Ruth is a fantastic personal trainer! I had an initial consult with her after joining Palm Beach Sports Club and she was so friendly, helpful and knowledgable. High quality machines, friendly staff and great setup at both this location and Jupiter. Happy to have found our new home gym!
Love this gym! The staff is always warm and welcoming. Both Cassandra and Kayla make you feel like family when you walk in. The gym is clean, well kept, and overall a great experience. Definitely recommend!
I was in from out of town and bought day passes and I was very happy with this gym. Really nice, clean, and modern looking. Eucalyptus steam room was a huge plus as well. If I lived near one, I’d definitely become a member.
Absolutely love Palm Beach Sports Clubs! The location on Donald Ross is amazing post renovation. Ive included a few photos, but I honestly have never seen a fitness facilities that is more luxurious and innovative! The people at the club have become my family, and I look forward to coming in every day :)
Clean gym, nice equipment and not too crowded. The staff is very friendly and the trainers are great!
Amazing upgrades to the gym ! From the equipment, the sauna, and cold tub there isn’t a gym close in comparison. Also an experienced fitness staff and great addition at fitness manager .
Ruth is the new manager and is the best decision that the new owners could have done. She is so responsive and truly cares about the gym, the clients and the other employeesthank you Ruth for all your help and your cheerful positive attitude
The place itself is very nice however the child care leaves much to be desired. The woman running it is dressed very inappropriately and acts worse. I brought my kids in there and was extremely concerned seeing how the woman acted. After I picked up the kids they basically ran wild and the woman just stood there on her phone and did nothing. When I picked up the kids she.asked me if I pay my baby sitter at home. then pointed to a tip jar on the table. I would say that is very tacky. and extremely unprofessional. I would expect that from a Ghetto club like Planet Fitness or Ufit but not a club of this Reputation and stature. If the club fixes the kids club to be a safe place to bring my kids I would consider coming back. It s just a very inappropriate setting for a child. Children need guidance and they just run around here with no supervision. I hope that the management looks in to this as the rest of the club is new and they did a nice job. I just need to feel comfortable when I bring my children there that are safe and happy so I can enjoy my workout and not have to be worried or concerned.
Equipment is very new since the remodel. Love the atmosphere
Throughout the years Ive been associated with various gyms and sports clubs but this one is the best ever! They have uniquely perfected an ideal blend of amazing staff, excellent new equipment and a locker room bar none. They even added steam room, sauna and cold water dip to top of any workout. I would highly recommend PBSC!
Started going to the gym every other morning with a friend. The gym is clean, the employees are friendly and encouraging, and they have mask and distancing rules for safety. Amazing experience!
Horrible gym and do not communicate with you. Didn’t go a whole year due to covid and they wanted to make me pay an annual fee all because I get a “good” rate. Don’t fault me for the deal you guys gave me! Rude managers. Miss rodriguez is literally a waste of time it’s like talking to a brick wall
I came in to try out the gym to see about joining and if my daughter would be okay in the kids room without me. The babysitter, Belinda, was terrible! I checked on my daughter several times through the glass and Belinda had her back to the kids and was putting on make up every time! It was pretty busy and all of the kids were just running around throwing things or crying. I decided to cut my workout short as this was unacceptable. Then, to top it off Belinda asked me “oh, do you not tip your babysitter?” The audacity of her to directly ask for a tip! I will never be back to this gym and will make sure all the mothers I know never leave their kids with her.
