Very easy move in. Anna was great! They were just closing when I came for the first time and I was fully expecting to just figure out how to get to my cube but Anna saw me and came out and walked me through it all. Top notch. Very clean and safe place. Thanks
Cindy & Anna we’re both great to work. Both helped our business find which plans would be best for us and now we have multiple units under rent every month. This has been an asset to out business. Thank you both for all your help.
CubeSmart 0424...Best storage experience ever!Im a repeat customer because of the fantastic customer service and the super cleanliness of the storage facilities.Cindy and Anna are both very professional, knowledgeable, and caring. Cindy helped me get into the perfect unit after visiting the store and discovering I needed a smaller unit space this time around.I feel completely satisfied knowing how safe the facility is.Military discounts are available an active member of the military.Storage Climate-controlled storage unit Sizes range from: Small (5 x 5 – 5 x 10 ft.), Medium (5 x 15 – 10 x 10 ft.), Large (10 x 15 – 10 x 30 ft.)Contact your local CubeSmart for more details on the pricing because the price does fluctuates monthly at times because you are month to month rental.If the location does have a rental truck it is free to use the moving truck if you need them for less than two hours. It’s a great perk if you live nearby and have only a few things to move. And if you need the truck for longer than two hours, CubeSmart has special Penske Truck Rental deals.CubeSmart even has parking lots if you need a place for your motorcycle, car, or RV.
CubeSmart Self Storage on US Hwy 19 North in Palm Harbor is the primer place to store your stuff in Palm Harbor. Making the reservation online or on the phone is so easy and their rates are incredible for the size of the unit you can order. Manager Anna Morrice provides that special personal touch you will not get anywhere else. She genuinely cares about people and wants to make sure you have the best experience at her facility. If you are looking for that small town personalized touch reach out to Anna and her team to take care of all of your storage needs. Truly amazing experience! We highly recommend them without any reservations.
This was my first time obtaining a storage unit and Anna was the nicest and easiest person to talk to. She explained everything to so well I felt like a pro before I left. The place is really clean and the staff is friendly.
Great experience. Kathie was super helpful before and during rental process as well move in. The rental process is very easy - completely on line or make a FREE reservation and then sign in store. Could not have been an easier process. Space was extremely clean, 2 big elevators to access 3 climate controlled floors of space. When you open the door to your unit on move-in day, there’s a gift bag on the floor to welcome you. Inside was a personal card from Kathie, some helpful information about their services and a convenient lock for the unit if you need it. Great experience and a fair price.
Best storage experience ever! Clean, comfortable and secure. Well managed with pleasant, experienced team!
Anna and cindy took excellent care of me turing an otherwise stressful weekend into a pleasant experience. Very helpful and knowledgeable. The facility is clean, brightly light and simple to access... a very happy customer
My recent experience at CubeSmart was not only professional, but was helpful and refreshing. With Kathie and Anna at the elm, friendliness was in the air!With all the stress involved in downsizing and moving excess furniture into a storage space, Kathie went above and beyond all my expectations!With her calm yet professional approach she makes the whole experience a satisfying one. Kudos to Kathie and CubeSmart!Demola Roger K.
Kathy in the office was very knowledgeable and friendly. The facility was very clean. The elevators always worked. There were always L carts available. Never had any issues with billing or moving out. It was a great facility.
Facility was exceptionally clean and staff very friendly and helpful! Great location too.
Great accommodating, friendly staff. Clean facility, comparable pricing. Excellelnt trafficing accessability. It can accommodate a semi if you need one for pick up or drop off. Flat carriers to borrow for loading and unloading.
Anna and Cindy 💪🇺🇸 Take good care of us here at Paulhauls.com
Great place to store your stuff reasonably priced and the ladies are very helpful and kind.
We had a billing problem, the manager CINDY DENISON spent some time with us and we finally got bill straightened out.
Very nice faculty, very clean and neat. Great staff, Anna was very helpful
Manager was helpful and it was convinient to park there.
Helpful employees. Able to answer all questions.
Easy and totally secure. We enjoyed the environment
I dont know if the company is trying to be completely automated or what but the computer system in their office wouldnt connect to their HQ but the web interface worked fine on my cell. So I had to fill in everything myself online in front of the manager. Feel sorry for the employees trying to conduct business as they were super friendly. Everything else was great for service, access and cleanliness. If they empower employees with a superb link to their system it would be 5 stars. Totally recommend.
Fantastic street presence with easy access for a 26 Penske. Kathie was very professional & friendly. So happy I chose to store my goods with Cubesmart!
