Had my screen replaced for my iphone 11 pro. Exceptional service, quick and high quality turn around and they really took their time to make sure my iphone was fixed (I previously went to a different service that used a low quality screen which created keyboard issues and Mobile Kangaroo fixed this entirely). Ali was awesome, kind and professional. Highly recommend!

One, they didnt want to fix my computer (broken LCD screen), they were very rude. They told me they had an old screen laying around that was in tact, and they would replace my screen with that one. There was a small crack by the camera that they failed to tell me ($700 repair), and then when I came back in the next day they said that that crack was my fault (the crack then spread from the top of the screen all the way to the bottom). I cant believe they had the audacity to say that after they had told me it was an older screen. Secondly, when closing my computer they glued it back together wrong and there was dried up glue on the back of my laptop that prevents the screen from opening more than 100 degrees. If I could give them 0 stars I would. Completely unprofessional and couldnt care less about me or my computer. Computer screen continues to have problems with the display a month later and I wasted $700 I didnt have because I needed a computer for school. I cant believe they would take advantage of someone in this way.

No appointments were available at Apple and Mobile Kangaroo came up as an option. I had never heard of them, but needed my MacBook Pro repaired so I cautiously made an appointment. They were very responsive on the phone when I called to make arrangements to drop off my laptop. I was told it would take 3-4 days to repair it based on my description of the problem. I dropped it off and they confirmed it would take 3-4 days. 2 days later I received a call that the repair was done! I was impressed by the speed at which they made the repair, which required a full replacement of the display, etc. Even more impressive was there was no charge because it was one day within the 4 year warranty for the repair. They were knowledgeable, on time and so far appear to have done excellent repair. I would recommend Kangaroo to others and will consider them for other repairs.

Im so grateful for the quick turn around during my broken screen emergency. Thank you for your amazing service! I highly recommend this vendor. :)

Expert. Reliable. Prompt. Honest. Excellent Covid precautions.In the course of their replacement of the battery of my iPhone 7, another problem emerged, which I was initially told would require the installation of a new screen and home button. I authorized the expense for the new part. But on examining the phone further before installing the new screen, they determined that it was not actually needed, and did the necessary repair without charge. Showed real integrity and maturity. Earlier this year, they did some work on an aged MacBook Pro laptop. Their advice was expert and reliable. I would recommend unhesitatingly following their assessments on technical matters.

Went there to fix my MacBook keyboard, and the service was excellent. Really easy check-in process and great customer service

Had a appointment today. Was turned down saying some silly reason. The person really didnt want to service my device. Apple has to take a look at this store. Ps: Another guy who had an appointment at 3:00 was turned down as he came 10 minutes late. The guy there is simply crazy.

I would not recommend them for Apple Repairs. Even though they say they are an Apple Authorized dealer, they evidently dont really care. I had a laptop that needed repairs, and Apple Support set me up with an appointment at this location, saying that they would be able to take care of everything. When I got there, the woman said that they wouldnt be able to ship it to apple for repair without us paying (the laptop is covered under AppleCare), and they wouldnt service it, even though there was an Apple service ticket with the details on file.Dont waste your time here, just go to the Apple Store.

The trackpad of my Macbook Pro 15 late 2018 made a loud and strange noise for many minutes one evening (a couple of weeks ago) while I was writing some code and then started malfunctioning. The trackpad lost almost all its haptic feedback and was not very responsive. I was not certain what triggered the issue but was extremely concerned about it arising due to some internal damage. I booked an appointment with Ali at Mobile Kangaroo (through Apple Support) because all Apple stores in the area were closed due to the pandemic. He was very warm, amicable, and helpful. Not only did he replace the trackpad (which I am sure had incurred significant damage), he also replaced the entire keyboard, which had a few faulty keys (thanks to the universally panned butterfly mechanism), and fixed one of the USB-C charging ports (which I wasnt even aware was not functioning). The repair took a week and was done free of charge (thanks to my purchase of AppleCare+ and Alis generosity). The service was extraordinary, the turnaround time was as quick as it could have been during a pandemic this serious (less than a week), and the repair has done wonders for my Macbook so far.

Ali is awesome. Very patient and knowledgeable especially with a person like me that is not so computer savvy. Thank you for all you do!

It’s unfortunate that previous customer had issues. My experience is with both Apple and Kangaroo Mobile. Apple 800 number has sent me to businesses that have nothing to to with Apple. This happened to me at the ATT blocks away from Ali. Agreed, it’s very frustrating ... know at the end ATT, Mobile Kangaroo & others do not have %100 authority and get a raw deal. Apple lives on yet let’s be mindful“It’s easy to make promises over the phone Apple... yet a hardship occurs for customer care at ATT and Kangaroo”Ali and his team are very competent and professional. Thank you Ali!

Replaced iPhone battery and screen. The rates are the same as in apple stores. They were fast and there was almost no line (as opposed to busy apple stores). They have me a $10 discount. I’m satisfied.

