David checked me into my inside and outside storage units. He was super friendly and handled the paperwork and logistics quickly which was really helpful on a busy moving day. Highly recommended.
Had a smaller unit and met all my needs. Property is on the older side but can tell its well maintained by staff. Everyone Ive spoken to is super efficient and helpful. I would use their services again, if needed.
Stopped in for a truck rental and found out they were sold out. This was the third location I visited on a hot Sunday. By some miracle someone pulled up to return a truck as I was walking to my car. The young lady in the office was so accommodating and sweet and flagged us down to let us know she was able to give us the one that just pulled in. Music to my ears I tell ya! Thank you Luna for your outstanding service.
I reserved a unit over the phone, showed up an hour later, confirmed & got the lock. David, the on-site manager, was incredibly kind and accommodating — even though I showed up right before closing time.I got a medium sized unit, but the nice surprise of 11ft ceilings meant I could stack all my stuff into the unit Tetris style without worry of running out of space.I moved in the next day. Easy breezy.Side note: The light & power outlets were a nice surprise. I was able to charge my phone & play music while doing the load-in.
StorQuest is the best! Not only do they have storage unit rentals, they also rent Uhaul trucks. Luna and David, who manage the operations there go above and beyond every time to help insure my rental goes smooth and simple. I would highly recommend StorQuest for Uhaul rentals, as well as for your storage needs.
I was in and out of the storage rental within 10 minutes.It was quick and easy. He showed me the space clean and neat.Got the information got the space it was great
Luna and Dave are the dynamic duo! I appreciate knowing they care about the work they do. The property is well maintained, and secure and cant beat the 3 miles distance to my home. I couldnt ask for anything more. You guys are great!
David and Luna have provided terrific service and made my rental stay so easy this past year and half. The property is clean and secure and highly recommend their services and if the need for storage arises in the future I am most definitely coming back to see them first.
Excellent service, cheerful friendly staff! And affordable rates despite the pandemic fueled inflation in which we find ourselves. This is by far the best property in Palm Springs... Wish I had found it sooner! Thanks everybody!
I have not used a storage company very often and wasnt sure what questions to ask. The representatives at StorQuest were great, they assisted me in the process and heled to determine the size of storage space needed for my furniture. They made the process very easy and made me feel at ease regarding the safety and condition of the storage space for my belongings.
We previously used this StorQuest several years ago, so when I decided to clean up the garage, I needed a place to bring some of the stuff so I could get to unused shelves. It also allowed me to get rid of lots of junk, while re-organizing the saved stuff. I found this locker on line, and it was sure a good rate. I was told I could reserve it and do the paperwork next week. However, my plans changed and so I went in and David got me set up. Great customer service.
Best Storage Facility All-Around: have rented for years, and just added a 2nd unit. Good location; units have tall ceilings; manager is friendly + professional. Plus Competitive rent.
Customer service is outstanding!David Chacon, the Manager is friendly, professional and always helpful. I always feel safe knowing he is on property.The facility is spacious, clean and conveniently located.I would highly recommend this storage company.
David was excellent! From the phone call to the store he assisted my mom and I. Made sure we had enough space and went the extra mile to work with us. We had to change storages because the first one we chose was too small for what we had at home. He made the transition process easy and complete seamlessly. So glad we chose StoreQuest and were helped by David. Absolutely would recommend and would rent from if we need another one!
Overall, I am satisfied. However, the secure access gate is not working. I intend to ask for a discount, until it is repaired!
I never experienced 5 star service before from a storage facility before but David at StorQuest Palm Springs did just that. I think he was trained at the Ritz Carlton!!! David was incredibly kind on what was one. Of the worst days of my life Bbc I arrived at the facility just minute after they closed. David noticed my desperate state through the glass and opened the office just for my transaction. Thanks to this man I won’t be losing my possessions. I cannot thank him enough.
Get better insulation/weather stripping on the doors to prevent dirt and sand from getting all over the items in storage, dust is expected not sand and dirt
I have several times in the last few years and have had Excellent customer service each time. It is a clean, convenient, safe storage facility. I highly recommend them and will use them again in the future.
