Had a small scratch on top part of door.I was afraid to have painted as car is 8 years old and I was worried about not getting a perfect match on a 4door and see a shade difference every time I looked at the car.I was reassured they could do it and they did!! Very happy working with Ken and the staff there.If I ever need a repair I know where Ill go.
I needed to replace the front bumper on my car due to damage from an accident years back. I got an estimate that came in competitively as compared with Roberts Collision of Clearwater and Fermans Collision of Tarpon Springs.Roberts Estimate: $1985.68 (2 Days- booking within a week.)Fermans Estimate: $1806.07 (5 days - booking within 3 weeks)Carsmetics Estimate: $1571.62 (2-3 days- booking within a week.)The guy who did my estimate even gave me a great tip about replacing my headlight bulbs when my dealership told me (untruthfully) that they could not replace the bulbs unless I did the bumper. I was able to replace my headlights thanks to him.Unfortunately, the initial estimate ended up being off by about $246 because they did not account for a needed panel replacement.The new total was $1818.36However, their initial quote was so low that, even with the additional charge, the work was still competitive as compared to other collision centers and my research into the potential costs.The initial estimate of 2-3 days ended up being about 4, which was fine with me given that I thought this could be the case given other research and estimates.The work they did came out great and the color matching and pin-striping on my side panels was perfect.If youre looking for a cosmetic repair shop with reasonable prices and quality work, I recommend going here.Just make sure to check your itemized list when doing comparatives to be absolutely sure about the price competitiveness.Will be using again to get my headlights restored.
I picked this business based on all the positive reviews, got an estimate to repaint rear bumper i scheduled an appointment and took the car in, when I picked the car up the bumper was pink well my car is a white metallic they put to much red in the paint so I brought it back the following week and they got me a rental car which was very nice of them when I pick the car up there where numerous imperfections so I brought it back again the following week when I picked the car up it looked acceptable not worth the 500.00 I spent. When I took the car home I noticed they burned some the paint buffing it out, needless to say I will not be going back a 4th time. I will say Ken was super nice and professional. If you are a near perfectionist and have metallic paint I would not recommend going there.
I highly recommend the Palm harbor location of Carsmetics! They are totally professional and their customer service is outstanding!
A fantastic job at a very good price! The areas that were painted on my car look as though they just came off the showroom floor. I was given a free rental car to use and the job was completed exactly when promised. Highly recommended.
I brought my car in to be painted and they did a fabulous job. The manager was great, gave me a great price and did a wonderful job. I’ve used them before so I knew they were good. I recommend this highly
Keith was so nice, he came outside with me he looked over everything on my car, and then emailed me an estimate which was so reasonable!
Dave was very helpful and professional. Took my car in for estimate after someone hit my car in parking lot. Dave was honest and did a great job. Will recommend this place to all my friends and family. Thank you.
They helped us out today after a car wash across the street damaged the doors to our car they were so friendly and willing to help us out of a stressful situation we will be recommending them to everyone. Thanks so much to the staff here you guys know how to do business and are so kind. This is how a business should be run. They will listen to you and help you in any way they can.
Not a real experience company as far as doing extensive collision work unfortunately for me I got hit on 19 and I want to get it fixed hard to find a place to fix it.
Just got my car back from carsmetics... it was the greatest car body shop repair experience Ive ever had in my 50 some years of car ownership! They did exactly what they said they were going to do at an incredible price and did it when they said theyre going to do it... they provided me with a rental for several days at no cost to me and as far as I can tell Ive got an identical paint match! Just North of Tampa Road on Highway 19... Absolutely positively tell him I sent you!!!
Very impressed! Took my 2012 Dodge Charger in to fix a huge dent in the front quarter panel. To be honest I never thought the car would look the same again. The estimate only took about ten minutes and their quote was over $500 less than the closest competitor. They covered my rental car for three days and when I picked it up I was amazed. It looks better now than before the accident. The staff was polite and helpful and I couldnt be happier. Completely satisfied with the quality of work. Highly recommended!
Friendly service and quality work.
Very professionalDid awesome job on repairs to car.2 days and car finished. I will use them again..
Excellent service and great people, very friendly. I would definitely recommend this company to anybody because of the great work they did on my car and the price was very reasonable. I did a before and after comparison and the results was mind blowing. It looked like nothing ever happened. These guys are great at what they do and im so thankful for them and will definitely recommend them to others and will be going back if need be. I can go on and on which shows how happy and satisfied i am. Thanks again from the bottom of my heart Carsmetic and may God continue to bless you all 🙏🙌👍👍
Price reasonable. Work looks great. Hope it stands the test of time !
