I have had the privilege to work with Gary Luck & PoshPadz both as a renter and owner. We initially met Gary through renting multiple properties down in Palm Beach. He was incredibly thorough in touring us around the different properties and giving us the ins & outs of the area (which included favorite local restaurants, shopping areas, activities, etc). While vacationing, we fell in love with Palm Beach and decided to buy a condo of our own. Being a NJ resident full time, we knew we wanted to rent it out to offset our expenses. That being said, there is no one we would have wanted to manage and rent out our property other than PoshPadz. Our condo is always in perfect condition each time my family comes down to use it. We could not be happier working with Gary and the entire PoshPadz team. This has been a win win for all!

We loved our stay at Villa Playa Blanca. Everything in the condo was new and spotless. Great ultra-modern appliances. Cuisinart pots and pans. Comfy beds, nice linens and towels. Lots of little things like beach chairs, coolers, pool noodles, etc. Very nice screened in porch. Right near the tennis courts, pool and Carlin park. The entire Jupiter Bay property is well maintained. Gary was great at resolving any issue. Departure day clean up was renter friendly due to the instructions from PoshPadz

I have now rented a home for my family and I from POSHPADZ and Gary three out of the last four years and I could not recommend their properties, service and commitments to design and service excellence more highly if I tried. I will be using them again next year, and for years to come, for sure!

We booked poshpadz as a last minute extension of a trip we were already on. Pics looked nice, pool looked nice, location wasn’t bad (approx. 10 min drive to beach), and price was alright. While the first impression was nice, it did not live up to expectations and I would not rent again and can not recommend to others. There were a bunch of relatively minor issues that had other things been okay I probably would have overlooked and wouldn’t bother to complain about such as mildew smell from washer, dishwasher that didn’t really clean stuff, towel bar and toilet paper holder that fell off wall, pool that wasn’t filtering properly and needed service call, cable not working in one bedroom, despite each room advertised as having “smart” tv only living room did, promised “beach chairs” being mildewed folding camp chairs, etc.The BIG issue however that could not be overlooked and made this an unpleasant stay was the A/C. The A/C seems underpowered and can barely keep the house cool, but manager has a NEST thermostat set to automatically turn off if people are not home so when you get home from beach, dinner, etc the house is in the mid 80’s. After 4 hours home with the A/C running, it was still 79. After struggling with this for a few days trying to adjust thermostat to keep house at least something approaching a comfortable temp we find the manager has remotely locked the thermostat with a PIN. Finally reached out to manager who tried to convince me everything was fine and WE had created the problem by adjusting thermostat wrong (which clearly wasn’t true since it had been like that since day 1). So we and our 3 kids suffered through it another night and had same issues next day. Spent more time arguing with manager who offered unhelpful suggestions which we had already done such as turning on ceiling fans, closing windows/blinds/doors. For the last day of stay he finally agreed to leave thermostat on and sent tech to look at unit (tech supposedly cleaned it and some other things). The last day was rainy so we didn’t go out and it was not as sunny/hot so hard to tell how much difference it made and by that point we were just happy to be leaving the next day after spending 6 days struggling to keep the house comfortable and arguing with the manager who is clearly just trying to save on the electric bill.To add insult to injury, after checkout I got a bill for 2 stained towels and a broken glass tray. The cheap white towels were “stained” (I’m pretty sure they could have been bleached just fine) cleaning up a spill, the glass tray was not broken by us and I dont know if someone else broke it or that was just a straight up lie. He sent me a copy of the “legal document” I signed at check-in saying I agreed to pay for damages + $75 fee. I’ve rented many vacation homes and have never once not had a security deposit returned in full but I was fed up enough with dealing with the manager at this point I just paid it with comment and moved on.

Gary wasa great host, it was a lovely place for us to shelter during such uncertain times whilst on holiday. The place was amazingly clean. Even my partner was impressed. Highly recommend. We will definitely use again next time we visit.

Great well ran company. They truly go above and beyond for their customers!

