I utilized McLean Company for a recent two month rental in Palm Springs. The homes available in their portfolio appear to be of quality than many listed privately. The home we rented was exceptional. While exceptional, we did encounter a few minor issues during our stay. And for each issue, our McLean customer rep was responsive, understanding and most important, impactful in getting the issue resolved promptly. Everyone I encountered at the Palm Springs office was personable and always willing to help and meet expectations. I recommend this team and will use them again when renting in the area.

We stayed at Polo Villas (1). The place was fantastic and even better than the pictures !!The team was very professional, send us all the details before the trip and was very responsive via text during our stay there.Highly recommend the place and booking through McClean.

We stayed in Casa Lavender in Palm Desert. This was by far one of our best stays. The house is a hidden little gem with a private and beautiful courtyard into the front door of the house. Inside is a beautifully manicured house with a spacious kitchen with all you would need for a long stay if needed. All pots, dishes, dish wear and utensils included.The back outside patio was a dream with a truly private nice pool and jacuzzi and plenty of seating. We can’t wait to come back.

Paula and team were amazing to work with. The whole process from beginning to end was extremely organized and easy. They were always accessible and responded to any questions within minutes of us reaching out to them. The two houses we stayed in were amazing. The houses were large and had great rooms where we could gather daily without feeling cramped. Everything was extremely clean and high-quality. We had a great time during the five days we stayed there. We will definitely return.

Every employee was so helpful and easy to work with. They were all so accommodating to every one of our requests. They made us feel like they actually cared.There were also so many little thoughtful details and amenities they added to the rental to make our stay more enjoyable and convenient. Checking in and checking out was also no hassle at all. Overall, I found my experience with them to be wonderful and by far superior to my past experiences with Airbnb.

This home has the potential to be a charming Palm Springs getaway, It is spacious and could be great for a couple to get away. Its private and nearby to all the shopping districts. However the home is very out of date and not in the retro Palm Spring way. From the moment we arrived the home smelled old and not very clean. The master bed had hair in it and obviously had not been changed between visits. The counters were full of dust, dishes were filthy and the showers had someone elses hair in them as well as used, open shower products. The carpet was old and dingy. The pool was supposed to be heated per the agreement however it was freezing cold. The cabinets were bare not like rentals that make you feel at home. A cleaning crew had to be sent over in the middle of our visit to clean the interior of the home. There was no owners/rental manual to explain features of the home. The exterior was loaded with dirt and not the type that comes from wind blowing overnight but rather from lack of cleaning. Oh and when a thorough cleaning was done someones bra was in the couch. We were offered another night at a discounted rate but this property was so disappointing that there was no way we would consider it. Not sure if the problem lies with the owner or the management company but we expected better. This was an embarrassment and dampened our anniversary weekend getaway.

One of the absolute best vacation homes we have stayed in. Every single detail was thought of in advance, from comfortable beds, soft linens, beach towels and all the cookware needed to cook a delicious meal! Thank you McLean Company, for your thoughtfulness, quick replies and communication! We will definitely book with you again!

Fabulous house for groups, families to enjoy time together. Terrific layout, furnishings, appointments and well-stocked for anything in-house one might want. Incomparable pool, with spa and indoor sauna, offer ample opportunities for health and relaxing. Lights (pool, patio, spa) outside (and inside) are extra treats. Manager very responsive to our requests during stay. Older, uninspiring neighborhood is offset by privacy, quiet and self-contained nature of property, as well as proximity to all of P.S.......close enough but not in middle of downtown bustle. Would stay again in a heartbeat!

Great experience using the McLean Company for our stay! Upon booking, the staff was very helpful with all questions and prompt with replies. The properties are spacious, spotless and conveniently located. Truly enjoyed our stay and cant wait to use this team again.

We had a fantastic stay with McLean. The place was immaculate, the home, the insides of drawers and appliances, everything. The kitchen was fully stocked with everything you would need to cook. Check out and check out was particularly convenient as well. Would 1000% rent from them again.

My family really enjoyed our stay in this location. It was well stocked. The house is clean and exactly how it was described in the listing. The staffs are very responsive with everything that we needed prior and during our stay. We will definitely come back to this location again or book different property with this same company.

Booked a place on vrbo with McLean and had a wonderful stay. The house was really nice and had everything we needed. They are also very responsive and were nice enough to mail back some items that I forgot. Would definitely book with them again.

