I want to let people know that this place is terrific. Not only do they do wonderful work, they are professional they take time to explain everything and very affordable. I received a follow up text from them checking on me and how my vehicle is driving I can’t believe kindness and general concern that they have for their customers. I will continue to tell people I know about them and will definitely go back myself
Absolutely amazing service every time. Ive been going there for all my car repair needs for years now and without fail my car is always fixed and running perfectly! Brent and Jason are remarkably helpful, kind and always straightforward. I recommend this place to everyone who needs their car looked at. 10/10
They were polite and efficient. I really appreciated that I was not encouraged to do any unnecessary work !
These guys are wonderful. They didnt try selling me stuff I didnt need and gave me great service and great value. Being new to the area I spoke with several shops, but they did not compare to these guys. When they spoke to me they knew what they were talking about. They definitely have become my go to shop.
We take all of our cars here! Highly recommended! Brent is fantastic, honest and very transparent. He often beats any other place on price!
Brent is the best. Goes above and beyond and does a FANTASTIC job! Id recommend RAPID AUTO to anyone
They did an amazing job on my car-replacing both drive axles and both output shaft seals, replacing purge system components. Would go back and definitely recommend.
Steer clear! This place is a known to scam customers. Fake reviews. A local news company just did an undercover investigation on them and revealed some shady transactions! It will be aired mid April. Dont believe me step one foot in the door and dont tell me it does not feel Like you are Being ripped Off! Head to all-star down the road. Family business better prices and most important honest!
Customer service is outstanding. The one thing that separates them from other auto shops is that they aren’t looking to make extra money off you with unnecessary fixes. They explain everything they are doing and get everything done in a quickly manner without taking away from the quality work they do. Was in and out with my brakes in less than an hour on a walk-in. They also followed up with a text message a few days later making sure I was satisfied with the work they’ve done.
Im not from this area and my car broke down. I found Rapid on the internet and they recommended a towing company. Rapid identified the problem was the battery...no upcharges, no sale pitch....just great service. I would highly recommend taking your vehicle there for repair.
These guys are professional and efficient. They are honest and trustworthy. Easy to work with and they get the job done. 👍👍
Brent, the owner, takes a personal interest in each client to make sure everyone receives great customer service. After I had struts replaced, he texted me months later personally to make sure the problem was still fixed. All the staff are friendly and helpful. Rapid Auto Care is the only place I will take my car for repairs or maintenance from now on!
***STAY AWAY****** I had my car towed there from Dania Beach on a reccomendation from my brothers. The car had been sputtering and misfiring and eventually would not accelerate. They charged me $850 to replace coils and spark plugs and yet the minute I got on I95 the car started shaking so bad I had to pull over. Towed it back to them (at my expense ) and they said it was running just fine!!! 2 days later the car completely shut down after 10 minutes leaving me stranded AGAIN. Once again I had it towed back and they finally figured out the problem 4 days later!!!(Catalytic Converter) but they quoted me A THOUSAND DOLLARS to replace a Catalytic converter after they already charged me $850 for unnecessary repairs. Thank God there are honest people left in the world and someone else is replacing the CC for $350 ***Steer Clear***
I’ve always had a great experience at Rapid Auto Care. Brent and Evan have always taken the time to explain anything going on with my car to me, and frequently checks in to see how I’m feeling about the work I had done. When I needed my entire exhaust system replaced, they didn’t charge for the diagnosis and recommended a nearby exhaust & muffler shop that I also had a great experience with. Takes a huge amount of stress out of my car maintenance!
Excellent service and extremely reasonably priced when it comes to having your vehicle repaired. Extremely honest and professional and friendly. Highly recommended!!!! 5☆☆☆☆☆
Great customer service, honest quality work on our Blue BMW. The best! You won’t find a European mechanic repair shop nowhere that can compare! They help us keep our cars running excellent for totally economical pricing. “Return Customer for years”, Exceptional jobs!
I’ve been taking my cars to Rapid Auto for a number of years now. You can trust the owner and his employees. It’s a great quality of service at fair prices! I highly recommend them.
