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Desert Advanced Imaging El Cielo
275 El Cielo Rd #D418, Palm Springs, CA 92262, United States
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Desert Advanced Imaging El Cielo

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De
Review №1

They were fast and efficient and all my images were done quickly. Best experience I’ve ever had.

am
Review №2

I was in and out within 10 min and they were very pleasant to be around. Can’t ask for more than that.

Da
Review №3

Awesome staff and service!I’ve had 5 different x-ray sessions done in the last couple years and the staff/techs here is always professional, friendly, and patient. Kevin and Shelby are awesome!I moved and still make the drive to come here instead. Nothing is better than a predictable, positive experience when you’re having health problems. 🙂

Di
Review №4

Everyone was very courteous,efficient, and kind. They got me in and out in a timely manner . Thank you for being there for me.

Ji
Review №5

Everybody was so friendly and sweet got you in and out I particularly liked Dr Baker very cool guy !!

Le
Review №6

Rory was great! He is professional and make your visit a comfortable experience.

Ma
Review №7

My hats off all my hats, and a thousand kudos to the poor staff I think there was only two of them a technician and the receptionist who handle an immense amount of walk-in patients. I dont know how they did it but my I think theyre amazing!

Ji
Review №8

Much better than Friday April 30. Then I was told there would be an hour and half wait and they sent me outside to wait. After a half hour, hot enough I was beginning to melt, I went back inside and got my ID cards and left.Today it was different. Only 3 people in the limited waiting area, and within a half hour I was called for my xrays. The young lady was very nice and I was out of there in 10 or 15 minutes. Much more pleasant experience.

Pa
Review №9

The staff was polite, competent, helpful & patient! I give them a 10!

Re
Review №10

Got my mammogram right away. My tech was fabulous. She was very gentle 😍❤

Ra
Review №11

The staff were pleasant and helpful. I had the strong sense that they knew their jobs well. I was pleased with my visit, though my wait time was longer than I expected.

ma
Review №12

I came in on Tuesday for blood work and xrays. When the blood work was done, I went to get the xrays and they were out to lunch so I had to come back on Thurdsay. Thus, 4 stars, not 5.

De
Review №13

The person at the front desk Was so helpful and nice. He got my paperwork taking care of and my X-rays done

Pa
Review №14

From the time I entered the door and during treatment until I left I was treated with respect and professionalism. Treatment for chest pain was thorough and efficient. Facility is very modern and well equipped. My experience could not have been better.

Ri
Review №15

My visit with Dr. Michael Lovey today Was excellent. He adressed all my issues with dignity and care.

Am
Review №16

If you ever need X-rays this is the place to go! X-ray tech was so nice..

Fr
Review №17

Excellent care and done quickly. Your receptionist has been very helpful in getting the doctors orders thru the fax line and getting me in.

Je
Review №18

Quick, safe, orderly, courteous service. What more could I ask for.

An
Review №19

Absolute Trash..Came in for a V.A evaluation appointment and Kevin was working the front desk and also doing the x-rays. He said he didnt understand how to do the paperwork for the V.A and I asked him for documentation for my records because he couldnt see me. He said BYE I dont do that. He went on about he was the only person there when I asked for a supervisor and gave me their card. Then he puts a sign up to try to dismiss me..He took a lady to the back and started to go over another patient insurance information while I was at the window. He didnt know how to process his insurance either. The whole time he was sitting there like this... whats going on with his mask? People were exhausted waiting there. This is a complete disgrace.

Gr
Review №20

The greatest service I’ve ever experienced in a medical office. From reception to technician. Cannot recommend it highly enough. Thank you.