UPDATE: A staff member at another gym solved the problem promptly. However, it took a lot of effort to achieve this solution.ORIGINAL:First, I personally was charged for a few months after I canceled. I dealt with three different people to FINALLY process my refund over many attempts, because two left the company within a three month span. To make matters worse, they often dont answer the calls.Then, my mom was overcharged extensively. She was a member in Jan/Feb 2020, then the gym closed for COVID in March. When you reopened, she was charged $10, and I called to freeze her account since she didnt want to go back, but she was still charged her full rate in June and July. Then, in August, PBSC finally put the freeze into effect. Later in the year, around the holidays, I physically went in to cancel her account as requested but we did not receive email confirmation of that.My mom has not gone inside the gym once since COVID. Overall, her credit card was charged close to $400 over the course of 2020-2021 without using the gym AT ALL (she did not feel safe going in with the lack of masks/COVID protection even among employees). The gym has still not helped solve this after 4 weeks.This gym is a SCAM and there are plenty of better ones around. The staff are incredibly rude and will do anything in their power not to help you. AVOID!Please reach out if you have any questions.
This gym is absolutely gorgeous with the renovations and equipment available. I highly recommend asking for Lexi when you sign up. She was super friendly, thorough on billing, amenities, classes, etc. Plenty of room and space to workout, very clean, tons of options from heavy lifting to cardio to ab workout stations and stretching stations. There are cleaning sprays and paper towels throughout to wipe down equipment. There is literally a little bit of something for everyone here and wasnt too crowded at 8am when I went. Hard to find a place where people arent dressed up and taking pictures of themselves and taking up the equipment... and this place people are there to actually work out. Again highly recommend if you are wanting somewhere to feel at home without a crazy expense.
Very bad service. Training staffing treats customers poorly. Heard new management is taking over. Hopefully this will change.
Wow. What a fantastic place to workout. I went from gym to gym trying to find the right fit and PBSC in Gardens is it! The equipment is top notch and all the trainers are so friendly and ready to help. Special shout out to GM Jason who was so accommodating with answering all my questions and locked me into a great price! The daycare team members couldn’t do a better job with my 2.5 year old. He loves going to the gym as much as I do.
Beautiful brand new gym. Clean as can be. Only in the area for a week. Wish there was a location like this near my home!
First time back since the lockdown. Gym is beautiful !
I love this place! Ive been at this gym since it was Golds and since it became PBSC the renovation, decor, equipment, ect are absolutely amazing. My favorite part of the gym is the salt sauna - im in there after every workout. The facility is always clean and the staff members are great. Best gym ive been at since living in Florida the past 11 years.
Great location, clean facility, staff and trainers are the best!
Been going since it was Golds. Same great team, major renovations. New equipment is excellent and top of the line with rep tracking and rest timers. Highly recommend
The last time I used this gym was pre-COVID. When I went in to cancel my membership in December 2020, I found out PBSC ran up numerous charges on my account while it was frozen due to the pandemic and renovation on the PBG location. I was promised by a PBSC employee that a membership freeze would cost me $0. After arguing my case against these erroneous fees, I was told the balance was wiped and I paid $10.70 to cancel. Almost 2 weeks after cancelling, PBSC processed an unauthorized $70 charge to my credit card. Ive been strung along for 6 weeks with empty promises by manager, Jason R., to rectify the situation and refund my money. Now hes blaming corporate for denying the refund. PSBCs parent company is being sued for charging customers during the pandemic and failing to adhere to cancellation requests. I dont leave bad reviews very often, if ever, but Ive tried (for 6 weeks) to resolve this with PBSC without success. Id like to prevent someone else from walking in my shoes. Please read other reviews and the complaints on BBB before you decide to do business here. And know that they dont have the ability to delete credit cards from their CRM when you put your card on file.
Zero stars. I have been trying to get out of my membership for months. I even have an email from them that says my Agreement Number is CANCELLED yet they continue to charge me. When I file a dispute to American Express, they most lie or something to get AMEX to reverse the dispute. Are they that hard up for money that they have to continue to charge people who clearly do not want their services? Worst part is I was a member of Golds Gym at that location for 10+ years prior and never had an issue until they changed owners/management.
The Palm Beach Sports Club is a great space to workout and burn some calories. It is always very clean and the staff was super helpful.
I spent a long weekend down in Jupiter while house sitting for some friends, I worked out at PBSC off Donald Ross for those 4 days and I loved every workout I had here! Friendly staff, CLEAN equipment, and the overall vibe is extremely welcoming! I highly recommend.
