What an amazing experience CubeSmart turn out to be, not at all what I actually expected but a perfect example of what good and excellent customer service should be. I went to rent a unit from this location. Upon arrival I noticed immediately that the grounds were clean and well-kept. I was greeted immediately by one of the most friendly, nice and very kind lady, Elvia, for the prop. manager( Marsha) was occupied at that moment. I took the time to look around and found that the interior was just has clean, tidy and trash and clutter-free has the rest of the grounds turn out to be. Marsha greeted me immediately and she was just as kind, nice and has friendly has her manager Elvia who first greeted me. After explaining Marsha my needs, I needed a 10 x 15, she explained and immediately show me what was available which was unfortunately for me a 10 x 20, however upon explaining to her my situation, she explained to me that I could get into the 10 x 20 and put on a list for the unit I wanted a later time or if I was serious about downsizing a cheaper unit when I was ready for it. I was very surprised and very pleased on how easy and trouble and stress-free the whole process was, we all know how stressful moving from one location to another is but Marsha made it very easy, stress-free with absolutely very little worried about. Moving day went flawlessly and my unit was ready when she said it was going to be and I had no problems getting into it. I will absolutely recommend this location for your storage needs and give it a 5-star rating. In a world that is has trouble and has changing has our very own lives is good to know that theres people still treating people with respect and dignity and still willing to help those in need. Thank you so very much Marsha and Elvia. I Will Remember You in my prayers always.😊❤🌹

Marsha was great. Very knowledgable. Place looks clean.

Amazingly pleasant, professional and efficient. The ladies here are friendly and made my choice of unit easy. Renting it was al breeze. First class!!

I love this facility. They are great! Marsha is so helpful and resourceful. Great place would recommend them to everyone.

Marsha was amazing and very helpful honestly the lady deserves a pay raise. Just fantastic. She was extremely respectful and clear with wording and explaining everything.

Mrs MarshaShe is very nice to me and have done very wellGod bless her.

Great service. Marsha was a joy and very patient with me. We even shared a good round of laughter as we accomplished my registration. We need a whole world of Marshas.You go 👧

Marsha Perez is amazing she deserves a great raise shes funny kind just the best !!!! Whoever hired her y’all did great No one can top her ! 💜

I’ve never rented a storage unit before but Jennifer was so professional and helpful. She made this experience smooth sailing. I would most definitely recommend CubeSmart, go see Jennifer she will help you out and get you in and out quickly.

The Manager made the process to get a unit I needed very early especially when I needed to change the size to a larger one. The computer system was very slow but the ladies made the time bearable. Great service, super friendly and helpful.

The first time I’ve ever been to the storage and I had the best experience ever very polite very outspoken sales reps the manager Eli a Martinez and her co-worker was every super nice definitely For the storage to family and friends

Thank you Marsha!!This experience was easy. The place is very clean. Will refer all my friends.

Marsha Velez was outstanding. Perfect customer service. Friendly, yet professional. She answered all my questions, offered me options, + took me out to see the size of the unit + location of the gate. Thank you Marsha

Elvia and Marsha are very knowledgeable and provide great and over the top service. Highly recommend this location.

Marsha was so helpful.I appreciate all she did.Property is super clean.Thanks Marsha!!!!

Was easy. Everyone so nice. Thank you Marsha and Elvia!!! You guys rock.

Marsha was very sweet she was kind enough to hold a unit for me until I reached her location and showed me all the ends and outs. Thanks Marsha!!

Elvia was fantastic, very knowledgable, friendly & helpful. highly recommend this location. thank you!

Easy access hiwever the halls are narrow.

Thank you Marsha for helping me find the right size. Your patience and kindness was appreciated.

My experience at cube smart was wonderful very nice people very friendly Ms. Elvia was helping me with my expectations .Iam very thankful

They were great! So helpful, excellent customer service and great prices!!

Wow what a great experience from making my online reservation to my contactless pay options. This storage facility is the cleanest one I have ever rented. If you need extra space you need to go to CubeSmart. Elvia and the staff are are amazing A+ customer service.

Jennifer provided great service! explained everything and made it all easy and simple!

Marsha was great. Love the service.Will send my friends!!!!

No matter what location I go to Cube Smart is the cleanest location I’ve ever been in for storage very professional people very nice people and go out of your way so far as a staff to help you with anything they can and I think Cube Smart will always be my to go to place and I have recommended three different people and they have all been renting and been very happy with Cube Smart

Well maintained, A/C and non A/C units.