Ev
Review №21

Well I got there about 15 of eight my appointment was at 8:15 and I stood in line probably about 56789 minutes and dumb and then they came out and asked us to go to the left which was the door further and they took the 81s and then we sat there probably a good half an hour before they let us in the room to get vaccinated and I was number three in line and a I said there may be at the most 10 minutes it was an all right situation everybody was pleasant but all they did was walk around walk around walk around and I don’t know if there was somebody in the other room because there was only one 9 o’clock when we went in the door I mean 8 o’clock skews me and I just think that’s it I think their time could be used a lot better if they had more rooms like they had four rooms that went in it I guess it I think we were the first ones there of the 8 ones and then the 815‘s and then the 830s I think they should’ve had at least for four rooms where people could sit there and get their vaccinations they could’ve opened the rooms had four rooms were people sat there and got their vaccination and when the 8 o’clock‘s were done waiting and the 815‘s they could’ve brought in the ninth at 9:15‘s so it would’ve been a smooth transition I think their transition just wasn’t handled well enough with the people that they had but other than that the people were very nice shot was very good my arm hurts I don’t feel sick thank God so I appreciate the shot I appreciate the people that work there I just think that you your time management needs to be spent differently where everybody could get in it And get out I spent more time waiting and then we did getting the vaccination so I don’t know what they could’ve done different I think just they need to learn time management a lot better and an extra couple of rooms where people can sit there and have their vaccinations and then they can leave in 10 minutes and then the other you could be having like I was 815 they could’ve had an an 830 and nine an unknown 845 and then a nine so they had three batches at a time and they all left a few minutes after they sat there for 10 minutes and then they just do you no one could’ve left in the other one kid left and they just brought in the other ones and it will just run smoother other than that it was great

Dw
Review №22

Professional staff and they explain everything that they will be doing to put you at ease.

Jo
Review №23

I thought my X-ray technician was very good but the receptionist was very bored being there. She had a 0 personality

An
Review №24

Was very satisfied great staff and thank you for your services, x-ray staff was very pleasant I give him 100%

bo
Review №25

Desert advanced imaging was an enjoyable visit! My wait time was a breeze! They were very helpful to all my needs and I felt like a patient and not just a number! Thanks so much and I highly recommend your office and procedures!!!

Ro
Review №26

First time here and I had a great experience. X ray tech was so nice and helpful. I was in and out in no time.

Vi
Review №27

Dr Afable and everyone at her office are so easy to talk to.

tr
Review №28

Kevin was great— down to earth and efficient. Best walk-in medical services I’ve experienced yet!

Sh
Review №29

Thank goodness for the location at 275 El Cielo! The location on Tahquitz & Farrell never seems to have an xray tech AND have very long wait times when they do have a tech. I decided to try the El Cielo location and they were very friendly and fast... thank you to the El Cielo location :)

De
Review №30

The X-ray tech was very nice and I was in and out very quickly. 👍👍

Do
Review №31

Staff was great but wait time was 1.5hr only place open for xray in area why? You had 5 people working yet you say you have no staff they all are calling off or a machine is not working

Ge
Review №32

I had a bad experience this am at RadNet in Palm Desert.So I left went home and took a nap. I decided to go to Desert Oasis in Palm Springs where I was treated like a human being. The office staff and the technicians were pleasant and professional. You made my day which didnt start out well.Thank You.

GR
Review №33

Timely informative visit. Very satisfied with staff and doctor

Aw
Review №34

Cleanliness was excellent. Staff was polite and beyond helpful. Definitely a pleasant experience considering. Doctor explained in detail. Nurse was attentive. Front desk sweet and polite. X-ray tech was careful and concerned.

Mi
Review №35

Very pleasant staff. Prompt service. No complaints.

Ri
Review №36

Was a rather long wait, but I heard they had a problem with the x-ray machine at one of their other locations so people were coming to the Palms Springs one. Staff is very friendly. Would recommend!

Je
Review №37

Very nice nurses and PA love them

An
Review №38

They were open, like the website states The gentleman was polite. Thank you for being open on a Saturday.

An
Review №39

This place was rather small. The entrance for the X-ray tech isnt very noticable. But upon entering, the amount of people and the lack of chairs made me uncomfortable.

Wa
Review №40

Courteous staffs and very helpful. Very professional in dealing with patients.

Br
Review №41

The technician was very friendly and quick getting what was needed in a timely manner.

Le
Review №42

Receptionist was very professional, acknowledged everyone as they arrived, the technician was professional as well. Made me feel at ease.

Je
Review №43

1st time there.Rory got me checked in quickly, and did my x-rays just as fast. He was fantastic & very friendly. A nice experience.