Amazing to see the newly renovated fitness club! Looks completely different with the new amenities. Brand new equipment.
To the point.. I tried them out, didn’t work for me and asked for a refund. This was in August, we are in November. Since then, I have been charged for two monthly fees and one cancellation fee (all of which I was told I will be getting refunded for). Three and a half months later and here I am, waiting for my $120 refund. Mahdi and Derek (manager positions) just throw blame on one another. Point is, 3.5 month for a refund to be processed and a “can’t do anything but wait” answer is completely unacceptable and unprofessional. I’ve seen how they turn members away saying that they are “not in the office” while I was waiting to speak with them. First day trying them out, I was told masks were “optional” and well no one wears them (reason why I left). Once even while waiting to speak with Mahdi they told me he was in his office “with a high fever” and it was my choice if I wanted to risk going in to see him. If this was true, big health issues here. I’ve had to come in over 7 times, since expecting a call back is just hopeless. This is what I get for falling for the “try us out for a month or money back” scam. I should’ve listened to the other reviews and stayed away.
Nice facility. Cant wait for the steam room to open. Angeline is one of the best personal trainers at this location.
Great Facility, very clean an helpful staff. The personal training team is the Best & Also make sure to take advantage of the Spa area cold plunge, sauna and steam room . Great for recovery.
Recently completley renovated. Looks like a hotel in there. Very fancy. Good equipment.
Great gym and atmosphere
Absolutely loved training here at this facility and their others. Mahdi signed me up with a great regional plan and I have also been to their PSL facility! Super happy so far!
Best gym in the area as of right now.
Wow. Totally impressed with the new look. Georgeous
Do NOT sign up here or you will never get out. Ive been trying to cancel my membership for months and have called 20+ times, visited the gym, and sent emails. The managers will not respond or see me and they are still charging me. They owe me $117 and I had to cancel my credit card. Ive contacted the BBB and the attorney general. I hope something is done about the theft they are committing.
This is the only gym I actually get excited to go workout at! My personal trainer has changed my life! Everyone is amazing, both the staff and the other people working out, always a great energy!
Decent gym while it works for you. The moment you want to cancel, it goes really south. I cancelled June 16th with Alex in Jupiter location after I had to drive personally to the branch and waited 20 minutes for him to see me. I was assured no additional $$$ will be charged. Two weeks later another monthly payment and couple days ago another one. When I called the gym, they say your account is cancelled as of June 16th. I am waiting for Jason to call me tomorrow. The only option will be to cancel the credit card and be done with it. I was going to this gym for 12 years and I cant believe they treat their customers that way. My wife went thru the same experience.Update: I called the gym couple times and Jason is always in the meeting or not available. I agree with other reviews. Cancel your credit, that is your only option. Dont forget the file complain with BBB. They have the lowest rating. Total SCAM
Totally renovated. Sauna, jacuzzi
Belinda at the Kids Care at Palm Beach Sports Club is a doll! She is fabulous and caring with myself and my children and I feel so at ease while I work out or take a class. I highly recommend this gym! Five stars!!!!!
Awesome saunas
Go to Mario! If you are looking for a trainer who is serious about what he does and super knowledgeable, I highly recommend Mario. He’s been doing this a long time and whatever you’re goals are He’s the man! I learned a lot with him in a short amount of time. Totally worth it.
Great place to get a good workout in. Plenty of equipment to use yes it gets busy and sometimes the equipment you want isn’t available but that’s a gym for you.Front desk staff is friendly saying hello and good bye and there is always someone walking around picking up weights mopping and wiping down the equipment.Price is reasonable for what is offeredGreat gym I would recommend to anyone to come workout here.Love it hereThank you to Ben and all his staff they do a great job.
Good gym!