This place was awesome! Amazing service at a good price, and to top it off, it was actually very fast! I will be coming here for everything my 10 year old car needs done.
Knowledgeable, trustworthy service! My go to! These guys are efficient and affordable as well. Glad they are always there for me.
Super fast service... My service was done the same day! What business does that!! THIS ONE DOES! VERY IMPRESSED!! Keep up the great work guys!!
Great shop, Evan is a very knowledgeable professional who meets commitments. I had my ABS system replaced in just the amount of time promised, and Rapid honored the price they had quoted a couple months ago. Would not hesitate to return here for service in the future.
Don’t go here. They don’t isolate the problem before fixing it. They up charge for everything and didn’t even fix my problem!! 700$ down the drain.
Our GMC Sierra 2500 was having issues. My husband bought a part on Amazon that ended up being a China fraud. We got it towed over to Rapid auto care. Evan over at Rapid auto fixed it quickly, in just one day. They replaced the part with an OEM factory one. Our truck is back and running, and the customer service was honest and the price was reasonable. I would recommend them in the future.
Great service and pricing 👍. On time and very very professional. I will be all my business there. I highly recommend. 💯
Both my husband and I have gone to Rapid Auto Care for over ten years with our Lexus and Jaguar. We would not go anywhere else. They do excellent work. Both Brent and Evan are courteous, knowledgable and very fair. There was a very stubborn problem with my fifteen year old Jaguar, but they fixed it, and my car is now in great shape. I was not even charged for some of the time they put into the repair. Good luck guys, and thanks for a great job.
I’m cursed with a lack of knowledge regarding auto repair, so trust is very important to me. These guys fit the bill 100%.I dealt with Evan, and he is extremely professional, courteous, and easily answered my questions without making me feel too ignorant. It’s a great shop, great team, well-priced, and I’m thankful I found them!
I cant be more satisfied as small transportation business owner I need my car a soonest possible to keep working and providing for my family thanks to you guys I was in and out and back to make money in less then 24 hours thank you very much for your great attention and professionalism. Defenely recommended you to everybody I know.
Honest, fair, professional and explained the issues so I could understand. I highly recommend these guys and I will be returning there for all my future car repairs!
These guys are fast, friendly and fair priced! I live in Tampa and was in PBG on business. My car would not start and I needed it fixed fast so I could drive back to Tampa later that night. I tried another place in the area and they told me they were too busy. I then saw the reviews for this place so I called and they were so nice on the phone and told me to bring the vehicle right over or they would come and tow it to their location if I could not get it to start. I was able to start it up so I drove it there and dropped it off in a hurry and got back to my meetings...in less than an hour they had it ready for me to pick up. I cannot say enough about how great everyone was there. I HIGHLY recommend this place! Thank you for the great service!
Excellent service! Honest and trustworthy mechanics. Service was fast and friendly.
This place was awesome! Amazing service at a good price, and to top it off, it was actually very fast! I will be coming here for everything my 10 year old car needs done.
Was a complete help in time of need! Drove it trying to figure out what was wrong. Couldnt duplicate the problem. Remembered we live quite a bit away, didnt charge us for hooking up the car to the sensors or whatever the diagnostic thing is. Recommended a couple things. Prompt! Courteous! Place is a hole in the wall but I will definitely go there again if needed! Honest place. It was really awesome! Go there if you want someone honest. Ive never had someone so helpful nonetheless not charge for anything! Im impressed!
Brent is a good guy who do not tell you what you want to hear. Fake promises like I can get your ready in 1 hr or I can give you the Best is never his policy. He speaks the truth and let’s you know where you fall with his current pending works. He takes his time to deliver you the best care and repair.If you are looking for clean workplace and air conditioned lobbies this may not be your place.But if you want real care and fix truthful to your problem in car Brent can help you with that.My car was towed to his shop and he told me he will do his best by evening with current schedule. But when I called back to check he found my battery is gone and immediately ordered one and was able to get my car the same day.Thanks to his team.
