheraton Palo Alto.

Ive been staying here every weekday of September this year. The first night despite asking for a quiet room as place right next to a stairwell and there were teenagers to 20 something-year-olds running up and down the stairs. The next week I came in I mentioned that without hesitation they gave me an internal facing room on the 4th floor. It was quiet and at least the internet was mostly stable. The third week I came back I got another internal facing room so is quiet but the internet was abysmal at best. Intermittent disconnection intermittent internet out despite the Wi-Fi still being up, and the front desk not knowing how to properly escalate or troubleshoot the issue. Fourth week I came out I was treated like a third class citizen because it was my final week out. Or at least thats how it felt. I got a room on the 4th floor, right next to the room I had the week before where the Wi-Fi was abysmal. The front desk person did not have any information on what was done or whether it was still good. So I accepted the room went in and the air condition was broke. Mind you I came from 55° weather in Minnesota to 95° weather in California with AC not working it was unacceptable. At this time the manager got me across the hall on an internal facing room again so hopefully its quiet, and explain that the Wi-Fi was redone the weekend before. However Im still having issues with the Wi-Fi. I would not recommend this place for a business stay. I also would not recommend it for any stay whatsoever where you werent anticipating staying in the hotel room simply because the Wi-Fi is terrible at best. Maybe its just poor customer service due to Covid 19, but I am not happy with this place.

Meh! Rooms & property are clean & well maintained, but the rooms are woefully dated!! As if this were the 1990s or early 2000s. I base this on the fact that it still has a Cat 5 cable for internet connection! At least it has complimentary wifi in the rooms!Im one of those travels who enjoys laying in bed with my laptop, & my phone charging at my side. This place has NO Plug-ins near the bed what-so-ever!! Most modern hotels at least have a lamp with USB ports to charge your phone! Instead it has a table/desk, 7 feet away with plug-ins built into it. CORRECTION: My apologies, the nightstands DO have both outlet & USB plug-ins! The nightstands in my room were just pushed up against the bed, hiding from plain site.There is a small refrigerator in the rooms, but no microwave! This too is a holdover from the turn of the century! Not sure wheter you can ask the front desk for one, but one would think a hotel in Silicon Valley would have overcome such dated practices long, long ago!Final thoughts are if youre not as picky of a traveler as I am, the hotel is located well in Palo Alto. Stanford U. and the shopping center is a mile or so away, & University Ave/downtown PA is just behind the hotel. (On the other side of the tracks... Ha! Reference to the transit station with Cal Train access).

This hotel was the perfect location for a conference I attended on the Stanford campus -- it was located right across from the entrance to the university and it was easy to accept both the 101 and the 280. My room was spacious and clean, the bed was super comfortable. I had no issues with noise as both the hotel overall and the hallway where my room was located were quiet. The hotel offers both valet parking and self parking, which was convenient. The train station is also literally next door to the hotel.

Great location for Stanford-- perhaps explanation for steep price for more of a motel than hotel. Layout was dysfunctional, signage inadequate, and difficulty in finding room; no explanation to direct you to park near room. From lobby, you had to go outside, before going back in. A nice staff at every level. Good bathroom and terrific novel shower layout.

This place was nice and I loved how the staff was so nice and helpful. I really enjoyed staying here and room service was great too

This is a lovely, quiet hotel. My room was large and clean, and the grounds throughout the property were very pleasant and well maintained. Ordered room service, the food, simple grille fare, was good and arrived quickly. Because I booked online I received 2 vouchers for breakfast. The breakfast was very very good. Overall it was exactly what you hope for when you stay in a nicer hotel.

Very nice people here. Anything that I needed they had it to my room in 10 minutes or less. Great service.

Positive: Location. Negative: Noisy! You can hear everything through the walls and loud noises from other parts of the hotel.

I love this Sheraton! Its convenient for walking to Stanford or into Palo Alto, and the hotel itself is really cool. Theres an outdoor pool in the middle of the building, and a poolside grill with a great breakfast buffet (make-your-own lox bagel sandwich!) The rooms are nice, especially the bathrooms, although the entryway light in our room was burned out and one of the outlets in the room only worked sometimes. Another downside, parking is $20/night, but thats pretty standard for the Bay area.