Amazing gym, air circulation, weights and lighting.I was going to get a one day pass because I already used LA fitness but LA fitness closed due to the Covid at the time, so the Sales at PBFC talked me into joining for a good deal. The day after I joined they closed as well. I tried to cancel but they never answered their phones for 4 weeks. Then my card was charged while the gym in PBG was still under renovation.. I finally drove there and realized it was being remodeled, the next day I drove to the one they have in Jupiter and the front desk guy tried to tell me I couldnt because there was no manager available.He realized I was literally not going to leave until he cancelled my membership so he went back and got the manager.I would hate to be somebody with no voice trying to get out of this gym. Could be an amazing gym if staff were less like car salesmen.
The easiest way to handle any financial problems with this gym is to cancel your cc so, they dont have access to it and you dont have to listen to the BS they give you. They will do this to you even if you buy shakes. Amazing how the exact drink is rung up differently, every time and the reasons are unbelievable. Pure scam. Very disappointed with management. Gym is run down, machines are broken for long periods and should never be with a small gym like this. Poorly ran and Monica, manager will argue with everyone. This gym takes no responsibility. Youre to blame and should know better. Waiting for the new gyms to open up. As a member take the imitative protect your pocket.So the saga continues. They finally upgraded the place and believe they are top notch with the most unfriendly and sore group of staff. They (Jason) have stated no more Silver Sneakers, we want a certain type in this gym and the membership is charged accordingly. They believe they eliminate the SS and get you to buy a membership (at whatever rate they feel like charging you - based on your looks). Hows that working for you? Have you seen how busy LAFitness is? LAFitness thanks you and all your previous members thank you.Poor management to say the least. Jason and Dave good luck.
This place is the worst. Most of the equipment has serious problems, including safety issues, your card will be charged various charges on a regular basis and if you don’t watch your bank statement you will never notice until it’s too late, I was just charged $115 for something called “peak usage”, despite not having changed anything about my account for years, etc. the treadmills are complete junk, you’ll be running at full speed and suddenly it will feel like your foot sunk into the treadmill and it makes a winding sound; then you’re going slow after almost falling down. Avoid this place at all costs, LA fitness is opening a location right down Donald Ross in the Alton plaza, we are going to sign up there.
Amazing gym & fitness center. Have been coming here for years and it’s one of the best gyms I’ve been too 😁 DEFINITELY RECCOMEND!!!
Very convenient location in Jupiter and very friendly staff. Location will be renovated hopefully soon!!!Review update: September 2021 - After renovations the gym not only looks 100x better but equipment was also upgraded so Im changing my initial rating to a 5 star..
I was a long time member of Golds Gym and I canceled my membership as well as my wifes before there was a Palm Beach Sports Club. I had three total memberships. My daughters we froze while she is in college. Which at this point, I want canceled as well immediately. Somehow Palm Beach Sports Club when they bought or took over, without regard for my cancelations and freeze on the accounts just start charging my cc. Completely unethical and illegal. The General Manager Jason Radford was unhelpful. He would just talk over me and acts as though their interpretation of the notes they have is exactly what took place. When it is NOT! Even to the point that his manager Katie had already issued a refund for previous charges. I just wrote a BBB compliant and will be contacting an attorney about a possible class action suit to align with other people that have had this happen to them as well. They are F rated with the BBB! Not good
Real cool gym very & has good equipment a lot of gyms . Was also recommended by madi he was very helpful . Definitely telling my friends and family to sign up.
Theyll continually charge you when you cancel your membership. Dont ever get a membership here.
...just came back from Jupiter, Florida, and I worked out at the Palm Beach Garden site for Golds Gym again. Its right next to Jupiter, Fl.Ryan, the Club Representative, worked hard to find me the best deal, as I was only staying four days this time. I will be back in July 2018 for a week-long visit. You can be sure I will workout at Golds. I have several reasons. You see I get around the country a great deal, and I rate this Golds as one of the top Ive visited. Besides the very friendly staff members and a wide range of Hammer Strength, Cybex, Matrix machines, they offer an abundance of barbells, dumbbells and kettle bells. You rarely have to wait from my experience. You can tell a lot about a gym when you step into the locker room. This is so spacious that there is an area to lounge on couches and watch CNN or your latest favorite sitcom. The staff also puts great effort into making sure the showers and steam room are spotless. Members tend to be 20-to-40 somethings, and theres child care and a smoothie bar.
