Went for a mammogram. I was in and out in 15 minutes. My technician that did the mammogram was incredible!!!! The lobby was packed which was concerning due to covid !

Everyone there is very nice, but they often cancel appointments due to lack of staff. This will cause them to run behind as well. The technician that does the breast exams is very kind and gentle - all while being efficient and detailed. She was great

The person performing the ultrasound was very thorough and Dr H . was awesome as well. He called my Dr and was able to get a prescription for me . VERY GRATEFUL to both individuals .

Everything was on time, filling the forms on line were easy for me & convient, I was told approx. how long my appt would take & I was out right on time. I really appreciate that. Thanks

Technician was awesome. Friendly and warm. The front desk people were not friendly at all. Borderline rude.

The staff at the Palm Springs facility was patient, professional, knowledgeable, efficient and kind.The lobby TV was so loud the front desk and I had to shout over it. It was doing a loop of look how wonderful we are advertising. Folks, I’m not there voluntarily. I’m not there for an ice cream cone. You already have my money. Stop screaming at me. PLEASE!!!

The receptionists were very friendly and efficient. Was a busy morning, and they all worked together to make sure all patients were taken care of quickly. My mammogram technician was also friendly and gentle. Knowledgeable and quick. I had a pleasurable experience.

I walked in to this center and was greeted by friendly staff at front desk. Signed me in, shared they were a few minutes behind but apologized for it. I thanked them and they engaged with me about how I was doing, and stepping inside the nice cool waiting room. I spoke with patients around me causing laughter from us all. I didnt want to leave to go in for my test...Andrea my MR I technologist could not have been more friendly, kind or compassionate. She was amazing....the entire experience was excellent. Even passed some of my new waiting room buddies as we all left around the same time from our tests.All in all I Loved every minute of it. Thank you RadNet staff.

Great people and prompt service I believe Jen was her name.she was wonderful very sweet and very efficient.!!

The staff was efficient and I had a very short wait time. The mammogram technician was very nice and extremely gentle. Unlike some that pancake your breast until it hurts. All in all it was a positive experience at this facility.

It is a super fast service. I love it.

Very pleasant visit.Very fast and quick service

I went for a mammogram and Sharon was so pleasant and comforting. Made what I thought was going to be a horrible experience not horrible. Thank you

1. Your people are very pleasant and knowledgeable.2. I like that your documents are posted online which makes everything faster and easier once you are at the facility.3. It was easy to get to and find your location.4. Everything appeared very thorough and professional.

Made a last minute appointment. I arrived a couple of minutes late. However, I was taken in right away. Fast and great service. Tech was nice and easy to work with and made the whole situation comfortable. Will you again if I need to.

Informative....prompt and courteous... couldnt say it better...In and out in a professional manner....no long wait...tech was polite and included advising me of exactly what was about to take place....Always my go to for testing

Had a mammogram. The technician was courteous, knowledgeable, and extremely gentle. Made it a very pleasant experience

The gal who did my exam was great! Very thorough and friendly. I was comfortable in her presence.

Staff was remarkably kind and nice I was in and out before you know it

Very professional, and courteous service, the lady was very nice and gentle.Mom

It was the end of the day and everyone wanted to go home so they kind of made me feel like my situation was a waste of their time..

I went to have a ultra sound of my abdomen area. It was a clean facility and the actual nurse who did the ultrasound was very nice and professional. The only problem I have is that when had called to schedule this appointment it took them a month to be able to be seen.. I was and am still bothered by this because I’ve been suffering in pain the entire time.. and now I have to wait an additional 3-5 days for the results. There has got to be a better way to help patients who are in pain everyday ..

Your staff was friendly and competent. My experience was stellar!

I went in to get an X-Ray without an appointment. Although the tech had gone to lunch, the front desk checked me in and told me I could wait or come back in 45 minutes, which I did. I was called in for my X-rays, about 5 minutes after the hour and was out the door within 10 minutes. The X-Ray tech was very nice and professional. The whole experience was painless!

Really enjoy going to this place forMy testing and being able to access all my test results on the patient portal it’s awesome!!!

Front staff was fun and friendly. Wait time was short. Tech was friendly, efficient, and professional!