Both ladies very attentive. Nice and clean the space

Great communication and presentation of prices and units. Thanks Marsha for your excellent service Highly recommend 5 Stars

Marsha Jennifer and Randy were an amazing help thank you so much for helping me.

Marsha was awesome!! A++ service!!

Jennifer was great! She got me a good deal on a nice size storage unit! 100% satisfaction!

Very nice. Excelente sevice. MARSHA WAS GREAT!!!!

Jennifer was great. I was in and out no problem with the best discount!

Thanks to Jennifer I was able to find the perfect size unit and a good deal. 100% satisfactory!

Marsha and Elvia gave me an excellent customer service.👍 I recommend this location. They keep the place very clean.

They were really nice and the place is very clean.

Thank you for your quick service, it is very clean here.

Nobody had a clue of whether or they had storage units available,and inside wreaked of burning plastic for some reason

The representative who processed my rental eas highly professional, cordial and very specific in explaining the terms and conditions.

Ok i went to pay my bill at 10:35 now mind you they open at 9:30 so i figured i go before lunch. Also its raining and there was a break in the rain . got there again i say 10:35 and there is a sign hanging up will return at 11:10.....so i sit and wait in my car she finally shows up at 11:15 she approaches me and says may I help you I said yeah Ive been waiting to pay my bill I dont live close and I wasnt going to come back I suggest you just open at 9:30 and you were gone already I thought Id catch you before lunch her response to me was where I guess youll have to call the bank and take that up with them very sarcastic I have been very unhappy with this company you store it they go up every year and their prices the people in the office are very unfriendly and I cant believe it but Ive been there Ive had a unit for 19 years so I honestly would not recommend anybody to use used to it even though Im going to continue because Id have a pretty good price but the people are very unfriendly there and the way she approached me and was sarcastic about then you need to call the bank why couldnt you go to the bank on your lunch hour so Im not a very happy customer today

Marsha and Jennifer are awesome and very helpful. They are both very polite and professional. They both deserve a raise. Great job ladies.

Maria was extremely friendly and helpful

Upon arrival at the storage office, I was greeted pleasantly following by great explanation of business offered. I would recommend this good service and share it with whosoever needs it. Thank you Elvia.

Plenty of space for storage, clean and neat facility, temperature controlled, and the staff are always a pleasure to work with.

Great customer serviceAnd employees for greatly helpful

They have a whole in the roof water is leaking in my staircase there solutions was plastic so the water can build up bust through and flood my storage they are cheap the manager is great but the company itself is cheap and ridiculous leaks in the roof !!! Making people pay for potential damages of there property becomes they are to cheap to fix the roof ! I don’t recommend

Thank you Collin for taking the time out. He is a great employee and has great customer service. Always feel like family when I come here.

I been a Cube Storage customer for some time now and through the years the customer experience has never wavered, so Corporate you should be proud of Marsha/Elvia, and l hope that you would please acknowledge the Rockstars you have at this location, in closing l recommend Cube smart all the time, these two ladies are the epitome of customer service.

It was very good service, quick and easy with an amazing price 10/10. Much recommended!

Mrs.Marsha is the best!! She is so helpful and so respectful. I would recommend that anyone go see her.

My 1st time renting and Jennifer made me feel comfortable and Explained everything to the T. I would most definitely recommend CubeSmart to everyone and thank you For the Great experience.

Great professional service

I have 3 Storage units here! Very clean and secure location. Great, friendly and knowledgeable staff!

Theyre getting better every year. Glad current management and staff are friendly and understanding. Ask them about referrals of friends or family to get a month free on your monthly payments.

I called to ask a couple of questions and Marsha was very helpful and patient. I felt that she wanted to help me. I appreciate the great customer service.

The staff are awesome very professional and friendly. I will recommend my friends. Thanks.

Elvia and Marsha really made my experience fast and easy. Would definitely recommend.

Very sweet manager Elvia helped me figure out what was going on with my access code. Friendly staff 💕

I was moving out today and needed a broom, Jennifer was extremely helpful, she went out of her way to get me one. Overall I am very happy with everyone at cube smart.R Martinez

Well the online process was very easy. But when I went to put code in as directed would not work. Luckily I went when was still business hours and management had to come outside and let me thru while fixed the problem with the computer side. Than I had trouble closing the latch to the door and again management was kind and assisted. The doors or not easy to open or close to the storage area.