I am the owner of Rapid Auto Care in Palm Beach Gardens. I understand that not all customers will appreciate the lengths that a company will through to provide good service. However, it has always been our policy to treat customers how we would like to be treated. I recently received a review of 1 star, and although it is true that we performed a job 4 times to get a semi proper solution there was no extra charge for the labor and I personally contacted the person handling the repair for Mr. C., and explained that I would recommend the replacement of another gear in this particular transmission. The work was declined and I notified the vehicle contact that the transmission would probably still make noise if it was not replaced. However, the vehicle would be able to make to 700 mile journey home which is all she cared about. The jeep left shifting through all gears properly and made the 700 mile journey. Once in South Carolina the jeep taken to another shop I received a phone call about some issues the customer thought was caused by my shop. Although warranty work is done in house and reimbursement sight unseen is not a regular practice for any automotive shop the customer always seemed honest and sincere so I gave her a credit card refund for the repairs that she said were done improperly by my shop. I do not know what other lengths a business owner can go through to please its customers. If a customer declines work that is needed due to financial reasons or because they just need the vehicle to make it to a specific destination then they must expect future repairs for proper results. And I hope you will consider Rapid Auto Care for your repairs.
Brent was amazing and helped me trouble shoot my problems quickly and efficiently. Highly recommended. Family place and very friendly. I also want to add that he didnt try to con me into spending more money and fix nonexistent problems. He cares about us!
Great and fast mechanics. Just watched them change a customer’s wiper inserts for free, unbeknownst to the customer, because the manager wanted “to make it safe.” They’re also quick with Freon drains and recharges. I’ll be back.
Car was in bad shape, barely made it to shop. Brought car in around 2pm, Evan and his crew had the car running normal and all fixed by 4:30pm. Impressive! Thanks a bunch guys.
Upon leaving a 12 Hour shift., I realized one of my tires had gone completely flat. I had a spare but no tools. I googled the closest gas station to see if I could get some Fix a flat, to at least buy me some time to finish my next 2 shifts and then get focused on getting myself a new tire. When I pulled up (very slowly) to the gas station, I noticed right next to it was Rapid Auto Care! I couldn’t believe how lucky I was. I hopped out my car and walked up to Jason, I explained to him my situation. I just got off shift (7pm to 7am) I had to be back at work that same day at 7 pm so I was in a bit of a rush to get things sorted so I could fit in a few hours of sleep. With no hesitation at all, Jason put my spare on and told me that he would look up tires and call me a bit later to discuss prices with me. He really took into account the fact that I had work later on that day. I was on my way home within 15 minutes of pulling up to the auto shop. When I woke up later on in the day, I already had a follow up message from them informing me that they had my tire and to head on over whenever I got a chance. I went over and they attended to me immediately. I didn’t even wait one minute to be helped. I have to say this was one of the most smoothest transactions I’ve experienced with an auto shop. I felt like they were not only very professional and efficent but also, very accommodating. I felt like Jason really took my situation into account and was super caring. I truly did leave that place feeling so grateful and lucky to have pulled up on that auto shop. It’s not everyday that you deal with businesses that make you feel like they really care and understand. The owner Brent, also followed up with me a few days after to make sure I was happy with the service. I had to let him know I really was! Thank you guys for a fantastic experience and making me feel important. I will definitely return .
I had a very pleasant experience with rapid auto care. They were fast and efficient, and on top of that provided great customer service! I highly recommend these guys to anyone who needs reliable, friendly, and knowledgeable service! Will definitely be using them again.
