Fantastic service, Awesome management and excellent staff. Never a problem and always cheerfully greeted.Prices are great and they provide superior quality and care to everything brought in.I wish more businesses were like this one.Thank you always for your hard work and dedication.Ramon R.
I love One Price!!! They are highly professional, fast, and always remember me each time I walk in. The staff is so friendly & courteous—and my laundry is perfectly and professionally cleaned & pressed every time. I’ve been going there for years & will continue happily being their customer.
I had a dry cleaning pickup/delivery order that was just completed.There was a miscommunication with the pickup, but customer service was able to help me sort it out and get everything fixed with little delay in service. Drop-off was flawless (they even provided me with an over-the-door hanger to leave my suits on). The thing that really impressed me was this: a day before I sent one of my shirts in, the top button popped off. I was going to fix it before sending the shirt in for cleaning, but didnt have time and figured Id do it after. CD actually saw that the button had fallen off and replaced it for me at no charge. Although its a small thing, I really appreciated their attention to detail! Next time I need dry cleaning, you can bet Ill be using this service again. They charge $5 extra for pickup/delivery, but they offer the service for free for first-time customers.
I have been a loyal Regular customer of CD one price cleaners (palatine) for over a year.The quality and the speed of the service is over the top excellent.The staff is by far the most friendly and efficient I have ever experienced.CD is the only cleaners I will ever use, and I have told many friends the same.
We have always been happy with the quality of the service and I appreciate the quick turnaround time. The customer service is excellent! We drop off our bags and someone always carries the clean clothing to my car (I have two small kids so trying to get everyone out of car seats and carrying them and the clothes is pretty challenging!). Thank you CDone!
We have been going here for over a decade and they always do a great job! Recently I brought in a white sweater that had been trampled with muddy shoes and I had one day before I had to fly out to New York for a month long trip and they magically got it clean in time! I coordinated with them and picked it up on the way to the airport!!! Thank you so much! They clean with care.
Great dry cleaners!!! They are always happy to see you and help you. Cleaning is completed on a timely basis & they keep my clothes looking sparkly & fresh. Love, love, love them!!
Excellent service, value, and friendly staff. Its great to just to drop off my shirts in the morning and pick up later that same day! Great business!
I brought in a wrinkled silk pocket square for dry cleaning before my wedding. The owner stepped up and instead of charging me for dry cleaning told me because it was new he could just press it and make it look crisp. He took it in the back, pressed it, brought it back and said congratulations. When I asked to pay, he said no charge. He didnt try to take advantage of me, did what was in my best interests and wasnt worried about making a quick buck. Honest people, they have a customer for life.
I have been using CD cleaners for years. Awesome service. Unfortunately with Covid my dry cleaning needs have not been as high as normal. I know they had to let go a lot of hard working people. I’m back at work so I will be back on a weekly basis. They have awesome work hours. 7 to 7 With same-day service. Not to mention incredible prices
CD One Price is a great place to do business. They treat you like family. Jury and Brenda are truly wonderful people and great at their jobs!
I had chosen the business because of the price and the location was convenient for me in proximity between home and office. The fact they have convient before hours AND Sunday pick up, I could not go wrong. I have relied on their service over 4 years and will continue to do so, along with my family, friends and associates. Because when I like something I tell everyone!
Very friendly and helpful staff, quickly removed stain from suit coat when time was critical. This is the only place I will take my dry cleaning business.
I have been going to this CD One Price Cleaners for a while now. The people that work here are very friendly and always attentive. Anytime I have had a minor issue they always have made sure the solution exceeds my expectations. It’s great they are also open on Sundays which provides that additional flexibility to drop off and pick up orders. I also signed up for the after hours drop off service which is an easy way to drop off clothing when they are closed. Great job CD One Price.
I was pleased with the cleaning service but once I got the garment home, I noticed a button missing. I am not sure what happened but I always close the vest using the buttons, so they were on the vest when I dropped it off.
CD 1 cleaners is always very professional and offer great service. Their counter associates are cheerful and friendly. The quality of their cleaning is outstanding! I highly recommend them.
The cleaning was done quickly, and was affordable because I had coupons. Was extremely satisfied with their serviceCleaning was ready when promised.
This is the best cleaners in the city...very professional and nice!
Not only is the quality of work excellent, the staff is so friendly. There are hundreds of places that will clean your clothes but why not take them to a place with great service as well?
All the employees are extremely polite and courteous. The owner Fermin always goes out of his way to come up to the front counter to say hello. I tell all my friends and family that this particular CD cleaners are really good.
Great service and quality of work at an amazing price.Wonderful friendly employees with engaging customer service skills. Very accommodating!