The house and property were amazing and everything was as expected. Everything was clean, everything worked and everything was stocked to support our group with plenty of kitchen utencils, bedding, paper goods, towels (indoor and out), etc. I want to emphasize clean too. Floors, furniture, bathrooms, exterior and pool. The icing on the cake was the amazing service that we had with the owner/property management team. We had a few questions along the way (user error and not reading the paperwork). There’s quick access via text and the responses were immediate, polite and with action.We had one other group with us that stayed in a different house with a totally opposite experience (note different management company and owner too). Please pay attention to reviews, this house can absolutely be trusted for an amazing stay! I’d be happy to answer any and all questions moving forward too.Thanks again for making our stay wonderful.Shaun

This is an overdue review for my stay at Twenty One Palms, a Palm Springs property managed by McLean Company, back in May 2021. Had an exceptional experience that I would highly recommend to others, and had to share some of my highlights:1) Beautiful property - Well decorated with stocked amenities and plenty of activities. Stayed there for 5 days, 4 nights with a total of 6 guests and we all felt very comfortable and well taken care of. Theres plenty of things to do such as: heated pool (and floaties!), hot tub, bocce ball, pool table, connect four, and more! Perfect for families and any occasion, really.2) Conveniently located - Quick drive (or walk) to the airport, grocery stories, and downtown Palm Springs. Safe and quiet neighborhood. What more can you really ask for?3) Seamless check-in - Well managed property with clear instructions on how to check-in, turn on the hot tub, or who to reach out to if we needed help (which we didnt need to at all) so we were able to enjoy our stay without any disruptions.5 stars out of 5, what are you waiting for? Go book a trip with your girlfriends or fam! :)

We stayed at the Alluring Alexander property in Palm Springs during Jan/Feb 2021. My husband and I shared the home with my sister and brother-in-law. We loved the home, the neighborhood, and the amazing mountain views through the huge windows in this mid-century home.We were impressed by the responsiveness of the McLean Company. When we reported that the intranet signal was weak, a new router and signal boosters were installed. The power to the spa (hot tub) went out, and the pool maintenance crew came over within an hour to fix the problem. Pool Maintenance and Gardeners did a great job of keeping the outdoor area looking great. The house was stocked with an abundance of cookware and dishes, towels, and blankets.We loved the area, and have booked a property for next year with this company.

Beautiful home and extremely comfortable. Stunning view of pool and garden/mountain from main bedroom. Stocked kitchen. Didnt want to leave. Pool was sparkling and perfect temperature. Great for laps and soaking! Ray and Amber were lovely to deal with at McLean. Maintenance man was thorough and pleasant. Would highly recommend!

The stay at Mesa Estate was PERFECT! the house is amazing and the amenities (the pool is stellar) are top notch. The views from the roof top patio are breathtaking Highly recommend staying with McLean. They are very attentive and professional but also love the fact that McLean supports local non profits!! Support business that support your community

Pros:Great house. Very modern if your into that type of charm.The pool area is what we went for and it did not disappoint. Details to help with your stay are laid out very neatly and organized (paper towels, trash bags, in-house music, towels for the pool.) All rooms and outside areas, including pool were very clean.Cons:When you sign the rental agreement, you feel more like you are signing into a prison than a vacation rental. LOTS of rules and they can be intimidating.Codes to get in (gate, house, garage) are a bit confusing. What was the code for that again?One pillow per person (unlike a hotel in which you get two) and the pillow is as hard as a rock. Bring your own.Overall: I was paroled with no problems when I left. I would recommend the house. My cell was the master and it was very nice. All the rest of the rooms looked nice too. There were 8 of us and everyone liked the property. I would recommend. We were 4 couples, but I could see two families staying there also.

House was very clean and accommodating. Lots of stuff to do there . Was cool that they had 10 bikes in the garage to get around the neighborhood . Would definitely stay there again .

This was our second rental with McLean. The property was beautiful and any question we had was easily answered by call the office. Everyone was very helpful

We were impressed with the service and kindness dealing with the McLean company. The customer service staff that I dealt with were a pleasant surprise of delightful attitude and precise skill. I’m used to dealing with a majority of companies that could care less, but this company is a diamond in the rough. I will in future seek out their name when looking at VRBOs.