So disappointed! Took car in due to overheating new years eve and a visible leak in a hose coming from the radiator. I take the car too a mechanic because Im not one and dont expect my diagnosis to be treated as the problem and I asked for them to check it out. The following day after they ordered the hose a number of times without success they finally ran a pressure test and found out that it wasnt that hose at all. 2 more days go by and they finally fix it, 2 days go by then my car heats up again so I park my car and wait for them to be open. As I take it in with no problems I get a diagnosis of needing to replace the radiator, thermostat, and another hose. At that moment I told the guy that Id pick up the car and get it done as soon as I come back from a trip in a 5 days and didnt want them to have to store my car. As I get there the guy comes out and says he has bad news, car out of no where started blowing white smoke out of the muffler. Then to top things off the guy in the front after i ask him for an explanation due to the poor quality of work and treatment tells me that its not his problem. Maybe the problem was there and id have to have it fixed regardless but what if it could have been avoided if they would have initially fixed my car. I hope people read this and consider going else where, especially if its anything of importance needing to be fixed. Id never trust this place, they dont care.
Take my car there and they tell me its a water pump and it was the thermostat the whole time and when I 1st brought it there they said its fine and it wasnt
Top class service, outstanding repair, and cleanest car repair room Ive ever seen. Staff it professional, courteous and knowledgeable. I have always enjoyed working worth them. Keep it up guys!
I’ve been taking my car to Rapid Auto for about 3 years now. Not once have I been disappointed with their service. The prices are fair and reasonable and service is great. As long as Rapid Auto is around, I’ll be taking my car there.
I have been going to Rapid Auto Repair for years. The owner, Brent, and his staff are exceptional. I am a weekend warrior car buff and always take them things that are non-standard. They always get it fixed quickly, efficiently and at what I would consider a MORE than reasonable price. Brent has even allowed me to bring my own parts, oil and other things to his shop to be installed. They have even loaned me tools on occasion for me to make my own projects easier. Additionally, he has gone out of his way to get me a better price on things such as tires where he found that with a coupon, which he provided, he found a cheaper price at a so called big box store. I never fear getting a bill that I didnt expect it is usually cheaper than expected. You cant go wrong by using Rapid Auto Repair.
Three words. Fast and reasonable.What else can you ask of a mechanic shop? Bought in my car for repair, it was done within the time frame it was promised and I feel I paid a fair amount of money for it.Thanks Brent and team for job well done. Looks like I found a mechanic I’m happy to take my car to in the future.Laszlo
The team at Rapid Auto Care go out of their way to do a stellar job at a fair price, while exceeding hospitality standards. I have brought my vehicle in twice, due to unexpected repairs and they have got me in immediately, accommodated my schedule, and were beyond kind. Ive been overly relieved each time when I received my pricing.If youre looking for that good vibe, trusty neighborhood garage feel, these guys really represent.
Very knowledgeable and fair with pricing. Solid, dependable workmanship which can be hard to find. Highly recommend this business for your auto repair needs. Be careful, a little difficult to find but definitely worth it.
Great Service from Experienced Mechanics. Have been having my 2008 Ford Escape serviced here since 2018. Recently had my routine oil & filter change along with fixing the noise coming from my front breaks. Everyone is always professional and friendly.
Personable staff and they definitely know all models of care. Their prices are very affordable compared to the dealership!
Not only are they quick, but they are RIGHT and detailed. They work not only to ensure that I’m on the road but also save me money. They tell me when things need to be fixed in the future without all of these extra fees! They call you and keep you updated, text you to ensure the car is still doing well - and they’re a nice local business. I won’t go anywhere else. Brent knows what he is doing! I recommend to everyone!
I came here for a nail in my tire. It couldn’t be patched because of where the nail was. These guys saw me right away, found a comparable (if not better) tire to replace it, AND while I waited they gave me an oil change so I wouldn’t have to come back the next day for it. The personal touch here has me floored. Everyone that I interacted with (including Brent and Andy) were awesome and friendly. All the positive reviews about this are 100% true. I will recommend these guys to anyone and everyone I know. I never leave reviews for anything; this was a must.
Rapid Auto has been taking care of my automative needs for years and I recommend them to all my friends. Theyre friendly, professional, and honest. They fix your car at the best prices and never try to rip people off.
Honest, fair, timely and explained the issues so I could understand. I highly recommend these guys and I will be returning there for all my future car repairs!