I went to Donald Ross because Jupiter has been under renovations for months. The carpets were old and stained. Floors were worn and looked dirty. Machines looked old. Nothing looked clean. None of the machines had tv’s that worked. There were tv’s on the wall but you couldn’t get sound. The rowing machine control would not work. It needs the renovation that is coming. There was a man working in the locker room sign at the busiest time of day 5:30 pm. Staff was very nice!
Gym is always too crowded and dirty. Try to cancel membership over phone and they tell me its cancelled, yet Im still charged a month later and they tell me no records of phone call and that you cannot cancel over the phone. That would be fine if someone from the gym had not confirmed that it was cancelled with me over the phone.. now they are trying to charge me another month. Golds Gym sucked and Palm Beach Sports Club is even worse.
Most of my afternoons consist of working out and i couldnt think of a better place to do it than golds gym! Staff is always welcoming right when you walk into the gym and great positive energy is always in the air. The location is perfect, local and in a beautiful plaza. Overall great facility.
Hands down one of the best gyms Ive gone too. The staff is friendly, the atmosphere is great, equipment is clean and has a wide variety of it. I was only staying for 3 months in Palm Beach Gardens and Ben Koczab was the greatest help in finding me a good deal and making me feel welcome. Im sad to have to leave, but when I return next year I will definitely be back here. Thank you Ben!
Great facility - clean, very nice people. I was never a fan of gyms but now really enjoy golds.Highly recommend using a personal trainer. Jaime is excellent ! Keeps the workouts fun and motivating !! Lots of variety each session too.
Bad experience with this gym! Be careful when you cancel your membership.My wife and I went to the gym to cancel her membership at night on 10/01/2019, the front desk told us he cant cancel membership as the manager does not work at night time, asked us to come back during day time before 5 pm.So We went there again daytime on 10/05/2019, the same front desk guy told me the manager is sick and not here again. I felt the cancellation was getting so difficult. The guy saw us unhappy, he called manager and agreed to cancel the membership with $10 cancellation fee.Then 10/28/2019, I received the monthly bill again, I called them, the manager said they have 30 day notice policy for cancellation, my question, is it a notice that we went the gym on 10/01/2019 and tried to cancel. The manager said he is there every day, whatever day or night time, do not believe we went to the gym on 10/01/2019, told me I have to pay the last bill.$37.44 is not much, but the gym trick members and lose credibility and reputation.
I had a membership cancellation on 7/19. I am a college student who started school in August. This company ignored my cancellation and still charged my card. DO NOT GIVE THIS COMPANY YOUR CREDIT CARD. They are unprofessional and it is outright inhumane how they treat their customers. They continued charging my card even when the State of Florida was closed during the pandemic, especially gyms. How about that. CLOSED yet PAY ME. Isnt that sad? In fact they charged the card three times in May. I will seek counsel against this company. In addition, talking to them in person, their reply was We are trying to get our act together and then charged another $10.70 to cancel again. Does that statement admit guilt? DO YOU REALLY NEED THAT TEN DOLLARS???? It is impossible for this company to do the right thing. Sub-par equipment, dirty and employees that willingly contribute to a mismanaged horrible cult. STAY AWAY!!!!!
I love mrs Belinda she is the best babysitter
Gym was okay a year or so ago when I working out with a personal trainer but when I go on my own, I find it is always too crowded and I have to wait for the equipment I want. And to top it off, when my debit card was changed (due to fraud), instead of calling or emailing to let me know that the payment didnt go through, the gym charged me TWO $15 declined card fees in June and one in July. The only reason I know about this is that my daughter went in to cancel her membership, otherwise Id still be paying decline fees. Why didnt you call or email? Thats not our policy, we have 5,000 members. Well, not anymore. They wouldnt let my daughter cancel - they froze it for six months. Well, sorry but I will never pay them another dime, so it will be cancelled before the six months are up!