Im renting a property long-term for a defined period of time and to begin with, the property Im at is neglected by its owner causing me to request maintenance more than I ever did in past rentals.I can not come to a sincere appreciation for what McLean Company does. They are inattentive, not responsive, rude and the worse to manage a property in my opinion. They procure unprofessional vendors to handle maintenance requests and in addition take an extended period of time to process requests. The only two good managers working in this company at this location is Justin and Paolo. Other than that, forget about renting through them. Dont seek in renting a property from them unless youre willing to foresee an unhappy experience.

Spectacular house with mid-century furnishings, breathtaking views, and gorgeous pool with spa. Very well equipped high-end kitchen, outdoor grill, and two gas fire pits. You’ll never want to leave.

From the first day of contact until the moment we left, the company was very professional and helpful! They answered all questions and gave some helpful pointers. We stayed at house #6 at the Polo Villas. Walking in the house to an amazing view, super clean and very organized house started the weekend off right. I was there from Wednesday to Monday. The pool man came on Thursday to make the pool sparkle for the weekend. It got dirty from the wind but they have a net there for you so no big deal. Gardners came Friday and blew the patio off. Plenary of outside furniture, and large 6 burner bbq, umbrellas for the pool, at times you just loose yourself in the beauty! Inside the house it was well stocked, glasses and plastic cups for outside. All the cooking utensils you need, 2 refrigerators for all the food, blender, crockpot, large 6 burner stove, separate ice maker, drink cart. 4 master bedrooms with private bathrooms, some rooms smaller than the others but you just sleep in there so who cares. One kids room with bunk beds and a Jack and Jill restroom for the whole house. Large 8 seat dining room table. I will definitely be coming back. We were going to go to Vegas but felt this was dinner than that. Closer to home, our own pool and drinks were cheaper! I’d give this place and company 10/10 rating!

Wonderful kitchen with all the tools. Such a beautiful inside, WOW.Would recommend this property and company to anyone.Thank you for the memories...

In response to reply from owner: The response from McLean is BS. I recently forwarded my emails to Kelly to show her she never responded. Its an absolute lie for them to write they sent me what I needed in October. I even emailed them after their response here and STILL they simply ignored me. Their response on here is an disingenuous attempt to appear as decent people. But they are not decent. They only care about their profit. Theyre a greedy C level property management company with no ethical standards.They never sent this > Please send the letter stating the paper work Laue submitted as if you were his property managers and also an additionally insured party for the homes very shady insurance policy.Still not sure why Kathy would have been scheming with Laue as how to evict me, when I was only in the house a couple weeks. He blatantly lied to Kathy saying I was making up the roof noises. I was not. The paper work also shows your company name in regard to an inspection that allegedly happened on Dec 23rd 2016 which was false as well. My emails and voice mails to Kelly were never responded to. I repeat I never received any letter from Kelly or Kathy.Mclean = highly dishonest and unethical company. Kathy the long term rental agent was in cahoots with a landlord committing fraud on many levels.She advised the landlord to buy an enhanced home owners insurance policy to cover lost rent up to 120,000. The landlord signed the contract and listed Mclean as an additionally insured party on the insurance policy, along with a fake inspection which never occurred. The landlord was scheming with Kathy on how to evict a tennant 15 days into a year lease. A lease which was paid in advance for several months along with security deposit. The reason the landlord was trying to come up with a plan to evict tenant was because landlord had fraudulently not disclosed a severe defect in the home which landlord couldnt afford to fix.When tenant wanted refund to move out landlord didnt have the money because he used 19,000 tenant had paid on a new condo he could not afford.So rather than be honest and admit he lied and did not disclose a problem he himself couldnt stand even being in the house, landlord instead went on a pathological lying campaign to say tenant was making it up.MCLeans name shows on the signed property management contract. Mclean also shows on the landlords home insurance policy.The landlord committed insurance fraud to get as much money as possible.Kelly McLean the owner told me they never ended up really being the property managers. She promised me a written statement to confirm what she told me. However, she didnt and would not write the statement she promised despite me asking several times.I have no idea if Mclean was the property managers or not. I believed Kelly when she told me they were not.The fact she would not put it in writing nor call me back showed her true colors. Kelly McLean did not care about the truth and doing anything to support her statement saying they were not the property managers .What is one to think but they were complicit in aiding and abetting a fraud with insurance fraud and the willful damage to a tenant who just wanted the problem fixed or full refund to move out. That makes Kelly, Kathy and MCLEAN slime that care about nothing other than profit. Screw the human being tenant severely damaged by their willful complicity. Based on 99 % of reviews on here so many others reveal the ugly true colors of this sham.Sent from the all new AOL app for Android