Very fast and friendly and helpful! Great price too. My iPhone screen repaired just in 5 to 10 minutes. Highly recommended!

Had a Nexus 5 which I assumed had a dead battery. They were quick in diagnosing the problem and providing a battery replacement + warranty. Only reason not for the 5 star is that the battery cost was little pricier than what I was anticipating but I needed the service and they were more than capable. I had called around several other places prior to contacting mobile kangaroo but none could help.

Great and fast service! The price is better than the third party. Highly recommended for iPhone screen repair!

Got my phone screen fixed here they did great work, they went above and beyond to make sure my phone got fixed correctly

Very great service, and the speed at which it repairs the customers products is really fast. The employees there are also really helpful and would help me with any of my questions.

This shop repaired an iPhone screen for me years ago. This time, they fixed my iPhone 6. The headphone jack was jammed, so the speaker didnt work. Fixed in 1 hour. Excellent work.

Highly recommend Mobile Kangaroo, my phone was really cracked & I thought it was not able to be fixed. My friend recommended this iPhone screen repair shop to me. Service was great and very fast!

I truly recommend anyone with a cracked iPhone screen to repair it here. They are absolutely amazing and & give the best customer service, at the best price. Thanks.

Thank you Mobile Kangaroo for fixing both my kids iPhone screens. On separate occasions, David and his team were super helpful! Thank you for easing this mothers frustration with cracked screens!

Would give this guy zero stars if possible. Dude is super shady; sells non-oem parts under the guise of genuine parts. went to this guy for a simple pcb change; he cut the ribbon for the touch-screen and refused to acknowledge his mistake. Ended up costing me more than double the amount to get the whole thing replaced. Will never come back to this guy again. People next door are 100x better.

Oh man, Ali is a lifesaver!! I thought I was destined to have to reenter all of my contacts, or even worse...buy a new phone due to something foolish that I had done. Ali really dug deep and got me back up and running in a half days time. Highly recommend this place, and it was nice to see how happy for me that he could help! Dont do what I did, but if you do, come to this place. Thank you Ali, my day has been made!

Went there to get my shattered cell phone screen replaced. They did it, quickly and effectively. Pricey but I was in a hurry.

Great service. Did a simple fix at no charge. MUCH better than waiting for Apple Store

Super professional and responsive ! Highly recommend it !

Hell of a lot cheaper than a new phone. Samsung s5, mine the screen was completely dead after a couple days of what looked like static. Was as good as when done.

Great service, friendly and quick! Highly recommend, adding they gave me a great deal on my repair.

I have used their services few times in the past.Very happy with outcome and cost.Highly recommending it.

Great service. Very nice team and quick turnaround. Also, the best price that Ive seen.

Great service and price. changed i-sight camera on my iphone. took 30 min. thanks

They didnt fix my cracked screen correctly the first time, but it was no problem bringing it back and they fixed it right away. Theyll give you a loaner phone, too. Make sure you get David to help you... he knows what hes doing!

I have had my Samsung tablet sent there to be fixed, because my charging port has broken, they took it apart and fixed nothing, they said too that the tablet is fried and will not work again. Due to the motherboard being fried from the broken charging port. After having the tablet for two weeks and charged me $92.50. I went in there yesterday and got my tablet. Took it next door to the store named FAST REPAIR, Fast repair has fixed my broken tablet in an hour and a half. The service were great The store Fast Repair next door only charged me $62.61 and Im using the tablet to write this. Never waste your time going to mobile kangaroo, they just take your money and keep your electronics for a week or two and charge you a lot and then tell you that your device is no good. Just go to Fast Repair, youll get it repaired fast and cheaper.

I went to fix a MacBook keyboard which should be under warranty. The guy at this place wanted to charge me $300 just for fixing the keys and he told me I must replace the screen to get the keys fixed. The guy is very insincere. Because I went on the BlackFriday and I was in an emergency, he really tried to over charge me. I left. Will not do business with this shady place.

My Nexus 5 mic and speaker were working intermittently. They fixed the problem in 20 min. and charged me $40. Just a loose connection between the main circuit board and a daughter board great job!

My iPad Airs Thunderbolt port burnt out and Apple wanted $299 to replace the whole unit. Several other repair shops wouldnt even attempt to fix it because thats basically a fatal defect.Ali and Clark fixed it for almost a third of the price. It took about a month including 2 returns to get it back to 100%, but they took responsibility for making it right. I was really pleased with how they handled the very difficult job.Overall, Id trust these guys to fix most anything for a fair price. 5/5

Muhammed Ali is great! He fixed my multiple macs in no time and consulted to me regarding my iphone - he has the best customer service ever! Thank you!

Rudest customer service ever. I am student and went in for a repair and was told it would be free because my computer was under warranty. I came back in and surprisingly, Now that it was time to pay no longer under warranty. Apple store has cheaper repairs DO NOT COME HERE. I have never been treated so disgustingly by an employee.