I had a storage unit here from September, 2013 until April, 2021. I had moved from Palm Springs and it was not cost effective to move all my belongings. So, speaking from 7&1/2 years experience of renting a 10x10 from Storquest, I can say the staff has been helpful, courteous all these years. My belongings were safe all these years and great security here. The 800 main number people are courteous and helpful as well. If I need storage again, I will rent from Storquest again. I have rented storage from another National company in the past, and I definitely choose Storquest over them all. Thanks everyone there.
David made the process quick and easy.
Great staff, place is well kept, would recommend.
Process was extremely easy and lot was clean. David helped me out and he was extremely professional. Definitely happy with my experience storing my travel trailer!
Great service and very helpful. Went above and beyond and was very informative!
David was terrific . Easy process and quick service.
The property is kept very clean, the managers are outstanding, quick to help with any concerns. Ive been a customer for over 2 years and will not change properties.
I reserved a space for my motorhome. When i went there to pay for it, there was no reservation in the system. The space i reserved was rented to someone else. The staff at Palm Spring StorQuest were helpful. They helped me renting another space which was more money and they honored my original cost. I would have given 5 stars, but only gave 4 stars because my reservation was not saved in their system. I would recommend them.
The staff here is very friendly and helpful. I needed a last minute storage unit before I make a big move in a week and had to store some furniture as a part of the transition. The young lady who assisted me was very helpful and considerate. I was there for about 40 minutes, from start to finish...walking in, inquiring, completing the paperwork, and then getting the unit and dropping off my stuff. Very quick and easy.
My partner and i are in the process of moving and we ate sure glad we found StorQuest Self Storage to purchase our moving supplies—quality boxes of all sizes and at reasonable prices and packing paper. David was professional, friendly and helpful each time we stopped by. Plus, the location is great with easy parking. All in all, highly recommended! Thank ypu—
I have been storing my “stuff” here for several years. The premises is secure, they keep the place clean and tidy and the office people are friendly and courteous. I would highly recommend them if you are looking for storage options!
Really had a good experience here. I’ve used this facility numerous times, and Luna is always super helpful and pleasant.
Luna was super organized, very knowledgeable, quick and thorough.
They were so nice. To get a storage asap. I highly recommend them
I am new to Palm Springs, looking for a storage spot. My first and only stop was StorQuest. I’d like to Thank Luna for being so knowledgeable, professional, and she had a Great attitude. 10/10 Thank You
This facility is exceptional, I always have had a positive experience especially because of Luna. She’s always personable and professional.
Great place used them for many yrs
Spoke with Luna, she was very helpful and answered all my questions and concerns. Unit was big and clean and they had good price. High recommended!
Friendly, helpful staff. Have been a customer there for 8 years. Very happy with location and service.
Clean, easily accessible. Staff is friendly and very helpful. Luna was GREAT!
I would recommend their facility to friends and family.
My wife and I just rented a unit with StorQuest near the Palm Springs Airport. We work with Luna. she was professional, kind and knowledgeable. Thanks, Luna .. for reminding us what great customer service is all about!
Great staff, very friendly and helpful. Also the best prices that I found here in the desert. Anyone I know who is looking for a storage unit I refer them here.
Rented the last uhaul truck they had. Process was quick and easy on the mobile app. Girl in the office helped me login and get everything started. She was super nice.
Customer service was very good.
The staff at StorQuest (David and Luna) were friendly, helpful, and courteous. The facility is clean and well-organized. The rental process was simple. Very satisfactory experience. 👍
Very good place to keep your stuff safe
Access is limited. I need 24/7 access, these hours of operation make business difficult.
They have always been courteous and aware. I appreciate their diligence.
Friendly and knowledgeable staff. The best prices in the desert also property is extremely clean I would recommend anyone to rent here .
Great customer service and great location
Stay clear of this facility! I have been renting there for 6 years now and had nothing but problems! The office staff and weekend staff are disrespectful! Security is a joke and the place is in disrepair! I have resorted to communicateing with the corporate office and to pay thru there corporate office rather than dealing with the unprofessional office staff! I am a truck driver and only access the unit maybe once a month and when I do I get snotty attatode and told to leave the property or the police will be called! Totally unprofessional so look for storage else where I am!! Thank you!
I was very pleased and satisfied with the great service Dave and Luna provided for me. I was very stressed out with my moving situation and they made me feel at ease. They helped me get the right storage and I was able to get my stuff stored the same day!! Thanks a bunch you guys!! I will definitely recommend you to friends and family.