Enjoyed a blissful weekend retreat at the Polo Villas. Upon arrival, we were met with soothing jazz music resonating through the spotless home - there were even Fiji waters awaiting us in the fridge! The kitchen is large with state of the art appliances, great for cooking and entertaining. We enjoyed the large common spaces and great sound system throughout the home. The backyard was a wonderful place to relax, with plenty of lounge seating and a gorgeous pool. Each bedroom was its own little retreat, with large comfy beds, clean bath spaces, and a TV. The company does a wonderful job maintaining the homes, are easy to contact, and great to work with. We will definitely use them for our next desert outing.

I rented a property from McLean for about 18 months. Everything went fine until I moved out. The agent was supposed to do a move out walk through but never showed up or answered my calls or emails. I was charged $700 for bogus repairs and painting. I rented 4 apts in PS the last 7 years and never was charged for damage and cleaning. BEWARE. Protect yourself and don’t pay your last months rent.

We recently moved from the Desert Princess in Cathedral City. Wewere on a month by month lease and because of the severe shortageof spacious rentals, we knew that it would move fast. We paid theApril, 2021 rent in full with the understanding that we would becompensated for the days in April that were after our move. Indeed,McLean advertised the rental date as starting April 16th. We askedfor a walk through and were promised one. However, the managingagent for the apartment did not show up nor did she respond to anycalls and texts. Of course now we know why. We left the apartmentin far better condition than when we moved in. McLean charged us$450 to clean windows that we thoroughly cleaned before we left.They also charged us an additional $250 for holes in the walls anda touch-up paint job. Were experienced painters and we spackledevery hole, tiny or not and painted it with the exact paint that had been used prior to our occupancy. Yes, it didnt match - these were only verysmall patches. Obviously the paint on the walls had lightenedconsiderably in 1 and a half years. The motto of our experienceand a suggestion to other is NEVER PAY THE LAST MONTHSRENT - especially when dealing with a sleazy management companylike McLean. They WILL be reported to the proper agencies in thecity and the state.WE WISH THERE WERE AN OPTION FOR 0 STARS!!!

We enjoyed our stay at Claddagh House the month of February and look forward to doing it again in the future. The pool and spa were terrific as well as the outdoor living space. The kitchen, with its Viking appliances, was terrific as well. The layout of the house was great and allowed us to have guests with ease. Overall, we had a fun time.

We are frequent short term home rental users. We have rented dozens over the last couple years. We have seen to good, and the not so good. We believe this is the best one we have stayed at. Extremely clean, everything works, attentive management if needed, they dont bug you if they are not needed. The pool and landscaping people arrived the day they were supposed to arrive, which is refreshing. We stayed in the Modern Mediterranean home and it was great. It is in the airport flight path, but it never really bothered us. We will use McLean again.

We had a fantastic stay in Palm Springs. The house was absolutley adorable. Even on a busier street, the back yard was a wonderful oasis.We even named the darling birds to visited us daily. Every detail thought of!

Booked property of theirs through VRBO for Coachella 2022 months after paying for rental manager contacts us to let us know rate has increased and we must either pay the difference or get a refund. In what world is this professional or acceptable? If listed rates were not updated properly for months prior that is not renters fault. Our group chose refund, but ultimately had to pay more for properties because prices increase as time goes on due to decreased availability on big weekends. Unprofessional and bad business practices stay away.

We had a wonderful vacation at Oasis Del Sol! McLean Company was very helpful when we had questions, and the staff was very friendly. When we arrived, the home was very clean and comfortable. We have rented various homes through McLean, and we have always been very satisfied! Thank you!

Polo House Villa 2 was an Amazing Property! We knew we were booking a nice place, but when we walked through the door, the pictures didnt do it justice. It was clean, the immediate needs were stocked and everything worked even better than expected. The kitchen has everything you could need, so dont feel limited on what you can cook. The Sonos system was great. Other entertainment was available for when the 99 degree weather was too much. We were able to take a little relief on the giant sofa and watch the Masters on the giant TV!!! Ladder golf and cornhole were available outside and card and board games were available inside for when the kids got too hot! The pool was immaculate. It was a bit windy and when leaves blew into the pool, they came and cleaned it immediately. I cannot imagine having a better experience. Hoping to book it again next year!