I am a property owner in Palm Beach Gardens for 12 years. I was experiencing difficulties in renting my condo until I met Gary and Kaylyn from POSHPADZ 9 years ago. I was immediately impressed with their professionalism and knowledge of the South Florida rental business. After my meeting with them they convinced me to not only have POSHPADZ take over management of my condo, as I live in New Jersey, but also have them redesign my condo with furniture, etc. consistent with the POSHPADZ Brand. Upon completion, Immediately my condo was and has been rented on a consistent basis. The POSHPADZ Brand is unlike anything I have ever witnessed. The uniformity, yet uniqueness, with each of their properties is amazing. Posh decor and consistent attention to detail is their hallmark! As an owner, i greatly appreciate the turnkey business model POSHPADZ employs!! From carefully vetting tenants through completion of their stay, the POSHPADZ team ensures ultimate satisfaction! I highly recommend that any property owner looking to buy/sell or rent reach out to Gary and Kaylyn. I assure you that you will be “sold” and incredibly pleased as I have been for 9 years!!

Poshpadz are great! Gary and his wife were incredibly hospitable and catered to our every needs whilst we stayed in their property. Especially thankful for the care and attention regarding cleanliness of the condo during this awful, uncertain times. They even left hand sanitizer, anti bacterial spray and extra toilet roll which was impossible to get in the local stores. Would definitely recommend to others. Thank you, we will be back!

DO NOT BOOK with PoshPadz. My family was scheduled to stay in one of their homes during Spring Training 2020 in Jupiter FL.Due to the GLOBAL HEALTH EMERGENCY that is currently occurring causing spring training games to be cancelled and many establishments being closed, not to mention the health concern, we were forced to cancel our trip. Every vendor has been understanding, EXCEPT for Gary and Poshpadz. He said it is business and the refund policy only allows for acts of God and then preceded to say that this was an act of God.This is far from business, Gary. This is the health and welfare of people nationwide. This is absolutely an extenuating circumstance. My parents work incredibly hard for their money and you are only concerned about your business vs having a little empathy for the current situation. The final piece i will mention is he noted that business is continuing as usual down here (meaning Florida). I find it hard to believe that normal is cancelling every major sporting event that occurs in our nation. Good one. DO NOT use this source for anything.

DO NOT BOOK OR RENT WITH POSHPADZ.It’s been a very frustrating, expensive, and disrespectful experience while trying to book a getaway during spring break with my family to their Jupiter Florida rental.Obviously it’s been a crazy time around the world with this sickness spreading, it’s been scary and uncertain for everyone. Because of the virus, I was unable to drive or fly to FL and fulfil my stay. I tried cancelling the $2000.00 6 day trip stating I would love any flexibility, as every other company for travel expenses I was dealing with was more than understanding. I asked to receive a credit to be used at a later date to their same place...and of course he denied my inquiry. I didn’t want to put them out or hurt their business but they had zero respect for my financial capabilities. Gary the President Of POSHPADZ not only wouldn’t return my phone calls but was very rude and short in the email replies via HomeAway messages. Now reading the other comments and reviews, it is clear that I never should’ve booked with them to begin with. I unfortunately won’t be getting any refund or flexibility on dates through this company.During such a tough time on everyone, I wish we could help each other out but it’s beyond clear that this is a selfish company and owner.Do NOT rent this place, you can do much better with much more understanding and friendly people.

NEVER AGAIN. This is unbelievable. Per the FEDERAL GOV, I am unable to travel due to the worldwide pandemic (COV19). Gary will not work with us for a refund or credit for a later stay. I am absolutely floored by this company.