Da
Review №44

The technician was very helpful and knowledgeable and the whole thing went very quickly.

Me
Review №45

Honestly this experience has been nothing but a headache! I have asked to speak to a manager several times but never heard from one. My appointment times keep changing. My original appointments were made and confirmed for last month...then the day of my appointments someone called and said appointments were canceled due to something wrong with referral so had to wait an additional 2 weeks. I have gotten multiple text messages confirming my ultrasound for 9 am on 1-20.On my way home from today’s appointment I got another call from you guys telling me my appointment is at 12:30.. even though the text I get daily says my appointment is at 9 on 1/20I’ve spent WAY to much time trying to deal with the nonsense. At this point I’m SO frustrated I don’t even care to try and figure out what time I should come ... I’m over it go ahead and cancel whenever the appointment is

ve
Review №46

Everyone was very nice. Lines were long the first time so I recommend getting there just before they open.

Ba
Review №47

Much too long a wait over an hour & 1/2 !!!!! The technician was good thats why the 2nd star

Ja
Review №48

Very professional wait a pit long but they are the provider for a very bussy organization. Very happy with there service

Ja
Review №49

Office is too small for the amount of appoints scheduled at one time. The office was not practicing distancing of any type and when the Office Manager was told to have the non-patients removed, the response was she couldnt do anything about it. Yet the office across the way D420 had a sign stating non-patients should stay outside. There as a patient continually sneezing and nothing was done (such as asking her to wait outside for the safety of others). The X-ray Tech was very competent and polite.

da
Review №50

The team at DOHC Desert Advanced Imaging are real pros. No matter what time I happen to show up there, they manage to handle my request and have me on my way in no time. All with a smile!

Ho
Review №51

Excellent care and very comfortable location.

vi
Review №52

Very nice and easy. Very friend and proffessional

Jo
Review №53

Staff was friendly and helpful. Thanks for the everything Doc Baker.

To
Review №54

Very helpful and easy to complete the procedures my doctor ordered. Thanks for making this experience pleasant.

Ch
Review №55

A bit of a wait, but well handled and high degree of professionalism.

Co
Review №56

The gentleman was very courteous and x-ray was quick.

Jo
Review №57

My experience was great. They were very efficient, quick, and polite. And pushed my wheelchair in and then back.Great people.

Ji
Review №58

The entire staff was courteous, respectful, and attentive every second I was there. I felt I was in a high class hospital. A special shout out for Adam, Rick, and the cool Dr. Chou. I thank you all from my heart.

Ge
Review №59

Chris the x-ray tech was congenial and professional and put me at ease when I was having some breathing issues. I also need to add that he is “drop-dead gorgeous”!

Mo
Review №60

Besides a fairly short wait, I found the employees competent so that I felt the service was 1st rate.

Ja
Review №61

The young lady who took my information was very helpful and knowledgable. I had called several times earlier with questions and she handled them with attentiveness and efficiency. The XRay technician was very polite and did his job quickly. I had about a half hour wait at 3 in the afternoon as a walk in and was pleased.

Do
Review №62

Courteous and efficient. What more can you ask?

al
Review №63

Everyone is so nice and efficient got in and out in less than 20 minutes.

Ra
Review №64

I’m new to Desert Oasis HC but so far I’m very happy. My new DOHC Cardiologist is excellent.

Ja
Review №65

Really helpful and nice! I had a great experience there. Thank you

Mi
Review №66

The employees were really nice. The wait was short. I wouldnt even mind if I broke my toe again, just to get an x-ray here.

Ma
Review №67

They did a great job.

Mi
Review №68

Efficient and convenient; staff is friendly and professional. Waiting room was a bit tight this morning so be prepared to social distance yourself on the sidewalk outside.

Ni
Review №69

I went to get Xrays done with no appmt on a Sat. I was in and out within 30 mints.

De
Review №70

They were very professional, I was in and out in no time.