We have used Carsmetics in Palm Harbor, FL multiple times over the years. Ken and his team of professionals do excellent work. Timely, Perfection as well as a pleasant atmosphere.Thanks Carsmetics !
Excellent work & prices! Ask for David.
The workers there go beyond to make sure your happy when you pick up your vehicle. And the manager even stayed after hours for we got stuck in traffic 6⭐ guys
Fixed my 2014 Honda Civic bumper on the spot not even 30mins! Wasnt even charged since it was a small fix
Excellent service! Speedy quality work. Very courteous staff. Highly recommend this company.
Why cant all services be this easy??The Manager Ken is on his game, the price is very fair, and the repair looks great. I will highly recommend them to friends and neighbors.
I loved my experience here would recommend to anybody that needs body work done on your vehicle after a collision it is top notch service special shout-out to Justin the assistant manager there he helped with the process and educated me on what they would be doing.
Out standing paint job on my Grandsons car on hood and trunk lid. Highly recommend this company
I had taken my car in because someone left gouges on my driver side door. Kawika and the folks that did the work were outstanding.,.great customer service, perfect work and on time! Thank you!!
Excellent service and pricing. Turn around time is exceptional. Staff is professional and courteous. Follow up calls couldnt get any better.
Very impressed!!! I took my car here this morning for some minor damage that was done to my front bumper. Not only did I receive great customer service but they were done in the same day and my car looks amazing! Even though I didn’t pay for it they had the best price around.
They did a fabulous job repairing three different damages to my car and corrected an issue I didnt expect to be done. The car looks brand new again! Thank you!
Had a front bumper peeling off on the right side of my 2014 Hyundai Accent. Other places would not fix it.Carsmetics did and it looks great. Pleasant staff and great service from Samantha, and Randy. Highly recommended! Five Stars!Marc DozierNew Fan of CarsmeticsPalm Harbor, FL 34684
Kawaki the manager buffed out scratches to my car after the ceiling in my garage fell on it during hurricane Eta. He did a beautiful job and didn’t even charge me!!!! I would definitely come to them again and recommend them.
Ive been here twice after damaging my car. I dont trust just anyone but I came back because these guys do a great job! The store manager is very kind and Im grateful for their help as well as being so nice.
Went for an appraisal. It was quick. It was easy and polite but the estimate seemed outrageous. I had heated they were the best per value. Did not get the work done.
Professional with excellent workmanship. Samantha is the point guard for Carsmetics and kept me informed every step along the way. They were delayed due to cold weather but Samantha was clear and concise in her explanations and projected completion date. Everything from quoting, to drop off, to pick up was smooth.
Kawika did such a great job taking care of my Yukon after I scratched it up on my garage. I am so glad I found this shop and would highly recommend them to anyone. The level of customer service is second to none. You will not be disappointed with this team. Two thumbs up to these guys and girls!-Dr. Billy
The workmanship at this shop is top notch. My 2008 F150 Limited had several rust spots on the front bumper, which I put off fixing for way too long. They made me fall back in love my truck! Its perfect. Looks brand new. The best part, it was half the price the dealer wanted to fix it! I highly recommend this shop to everyone!
The front desk manager and people at reception were awesome. Car was finished earlier than originally stated and work was flawless. I appreciated the professionalism of the front desk staff and the honesty and friendliness they exhibited. Would highly recommend the Palm Harbor location for these reasons and will return to these people if needed
These folks did a great job repairing a few door bumps on my 20074 Runner. In fact, I was so pleased I went back to thank them for going an extra mile that I had not noticed when I picked up the truck. I had a Gas Cap Door that was out of plumb with the rest of the trucks exterior panel and when filling up for gas the other day noticed it was no longer an issue. Can you imagine asking for work to be done and the management there, including the technician fixed this gas cap door hinge without mentioning to anyone. That is called integrity and Ill be certain to go back. Special notice to The Store Manager, Eva and the Technician who performed the work. Its all about the folks that help build this Country and I remain grateful that Integrity still exists...………..
I was a little skeptical of coming here at first, but they did some really fantastic work on two cars of mine that both needed to be fixed! They gave me a legit quote within ten minutes, and stuck to that price when I decided to come in and do both cars at the same time. They had both cars back to me on the days promised. The staff are personable and friendly. I really had nothing short of a wonderful experience with them! Highly recommend!