The rental was $4000.00 for 7 days stay in Jupiter, Florida at 6932 2nd street. Not on the beach. Not a large place. But, the place appealed to my wife and me because of its beautiful pool that consumed the entirety of the small back yard. So we forked over the extra money for this “luxury” vacation spot.We checked in at night after traveling with our 2.5 yr old and 13 month old. Gary was nice enough. He told us the pool would be cold and he could run the pool heater for an extra $40.00 per day. So, we said ok. We went to sleep and the next morning the pool was still cold, not to mention dirty. We let Gary know and he said it would be fixed right away. This happened everyday for the rest of our stay. The main attraction was unusable.We also requested a late checkout prior to our arrival. According to the website if you send your itinerary, checkout time will match to accommodate your stay. False. First Gary denies we sent him that request. But my wife showed me the email. He never addressed the email. He just ignored it. Then he says he never agreed to a later checkout. Which is true, he did not agree. We just thought he would honor the itinerary sent to him in accordance to Poshpadz promise to accommodate. Now, we have 2 babies and our flight is at 8:30 pm. Anyone with young children knows that being without a home base during the day is a nightmare. Gary could care less. His kind words did not match his actions.Now, I called Gary because we wanted to leave. We were not too keen on sticking around anymore. This is not what we signed up for and we were getting put out earlier than anticipated. When speaking to Gary about the pool he mentioned industry standard multiple times. Mechanical failures are not something he was liable for, he can try to fix it but there is nothing else to be done. This is the industry standard. The price sure isn’t industry standard. I told him this should have been checked before we arrived and he said it was working. He said the pool would be filthy if it wasnt working. I told him my wife spent 1.5 hours cleaning the debris out of the pool. He basically said I was lying. Later, he attempted to assuage our unhappiness with a 10$ bottle of warm champagne with plastic flutes in a cooler much too small for the bottle. He also gave us a key to a heated pool in an old folks retirement community on our last day... he said the key should work because he compared it to one they use all the time, which means this s*** isnt uncommon.All in all we would absolutely not give our business to Posh Padz in the future nor recommend any friends ever use them either. The incompetence of the staff and inconsiderate actions brushed off as industry standard, all at a luxury price, make for high expectations and tremendous let down. Do not be fooled.

Luxury properties that have are exquisitely decorated and maintained down to every detail. Professional and courtesy owners with a passion for what they do and the knowledge to back it up.

We have had a very successful and wonderful stay at Seaside Shangri La, and if we decide to return to Boca next year, this is the house wed consider. The house itself works for our needs very well. The outside pavilion has been a real plus. Short walk to the beach is wonderful, and short drives to everything in town is excellent. This is an exceptionally nice neighborhood with owners who greet us and have helped when weve needed advice. Weve felt very safe. No noises at night. Beds comfortable, and linens are first class. Everything anyone needs in the kitchen is there. House was immaculate when we arrived. Beach equipment in the garage was excellent, particularly the Tommy Bahama chairs which have back straps, and the wheeled cooler a masterstroke! This house is a gem. Among the best weve rented in Florida.

Started this business 15 years ago, we offer real estate, vacation rentals & Interior design services. Love our clients and serving the Palm Beaches. Unfortunately, our competitors have managed to post negative reviews and we ask all of our thousands of happy customers to add your honest experiences. Thank you.

I have stayed with Poshpadz and I am blown away by the great customer service (Gary and Kaylyn Luck) the properties were so clean and refreshing so beautiful. I have nothing but wonderful things to say about Poshpadz I will always stay with them on all my travels.

POSHPADZ owner Gary Luck and his team were very professional in all of the rental transactions. Condo in Jupiter in the Indiantown/US 1 area was very clean and fresh as advertised. Location very close to beach, parks, restaurants, and entertainment. We have 2 minor criticisms--Main living room windows need some blinds or curtains for privacy and nose of stair treads between levels are uncomfortable and present a possible tripping hazard. Would definitely do business with them again