Ro
Review №71

This was the most efficiently care center Ive ever been to and everyone was so courteous and very nice also. What a pleasant experience all the way around and I wasnt feeling well at all!!!! Thanks to yall for for your services rendered😌.....Robert St.Bernard

Da
Review №72

Receptionist was very pleasant and the technician was quick and the wait wasn’t to bad considering I was a walk in

Te
Review №73

Office personnel was friendly, efficient. Dr. Barker gave me all my options with the pros and cons so I was able to make an educated choice. I would recommend them to anyone needing orthopaedic treatment.

Ra
Review №74

Friendly and efficient staff.

M
Review №75

Waiting area was very unclean, full of dust, and dry leaves all over the floor as the entrance door cannot be closed properly. One person handling paperwork and taking x-rays. Very disorganized. I will not recommend this location as place is very poorly maintained and did not feel area was sanitize, and especially during a pandemic.

Vl
Review №76

Was a good visit professional polite went again today great service

Bo
Review №77

The best and most compassionate medical facilities in the desert area. True professionals.

Su
Review №78

Kenny was very personable and the staff was very helpful and quick.

Jo
Review №79

Went very fast. X-ray assist was very good.

Sh
Review №80

The young lady that was working was alone in radiology. She was very sweet. I had to have my right shoulder x-rayed and I was in a lot of pain. She was able to get the pictures without putting me in more pain. I will go back there anytime!!!

Mi
Review №81

It was a very pleasant experience from start to finish Thank You for your time.

Bo
Review №82

Staff was considerate, friendly and helpful which made up lengthy wait.

Te
Review №83

I was the first to get xrays done today. As usually, the workers and xray techs were great. Thanks for always being kind when you are setting people up for their xrays.

Je
Review №84

Everyone who works here is wonderful, kind, and helpful. No one likes waiting in waiting rooms and having medical procedures done but they make it a very pleasant experience.

Su
Review №85

Such caring and professional help. I was so stressed about going to immediate care, but Adam just knows how to allay a patients anxieties. So grateful.And Dr. Chu was just the best. I left tonight feeling like I was going to be ok.Thanks everyone at DOHC Immediate Care.And Happy New Year!

Ph
Review №86

Only took 30 minutes for my x-raysAlways pleasent. Like going there

MA
Review №87

Xray tech was very professional and educational

Ma
Review №88

Very professional, kind, polite and good screening for Covid. Would recommend hand sanitizer in the waiting room.

Da
Review №89

Had a cast on my left leg. They were more than kind to me. Kevin in the front office and the girl who took the XRay were super.

Lu
Review №90

I had chest X-Ray done there. The waiting time was not am issue. Staff friendliness was the best. In and out in excellent time.

ga
Review №91

The office was spotless, the staff was friendly and knowledgeable. The doctor was thorough, kind and knowledgeable

t3
Review №92

Professional, courteous, expedient & knowledgeable staff in a safe & covid-aware environment!

Jo
Review №93

They preformed the imaging quickly and professionally. Pleasent to deal with.

Ri
Review №94

Went in as a walk in on Friday afternoon and was in and out within 20 minutes, very professional staff.

Wi
Review №95

Very professional, friendly, efficient.

HO
Review №96

I’ve had several X-rays in the past at your facility, and today was no different. Your Staff is very nice and professional. Being a former Ritz Carlton Ambassador, I know genuine, sincere service when I receive it. And I love that! Thank you so much!

Te
Review №97

It would have been a five, but it was an hour wait

Di
Review №98

It was nice that the technician did not did not help me get out of my wheelchair to get on the table. I am a paraplegic person so that was very nice that they could take an x-ray of my leg. Also what is nice that the technician rolled me. And the concierge’s came and got me and took me to the doctors office.

Ve
Review №99

Everyone was so kind and caring from beginning to end. Thank you so much for taking care of my husband.

De
Review №100

Great Experience/ Excellent Service

Information
1 Photos
100 Comments
4.8 Rating
  • Address:275 El Cielo Rd #D418, Palm Springs, CA 92262, United States
  • Site:https://radnet.com/coachella-valley/locations/desert-advanced-imaging-palm-springs-el-cielo
  • Phone:+1 760-318-1934
Categories
  • Medical diagnostic imaging center
  • Mammography service
  • MRI center
  • Radiologist
  • X-ray lab
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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