Recently rented a property of theirs in Palm Springs and the process couldn’t have been smoother. Their diligence and attention to detail is beyond any I’ve experienced with a rental company and as a frequent traveler, this rental was one of the most immaculate I’ve ever stayed. In the weeks leading up to the visit, I had regular check ins from a representative to address any questions and ensure everything was up to expectation (thanks Amber!).Along with planning future trips with them in mind, my partner and I are strongly considering one of their properties for our future wedding!

This house is exactly what we were looking for! We booked a trip to celebrate my husband’s birthday with a few friends. The house was super clean, the pool was amazing and couldn’t ask for a better staff!!! We will be back!

We stayed in the Polo House Villas in La Quinta, CA. The house was bigger than the photos and very clean. The McClean team sent texts and always followed up. I would book at another one of their properties in the future.

Such a great place to stay! The layout couldnt be better and the house was in perfect condition. Great location with easy access to shopping and dining. Highly recommend it!

We stayed at the polo villas for a couple of nights to get out of the city and it was an amazing experience!Paula, the reservations manager, was incredibly accommodating and responsive. Every process to secure a home, was fast and simple.Once we arrived, the house was noticeably clean and organized, and has every standard home item + more! Its comfortable and very spacious, the yard is gorgeous and the kitchen is stocked with great appliances.The surrounding community has convenient stores like Ralphs and cvs, and yummy restaurants (we suggest Heirloom, they have vegan options!)

We were planning to make a trip to one of the beautiful homes provided by McLean, but had to cancel due to COVID. The staff, Natalia and Paula were super helpful and understanding. They are friendly and quick to respond. Before we booked the house, Amber also helped us find the right size house for our family. I highly recommend using McLean for any future getaways to Palm Desert area! We hope to use them again in the future!

I would not hesitate to book again with McLean. My family rented a Palm Springs property with McLean Company in Nov for several weeks. The house was immaculate on arrival & was better than advertised. The friendly folks at McLean Co. were extremely responsive, helpful & accommodating to our needs & questions during our 2-weeks stay. We will definitely consider McLean properties again when booking our next getaway.

Enjoyed the location and ambiance of the house. Beautiful views of the mountains from the pool and close to downtown.

We have been using McLean for the last several years. Always great houses that are in great condition and clean. I will continue to book my Vacation rentals through them.

They managed our AirBNB in Palm Springs. They were very responsive, and arranged a late check-out. I appreciated their service.

**WARNING** McLean Company is not willing to honor their own written rental agreements. They are effectively canceling our reservation less than three weeks before checking. They ruined our 2020 Christmas family reunion for over 20 people. They could not care less about ruining our Christmas holiday reunion. They will be hearing from my lawyers. Do not deal with these people under any circumstances.

The Polo Villas by McLean company are beautiful houses with a huge outdoor patio, pool and yard area. We have come on a golf trip to Palm Springs annually and this is by far our best place to stay.Rick Timmons

McLean was wonderful, accommodating, and the home was fantastic. I would highly recommend them as a place to get a rental or to have them manage your property.

Great House we rented in Palm Springs! Contactless, which is important at this time, private and safe neighborhood. House and pool were spotless, alarm system was a plus and garage parking. We didn’t need anything during our stay but the booking process was easy and all my questions were answered quickly. Definitely will rent again fro. mclean company :)

The McLean Companys response to an issue we had at a rental property was very responsive and customer focused. They stuck with a pool heater issue over the weekend to make sure my kids entire weekend was not a bust. We are much appreciative. The property was also very well taken care of. I would recommend them.

We rented a vacation home in Palm Desert through MCClean. They were a pleasure to deal with. Everyone we spoke to was incredibly nice and very responsive. Paula and Amber took all the stress out of the process of rental and made everything a breeze. We feel lucky to have found MCClean to work with to rent a vacation home! We had the best vacation of our lives thanks to them.

