Great service and the Audiologist. Madison was very professional. I would highly recommend them

Madison did a great job with my hearing test and was very informative about what was happening and summarizing the final outcome of my visit. I highly recommend her.

Madison is awesome. efficient and friendly. It’s a pleasure having her in this office.

I have always had success on all my hearing problems . They are friendly and helpful with all my hearing goals. A very professional office

The staff wass gracious e34ven thought I got lost and arricv3d late, but I dsid have m7y audiologist report from my visit yesterday to my ENThe staff was gracious even though I arrive3d late after going to the wrong hearing aid store.. I brought my audiologists report from yesterdays testing at the ents office which expedited the visit.

An excellent experience in all respects. Madison was friendly, efficient, and knowledgeable. My first encounter with hearing aids has been a complete success. Highly recommended!

The audiologist was very helpful and courteous. I ordered hearing aids but then covid-19 happened. The office was closed and I ordered aids online that Im very satisfied with. I received some calls while at work but always forgot to get back to them when I got home, my fault. Today I got a message telling me to return the hearing aids or they were sending this to collection. I NEVER received hearing aids from them because I never had a follow-up with the audiologist for a fitting. Explained this to the receptionist in a subsequent call and was told ok, well list them as lost or stolen. Good luck to you if you have to deal with this woman

Go to a different location! The Audiologist was terrific, helpful, caring and great communication skills. But Jennifer the receptionist was snippy and rude. Jennifer called on Thursday and left me a very curt message basically telling me to come get my hearing aid or kiss off. I called back within an hour(well before their closing time) got VM and left a message. Still have not heard back from them. They clearly act as if the customer is an inconvenience.

Really friendly staff. Dr Tom is really good at putting you at ease. Plan to spend about an hour if you schedule a test. Tricky location to get into and out of the parking lot. Very happy with all aspects of my testing and the doctor gave me a printout of the tests and thoroughly explained what they meant. Very professional and no high pressure sales pitch either!

The doctor is awesome but the front desk person was awful! She sorely needs customer service and manners training. I really should have known by how short and rude she was when I called, but she was even worse in person. I will go to any other branch of HearUSA than this one. The previous office was wonderful, unfortunately they closed and sent clients here. Shame!

The staff was courteous and very helpful. The technician went over all of my options, answered all of my questions, and explained everything I could expect in great detail.

Tom and his staff made us feel very comfortable, and explained different options to better hearing. My husband is very satisfied with his new aids.

Ian was wonderful took his time explaining everything in detail

Tom and Laura are very pleasant to deal with and the prices seem fair.

Very helpful and kind to my 90 year old Mom. Grateful.

They been very helpful to me for over 15 years

Twice now, My wife or I have been into this establishment to pick up equipment. Staff at front desk are rude and cold. Bring back Florida medical.

Works for me. Thanks Tom.

Ok

Just average

Was very well satisfied . Everyone was awesome.

Rude relatives relatives !!!