$300 to install spark plugs that i already bought. LoL guess the jokes on me👍🏽
My husband and I have been using Rapid Auto Care for several years. Fair, kind and the parts are guaranteed under warranty, so if something goes wrong they have your back. I think finding a good dentist, hairstylist and auto repair shop are the keys to happiness in life. So using Rapid Auto Care knocks one off the list!
These guys are great. Brent has always made my repairs needs a priority, they stand by their work and the rates are very fair. They are my go to mechanic.
This shop is a real gem. Everyone is super friendly when you arrive, and the owner is honest and provides fair pricing. Very happy with my first experience
Fast, reliable, affordable and honest. Great shop with people who truly care and arent out to rip you off. I highly recommend Rapid Auto Carw
Very good service, quick turnaround time
Rapid auto is the best! I wouldn’t take my car anywhere else. The crew are all honest, friendly and hard working. Highly recommend this shop for all auto repair needs.
I get my car washed & waxed here every time I go to Florida. Earl Stewart Toyota gives out free washes to this place too.
Great customer service. Many thanks to the team at rapid auto care for getting my car fixed fast and fixed correctly. Car works great 😁
On the evening of Wednesday, July 27th, 2017 my 19 year old son was travelling with two of his friends from Miami, FL to our home in Hiawatha, Iowa when I received a phone call saying his 2007 Toyota Camry was having issues. He was able to get it to a Publix parking lot in Palm Beach Gardens where the vehicle ultimately died. First thing Thursday morning I contacted Brent at Rapid Auto Care and explained my situation. He said to have it towed to his shop and he would evaluate it right away. When the car arrived in the early afternoon, Brent quickly diagnosed a faulty alternator. I advised the alternator had been changed in January, 2016. He said to contact my local shop that originally replaced it to see if there was a warranty. I did and my local shop contacted Brent directly to work out the details. By mid-afternoon Friday the repairs were made and my son was back on the road. I can’t express enough how grateful I am to Brent and his team for their understanding and willingness to help in this difficult situation. GREAT SERVICE!!!! If you’re not aware, it can be very challenging for a 19 year old to get a hotel room or rent a car. My wife had to jump through some hoops to locate a hotel that would be willing to provide them a room.
Someone recommended this car shop, and was very impressed, they took care of my car as soon as possible. I’ve been to other car shop and they take so much time just to find the issue, but not Rapid Auto care, I definitely recommend this to others and will definitely will come back.
Great service, fair prices!! The only place I would refer friends and family for their car repairs. Been doing business with Brent and his staff for many years. 👍
Brent and his team are fantastic. They are my go to shop for all of my automotive needs. Again Thank you Brent and thank you to the guys that brought my truck back to life.
Great guys to work with. Diagnostic is always on point.
This shop is pathetic. They must underpay their techs because my vehicle had to have the same work done again, at a more reputable shop. They showed me how Rapid Auto techs cut corners, left bolts missing, didnt clean parts before reassembly. They had to take apart my transmission 4 times because they couldnt get it aligned properly. Buyer beware! Do you research before having any type of work other than an oil change at this Mickey Mouse Shop. In fact, the place is so dirty & unprofessional, I was grossed out & didnt want to sit down in the office. If the customer area is a filthy, unorganized pig sty, can you imagine what the shop and tool boxes are like,not to mention the quality of technicians they employ? I welcome any curious consumers to email me directly and I will be more than happy to share pictures of the work this place calls work. All of the other reviews were done 1 year ago with 5 stars at the same time. The owners probably asked a few friends to write rubbish to make them appear reputable to online consumers. If they do work right the first time, they wouldnt have unhappy customers or negative reviews.
One of the only places I trust with my cars. Yes you can find cheaper labor elsewhere, but the service is top and they have been honest.
Support local! I would send my mother there to get her car fixed. These are honestly good people. I’ll be back!
My Vehicle has 257,000 miles on it thanks to Brent and the Auto Repair experts he has working for him!!!Both locations are fantastic!!!