AVOID RENTING or LISTING your rental property from this company! They are not hands-on as a property manager and do not effectively manage the issues that arise from property management. They do not have the complete/correct details on their listings (like parking/utilities) and will change your lease contract through addendums AFTER you sign to suit those mistakes, leaving you high-and-dry as a renter. They do not have dedicated and accessible people for their rental properties and will send you to their general info line if there’s a problem. They do not return phone calls, so if there’s a problem good luck getting them on the phone to handle it.We rented from them and they also allowed a business owner in our building to threaten and intimidate us as a gay couple, when our straight neighbors were not subjected to the same abuse, because the building was in escrow to sell.This company DOES NOT CARE. THEY ARE A TURN AND BURN brokerage!AVOID AT ALL COSTS!!! Try Bennion Deville or Leaskou or ANY other local brokerage!!

This was everything we expected and more. Highly recommend a stay here, especially if you want to enjoy your time :)BF

We rented a home in Palm Springs through the McLean company. They were just brilliant with their responsiveness to our enquiries. Loved that when we found an issue of missing items that they instacarted it!

Place is just as advertised. Plenty of room for large groups. Boys or Girls getaways, 6 couples, or maybe 3 families. Even though there are 11 houses relatively close to each other, it is very private, and was surprisingly quite quiet. Extra fridge/freezer in garage to accommodate food/beverages. Even has 8 cruiser bikes/helmets at your disposal.... Literally, the only suggestion would be to maybe add a few more umbrellas for the pool area during the summer months, but thats not something that would stop me from renting again.

The house and management staff was excellent. The ease for check in and out was ideal. I would highly recommend this leasing company.

McLean Rentals are so professional! They made our vacation in Palm Springs so easy and comfortable. The home we chose was exactly as described-only better! Super clean, comfortable beds, lovely garden-absolutely perfect! When I called the office to extend our stay one night the staff made it work to accommodate us even though that meant the cleaning crew had to work on Sunday to prepare the house for the next tenant. Great company, we will definitely rent through them again!

I rent at El Moro Villa Apartments on E. Palm Canyon and have been very happy here. I have been here for almost four years now and have no complaints. It is a quiet, cozy place and the landscaping and grounds look great. Dennis is a good guy and manager. Very friendly and helpful. McLean is good company and Kathryn over there in the office is nice and helpful. If you are looking to rent, try McLean. They have some nice properties.

Perfect Rental 2xI cannot say enough great things about the rental agency and about the Polo Villas properties. Anthony form the office was efficient and followed up to get everything done quickly. Both times we rented we were greeted upon arrival at the property by Stephanie. Everything was immaculate and anything we needed was provided immediately. My deposit was returned promptly and we will continue to rent from McLean Company in the future.

We highly recommend McLean Company for their top notch rental houses and condos. This was our third year booking a vacation rental through them, originally scheduled for Spring Break but postponed due to the Pandemic. Fun in the Sun was as advertised, with a great pool and wonderful views of the mountains in a really nice neighborhood good for morning walks with the pooch before it became too hot outside. Paula and the team communicated well with us and made the contact-less check in/out process an easy experience. Very grateful for that after our seven hour drive down!. We look forward to our next visit.

From the get go I enjoyed my experience in speaking with Paula. She was very helpful and made sure our stay was awesome! The place was very clean in preparation for our stay. The directions were easy to follow as well as getting into the property.When I needed help they were very quick to respond and attentive to us. Juan was a big help when we needed a new broom and he also dropped us off some treats and toys for the kids!!!The property manager (I can’t remember his name) brought me an Apple TV when I needed a platform to watch the UFC fight. These guys are on it!Thank you so much Paula and staff for making our family vacation one to remember!

I have been a tenant of McLean for 3 years and hope to have more with them. They are the best property management company I have ever been with. They have a very easy online process, from application to monthly payments. Any problem we had- which nothing out of normal- they always got situation fixed ASAP. Since they treat the people whom rent from them with respect (Kathryn Ginn has been extremely helpful) and make sure the property is well taken care of (side note the gardeners are fantastic) well this would be the property management company I would want to work for, live at property, sell my house or use as property management.

We stayed at one of their rentals for 5 weeks and they were very helpful and quick to answer all our questions and help us whenever needed. Very nice and clean property. McLean team were very nice and friendly. Will definitely look to rent from them again.

We have been tenants of McLean for almost a year.the unit we rent has had many issues from prior to moving and throughout and all to no fault of the management company.I cannot tell you how incredible this company has been to us. they have acted swiftly and professionally on every request and their staff are always polite and prompt.this is so refreshing when dealing with landlords and managements company, they are truly a GEM in the desert for the level of care they present to their tenants.I have been a landlord for most of my life and I prided myself on how kind I have been to tenants until I started renting from McLean and they managed to top that.no matter the time of the day and day of the year they have responded to all emergency and non emergency requests.Thank you Jason, Kathryn, and Josh for being so refreshingly professional and responsible.