Very pleasant experience had a nuclear bone density test. On time, Jen did a wonderful job explaining the process. Had to go back for party 2 and was only in lobby 10 minutes and then finished test.

The receptionist, Lourdes was super friendly and helpful and kind. She was quick to answer my questions and made sure I understood the forms I had to fill out and sign. Also the technician who did my mammogram was super nice and patient. Thanks for a nice experience!

Great friendly and professional staff! Quick check-In and on time appointment.

Staff was great, but the waiting room was concerning. It was PACKED and there was zero social distancing. Nobody checked temperatures or vaccination cards. Some folks wore masks properly. Others wore masks on chins and under noses. Additionally, there wasn’t any hand sanitizer available to the public. As a healthcare imaging facility, I expect better Covid safety measures.

This was a very disappointing customer service failure. No food or drink before the procedure so we scheduled first thing in the morning. We arrived at 750 for an 810 appointment and sat watching multiple patients come and go. When we approached the reception they were surprised we havent been called back. After waiting more than an hour we approached again and they said it had something to do with a previous patient taking longer. When we were finally seen by the clinician she said someone actually cancelled the appointment in the system and rescheduled. She was surprised we disappeared from her queue then reappeared later. The scan was finally completed at 955, two hours after arrival. It is totally unacceptable to be made to wait in a crowded waiting room with dozens of sick people coming and going.

As soon as i arrived i Washington cheques in Android callen in promptly. All the staff Washington curtious and respectful.

Making my appointment was easy. When I arrived, the office staff was courteous and checked me in. I saw the person who performed my procedure and was done in less than 30 minutes.

I went to my appointment today and had feelings of anxiety. But after getting there and working with the staff all my worries just disappeared. I give Desert Advance Imaging excellent marks all across the board. To some it all up in two words.... Professional and knowledgeable.

I used their open MRI and everything went smoothly. The man that was performing the MRI was very nice and very helpful.

Sharon was great, made me.feel at ease. The problem I saw was in the waiting room people were very upset that there was no x-ray technician until 11 AM. At least 6 people.Eileen Diller

I have been going to another company for my MRIs, but I have relocated my residents, and my doctor sent me to a closer company. I excepted the change, because sometimes change is good...I followed up with Desert Advance Radiology, they called me early and asked if I could go in earlier. I was ready at that point so I was able to go before my scheduled appointment. Google maps never let me down, you put the address and it takes you right where the building is located I went in for my appointment, I am glad I did.The staff are very polite, neat, clean, the surroundings are neat and very clean, they have a t.v. with video explaining your procedure. You go into the dressing room put your belongings in a locker and you put your own code in instead of using a key.. The technician askes a few questions to make sure I didnt have any metal, and sure enough my mask had copper, so he gave me a fresh clean mask, and put mine aside. They have you put clean ear plugs in to mask the sound of the MRI scan. If you go into a closed MRI scan, all you do is close your eyes before you go into the scanner keep them closed until they bring you out, that is the very best way to get it done. I will be going back to that same company if I ever have another scan ordered.Thank you for making it just that easy.Mrs. Cinderella Sims-Ramos-Sands

This is the first time I have visited this office. Its easy to find with welcoming staff. The technician who assisted me was very polite and made me feel comfortable.

The people inside were all extremely polite and they all were extremely on time, we walked out saying all this. I cant give you just person who stood out, as they all were very nice they put up with my son talking about what a great artist and coder he was, they really listened to him they didnt just brush him off. Id highly recommend this facility, THANK YOU!

Everyone I spoke with was pleasant, my wait time was very short and my procedure was professional, quick and I was on my way. Very nice experience.

The procedure was fine and the imaging technician was super, but there a few procedural steps the staff decided to skip, which is concerning. My procedure required prior written consent. But, before I could complete the forms, they called me for my appointment and did the imaging without first having the consent form signed. I won’t belabor the point. Legal consent is require before you do the imaging. Skipping this is unprofessional and puts the imaging practice at risk.

Everyone was very nice and very professional. This is my second time to Desert Advanced Imaging and I would recommend it to anyone.