The filthiest property we’ve ever rented, with a condescending property manager.We traveled from Montana to Delray Beach, checked into the rental and we were greeted by a college kid (I’m assuming - he had a tattered baseball cap, tattered jeans, and said “bro” repeatedly). This “kid” showed us around quickly, but our 2 year old was cranky after 12 hours of travel, so we didn’t immediately process all of the filth.The partial list list of filth/complaints:- Used fingernail clippers in the food cabinets (I have the pic)- Spilled pasta sauce on floor- Leftover, opened food from prior guests (a package of sausage, opened, just sitting there..tasty)- Dried leftover food all over the “clean” pots and pans, with numerous old food debris scattered throughout the drawers- Sink (all sinks!) handles smeared with the grease and printsSo we told this to Gary, and he said, “Is it sooo bad? I mean, really that baaad? You’re telling me you have to leave?? Do you want to leave? (Yes Gary, at night, with a 2 year old in tow, we’re going to rental-hunting...thanks) I’ll send back over the [college kid] and have him re-clean it”.Not kidding. He said that. This also implies a professional cleaning service did not clean the property, yet a cleaning fee was billed to us.Finally, my wife suggested he send over a Professional cleaning crew. And when that cleaning crew arrived, I learned that “aye dios mio”, whatever that means, is NOT a good thing. Our cleaning crew was SO DISGUSTED, they pulled out their own phones, and started taking pictures of the filth to show Gary.So, eventually, finally, the house was clean, and we realized that the pool that looked “dark” at night, when we checked in, was actually...GREEN with algae. Unusable.Yes, the pool, THE swimming pool, at our “luxury rental” had not been cleaned, according to the pool professional, in “weeks to a month...and it’s leaking water”. The pool guy said that.So Gary came over the next day and started to tell my wife (thinking she was a Montana mountain girl) “we’ll have it up and running right away!”Wrong.My wife spent 30 years living in Miami, with a pool. She knew (I didn’t) that the pool had to be “shocked” with a high dose of chemicals and that we wouldn’t be able to use it until the last evening of our last day. No pool. Gary, the owner/salesman, became defensive, caught in his misrepresentation, and said “I’m going to talk with the owners TODAY about getting you some compensation due to these conditions.” That was a nice gesture, but honestly, wouldn’t everyone simply prefer a clean house and a working pool?We got neither. A week after Gary suggested the partial refund, we never heard back, so I called the actual owner of the house, CEO Michael Tinsley from the DC area. Michael ignored my call and sent me (wait for it....) back to Gary.About Gary: Gary is a salesman. I know this. Gary knows this. (I know this because I make a living [that’s right] finding jobs for Salespeople! Good, 6-figure jobs - so I know one when I see one). He is NOT a customer service specialist, which you kind of NEED to be if you’re going to manage rentals. Your customer service should well exceed your salesmanship - for this role - helping renters. Salesmen can be pushy, defensive, and slow to apologize, if at all. They solve problems quickly, but they want to move on quickly as well. Empathy? Not so much. In fact, in the heat of the argument over Gary’s “quick-fix” pool suggestion, he actually said, “You are the ONLY guests to complain about this property - we have it booked solid!”.Now, does that sound like customer service or a salesman to you?Throughout this entire ordeal...multiple phone calls, emails, and texts, and even meeting in person, Gary NEVER ONCE said the phrases “I’m sorry” or “we screwed up”. Never. Most salesman don’t say that.This property could be amazing due to its location. And I’m sure at one time it was. It was genuinely sad to see it so filthy and roughed-up and with a green, leaking pool.

Generally attend concerns in a timely fashion

Excellent properties, nice service, fair rates. I recommend to everyone who want to have a different experience while staying in Florida!

I am the owner of a property in Delray Beach, Florida, which is managed by PoshPadz. I am delighted with their services and would highly recommend them to any other property owners who are considering enrolling their properties in a vacation management program. We took advantage of PoshPadz design services, hoping that they would create a home environment that was inviting, relaxing and contemporary, all at the same time. They did a fantastic job! Their ongoing management of the property is consistent with the same attention to detail. For example, Ive noticed that they iron the laundered bed sheets before dressing the beds ahead of each new arrival. They thoughtfully place soaps, shampoos and shower gels for our guests to use. They even provide each new guest with a celebratory bottle of champagne to welcome them into the home and place a small chocolate on their bed place to offer a sweet reward for what is likely a long day of travel before turning in at night. While our property is located in the wonderful beach town of Delray, with wide open beaches and a sparkling night life, I like to think the highlight of our guests vacation is still the enjoyment of our property itself. Given our high rental rates, I must not be far off the mark. This wouldnt be the case without PoshPadz attention to detail, marketing and outstanding clientele. That last element, clientele, cant be overlooked. In a vacation management program property owners tend to worry about the trustworthiness of the guests staying in the property. Poshpadz does a wonderful job of vetting the guests before accepting a rental. Weve never had a single problem. Thank you PoshPadz!

All units in Florida are rented from January 2017 to March 2017.