Have to say I am extremely impressed with the job they have done on my car. They came in with the best price in town and sometimes you get nervous that the price can’t be right for the quality of work but it definitely was. Would bring back any car of mine here for repairs to occur.
I had the hood on my Pontiac Solstice repainted by Carsmetics in Palm Harbor and they did a great job. There was some orange peeling at 1st because of the wet rainy weather, but they had me bring it back in 2 weeks to be wet sanded and polished and it turned out fantastic. I will use them again as I have a Jeep Grand Cherokee that has some hood issues also. Great job at a great price.
I went to Carsmetics for minor bumper repair and I highly recommend their service! The staff is super friendly and honest. They fixed the damage quickly at a great price - much lower than all the competitors. Cant beat that!
I cant believe what a fantastic job was performed on fender dent. I recomend the work at this shop 110%.However, the front desk had attitude when I requested he wear a mask. Not sure Id use again due to that, otherwise, clearly 5+ stars.
I had a small trim repair that was handled quickly and done right. Kawika was great to deal with and the price was right. I highly recommend this shop.
These guys know their stuff when it comes to taking care of cars and repairing them. They are wizards at their craft, dont know how they do it! The have helped me out quite a few times and they even helped paint my new front bumper for my 13 Hyundai Veloster. Great work and excellent service 👍highly recommended! Thanks guys!
Great experience! Amazing service! Outrageous job I can honestly say I couldn’t have anyone do my body paint work any better then them! Thank you !
I really like Carsmetics. The gentleman behind the counter was very nice, professional and straightforward. The end result was great my car looked like nothing happened. It only took the entire day to complete the job and they were nice enough to pay for my rental car. I will use them again in the future if I have damage to my car that is less than my deductible.
Very professional people.
Did all the work dealing with my insurance and made it stress free on me. probably not the cheapest option if thats what youre looking for, but really fair price and great quality. Told me the paint had a lifetime warranty which is another plus.
Wow! Three simple words. This Body shop is amazing. They go the extra mile to get it right. Highly recommend this shop to all my family and friends.
From the moment I walked in, I felt so comfortable. The manager, Kawika Eva, greeted us immediately and was so nice and professional. We received the estimate which was extremely good and got scheduled for the next day. The quality of their was outstanding! I am so glad that we took our car there. When I went to pick my car up, another customer was picking up her car and told me that she had used them before and loved them too.Thank you Carsmetics!
I had minor scratches removed . Wonderful job. Vehicle was done on time and looks great.I thought the paint would be hard to match...apparently it was no problem for them. They are truly professionals, and their customer service is second to none. Ken was very helpful, knowledgeable and professional. My only regret is that I can only give them 5 stars. I would HIGHLY recommend them.
GREAT RESULTS. I HIGHLY RECOMMEND.
This place was beyond professional and amazing. The staff went beyond my expectations in helping me with the repair to my car. They were extremely courteous and professional! The work they did on my was perfect and better than I could imagine! Not only would I highly recommend them, but I will be a lifetime return customer! Thank you guys for everything!
The gentleman there were absolutely amazing. I took my car in tuesday and got it Wednesday! Everything looked great they even gave me a discount. Will definitely be going there in the future.
I was getting my Mom in the car after her cancer treatment when out of nowhere an older woman about 109 years old backed out and swiveled around in a huge suv. Idk how she saw out of the rearview. Bashed up 2 driver side doors front and back. I didnt know anyone just recently moved and I was pleased with the service the amount of time it took. Car rentals are on premises. Happy with the employees and my car doors are PERFECT
They do NOT honor their life time warranty. So be warned about this sales trick !*** UPDATE: READ MORE:Business owner claims that damages are new and will not be covered by their life time warranty. I claim that paint is chipping, cracking and peeling off due to poor quality job they did. We went back and forth with our heated arguments - no results. How can I prove that he is wrong? How can he prove that I am wrong? It seems that his definition of life time warranty is much more different from mine and what overall industry considers. The industry takes a stand with the customer in such unresolved and not obvious cases - it is better for the companys reputation especially nowadays with internet and social medias.I paid for a product and warranty, I did not get the latter one. I would have felt much better if I had NOT had this life time warranty from them. I am feeling ripped off and cheated.I am writing this review for others to BE CAREFUL about promised life time warranty - you will not get what you think you paid for.
Very honest and up front. Called me during the process to keep me updated on my car. Price was right in line with quote- no surprises. Very professional. A service I hope I will not need again but happy I received from this shop!