Just great service across the board. Friendly helpful crew.
It was quick and easy and very affordable!
Cube smart is way over priced and have increases over the year... the staff was great but corporate needs to come down to reality on there costs and make it more affordable not worth using them for the high monthly cost.. look around for less expensive before you settle for cube smart
Absolutely great people to work with. Clean and professional.
Front office personnel are very helpful. Faculty is very secure.
To this great company and the personal that labored during this pandemic, thanks .To whom it concern Catherine and Anna were very professional and polite.Their warm personas energy gave us the assurance that everything was fine. Some how after traveling a thousand miles without a key we were able to get into our storage with no hassle. The common understanding sense of awareness was second to none. We were so impressed that we wanted to become members of this company. Seldom do you find a bright light shining with a great utopia environment. It was hard to leave them because we knew that their service is few and hard to fine. But I got into my truck and rode off. Again I say thanks to these fabulous people who were fantastic. 100 percent star ratings.
Check-in for my car storage went smoothly -- personable and helpful front desk, nice modern facility. So far so good!
Customer service was outstanding. Very friendly !!!
Cindy was the best! Definitely recommend!!!!
It had an easy online set up and a convenient location. Also good availability
The entire place is clean and very secure. Maybe a little too secure. Having to key in every time our movers went into the building and then again into the elevator really added to the time of the move. But we really like this facility.
Went there looking for a 10x10 unit which is what we got. Kathie was very nice. She answered all of my questions. Location was clean. The only drawback was the pricing. Was informed pricing comes down from corporate on a daily basis, so discounts and rates can change rapidly. Then when we went to pay, there were a number of additional fees and mandatory protection plans we had to tack on. We walked out having spent WAY more than anticipated. Had it not been for the immediate need for the unit, we probably would have gone with a cheaper option in town.
Kathie and Anna are always so friendly and helpful. The store is clean and they pay attention to details. Theres never any hassle, and always a smile.
Was always clean. The climate control was kept up with. Anytime I needed something from the office they were so very helpful
We made the mistake of thinking were on auto pay. Once we found out we were not on autopay, we immediately went to the storage to pay and found we were charged a $40 late fee! Storage here is already very overpriced and to charge that high of a late fee is ridiculous! No thanks! Do yourself a favor and shop around for better prices.
Just rented our 3rd unit here. The place is easy to access and very clean Customer service is excellent. Kathy was very accommodating when a lock to one of our units broke. She is always pleasant and very professional and knowledgeable. She is very good with social distancingand mindful of keeping the place clean, which we really appreciate.Kathy and Anna are wonderful and good at what they do. and I highly recommend this place.
Love the customer service and the units and inside are very clean and temperature is perfect! Fast in and out and amazing service! 10/10 recommend!
Outrageous rate increases every year. I rented this unit >10 years ago, through 3 different corporate owners. The rate has tripled, yet the services go down. From a business standpoint, this makes perfect sense.
Nice staff, convenient, clean, secure
The two women (Anna and Kathy?) in the office were fantastic. Anna went way above and beyond.
Ease of access; helpful staff
I would never use another self storage facility. This CubeSmart is the best. Not only are Anna and Kathie kind, they are extremely helpful. They made my move to Florida so much easier. Thank you for all you do.
Update - Rent increased quickly after I signed the lease. Then CubeSmart terminated the lease, after only a few months.My experience with CubeSmart had been great. Accommodating on the start date when I had to push the reservation back, and Bill was very helpful and got me checked in quickly. The place is setup well and the parking space is easy to get into. I highly recommend CubeSmart.
Staff members were cordial, informed, easy to work with - space was clean and good size for our needs.
Excellent facility and customer service. They made it very easy, simple and quick to setup my storage unit. I highly recommend this Cubesmart location.
Great experience. Very clean. Very nice staff. Best prices.
Whatever your needs might be, this is an excellent place to store your things. Fred is one of the nicest, kindest people I have ever met. Highly professional and super customer service. Most important, the place and its units are immaculate!! Dont hesitate to use their units and service. I highly recommend them. Great job guys!!
Everything about CubeSmart was wonderful. From the manager who allowed me to rent a storage unit for a U-Haul full of furniture fifteen minutes before the offices closing time, to the beautiful, air-conditioned storage unit I rented. The staff are friendly and helpful and its easy to get to my stuff. Love the place!
Clean, easy access to units. Professional staff.