They are very professionals they take good care of their customers Im very satisfied with that great Christmas service we all love them for the work they do we have very grateful
Everyone there seems to love their job and it showsThey are so nice and courteous and always on time or early. I won’t go any else now
Been using this location for at least 5-6 years and they are fantastic. Staff is very nice and professional. Quality is great and prices are good. Highly recommend.
I brought in a faux fur blanket that had coffee spilled on it. The tag said dry clean only, but when the owner took a look he informed me that the fur would like crumple in the heat and recommended to not dry clean. He then proceeded to spot clean a few spots for me at no charge. Really appreciate his honesty and still cared to help me out even though we wouldn’t be able to use a full service.
Very good service and friendly people. Ready on time and all spots were removed.
They are extremely friendly at the store!! Always have been. And they do provide a quality work!! Always very happy whenever I pick up my laundry, knowing that it is going to look fantastic!!
Great organization. Understands quality and commitments.
There always on time for pickup dry cleaning and love the overnight drop off . I would give them a call excellent mark .
The team is professional friendly and caring.
Got all my laundry done here, it was not too expensive, the clothes came out nicely
Cleaned 11 of the wifes sweaters the other day. They are like new she says.Good business, good coffee!
In this order, I had about 15 dress shirts, that needed laundry. The shirts were ready when promised and they came back looking professionally cleaned and ironed. I also had one blouse that was returned cleaned. I appreciate their ability to get stains out of clothing.
When pants are dry cleaned they have a musty every time they have been cleaned
Dry cleaning services on my bed comforters was done very quickly and the comforters look like new again!!! Super happy & will recommend this cleaners to all my friends!!! They are great!!!
Best dry cleaner I have found. Jury the manager makes the whole store better by being a great leader and example. Jury is so nice and she welcomes everyone by name. I have never had a problem and when I need something to have special care (my wifes clothing) they always make sure it is perfect. I can not say enough about the friendly customer service, efficiency and professionalism of this dry cleaner. I have gone to other dry cleaners and this is best one by far. I wish I could rate it higher. Simply the best.
Very curteous, professional, and prompt service. Definitely recommend coming here.
Best cleaners in town. Courteous and friendly staff with on time service in a clean environment. Highly recommend.
I always get a friendly feeling when I go there. Everyone is bright and nice. I feel so bad for them during these Covid times. Please use them for your laundry needs.
Very efficiently run, and everyone very friendly
Best place ever!!!! Excellent customer service and phenomenal cleaning!!!! I’ll recommend them anytime!!!
Great work, Very friendly
Great prices! I get my clothes and comforters back within 24hrs. Highly recommend
The staff is always very nice
Always receive fast and friendly service and quality cleaning.
This location is great! Always super friendly and quick getting you in and out.
Reminder to pick-up was helpful. Quality was as expected. Friendly service.
Best service of any dry cleaners used in my 50+ years. Great on price and service for clothing, comforters, rugs, Uggs & more.
Great service and timely
Always courteous and efficient
Staff is always friendly and receptive 👍
Great service, easy to use and quick turnaround
Fast and Easy. Reliable. Good work at the right price.
I love this cleaners! We have been bringing our cleaning here for several years and have been so please with the quality and service! The employees and customer service is great!! I came in the day before Thanksgiving to see if they could press a table runner for me. They did it right then and there! NO CHARGE! How kind during their busy season! Thank you Thank you CD Cleaners Palatine!
This cleaners is amazing. I brought in my child’s dress which was oil stained and I thought it was unfixable. However this CD cleaners got the job done so quickly and all for such an affordable price. I was so satisfied with the customer service, the woman at the cashier was so friendly. It was one if not the best cleaners I’ve ever been to. 10/10 would recommend and come back to.
One Price is Great ! They can not be more accommodating and do a wonderful job
Great service, great value
Love that pickup is one day and drop off is the next! Laundered shirts were done perfectly and dry cleaned sweaters were good too. Prices are incredible!
I like CD One Price Cleaners as my cleaners of choice because the price is upfront, and the service is always quick. The facility is kept clean, and the staff has always been eager to help me. I appreciate the professional services, and even if there is a problem with clean my clothes, they let me know in advance before I take a shirt out of the closet only to find a missing button.Professional, Clean and Quick
Dry cleaned our garments, in a very good way...
I came in today and forgot they closed early. I was there at 5:08 and they closed at 5:00. The manager came out and said it was fine that I could pick up my clothes. This is why I go with them they are always so helpful.
This is the only CD price cleaners I will ever go to- great service, friendly staff, and convenient! This is the best dry cleaners around!