There is a problem with the payment system and the staff did nothing to help me. I wasnt even having financial difficulty they refuse to take payment online or over the phone iff you missed a payment. Furthermore when you try to find a solution the managers (to which storquest is infamous for) become belligerent and even more unhelpfull. They are not accredited with the bbb and have a c- minus rating... no freaking wonder why. Top of that storquest has been sued a ton in both small claims and class action lawsuits. If no effort is spent to resolve this situation Ill be moving and talking to an attorney about how they refuse to take remote payment.
Great costumer service!!!. David made the transition super easy!
Customer service was excellent. Building inside and out was very clean.
Dave the manager has consistantly been a great manager for the past 8 years. Great customer skills with me and other renters as well. Dave is an important asset to the Storequest staff.
The property is clean and well organized, the front office staff is friendly and professional very helpful. Would highly recommend this place!
Thank you for your great service
I needed to move out of my business quickly due to Covid_19. StoreQuest had the space I needed and made it very easy for me to move my entire woodshop into storage until I could find new space. I am very pleased with my experience at StoreQuest.
I will definitely recommend this place, Luna was great and very knowledgeable, one of the very few places that is open on Sunday
David was very professional and accommodating. The office was clean and certainly following CDC guidelines for the prevention if Covid-19. I would definitely recommend StorQuest to others. Great location, nice property, Covid clean, and David was amazing at his job. Thank you.
Helpful, cheerful, friendly staff. My needs were easily accommodated. I appreciated the easy experience.
Great customer service. Great prices.
I can’t express how awesome Luna & David are at StorQuest in Palm Springs! I’ve had a pretty complicated situation, initiating my rental remotely and then involving multiple deliveries over several months while I wasn’t present. They’ve been so communicative letting me know when things arrive and even facilitating the storage of some bulky items that arrived which didn’t fit through my door. If you’re looking for storage space in Palm Springs you should look no further — StorQuest is the best!
Super safe and clean storage place. You pay a fair price and they give you a room to store all the stuff that you know you should get rid of but cant. David and Luna always welcome me with a smile
Storage with ease. The total experience from reserving online, to rental process was an ease! Both agents we excellent in there customer service. Very knowledgeable, friendly, eager to assist and quick to get you in and out. Everything you’d want from a business and more. I’d recommend this place to anyone for all your storage needs. Thanks so much for all your help!
Ive been searching all over the valley for a storage space for some restaurant equipment. I didnt know it would be such a challenge since most places are full. I was so fortunate to stumble in to Storquest and into the capable hands of Luna and David who got me exactly what I needed at a great price and a perfect location. Thanks guys!
By far, the best customer service in the valley -thanks to Luna and David.
Great storage place and especially the staff: Luna and David. Luna has been really helpful and patient and explained so much to me in my moving experience and what I need to do and has shown me units etc. David was speedy and helpful in my picking up Uhaul truck and both were great at their jobs. I’d recommend this place to anyone, also their prices are budget friendly .
Always friendly very efficient and informative
David has great customer service he made my experience fast and easy thank you very much
My move to StorQuest was prompted by a switch from another storage facility that had been imposing a price increases of almost 20% every 6 months.My phone conversation with Luna on a Sunday afternoon couldnt have been more friendly and professional. We discussed prices and price increases, gate hours and available units and I was sold. I went to the office and reserved a specific unit that meets my needs perfectly. The unit is approximately the same size as what I had at the facility in Cathedral City for considerably less money.Although I wasnt renting a truck there, Luna set up my reservation to expedite the process.I signed the paperwork and moved in the following day in about 15 minutes with my U-haul sitting outside.The facility is noticeably an older building, but well maintained, clean and secure. The air (swamp) cooling is more than sufficient. Actually, cooler than at the previous climate controlled facility. Notably, the prices are more than competitive and the schedule of rent increases is fair in frequency and dollar amount.If youre a Palm Springs resident, the location is convenient from a all directions being smack in the middle of town, off Farrell. For sure, I highly recommend checking out StorQuest for your storage needs.
Effortless procedure involved to rent our unit
The staff here is outstanding. 6 stars if possible.
We are new. Just got our storage unit this past week. Very easy check in. Young lady in office was very friendly, efficient, and helpful.