Great staff, facility always clean
Our recent experience with CubeSmart was excellent. I rented two 10 x 20 inside climate controlled units. I purchased 2 of their locks and the insurance option. The secure after hours access is exactly what one would want. Monthly pricing with no end term commitment. Stay or move out as our schedule dictated.The rental sign up experience was great. Bill explained all of the options, toured the units with me and recommended the most effective and cost efficient option from our 7000 sq ft home move to storage and then subsequently to our new home. I was able to reserve the units two weeks in advance of our move with no commitment in case anything went off track on our closings. On. Moving out, Bill has everything ready to go and the close was quick and easy with no surprises.The entire facility is extremely clean, organized and new, with excellent elevators, carts and access pads. The location on US 19 in PAL Harbor is convenient and easy for the trucks to park and load.The way that Bill manages the moving company crew is better than I expected. He knows most of the local movers and the way they work. Our team from Shawn & Shawn were very professional and worked well with Bill. Both were on time and took excellent care of our things. Bill keeps an eye on the crews and keeps them moving. It was not really an issue with the team we had, but nice to see.Bill Richards and Anna Morrice could not be more friendly, helpful or knowledgeable. As long as we live in this area, this is the only storage company we will use. Great storage spaces, facility and clear and attractive pricing. Our move could not have run more smoothly. Highly recommended!
Clean and well maintained facility. Great security and EXCELLENT customer service. We have 4 units here and could not be more pleased . I am always greeted with a smile and a wave, Ana is a great ambassador for Cubesmart! Lots of parking is a big plus!!!
Everyone was kind and the place was clean.
Really enjoyed using this storage facility. It was very clean, easily accessible and had dollies to move your stuff. The manager Bill is very friendly and helpful as well. We only spent a few days in storage but I would go back for all my storage needs.
I am super pleased with everything about cubesmart. Cannot imagine going anywhere else.
I was greeted nicely when entering office. The gentleman who assisted me was very kind and thorough in explaining all the different options available. He showed me to my unit and double checked the security gate codes for me to make sure there were no problems. Place is very clean. I would recommend this place to others . Joseph Fusco
Great location easy access
Great place to keep your stuff. Especially high-end stuff in the AC units. Great security very clean. Highly recommend. Very friendly helpful staff all supplies you may need for moving also can be purchased here3rd year review. Excellent. Super clean at all times. Easy to get items in or out any time of day. Great security. All staff always helpful especially Anna.Took items put, but if ever needed to store again, it would be with Cubesmart.
Anna was super friendly and helpful. Would definitely recommend
Fantastic service! Thank you Cyndi!
On the day we purchased a boat, we started seriously looking for a safe, organized, and clean storage location close to home. We found this CubeSmart location and Tom showed us the only available 20 space. Unfortunately the vehicle in the next space was over the line so much so that our boat trailer wouldnt fit. Tom called the individual renting that space and advised him that he had a flat tire on the vehicle and that the vehicle was parked over the line and preventing a new customer from parking a boat in the adjoining space. Tom asked that the vehicle be moved the next day and then suggested a safe space within the storage lot where we could store the boat until the space we would rent was ready. Tom then suggested we add our name to the list for a 30 space, which we did. The next day the vehicle had been moved and we moved our boat and trailer into the space. Tom went above and beyond to help us get settled into a safe storage location.
Its a pretty clean straight forward storage facility. One minor nitpick is that you have to reenter your access code to leave. This is the only place Ive ever been that has made me do that. That and there is only one way in and out. So if someone is trying to enter when you are leaving it can pose an issue.
Nearly 15 years with units both inside and outside. Excellent experience. Thinking back I cannot recall one issue. Strong security, easy access. Probably a little higher priced than others but you get great bang for the buck. Highly recommend.
I give 5 stars for the customer service alone. It will not be the cheapest place, however for the money the place is well maintained and well secured. I have been at this particular location since 2001. It has been a couple of different name before CubeSmart took over.
Fantastic! Ive been a customer for a few years and just added another unit. Bill at the Palm Harbor FL location is amazing. Always extremely helpful and accommodating. Thanks!
I researched and visited several facilities and this is by far the best. Its clean and neat. Fred was very helpful. As a matter of fact on the day the moving van arrived we went to the facility and stood in the parking lot checking off boxes as they were unloaded. Fred saw that my wife had hurt her back and was limping so on his own without being asked he rolled his chair from behind his desk into the lot and put it in the shade of a tree so she could sit down in comfort while he stood behind his desk for the next two hours. Thanks Fred. That was going above and beyond and we both appreciate it. This is a great place and the only one Ill ever use.