Pretty standard place. I love it when I can actually do the workout that I planned, which is probably only once or twice a week. However, the most ideal time for me is to work out after work at 5pm when you are packed in like sardines. Like any big box gym, expect the place to be flooded with members from 4-7. I have also had trouble finding plates to use sometimes because a lot of the members seem to not care about re-racking their plates when they are done. The staff is always friendly though!
Nice facility, convenient to where I live, but MANY of the members, and much of the staff have NO knowledge of gym rules or the fitness industry.I have been a member of numerous gyms, and close friends have been gym owners. There are NO RULES at this gym, according to the gym staff, the list posted on the wall is just etiquette.No one unloads or re-racks the weights, garbage laying on the floor from lazy members who like to camp out on the machines and text. Mike West is CONSTANTLY cleaning the place and does a great job. He seems to be the only staff member that cares about this issue.Even the trainers who were sales people only the week before dont seem to have gym etiquette. Theyll stand right in front of you when youre trying to use the mirrors, even making eye contact but not moving, and texting during their training sessions.Also needs to be open later on Sundays. This gym COULD be really nice with a new business model.
Today, I left the gym after not really working out because I am tired of waiting for people. I really liked the gym, but it keeps getting more crowded. Forget about going during the popular gym times. It is impossible to get a bench or squat rack (they just put in two new ones). The staff are very friendly and top notch. Equipment is new and/or well maintained. Despite the large size, it just is not big enough with the current amount of members.
Great selection of classes, but no control over the size of class. Too many people.
I have been a member for over 5 yrs now. Gyn was pretty good when it was Golds although it started to go downhill. When the sold to PBSC I was told that they were going to completely renovate the place, all new equipment....I am still waiting. The equipment is in disrepair and the gym is dirty. I am trying to cancel my membership with a 30 day notice but now Im being told that at my next billing on Oct. 27th I will be charged my yearly fee, which is for the following year. How is this right? I sent an email to the district manager who pawned me off to Drew who has not responded as of yet. This is just bad business practice...PBG is a small city and word of mouth goes a long way
I was terrified to check out this gym based on all of the awful reviews... Thank goodness I wanted to make up my own mind! It is less than 1 mile from where I live, so I went in to check it out and see if its a horrible as some of the reviews state. Im pleased to say, its definitely not! There is more than enough equipment for pretty much anyones needs and it is a good sized gym with plenty of space. Im sure during peak hours there will be equipment availability issues, but what gym doesnt have that issue? Ive personally never seen one. There is tons of weight and cardio equipment, tons of classes (if youre into that, Im not), and various ancillary workout items (such as kettle bells in a large variety of weight options, medicine balls, battle ropes, boxes for step-ups/box jumps, etc), large locker rooms, and it even has a sauna, which is a nice option to have available. The staff is very nice, friendly, and accommodating. I signed up the same day and it was a breeze. My only 2 complaints, for which I took off 1 star, is that their day pass to check out the gym is $16 and some change. That is a rather hefty price tag to just check out a gym and see if you like the equipment, layout, vibe, etc. Not sure if theres a guest pass for members, I didnt ask. Also, there arent any weighted EZ curl bars, theyre all straight bars, unfortunately (hopefully that will change with the renovation!). Other than these very minor gripes, Im super happy with the gym and am currently working out here. Check it out for yourself and make up your own mind. I dont think youll be disappointed.
Very solid gym. Equipment is pretty standard for such a large gym, but is well maintained. Great variety, with a nice selection of squat racks, smith machines, benches, free weights, isolation machines, and plenty of cardio equipment. There are additional on-site amenities that truthfully I do not use, but this gym is great. It has been a key component in my fitness journey these past few months.