The employees here are very friendly. I had a situation and Elvia help me, she handle the situation beautifully, very profession. I am so grateful. :)

Thank you Marsha for all your help!

Marsha was very helpful. Great experience. Will recommend to everyone.

They were very professional & walked us thru all aspects of the storage rental. Very happy with the service.

This facility is so clean and well kept and The manager Marsha Perez is such a pleasant and helpful person. She gets the job done!!!

It was very easy to rent and every time I went it wasnt very busy and i got what i needed also very clean

Marsha was an AWESOME GM and went above and beyond to help me!!! I left a VERY happy customer.

Ms. Elvia was amazing kept me informed and was very friendly hope to see her anytime i come on property 😁

Quick service and found the best pricing option for me based on my needs.

Sofphia who was the person who took great care of me was amazing . I can honestly say my experience was Nice and easy going. Place was very clean as well. I would definitely use them again.

The minute I walked into the lobby:I was greeted very kindly. Mrs.Jennifer explained everything. The price was great...I highly recommend Cube Smart.A 10 +++

Excellent customer service,friendly staff, really appreciate Marsha and Jennifers help, Thank you!

Always given the best service! I refer everyone here. A++++ customer service.

Very nice people

Went here and Marsha was fantastic so kind and very knowledgeable about which direction and size i would need so i didnt over spend definitely the lady to see and help you out when going to this location

Marsha was wonderful and very helpful she made the move in process extremely efficient & easy!

Great job

Amazing Service. Awesome customer service!!!!👍🏾

Best staff..good service. Check them out

My experience was great, Elvia was great she was so friendly and gave me fast and proficient experience while renting my first storage unit! Thanks Elvia!!

Marsha and Elvia are the greatest managers in the world. Thank you 😊

Jennifer was great and also friendly and very helpful. Also the staff are very friendly.

Jennifer and Marsha where great got two units went wonderful.

Great communication from employees!

The staff was very helpful ... There was a small hiccup with the code but Staff worked on it immediately... very satisfied Jennifer was a sweetheart

I never used a storage unit before and had a million questions. I almost felt silly asking some of them but they were all answered and Jennifer told me nothing was silly about them. All I can do is say thank you a million times over. Im glad I went to CubeSmart Self Storage and got a unit to put my items in........

Amazing help. Thank you Marsha for all the help

I wouldnt recommend this place to my enemy!TRY TO RIP YOU OFF!!

Jennifer she is the best 100% rating

It was a great experience 07-31-20Staff very pleasant and polite, robert lachance

The price was right for the stuff I had to store in your unit. The location was great and the facility was clean

Very clean air always workedEmployees were nice

False advertisements, unfriendly staff, and they require for you to by the insurance that they provide. The things is the insurance covers nothing, it a way for them to cheat you out of giving them more money.

Thank you Marsha and Elvia!!!Great customer service and clean storage place.

Very pleasant and helpful staff.

Marsha and Jennifer they are wonderful helpful employees.

I keep my stuff here man. No complaints other than one time i tried to put something in my locker and it had an other lock on there even though my bill was paid. Was kinda annoying. Other than that everything else has been cool!Update: Ive gone three differrnt times to get things from my locker to have it locked with their lock even tho my bill is paid

Superior Hours!! Great Experience, Great Location!! Great Price!!I ship world-wide and recently switched storage companies.. Out of 4 storage companies that Ive used nationwide, this one is the best!! For commuters, the location is excellent..theres a variety of food chains, so you dont have to look far for food or starve and the location is right on the bus line!! Theres even a Walmart and I think I might have found my new optician!! For drivers, theres several gas stations in close proximity and for shoppers, theres several ATMs!! But not only is the location great, the facility is great as well, I dont know how many times I almost used the bathroom on myself while getting my inventory at other storage units.. No worries for commuters, they have a bathroom right in the facilities available until 10 pm closing time!! Which brings me to their hours, super superior hours for the area!! Most storage companies close at 6pm or 7 pm which is super inconvenient for commuters and busy customers..Though other locations offer 24hrs, Cube Smart hours are SUPER reasonable and doable!! No more getting locked out of your belongings..Also, during business hours they have soft music playing to brighten the day!! 10 stars for going ABOVE and BEYOND for the best in customer experience!! Thank you!! Cube Smart!!

Marsha was very professional and friendly service.