I had a dent in my car that Carsmetics repaired and painted. The paint matches perfectly! Kawika and they rest of the team at Carsmetics we’re super friendly and went above and beyond for me! I cannot be more appreciative for their outstanding kindness!! They were my third quote and came in way less than anybody else! I would absolutely recommend them to anybody! Thank you Carsmetics!
I voluntarily went in for an estimate to repair key scratches on the front doors. The parking lot was empty and the shop bays silent.A guy came out right away with a blank sheet on a clip board. He did not wear anything indicating he was an employee. He did not introduce himself or ask me any personal data.I volunteered what I wanted done. I reminded him the car was 8 yrs old. This would be a non insurance cash job and that I had a flexible schedule.He circled the car once, scribbled a few notes and announced it would be 600 to 800 dollars. I balked, told him I thought that was high. He was not budging..I left very dissatisfied.
These guys are great! Low price, did what they said they would in the time they said they would do it! went over and above and even cleared up my headlight and tail lights! Very professional and detail oriented.
I highly recommend Carsmetrics. The staff are very professional and they treat their customers very good.
Were honest about not getting the dent removal prefect, but it looks 95% better.
AwesomeSuper nice people
Recently, my family and I were forced to once again repair a vehicle due to collision. It meant another trip to Carsmetics in Palm Harbor. Kawika and Scott came through, again, on every promise and more. OUTSTANDING! There were issues with delay in receiving parts, and they handled it in a way that most body shops would not even think of, let alone -- consider for their customer. They provided, hands down (!), the best ever when it comes to customer service, more than fair price deal, sincerity with follow through on their promises and fine quality workmanship. Truly, could not have been a better experience.
I would highly recommend Carsmetics. Their manager at the Palm Harbor location is great. Communicates well, is honest and prompt. Which is obviously not always the case in the industry. They did some work on my wifes Infiniti and did a great job at a reasonable price. I will be using them in the future for any scrapes, dings or scratches I have on any of my cars.
They were by far the best price in town and the most professional and courteous shop that I have dealt with. The work was done as promised and I very satisfied with the results. If I need some minor body work done again I will definitely go back.
Honest people and honest pricing. Definitely coming back for any future repairs.
Top notch! Had front and back bumper scrapes and scratch repaired and painted. Looks brand new. The paint matches perfectly. Employees were very professional and extremely nice. Will use them again for sure!
Great work at a great price. I could not be happier. They repaired the side of my daughters Hyundai Sante Fe where she was side swiped. Looks like new. Thanks Guys!!
They did a fantastic job with both my front and rear bumpers. When it turned out they couldnt fix one of them for as cheap as we hoped they made sure to help me out on the full price. Job was done quickly as well.
Extremely professional and courteous. They went above and beyond our expectations . I very highly recommend Carsmetics Palm Harbor FL.
I had a small dent repaired by Carsmetics. They did an excellent job and were extremely polite. The price was fair and lower that its competitors. I definitely recommend them for good work and at a good price.
Absolutely great service and work. Kaweka (so?) Is fantastic. Would 100 recommend and will return if I ever need more work done. Thanks!
Great customer service and great work at reasonable price
I have used this Carsmetics location twice before. Each time, the job was done right, under what I thought it would cost, and on time. Kawika and his crew do a fantastic job.
Quick service, professional team and at a great cost. I would definitely recommend to friends and family.
They stand behind their work!! Had my daughters car painted there 3 years ago and it began to peel and they took it in with no questions asked and painted it again and it came out beautiful. Scott was wonderful to deal with and they did it in a timely manner.
Nice guys but too expensive for me 😫
My family has used the local Carsmetics,Palm Harbor, Florida numerous times for dents and significant scratches. The work done is always first class. The front office has always been very efficient and pleasant. On my laast three visits, I was serviced by Kawika Eva,store manager. who was very efficient,helpful .. and very pleasent Doing business with Carsmeticc is a pleasant experience.
They did a great job. It is our second time using them and we will definitely use them again.
These guys do perfect work I am very happy with the results the color is perfect and even with an educated eye, you couldn’t tell that the bumper was fixed. I am so happy with the results and the quality of work plus they back up everything to do with a lifetime guarantee which is very refreshing
I highly recommend Carsmetics. I needed to get my RAV4 cleaned up for sale. The Manager, Kawika Eva, is very honest and upfront about what they can and cant do. I received a very fair estimate for the work required on my RAV4. They were able to get me in the following Monday and covered the cost of my rental. I was truly amazed at how beautiful my car was! All door dings and bumper scrapes were removed. The rusted dent in the hood from a rock was completely gone and the blended paint job was undetectable. Since moving to Florida, I now know why these guys are in business in the first place and after having work done at their shop I know how they stay in business. Thank you Carsmetics!