The service was absolutely wonderful. Nice view from the room. Beautiful landscaping. The room was okay but could use a little updating. Everything was very comfortable. Wish we could have stayed longer. Would definitely recommend to anyone.

Parking lot is a bit of a hassle. You have to swipe in and out. Land is a premium in this town so thats probably why its controlled.At breakfast here and stayed one night. Great service. Room was clean.Several interconnected buildings was a bit of a hassle to get around.

Impeccably clean, great service, prime location adjacent to Stanford and downtown. Extremely comfortable beds, peaceful grounds. KYRA (at the front desk) and the rest of the team was EXEMPLARY. Dont get a room overlooking the pool if you want quiet. But it was perfect for me. Everyone was having a good time.

The staff is nice and very professional. There property however, leaves something to desire. Yes the rooms are clean, which you would expect, but the property itself is extremely dated. As a matter of fact, dated back to the 80s. This combined with the fact the the typical cost of the rooms is significant, leaves me feeling taken advantage of... In fact, I feel like the owners are of the opinion, ... Why would I invest in this property if its always full and I can still get top dollar?Well, I would never slight someone for taking advantage of a situation to make money. But geez, if you are going to inflict highway robbery upon me, at least give me a place to plug my phone in next to my bed. Thats right, this place will stick you for a lot of money AND make you plug your phone in across the room. Go figure.

The Sheraton Palo Alto is in an amazing location but it is a tired and old hotel which has barely been updated for years. There are no outlets by the bed. They still have plugs to dial into the internet! This is amazing considering it’s location practically on Stanford ‘s campus in the heart of Silicon Valley. The prices charged are an insult and can only be justified by the location and local supply and demand. However, this hotel hurts the entire image of Sheraton and Marriott which owns Sheraton.

Well run place. Staff are very friendly and helpful. Beautiful area and great location. Close to everything, shops, restaurants and just a drive away to SF. We will definitely come back and recommend to friends and family.

The staff was excellent! From the moment we walked in we felt welcomed! We asked for a defeathered room and was told without asking that our room was defeathered. This usually is an issue with other top hotels. They were professional and gave undivided attention when talking to you. “No wait let me get this call”. Thank you for making our stay so pleasant.

Overall stay was great. The suite was large with comfortable bed plus usual amenities and the well lit bathroom was spacious, built with natural materials and fine texture. Breakfast buffet was good and staff courteous. The carpet area outside the room - corridors/ common areas could do better. And price wise, well it’s the Bay Area ... However nothing beats the location - 5 mins walk to downtown Palo Alto, to Caltrain and Stanford shopping centre.

Very stylish and modern rooms (at least speaking for 3rd floor of Palo Alto building) and public areas. I know some earlier reviews mentioned train noise, but my room faced the tracks and the double windows kept it silent. Only negative is the club lounge. Im used to large lounges in Asian hotels. This was more just like a room with a few tables. The breakfast was tasty, but limited selection.

The room wasnt cleaned properly, dirty surfaces everywhere. There was paper wads all over the shower floor, I had to rinse it down before I used it. They took our bank card for incidentals when the room was fully paid for by Stanford University, and they charged the card 3 times for a total of $200 and left the bank account overdrawn. The only reason we stayed here is because my daughter came in for pre-op testing because shes going in for brain surgery next week. Now were stuck over 100 miles from home with no gas money or money for food. This is the worst experience Ive ever had with a hotel, I wouldnt pay money to stay here again, thank God it didnt come out of my pocket this time because I would have paid them $5 for the room and the service because thats all it was worth. This should be a1 or 2 star hotel because it doesnt deserve a 3 star rating.

Really great hotel with kids! The staff was super friendly, the pool was fun for the kids (early morning, later in evening - it does seem to get crowded with party-goers), and the buffet breakfast poolside was a treat. Cant beat the location right next to DT Palo Alto, the train, and Stanford + parking is easy access, self-park.

I normally don’t stay overnight in Palo Alto as I live an hour away and could drive home from Stanford Hospital. But a family member was in the hospital for an extended period of time and I needed to take a break from driving back and forth. This hotel was a heavenly break / beautiful, clean, luxurious and comfortable. The breakfast was delicious as well. Highly recommend!