The Tech who did my ultrasound, was outstanding. Very knowledgeable & able to think outside the box.She was also personable and made me feel comfortable. I immediately trusted her.It would have been 5 stars but the x-rays I needed weren’t available that day. I live 2 hrs away from Advanced Imagining so I’ll have to make another trip now.Also, I’d scheduled the 3 tests I needed from Ad. Imaging at one facility then got notice that that one facility was going to be closed the week I was scheduled. The inconvenience of this has now added 2 additional trips fir me to get these tests done in time fir my PCP appointment.Again though, my experience with the imaging professional made up for most of the inconveniences. She really was great!

Thank you check in was a breeze. Technician was very friendly and kept me relaxed. I appreciate such great service and caring people.

I looked on the website and it stated that the offices are open on Saturday. I drive to Palm Springs to the office on Tahquitz and the doors are locked at 9:37am.I remember another time I came and the doors were locked and the sign on the door said to call a number to check in. I waited for awhile in my car for a response. Then I called the office to ask them when were they going to text me. They said come in, I informed them that the doors were lock. The lady said, oh come to the door. When I went back the doors opened. The company needs to update the website because I came and the doors were locked. SMH

There is a sign displaying the mask policy however when I saw people inside not wearing masks today nobody from the office said anything. I feel like the person giving the ultrasound was not all that experienced. I’ve had them before but this was the first one that was very painful and hurts hours later.

Friendly staff but were running about 45 minutes behind.Staff was nice to let us know in advance about timing.

Clean office. Staff seems to stay on top of sanitizing. Love that I didnt have a long wait with my appointment. Within 5 -8 minutes of arriving I received paperwork to complete, & got called back to complete what i was there for. Staff explained everything being done step by step & always asked if i was comfortable. Even the receptionist were polite.

I really like the system DAI has to recieve documents and insurance information that we do not have in hand to give them. I also am very grateful for the waiting process and choosing to do everything on my cell phone. All of this has made it so much easier to process information and wait outside without any problems.I would highly recommend this location and their services. It was too easy if you ask me.

Staff was very thorough and efficient. It was a very pleasant visit.

Went in without an appointment, the ladies at the desk were very nice, and the x-ray tech was great! I was in and out within 15 minutes! Thank you all at the Palm springs location, you made my day a little easier!

The office staff was so accommodating. Very caring and took there time explaining the procedure to me. Highly recommend them.

Very quick and professional friendly staff. Very satisfied with service.

Leah was mi technician. Very polite and friendly.I would recommend them.......Thank You....

I have had two recent appointments one in the Palm Desert site the other in Palm Springs both were very run very efficient. I am very impressed with online registration, reminders via text and phone calls.

Intake person was loud and not welcoming; she was not aware I had pre-registered on line and asked I fill out paperwork. I told her it was already in the system. She should have known that. Other personnel in front office area chatting loudly not having to do with business which I found it distracting. HIPPA laws not observed front desk called for someone by last name. I’ve been to this site often and this visit was not good. At least technician was professional and did a good job.

Very Nice people and faster Tk. You so much God Bless all of You

Very quick in servicing. Staff was patient attentive and efficient.

This clinic did all the preparatory work ahead of time by phone so you just walk in, show ID & insurance and they call you in and finish your tests professionally. Great service, nice employees and new technology instruments.

Very professional. Treated very well. I enjoyed visiting with my ultra sound tech. She knows her business. Thank you.

Went in for a chest X-ray, the receptionist was very helpful (although everybody that came through there while I was in the waiting room was rude, presumptuous and felt entitled). I was in and out in 25 minutes, and the technician was very nice.

The service was very prompt and the technician was very knowledgeable and efficie t.

Good personnels, excellent customer service skills. The technician was AWESOME. She took care of business very professionally. I was very satisfied.

This is the most unorganized place in the valley. Ive been dealing with them for months. They keep canceling my appointments the day before my appointment. This is crazy and its because they cant do the simplest task. Ive even giving them all the information they need to complete it. I think someone needs to be fired if they cant handle their job. Also to get a hold of them on the phone is almost impossible. So you have to wait for them to call you.

Great staff! Very professional and courteous. Thank you.