Have fixed my car and my familys cars multiple times. Always honest and reasonably priced. Pat is great and will always do everything he can to make it right. Would highly recommend.
Im sure Ill go back again when the next moron lets his door slam into the side of my car. I will have to admit though, their paintless dent removal process is pretty amazing. Nice people to do business with.
Fast and friendly service, fair pricing. I stopped by on a Saturday morning to find out what could be done about a dent in my bumper someone caused in a parking lot. Ken was friendly, gave me an estimate and said to bring it back first thing Tuesday morning because he didnt have anyone on site that day to do the work (Monday was memorial day so they were closed). I brought it in Tuesday morning and was in and out within 30 minutes with the work being done and coming in under the cost of the estimate. The quality was great and I will be definitely coming back here for some other minor repairs that need to be finished as well. I was provided an estimate for the other minor work end it is also very affordable. I would highly recommend!!
Great experience with the guys at Carsmetics. I had a small dent on my rear panel & had scrapes on the passenger door. They were fast with a quote and were over 50% lower than the 2 other quotes I received. They finished the job on time and I could not be happier with the work they did. I cant see any scratches or dents and they did a fantastic job matching the paint.
Super professional and friendly service. They worked with my insurance and kept me informed of spcific changes. My car looked good as new and their price was super reasonable. The manager Patrick was fantastic!
The gentleman I talked with had been working there for 14 years. Business must be doing something right to keep employees. Also was able to give me an estimate for repairs in a reasonable time frame.
Went in for estimate on paint job. Decent service just found a better price with Maaco.
This place is not one worth walking into. The women at the counter was rude and attempted to charge me over 800 dollars for a replacement that should cost 120. Absolute bologna, I will never return.
My after market spoiler began to peel off. I was quoted $1250 by the mercedes dealer to replace it. I took it to another shop that simply refused to touch it saying they were concerned about hurting the paint. So glad I found Carsmetics in Palm Harbor. They quoted me $50 to fix it and when I went to pick it up waived the charge and gave it to me free. The repair was done perfectly. Thanks Carsmetics
My Honda Fit had some severe sun damage on the roof and hood, and the guys at Carsmetics were able to repair it beautifully! The car looks like new again and I am very pleased at how quickly and affordably this was done. Bravo, Carsmetics!
Could not be happier with the service I recieved. Kawika and Scott are two of the most helpful people iv ever delt with. They both went above and beyond and ensured that my vehicle looks great! 5 stars through and through!
These people were great. They beat 2 other estimates by 200.00 and less time, they also took care of my rental. I highly recommend this Carsmedic to be your first and last estimate. Thanks Guys.Henry K.2010 Hyundai
They did a great job on my car!
These guys are the BEST!!! Pleasant professional and car is amazing. Thanks
How this place has 4 stars I have no idea, worst customer service ever. I was lied to twice, First I was told that they would handle all issues with the insurance company, then I was told they dont argue with insurance companies after they could not find the part they needed. The other lie they told me was they ordered a part, they said they ordered it leading me to believe they were waiting on it, then they said they couldnt get it. So clearly they lied, this wasted 2 weeks (obviously that was a red flag). When I called they never once called me back, I had to continually call them and when they found out there error they did not call me back. Unreal, do not use. Corporate needs to get on this, Ive dealt with Carsmetics in the past no problems.
The guys are great and very professional. They will take care of you and will fix any scratch or dent and they will get it done same day.
I really cant say enough good things about these guys and the work they do. I brought in my classic 1990 Cadillac Sedan de Ville. The car has retractable bumpers and the rear had been pushed in about 4 inches. No dent or scratches just pushed. Angelo said to pull it around back and let Randy take a look. 15 minutes later my car is driven around front and it is PERFECT! A better job couldnt be done. The price? Incredibly low! I recommend these guys whole heartedly. Great friendly service, better work you couldnt ask for.
Give these guys a chance! After some road debris struck my hood on my 2017 Tacoma I felt sick at the thought of taking it to the dealer. However, Carsmetics had a reasonable quote and solution. I had my hood completely repainted on my new truck and couldn’t be happier with the result.After reading some of the comments I think people have unrealistic expectations.My advise for folks are 1.The repair shop can’t be responsible for how your insurance company responds 2. Always give the repair more time than your quoted 3. If you’re not satisfied simply discuss the issue and give them an opportunity to correct.