There were a few minor issues on arrival, the response was quick and friendly. Overall the stay was enjoyable.

Where do I begin! McLean Company is the best rental management company I had a pleasure of being a tenant for. Any small issues that came up on my property was quickly resolved within the next 1-3 business days. Kathyrn from McLean is so friendly as well as the managers on site. HIGHLY RECOMMEND for your future stays!!

We worked with Ashley at the McLean Company for our wedding at Colony 29 in Feb 2020. This is such a magical place and we were incredibly well taken care of by Ashley. The property looks breathtaking in photos, but the photos do not do it justice. Staying there is magical and it’s hard to believe that now that our wedding has passed, we won’t get to look forward to future visits. I highly recommend Colony 29 and working with the McLean Company. Ashley knows all there is to know about the property and every local vendor to make your event really special.

Property is very roomy! Open floor plan and large bedrooms. Kitchen was well stocked with everything you need. Plenty of games for young and old. Pool was clean and perfect size. Overall great stay!

ThIs home is absolutely gorgeous and the pool was even more amazing than the pictures. The waterfall and the spa in the hot tub were simply heavenly! And the temperature was perfect in both the pool and the spa. The only problem was that the master’s bathtub was dirty and the showers drain was clogged when we got there. However the management team was so fast to fix that, it was like it never happened! Me and my family had a blast there and certainly recommend it!

We rented a vacation property for a month that McLean manages. They were always quick to reply to questions and even handled a couple issues that came up early in our stay. Excellent and thorough replies followed and even once when we requested an exterminator due to a large ant hill that had grown in the back yard they had one come out within 48 hours of our request. Truly impressive service.

We have rented houses through McLean on three occasions and have found them reliable and professional. Their service impressed us when they waited for us to arrive to pick up keys and instructions after we were delayed en route to Palm Springs. When service was required during our stay to the house, they dispatched a rep promptly to fix the issue. We would recommend them to friends and family.

The property we stayed in was immaculate and the customer service was the best we’ve had! Can’t thank them enough for such a great stay. Highly recommend!

Another great job fixing the repair. We really appreciate your help.

We enjoyed our stay very much and the weather this year cooperated. The house is in the area of Palm Desert we like and is nice since I hike and I am only a mile from the Thrush street trail head.One constructive comment I can make, is that since we used the spa (hot tub) a lot, it should have a post or an entrance rail as it is hard to get into. After the first small corner step, the next two are a very big steps indeed. As my wife would get out, I stayed behind her so if she slipped backwards she would not hit her head on the dividing wall between the spa and the pool.The house was clean and we enjoyed the privacy of the backyard and pool area and overall had a great time, and the few questions I had for McLean (the management company) were handled very efficiently.

We had a fabulous experience with our long-term rental in Palm Springs form the McLean Company. The property was fabulous and immaculate with high end features in a great location. Our rental agent Paula was friendly, warm and responsive and the property management provided by Natalia and various service staff was excellent, quick, and courteous. 💯

Paula was so pleasant, professional and helpful before and during our stay. Thanks!!

Kathryn from McLean company has been absolutely exceptional. She provided us with excellent service throughout the whole process of renting, moving in and moving out. Something hard to come by these days.

Our wedding weekend couldn’t have been more perfect. We worked with McClean Company and we booked the gorgeous colony 29. The venue is so breathtaking it cannot be described nor shown how awesome it is through pictures. From the moment we started looking at wedding venues with Ashley until the wedding itself and the help of Dennis and Vince we could’ve been happier. Their service was impeccable and even to a sense that you felt they were friends looking out for your best interest at all times. I am so grateful to all of them.

The maintenance staff of McLean & Co is terrific! From Phil to Omar to Ed and all the fellas that help them; a big thumbs up 👍! And an extra Big 👍 thumbs up for Omar and his helper who were very nice when they were first on the scene; I made a jumbo pancake for them for breakfast as they were here early.

I’ve been a McLean Company tenant for exactly one year now and I find them very easy to deal with, they are truly responsive to my needs when the occasion arises, the property itself is clean and well maintained, and Kathryn is always friendly and pleasant to talk to. I highly recommend that you contact them when/if seeking a new place to live.