I have rented at this facility several times since moving to Palm Springs in 1998. The units are clean, safe, and accessible during reasonable hours. The people working at the front desk know me by name. They even called me at home once when I put the lock on the unit the wrong way. Fortunately the establishment was safe, and my unit was undisturbed, even though I left it unlocked. They go out of their way to provide the correct size unit at a reasonable price. Thanks!
Dave was great; efficient and friendly. Thanks mate I appreciate it 😁
Great Customer service I wouldn’t go anywhere else.
My partner and I have been renting here for a few months, really like the convenient location close to home. Staff is helpful and accommodating. I would highly recommend their services.
Great company with great employees! Every time I went there everyone was friendly and helpful! I will definitely recommend and use in the future if needed!
Luna was great! Was a quick easy process and cant wait to start moving my stuff in. Property had lots of cameras and looked very clean. If your looking for storage StorQuest is the place to go!
David was very helpful and professional. StorQuest is very convenient and met my needs.
Absolutely amazing! Very professional, and fast! She knows her business! We use a lot of storage for business throughout the U.S. and its the best one weve ever had!
This place is great! Spring cleaning this year meant a purge of car parts from the garage but didnt want to get rid of them as its mostly parts for project cars I will get to eventually. Ive had a fair share of storage units over the years and it was time to acquire one yet again. I was greeted by a very friendly young lady by the name of Luna whom answered all of my questions and made me feel confident storing by belongings with StorQuest. If youre in the market for somewhere to stash the stuff your wife tells you to get rid of look no further.
The manager David was extremely knowledgeable and welcoming and without hesitation answered all my questions. The service was prompt and I was able to get a unit within minutes of visiting. Thanks for your professional customer service approach. I would absolutely recommend this Storquest Self Storage Palm Springs location.
Friendly and great service.Place is clean and appears to be very well secure.
Great service
Visited the office for uhaul services. Young lady by the name of Luna helped me. She was very friendly and super attentive. Definitely made picking up the truck such a breeze for once. Thanks Luna!
Great location near airport, was able to get a uber quickly and catch my flight. Front office staff was great.
Been using this Storage Facility since 2014. Staff is always friendly and go above and beyond what most storages do to help. It’s in a safe location, awesome access hours, and they give you beyond enough time to save your unit if you happen to be late on payments. Overall you really can’t go wrong with using their facility.
Inviting. Welcoming. Quick. Fast & to the point.Everything was taken care of in such a short amount of time, and with a great sense of customer service. I had so much going on that day, that I had to take care of & it was just made to feel like the most effortless and overall comfortable transaction ever.
Spoke with Ms. Luna, very happy with service. Answered all my questions about sizes and gave me a tour of the facility. Very happy with this experience, it took stress off my shoulders.
The only storage facility for my vehicle that I found where I can access the property after hours into the late evening. And a Palm Springs location.David was efficient and pleasant and got the transaction completed.
Very helpful staff. The sales manager quickly and happily showed me available options, stepped me through the costs, and set up an account. In all, I was in and out in 20 minutes with a storage unit rented.
I called StorQuest to inquire if they had a storage space available. The person I spoke with was very helpful and professional. When I went into the office I received the same excellent customer service.I was able to secure a space and complete paperwork in record time. I highly recommend StorQuest.
Excellent friendly service from Luna. Appreciate their office being open on Sunday. A clean and well-run facility.
The awesome team of David and Luna made my hectic move a lot less stressful. Thanks guys!
Luna and David we’re both great setting me up with a storage space. Very personabl and hassle free.Prices were comparable if not better than other places. Would highly recommend StorQuest.
The experience at this facility has been top rate.The manager, David, has worked with me on numerous occasions to make my move seamless!I have always had helpful and courteous service from the entire staff.Highly recommend them!Barbara Shackel
Luna is the sweetest. So helpful during a stressful time 👍
My storage experience with Stor Quest Palm Springs on Tamarisk Rd has exceeded my expectations both in customer service and security .The staff is friendly helpful and always vigilant in everything they offer at StorQuest.I once forgot to put my lock back on and within the hour received a call as staff was concerned for my storage contents security !I give StorQuest two thumbs up and 5 stars as they work hard and deserve the appreciation !Thank you Stor Quest for making life just a little easier with the peace of mind they provide !Brenda GunnSatisfied customer !