My husband and I went it to buy a pole saw. He may use it some, but it was for me. They talked to me (not just him) and treated me with total respect ... they were so helpful!!! Yes, Ill go back and send others. Thanks Darren Sims for suggesting them. ⭐⭐⭐⭐⭐
I dealt with Amanda very informative and very easy to work with she has extensive knowledge base on there tools and equipment I rented a bush hogg for all day but only used it4 hours, I only paid for the half day rental awesome people.
The ONLY reason that this is not 5 stars is because of their prices which I feel are just too high. But the as staff is ready to assist, very friendly, and seem to be just good people .
We needed a dozer and Red Hat Rental came through for us. They delivered & picked up. Gave easy instructions on use. They have great customer service. I highly recommend them & would go to them again.
Left my chipper so comment on service repair is to come, however, really liked the positive attitude, especially of the service guys! they had my chipper off my trailer, just about before I could get out of my truck!
Did an awesome job on my chain sawThank you
The people were friendly, fast, helpful, we loaded the stump grinder in the pouring rain and strap it down. Given experience past......this was above and beyond.
Great service and good prices
Wonderful customer service! They worked with me to get the product that I needed, and I was so pleased with how they helped me, and how they were willing to help me. I will definitely use them in the future!!
Great people, good prices.
We just rented a small backhoe from Red Hat in Palestine and it was a great experience. The checkout and check-in process was easy and the equipment was in great shape and easy to use. Highly recommend Red Hat Rentals.
This was the best and most hospitable rental company I visited. I worked with Amanda who helped my bring my vision to life and willing made herself readily available for my every need. I couldn’t have had the fairytale wedding I always dreamed of if it wasn’t for her. Mario also played a huge amazing role as well. Not only was he helpful and ready to answer any and all questions I had but he also was out bartender at our wedding reception, and our guests loved him. He definitely kept the party going. We highly recommend Red Hat Rentals for all of your rental needs. Ask for Amanda or Mario and you will not be disappointed
Always take care of us
Good quality stuff. Friendly loading service. But unfriendly service in the front where you order stuff. I was made fun of and they were very rude.
Folks here are good to work with. We rent from them every year for our church and the are always very helpful and accommodating
Great service, I rented the Little Beaver and dug 56 holes in clay soil and it did a great job.
Staff is very informative but, the equipment they rent out is very old and damaged. I rented some tables and asked family to go get them because they do not deliver. Once tables arrived to the place of the event I was so shocked and disappointed I wanted to cry. I had no time to find other tables and I had already paid for them with no refund. The tables were wood, rusted on the metal parts, stained, dry rotted, wood was split cracked and coming off the table. There was gum under the tables. I do not recommend this rental place to no one. I was not satisfied with the products.
Im a little partial but Bryan & Jennifer are great!
Thery had everything I needed for my up sooning party.
Good staff, very helpful. Great prices.
The people there are very helpful and nice
This place is THE BEST RENTAL PLACE IN PALESTINE THERE IS ALSO ONE IN ATHENS. THE MAN BIG BRYAN
They always have parts, and service I need, with a warm smile. Great plave
I think Amanda is the best asset to this company. Without her I would not even pull into their parking lot!
Very good service, fair prices, great people....
I went looking for the 800C blower that Stijl makes and was not completely in he market yet and the people at this location went above and beyond taking cane of me and having it for me ready the very next day. Great Job RET HAT RENTALS.
Amazing staff so helpful and friendly
Good place to rent equipment and other things as well friendly service and staff prices arent bad
Always ready to go above and beyond for their customers
Good equipment and service top notch
Best Rental place around here.
Nice friendly and helpful staff that know what theyre talking about. Always get off my equipment stuff there.
I called last minute the guy on the phone said no problem come get what you need
Clean equipment and friendly service
Friendly staff, mechanic seems to know his stuff.
Very helpful and friendly
Friendly employees, good service.
Excellent place to rent equipment
They got what you need.
Great service
Good people
They are disorganized
Always on time
Expensive
Great service