Friends and work colleagues came to play some golf and remotely work for the week. Polo Villas was a beautifully presented, perfectly located property for us. We even tried to extend. Wed recommend this property.

We rented a large house in Palm Springs managed by McLean, the house was a great place to have a family vacation with family gathered from several states. Customer service and responsiveness from McClean was excellent.

A great experience booking, checking in and talking with this company before and after! It was a pleasure to deal with them - everything was beautiful and in tip top shape. We will be contacting them again on our next trip to Palm Desert!

Excellent service! Great home! Easy communication! Definitely will rent more homes form this company

I called McLean and was greeted by Kathryn Ginn and what a pleasant experience I had with her. Kathryn was so helpful she answered all my questions and concerns.

Great place to stay in PS! Staff is very responsive and nice. Beautiful property. Thank you for having my family, we will be back!

I have been a client for over 10 years, and all of the above-mentioned has never changed.My wonderful Real Estate representative at McLean Company in Palm Springs, CA is,Kathryn Ginn. She works Tirelessly to help you achieve your goals. She is very calm, cooland collected, And, is very knowledgeable in her career field.I would recommend her to anyone who is in search of “Par Excel-lance” Service.In a nutshell, Kathryn Ginn is “Simply the Best!”Jacquelyn L.Mckinney

We rented two homes side by side for our yearly guys golf weekend. The homes and amenities were perfect! The kitchens were very well equipped and even stocked with spices and coffee too. All the beds were comfortable with new sheets and comforters. Every bathroom had plenty of new towels, shampoo, conditioner and body wash. They even provided tons of new beach towels for the guests. All you need are your clothes. We will absolutely stay at these homes every time we visit.

Five star stay in Cathedral City! McLean company was great in responding to anything we needed. The place was better than advertised!

Its like a luxury 6 room hotel all to ourselves!

This is our second year in a row to book one of the Polo Villas. House is very clean and great layout for larger groups. We had a golf trip with 8 people. House was perfect. McLean was very easy to work with as well. We had food delivered to the house and they were very helpful in assisting in this process. Will definitely book again. Great proximity to PGA West and other courses in that area.

Just finished a one year studio apartment lease with McLean Company. Had I not been moving in with my partner, I would have looked forward to renewing with them. From beginning to end they conducted business professionally and maintained the property beautifully. A special shout out to Kathryn in the office and Dennis on site.

McLean was fast, easy, and professional when we booked a vacation house through them. The process was smooth and you could tell they take good care of their properties. Will definitely book again.

Great customer service, property was exactly as described, and an outstanding vacation. Will definitely return!

Kelly McLean was a life saver during an already stressful time. I highly recommend working with her if you are looking for a reliable and customer service oriented property manager. My wedding venue was managed by McLean when I booked it last year. McLean handled the contract, tours, and vendor management. When COVID happened and I was forced to postpone my wedding, Kelly McLean personally reached out to me via email and phone to discuss options and liaise with the venue owner. It felt like she WAS the property owner, thats how much she cared. Every property owner and potential customer will be in great hands with McLean!

Very responsive, and completes projects on-time and quality work. Service man always courteous. Administrative staff always understanding and helpful

NEVER RENT FROM MCLEAN, IT WILL RUIN YOUR VACATION..This might be the worst company I have ever dealt with. They NEVER RETURNS CALLS. We left something very important in a rental suit, which they recovered and the next day. It has been 2 months and they still have not sent us the item (which we told them we would pay to have shipped) nor will return any of the 12 phones calls I have placed.. JUST THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED. Not to mention the place they rented us was disgusting. The rep even admitted the place we rented was not in good condition. How does one company miss on so many point. Just a joke they couldnt even do one thing right.

The house and property were amazing. The house and bedrooms were clean and big and the back yard was perfect for all 8 of us to have a great time. Would highly recommend staying here and we will be back soon!

I stayed at a McLean property through AirBnB - I found them to be a very responsive company. The property was exactly as advertised and the office quickly addressed any issues that came up. I would happily rent another property through them again!

Three Palms was a beautiful house with a great pool; perfect for 4 people. Check-in was very easy. The only issue I had was the toilet in master bed bathroom did not flush well at all so I contacted McLean, but got no response. Otherwise, we all had a great stay!