Good experience, but increased our rates about every 3-4 months. So, 3-4 times EACH year! It was getting out of control.
Great staff! Bill went out of his way to accommodate my needs. I highly recommend this place!
Excellent facility. Kathie and Anna were very helpful.
Worked with Fred and Tom to set up our rental. Excellent service. Tom was most cooperative and patient walking us through the process and showing us through the area. Very impressed with the cleanliness of the facility.
Great job employees are super helpful and friendly and extremely knowledgeable. Price was decent and I got a larger unit for the same price then the unit I originally planned for at another self storage company
Excellent service/ very clean and safe
Excellent customer care and customer service. Great storage, clean facility and professional staff; just to name few qualities here! One of the best in town.
I always enjoy a business where they GIVE more than they TAKE! Fred at Extra Space has been wonderful to deal with. Movng is extremely stressful, but Fred has gone the extra mile to make it as smooth as possible. I closed down my unit at U-Haul and now have 3 units at Extra Space. Thanks Fred for being so helpful!
Do not rent from here people break in and steal.. no cameras
Fred and Dennis are the best! The customer service they provided exceeded my expectations! This facility is clean and well lit. As a full service Real Estate professional, it is critical that I have confidence when providing sellers or buyers with the name of a prospective service provider to help meet their needs. I would not hesitate to send a client to Fred or Dennis at this facility.
Great courtious andknowledgeable personnel, treat you like family.
My husband and I unfortunately had to move all of our furniture out of our condo due to a flood. It was a very stressful time for us, but we were fortunate enough to find Extra Space Storage. The employees were very friendly and were very accommodating. I highly recommend this storage facility.
Bill and Fred are friendly and provide Excellent Customer Service! I have multiple units at CubeSmart. Cleanest storage facility in Pinellas County. Highly Recommend!
Customer Service: Patty at the Palm Harbor location was extremely helpful in understanding our storage needs related to our upcoming move. She explained the various promotional options that would assist us best. Thanks Patty!!!
Great storage. Clean and well managed.
Great prices, friendly staff, clean property.
Lady was very rude the whole time
Very clean professional and courteous location. I would highly recommend this facility. Its also a pleasure to load in a facility where its temperature controlled.
This is a Five Star facility all because of Fred the GM. He went behond my expecations in meeting my needs. Extra Space Storage should be so lucky to have a man working for them. I would take Fred and put him to work for me. Awesome job Fred!!!
OK storage facility price was fair location in is OK out side units are priced decent for the size they hit you for insurance when you sign up no where in the videos or the ads for the price does it say you have to have their insurance so you dont know if your even getting a good deal make sure you pay for your stuff on time or it will be sold on e bay or auctioned off to the highest bidder.
Tom was very helpful and answered all my questions. The storage area was clean and the floor had a fresh cote of paint .
Excellent service, clean storage facility and good price.
My rental unit is more humid, and hotter than the one I rented at public storage! the one at PS was 10 x 10, in Tarpon Springs on Pinellas Ave, cost less per month, and had $ 1 for the first month!. it was against an external wall and the metal beams against the floor had rusted considerably. When I asked if they could move me to another 7 x 10 or even a 10 x 10 interior unit, they said there were none available, and I could get the first available, by which time, most of my items had been moved into the unit. When asked if they could adjust the thermostat and humidity control, they said no. Sure they were pleasant about it, but I cant recommend their Palm Harbor, FL location. I am putting 4 damp rid buckets in the unit and they are turning solid/filling with water in as little as 2 days, argh! The first visit had the units so cool and the humidity so low, I wondered if they adjust thermostats when they have people coming in to sign up for a unit, and return to a hotter, more humid setting after they have them rented...hmmm. I think that they should offer to give me a considerable refund and lower the monthly rate to make up for the difference in conditions...I have severe mold/dust allergies, and carry an epi pen for these, as well as chronic migraine, so I am sensitive to their current conditions.
Kimberly is very friendly and helpful person. She takes care of bussiness.
Professional staff clean property
The store is immaculate. Customer service is fabulous. Very helpful.
The managers are worth the visit. The store is spotless and the service is top notch. I wouldnt go anywhere else
Great customer service. Fred was very fast and efficient and a great price!
Immaculate and well maintained facility with excellent customer service! Would highly recommend!
Dennis Tamargo was very customer oriented and did an excelled job in helping us consolidate 2 units.
EXCLLENT PLACE 2 GO & RENTAL OF STORAGE & THE GROUNDS ARE EMACOLINTE
Very clean facility, employees are very competent and friendly. No complaints.