Excellent staff, quick easy and makes the whole process flawless.

Was taken on time and the technician was great explaining the whole process well and making sure I was comfortable.

Had to wait 1/2 HR but everyone was pleasant and helpful that it wasnt a big problem.

The receptionist was great she was very friendly and patient. She was fantastic. The technician was great as well very friendly. Thank you for making me feel welcomed.

I arrived and was taken care of promptly my experience with your staff was first class👍👍👍

Awesome place, awesome employees! They all made me feel very welcome and very taken care of!

Very nice staff but appointment was about 40 minutes behind.

Denise and the Ultrasound technician (Im sorry I forgot her name) were very caring and took their time examining me.

It was good. Speedy service. Customer service was excellent and I’m glad that I went to this place.

Everyone was very kind and professional and processed me quickly thru my visit. Thank you

Front desk asome fastMammograms was fast and very cautioned.On ultra sound very professional and respectfulI recommend to my family and friends if they need to go and have any of similar exams for good:)

Had a MRI and they were very patient with me. They made me feel comfortable.

Professional staff, easy check-in and scheduling was on time. The location in Palm Springs was very convenient and so was the parking.

Accurate and Fast Annual MammogramAssociates at this facility are professionals. At the front desk, they treat you with respect and value your time. Its a smooth process with minimal wait time from check in to being called. Being able to breathe while scanning AND the professionalism of the technician made it a sigh of relief! Last year too, they REMIND YOU when its time! :))

There were a lot of people in the waiting room when I arrived But still only was in there for 30 minutes including my xrays.Very organized and professional I recomend highly!

They were efficient and good although they were running behind a half hour.

Excellent service, the technician was outstanding in compassion and making me feel at ease. She was excellent!

Very professional, helpful staff and the wait was not too long at all.

Everyone was very polite and courteous I got an in and out of there as fast as it could be done. Overall a very pleasant experience.

Desert Advanced Imaging, Palm Springs provides fast, efficient and very courteous service. I went there for my routine mammogram today and the staff was very professional, personable and very friendly. I arrived a little early and they took me right in. The facility was clean and well kept. It was about 40 miles from my home but well worth the drive.

It’s well staffed very Curtious.

Very fast and efficient! Staff is very friendly and helpful

I had an appt at 12:30 with instructions to arrive 20 mins early. I was not seen until almost 1:30. I waited almost 1 1/2 hours to be seen. Additionally, I was told my husband could not come in when numerous other couples arrived and the non patient was not asked to leave. My husband waited the entire time in the car, in close to 100 degree temps. I will give the mammogram tech an A+. The overall experience was not.

Everyone was great! Quick in and out. Lots of chairs in the waiting room.

Very fast, and courteous staff, made the experience seem easy.

Front desk staff were courteous and efficient. I was taken back for an MRI exactly at the time of my appointment, even though the waiting room held a number of other folks.The technician was excellent: very pleasant and responsive to my questions. As someone whos claustrophobic, she did a great job of preparing for and walking me through the process. If you have to have an xray or MRI, this is the place to go.

They were running late and very busy and I started getting impatient. but, the people were so nice and the MRI went fast and comfortable, thank you. you guys are the best

The admin. Was very curtious fast and plesent the x-ray techs was kind and fast I give them 5 stars remarkable.

Long wait times, waited for 45 mins in the lobby. I got there 5 mins before my appt since I had already filled out the paperwork online. The ultrasound tech was very nice though and very thorough so it was worth the wait.

The staff was friendly, the building is very nice and clean & the ultrasound tech & assistant were pleasant & very professional. It was a pleasant appointment. I would definitely have no issues with being a patient again.

The ladies who did my sonogram or very nice and professional and I give them 10 Stars not 5

Fast,efficient, professional all done with a warm welcome and a smile 😊 most of all respect!

I had a wonderful Nurse. She took the time to educate me on the procedure and answered all my questions.

Everything went well. The facility was well run. Kaitlin was very professional and competent. As well as being polite and friendly. The total experience was great.

I keep getting robo calls to schedule an appointment it is daily now I have set on hold to tell them to stop utterly ridiculous I dont live in the area any more