Staff was great; helpful, polite and friendly - especially the staff at the bar and those who service the patio. Those guys were top notch! The front desk check-in woman help me get the location I wanted within the hotel. The location is great and close to a lot of restaurants, mall, and public transportation.I will definitely stay here again when in the Bay Area on the Peninsula!

Inquired about a room at the front desk on a late Sat. afternoon. Extremely personable young lady worked out a great rate for us for a Standard King room. Room was updated, fresh and clean loaded with the usual amenitys expected. Large TV, Fridge, Internet and Bathroom(which was spacious and modern).Comfy bed and great 4th floor location on the back side of the hotel... which allowed us excellent access to downtown Palo Alto(5-7 min. walk). Also very close to the Stanford Shopping Center and the train stop is steps from the hotel grounds.Stanford University is also nearby with a somewhat long walk... but doable if time and conditions allow.Didnt have time to use the restaurant/bar... but hope to another time. Pool area looked nice as well.Overall a pleasant affordable stay. Next time were in the area... we hope to be at the Sheraton Palo Alto! Well Done!!!

This hotel is old and the amenities are pretty poor. There is no business center, it’s just a few computers in the lobby. The club lounge is one of the worst I’ve ever seen in a Marriott. The staff was not helpful and accommodating for a private space to take a confidential work call for 45 minutes at 7 AM on Monday. My family was sleeping in the room. They wanted to charge me $350 to rent a conference room. I am a platinum level Marriott member who stays in a hotel for work or pleasure At least once or twice every month. They were not helpful or accommodating.

The staff at this location are well trained, pleasant and helpful. Noises such as toilets, showers and phone conversations can be heard through the walls. No tubs, but very nice showers - large. Comfortable mattress, very nice comforter, sheets stiff. Restaurant better than most, although dont expect fabulous food here. Geared toward the business traveler, as are other hotels in the area that are upscale. Not sure what this property was before Sheraton, but some sound proofing would have been nice. Close to Stanford, very clean, very nice helpful staff.

Great place to stay. Very friendly staff.

The Sheraton Hotel Palo Alto is an older hotel where the rooms have just be nicely renovated. The Poolside Grill has also been upgraded offering outstanding food, one of the best I have seen at any hotel at this caliber. Some public areas need an update but over all this is a solid good hotel

This is a good hotel that is really well located in Palo Alto. Palo Alto centre is only a short walk away. The public areas could do with a small make-over but the bedrooms are very good - as are the en-suites. The beds are exceptionally comfortable, Breakfast in the poolside grill is very good, the bar is good.I would recommend this hotel to anyone wanting to be in the area for business or leisure - or anywhere in teh silicon valley area.

The Sheraton Hotel Palo Alto is an older hotel where the rooms have just be nicely renovated. The Poolside Grill has also been upgraded offering outstanding food, one of the best I have seen at any hotel at this caliber. Some public areas need an update but over all this is a solid good hotel

This is a good hotel that is really well located in Palo Alto. Palo Alto centre is only a short walk away. The public areas could do with a small make-over but the bedrooms are very good - as are the en-suites. The beds are exceptionally comfortable, Breakfast in the poolside grill is very good, the bar is good.I would recommend this hotel to anyone wanting to be in the area for business or leisure - or anywhere in teh silicon valley area.

My husband and I needed to stay the night in PA because our son was at Stanford. We found a great deal and snapped it up! We couldn’t have been more excited and happy to be so close to SUMC. Five minutes! Sheraton is very close to everything. We were tired, and needed sleep. Check in was quick, upgraded to a pool view room and complimentary breakfast. It was probably the best night of sleep I’d had in awhile. The bed was so comfy and the sheets were perfect! We were very impressed with the bathroom and layout. I’m jealous and am making my husband remodel ours. Lol.

Sheraton Palo Alto Hotel is conveniently located, close to Stanford University, Stanford Shopping Center, and Palo Alto downtown. My room was nicely decorated. It was also quiet. Staff - from check in to check out and in between - were most attentive.