Brent and his crew are the very best as far as courtesy and skill and price! Kind of a triple threat. I would not go anywhere else. Now two nearby locations to choose from.
I trust this guy. Thats important!
Great place and very affordable. Owner is honest and has great people skills, which is hard to find in Florida these days.
I had never been to Rapid Auto Care before but it was the best thing I did when my car did not want to start. Brent, the manager, looked at my car immediately and made me feel comfortable. I needed a new battery and was going to wait a day to put it in but once I got home the battery died. I went back to Rapid and Brent offered to have my battery changed that afternoon at my house since I lived so close. This is my new mechanic hands down!
Great customer service and good prices. I would definitely recommend!!
Brent, Ravi and staff are exceptional. Hard to find great mechanic you can trust work efficiency. Thanks for all you do for the community.
Friendly, professional, and most importantly very honest! An awesome team you can trust
Will definitely be bringing my car back when it needs regular service or other maintenance
Brent and his team are awesome! Priced right and will not do work that doesnt need to be done.
I was broke down on the side of the road on 95 I called rapid auto care they recommended Jupiter Towing they showed up within 20 minutes towed me in to rapid auto care Evan had my car on the lift within 15 minutes and fixed within 45 minutes they have a lifetime customer now I will never go anywhere else thanks Evan and your team for the great service and getting me back on the road
They took care of my exhaust problem expertly and were able to do it in a timely manner. I plan to bring my car back when further service is needed.
This auto shop has yet to repair one of my cars the first time it was brought in. Every time I have used this shop, I have had to return my car AT LEAST once more for the problem to be fixed. I am not prioritized, and my issue is not fixed in a timely manner. It is extremely frustrating to have to be out of a car for multiple days due to lack of willingness to do a job right the first time.
Honest mechanics are hard to find! Palm Beach Gardens is lucky to have Rapid Auto Care. These guys make the entire process easy and make sure you understand your options fully.
Good and Fast Service,I brought my car to get fix in a really damage and it looks brand new thanks very much.
Everyone is very honest there and they always give me a good deal. I always travel out of my way just to go to this place because its the best in Palm beach gardens/ north Palm beach area
What a great auto repair shop! Fast. Professional. Honest.
They dont know what theyre doing.
Satisfied customer since 2011 their service has always been fast, friendly and competitive with pricing — highly recommend! 💯
Great place with great service
Needed a new battery and it was installed within 20 min.! Great service and reasonable prices.
Great service, honest and a place you can trust! So thankful I found Rapid Auto Care. I will return and I will send my friends there too.
This guy is the best I wont go anywhere else. He stayed open later and got my car running when everyone else wanted hundreds more or were closed. 10/10
I got my car repaired here just last month and they did a really good job. Their customer service was fantastic, very attentive, professional and got my car fixed within the days they said they would.
There are few places of business, and more importantly few people in this world today that passionatly try to go above and beyond for their customers/friends/family. Brant, and his team could not excel finer in doing so. I would drive 100 miles to get my car serviced here. The nicest, most knowledgable and caring team one would ever have the pleasure of doing business with. Time and time again they have done right by myself my family and my friends. I have and will continue to reccomend any and all to this place. Just the best anyone could ask for.
Only mechanics I trust. They go above and beyond to make their customers happy.
It is so hard to feel like you can trust your mechanic. These folks are friendly and work as hard as they can to make the process transparent.
The best and most honest mechanics you can find in the area. A great coupon for an oil change brought me in, they diagnosed other issues with my 2000 nissan altima and offered free consulting for the problems with the oil change. When replacing the spark plugs didnt fix the problem, I was not charged a cent. They diagnosed the real problem and fixed it up like new in good time with a reasonable price. Broke an O2 sensor on accident during the fix- replaced it for free. My car now drives like new. I will never go to another mechanic again, these are my guys!
Wonderful people they do excellent work I wouldnt take my car to anybody else when Im in the gardens. Theyre very honest and fair and theyre not out to take your money
Have been a customer for over 4 years. Great job. Very helpful and professional !!