The gym is pretty busy but Ive never had an issue getting a machine to work on what I like. Trainers awesome and really know how to help you reach your goals. And all the facilities are always pretty clean when I come in.
I would rate less but had an awful experience with this gym and a team member. There sales associate lied to me in selling a membership and continued to brag once I was a member about his euphoric experience with Golds and steroids. I would not recommend coming here to better yourself it is not a clean drug-free environment. Watch out for the newest sales member hes sleazy to say the least. Yet, very charismatic. On the positive my son loves the daycare.
TOP NOTCH CLEAN EXCELLENT EQUIPMENT AND IT DOES NOT SMELL LIKE A GYM
As for my tastes, this gym is smokin. It needs a bit more A/C but its busy and I love that. Hot bodies and serious sweat, love it.
Kyle was extremely helpful, and signed me up quickly. As a college student, he was helpful in creating a membership customized to my needs. Gym looks great and clean, cant wait to get started
Best place to go in PBG. Highly recommend it.
I have been training with Cliff Parker for several months now & I am down 20lbs, defining muscle & feel great! I highly recommend him to anyone serious about getting in shape! Thank you!
Repeatedly attempted to cancel membership but have been ignored and continue to receive a bill.
Best gym in PBG! Friendly staff, good pricing, and they have a steam sauna room!
Very un happy. I canceled my membership on 4/1/19 via email to monica and I also stopped in the gym that day a gave Katie a hand written note that I wanted to cancel because Monica wasn’t available. Katie informed me she would give my hand written note to Monica . Monica, wasn’t available the day before either to cancel in person . Here it is May 2nd and my account is still being charged. This is not acceptable.
Training is a rip off and place is disgusting.I paid in advance for a year of training and was told that a trainer would help make a program and keep track of progress.Travis: My first trainer was Travis he seemed ok in finding exercises but refused to keep track of anything. He also pushed for testosterone replacement therapy and alluded to it being the only way to get results. No i dont want to be chemically dependent for the rest of my life Travis thanks. After some exercises, he could not even name them .. how would you keep track of something you have no name for. Which come to find out he never tracked any of my progress. Well eventually he got sick of coming to my appointments and would cancel but the appointments were somehow getting logged in (costing me money).Eddy (manager): Upon complaining eddy said he would fix this by giving me a new trainer and taking my measurements. He promptly cancelled the measurement appointment and stuck me with a new trainer Roberto. Upon my insistence we discovered that they really had no paperwork on me so no records were being kept of any of my training sessions. I was assured that would be corrected with RobertoRoberto: new trainer formally from planet fitness (where my friend who still is a member said he was let go for being to aggressive with the females there). Once again no record keeping, no names for exercises, everything off the cuff with no planning. After a few sessions I said do not reschedule me and sure enough more appointments were taking out after the fact. Cheating me out of more money.Training: In summary you are better off not doing training with them and will get better results with a notepad and you tube videos. I found the training at LA Fitness to be 1000x better and even the free training at planet fitness more organized. I reached out to eddy again after Roberto stealing appointments and heard nothing back.The Gym: As far as the type of equipment and hours it is passable but I would recommend LA Fitness as they are exactly the same in that respect but cleaner.Cleanliness: The place is filthy there is mold in the shower areas. black mold. How the clean is by having the floor people wipe things down the last 2 hours before the gym closes, there is absolutely no deep cleaning done ever. I have caught the flue more in the past year of using this gym than the 10 years previous.Equipment: If something breaks it takes on average 2-6 weeks to fix and since there are only one machine of some types (ex. lying leg curl) it can totally ruin any program you have pieced together.In summary STAY AWAY. FAR AWAY, and if you have to go due to location ect.. DO NOT PAY FOR TRAINING.
The new ownership is a clear downgrade. The funk in the locker room hits you in the face. Wish LA Fitness would have bought Golds.