Very professional and friendly.Went there for a broken phone screen. They showed me the prices and options and how much they are going to charge me on the top of it. It took about 5 days for them to receive the order and fix the phone.They followed up after to see if everything was OK. I had a minor issue that they took care of the same day without any charge.Highly recommend it. Ask for Alireza, he knows what he is doing.

My MacBook Air had a broken key, and the owner told me that I needed to replace the chassis for $300 + $90 labor. It turned out that I could just fix the key for $4. I found this to be incredibly dishonest.

Bad parts and repair; save your money, go somewhere else!They replaced the screen to my phone and five days later there was a small crack. Within a month, it spread to multiple cracks across the entire screen. Now my phone doesnt even work.I asked for a receipt to find out what parts they used. After a couple of messages back and forth (and a lot of lag in response time), all they sent me was an ebay link. On the page THEY GAVE ME, it says not as strong as original glass. So it seems they know theyre pawning off subpar parts and dont care.Other problems: They quoted me one price on the phone and a higher price in person. Staff cannot handle multiple people in line (customers jumped ahead and got serviced first). They said my phone would be repaired within 4 hours, it took a couple of days. When I picked up my phone it still wasnt ready and I had to wait for 30 minutes.Honestly, I can chalk up those other problems to poorly trained staff. But the fact that I spent ~$100 and still dont have a working phone is something I cant let slide.

Very gentle receiptional

Screen was efficiently replaced and the workers were friendly enough. However not too long after replacing the screen, and after the warranty period expired, it devloped problems. So I have to think that this problem is most likely due to problems.with the replaecement.

Worst place ever. They changed the display and destroyed the whole phone. After I complained they said it was because it was a Sony. I did not get anything back and had to leave with a broken Phone. Do not use this place.

Terrible customer service. I scheduled an online appointment for 3:40 and dropped my phone off to have a cracked screen replaced. The man at the front desk promised to me that it would be done by 6:30 that day. When I called around 6:00 to find out if it was nearly done and ready to be picked up, I was disappointed to find out that it wouldnt be finished until the next day. Not only was this misleading information, but it was a huge inconvenience to me. On top of this, the person at the other end of the phone left mid-conversation and failed to pick the phone back up after ten minutes. I tried to hang up and call them back multiple times, only to be greeted by the person at the other end of the line is not available right now. It does not take more than three hours to repair a broken phone screen. I am extremely dissatisfied with Mobile Kangaroo and will NEVER use their services again in the future.

I needed a charger for an older phone - saved the day for me. Nice to have them around for all your mobile needs - great service!

Felt insulted and lied to. The seller refused to explain to me what he planned to do, other than with vague sentences like clean the phone with tools we have. Just say that you will use isopropyl alcohol, or whatever you actually do, not that its a secret

They will fix your broken phone or tablet for less than $199 insurance deductible. Call first to make sure they have your screen size in stock.

So disappointed!!! Dont lose your money dont waist your time if you need anything you should go to the guy next door... Last week I brought my phone here after I consulted the guy next door who honestly told me that was better for me to buy a new one but I saw this place I came here and they told me they can fix my phone I asked them if it is going to work they said yes if it doesnt I can have my money back... So next day Wednesday, they fixed my phone I had it at 6:20 pm the guy told me about my frame damage but it was working... Next day Thursday, my phone wasnt working and the screen was broken I could see clearly it was because of the way they glued it then again I came here at 10:00 am lees than 24 Hours to tell them and the answer was: they couldnt do anything because it was my fault the only deal was pay 70 dollars more to fix It again after They charged me 100 dollars first so 170 for fixing a cellphone??? No warranty at all... Thanks but no...My advice.... Go visit the guy next door... DONT EVER COME HERE...

Fast service got my iPhone repaired under 20 minutes

Quick and efficient service - very reasonably priced too.

They promised same day service and did not call to let us know that it would be late.Quality is ok but not perfect.I struggle to recommend them.

Helpful staff that fixed my phone

ArsMy phone wasnt charging,I was told that it was the charge port and it would take 5 days to repair. Two weeks later I was told it was my battery, I was charged for both things.It was almost 3 weeks with out a phone, now its a thin blue line on my the face of my phone.The. Microphone not working.

Awful service! Stay away!They replaced my cracked screen and broke my phones microphone and side buttons.They were supposed to call me back to replace the broken parts but they never did.I would definitely never go back!

I would not recommend this place. My phone had a broken screen which they did fix but returned the phone to me with a new problem, an unresponsive home button. The staff member was unhelpful and rude and although he made some effort in the end to fix it, the problem persists. Be cautious in taking your phone to this place.

Fixed in 20 minutes! They did a great job and were very professional.

Very unwelcoming. I came in and wanted my iPhone 6 screen replaced. He said it would take a few days. I went next door and they did it in half an hour. If you didnt want business then just close.

This is a one man operation. He is super unreliable and does not respect his customers time. I was told to pick up my phone at a certain time only to find the store locked up with my phone inside. Dont recommend.

Great job and fast on shattered cell.

Cheap n best

High quality and workmanship !

Worst store ever

Not so good