Great gym! Keep going to Zumba!
This gym is amazing it has everything you need and more. I would recommend this to anyone looking for a good place to workout.
Great atmosphere! I work out here 3 times a week and I have never had a complaint. Gym is always clean and the staff friendly.
Overall it is a very good gym with plenty of extra fitness classes for those looking to do more than lifting free weights.I enjoy this location far more than the US1 location though they do seem to be missing some equipment that are standard at LA Fitness such as the Ab Coaster and straight bar for axe chops on cable machines.
Since this place has come under new ownership (formerly known as Gold’s Gym), it’s been significantly worse. And once you sign up, they make you jump through hoops to cancel your membership. Beware! Only the general manager can cancel memberships, and he is hardly ever on site. You cannot cancel over the phone, and it must be done in person while the general manager is there. On top of that, the general manager is not there in the early mornings or evenings, which is when most folks have time to go to the gym! I’ll never be a member of Palm Beach Sports club again. I highly discourage others from becoming a member.
Great facility. Always clean and stocked up wit supplies, paper towels, sanatizer, ect. Great energy in the place all around. I found some gyms to have low energy and somewhat boring. Classes are great for when you really want results!
They will continue to bill you long after your commitment is up, submit all your information to collections and harass you with spam robocalls.The gym used to be OK.
Just OK. Its right around the corner for me so thats convenient, however I feel the need to clean this place. Im not a germaphobe but feel paranoid due to the conditions of Golds. Im constantly worried Ill get an infection and/or sick. The tanning bed is even worse. CLEAN UP PLEASE!
I love working out at Golds gym. The staff is very friendly and helpful. Even at 5 AM your always created with a smile.
I joined this gym about a year ago and while I was pretty happy with it initially, it has gotten to the point that I am now looking for a new gym. They dont maintain their equipment which is old and falling apart to begin with. Machines are always breaking. They have 6 stairmasters and 2 of the 6 have been broken for months now and because their gym is so busy that means its basically impossible to ever get to use one.
I Joined Golds Gym Palm Beach Gardens in 1998 and I have had a Membership at Jupiter Golds Gym too. I have always had a great experience there.The Equipment, Staff, and Members are fantastic.
Very disappointed with their personal trainer, I was very excited to make a change in my body till I got the worst personal trainer, without him knowing what he was doing and without any training, I tore my meniscus because of overweight, after I told him the MRI results he kicked me out and gave me another trainer, saying that he needed to go back to school...REALLY IM SO STUPID Right. I always worked out and never hurt myself. The pain is horrible and thats the results THAT I GOT. I always have recommended that Gym.
Moderately busy after 5pm. Good location. Front desk people are not very competent. The herbalife guy who also does Sales is really pushy which is what prompted my cancellation.
Horrible gym that lost there golds gym franchising due to it being below that standard (which isnt very high). You honestly will never find a more wretched hive of scum and villany. Cant even have proper wifi! a decent router is what 50 bucks but I think they just forgot to pay Comcast. It still has the golds gym signs, machines stay broken for weeks, trainers are ex felons, removed the training room and never replaced it with anything. Showers are packed with black mold, but is still somehow busy enough that you can never get a full workout in as the machines are taken. Speaking of which most the machines are from the 90s the plastic is pealing off most the cardio equipment and there isnt a decent lat pulldown bar in the place (one doesnt have the ends and the other lost its plastic grip years ago). I really dislike this place and pray that someone will open up some compition in Jupiter soon. I would call it ghetto but this is not a impoverished area or business it just is trashy dirty and poorly managed.
I work there...I love working there because the members are awesome!!!! ....and of course my fellow team members rock.
They have recently stepped up their game, new management had improved the overall feel of the gym.
Golds Gym Palm Beach was recommended to me & I LUUUV it!!!! GREAT staff, clean & affordable :)
I was a member for years. I always paid a year in advance. Now they want a credit card to do monthly billing. No thanks