Fermin,I can’t say thank you enough to you and your entire staff. Not only for showing incredible integrity with turning in the cash Jose found in my suit jacket but in the every day action they take to ensure I know my business is valued. From pulling my clothes the moment I pull into the parking lot to always wishing me a good rest of my day with a sincere smile as I leave, it is clear the culture of your business promotes attention to detail and true customer service. I appreciate both of those traits very much which has earned my loyalty to your business since we moved into the area a few years ago.I would appreciate if you would share with not just Jose but your whole team how much I enjoy their approach to making me feel welcomed and value each time I visit. Being in a business that I have worn dress shirts and suits each day I have a lot of experience utilizing dry cleaners. Yourself and your team are far above the rest I have patronized. I notice you working in the front, greeting customers and always acknowledging me and your other patrons. I operate my business the same way and can assure you are making a difference and leading by example which drives the behavior of the staff. It makes my wife Jessica and I actually enjoy stopping in for our laundry and dry cleaning needs, sincerely.I’m glad this incident prompted me to communicate these feelings to you as I believe this type of acknowledgement and positive reinforcement is imperative to be shared with the staff. Congratulations to you and your team on providing the best service I’ve ever experienced in your industry. I wish you, your staff and each of your families a great holiday season and all the best in the new year. Thank you for doing what you do.
I live in Libertyville, but choose the Palatine location near my son’s school to have my clothes cleaned. This location is the best. When you walk in on a cold day, the bright friendly atmosphere, as well as the free coffee warm you immediately. Even when the line was long, I have never waited more than a couple minutes. Extra registers are open to provide quicker service when things get busy. The wash and fold service is amazing for the price. All of my clothes were folded and ready to put immediately into the drawers when I got home. But where they stand out is their customer service. My son is in the military. Not only do they offer a discount on uniforms, but they exceed military standards. Even when I brought in an item that needed to be worn the same day to an awards ceremony, the manager happily came to my rescue and had his uniform ready same day. He looked amazing. Thank you to the staff at CD One Price Cleaners in Palatine, for always putting the customers first. These days it is hard to find businesses that value pride in the services they provide above always profit. - D.Campbell
Always helpful, always friendly, great quality service
Everyone who works at this location is friendly and helpful.
Friendly service. The owner is very attentive and all employees are friendly as well.
Offensive manager lied to me after my clothes were destroyed and coughed in my face. Do NOT shop here.
Managers here are awesome. Ive never had an issue here but theyre always there to make clients feel appreciated and welcomed. Would not go anywhere else.
Quick and friendly service! I cant think of a time Ive spent any more than 5 minutes inside the business. Employees are always smiling, dropping whatever they may be doing to assist you upon entering. Have never had any issues with their cleaning services, and my orders are generally done earlier than the time provided during drop off. A convenient email is received as soon as my orders are done, making the process that much easier. Thank you to all at the Palatine - Northwest Highway location!
THE BEST...the one on Northwest Highway (Rt 14)!!! I have been going to this store for several years and they have consistent, fabulous service. They clean my familys clothes very well, their prices are very low, they have fresh coffee made every day, and they have donuts on the weekends (early birds get the ...donuts)! Bring your clothes here...you will be happy!
I cannot say enough good things about this place! I drive past multiple dry cleaners to come here! I was just in and the owner was kind enough to rush the pressing I needed! AND they don’t charge an arm and a leg!! I don’t know what is better, the quality they put out or the customer service?! Will be returning even when I move further away!! Thank you so much!!!
Dropped an outfit that I needed day of. They went above and beyond to help me out This is what customer service is all about. Thank you!
I’ve been coming to CD One Price Cleaners for over 3 years. The customer service by everyone there is above and beyond the call of duty. Friendly, fast, and efficient service, always with a smile!
Choosing CD One Price Cleaners made my life so much easier! I dropped my clothes off at 9 am and picked them up at 5 on the same day on a Saturday. All my visits are super quick, Im in and out of there in less than 3 minutes every time. Theyre prompt to greet you as soon as you walk in the door and theyre very professional, fast, reliable. Excellent service!
Great Place. Hard to define what is good, but they just care. They greet you, they know you. I moved to another cleaner for about 2 weeks to a place much closer to my house, and switched back soon after. CD One Price is Fast, Modern, Professional. The other place I tried was messy, dark, old fashion, and slow (and the same price). I drive 3 miles out of my to use them!!!
This is one of the best dry cleaning locations Ive ever been in. In response to what Chase Bullock was saying. I believe your issue with your coat requires a seamstress which CD One didnt have on-site. Yes, they can go out of their way to sign it for you but that is not a service they can do for you in that location. If they start doing business like that (such as signing a document that you typed up to give to American Express, their credibility will be on the line (forget about theres no liability on their part as you said). So please, stop...just stop...
Great cleaning at great prices!
The best prices for all my dry cleaning needs!!! Fermin and his staff are always professional, welcoming, and provide excellent customer service!
Always a good experience.
The manager and assistant manager at the Palatine store off NW Hwy are top notch. The staff is super friendly and consistent. This is my preferred CD One Price. I’ve frequented Lisle and Glen Ellyn but Palatine has the best staff and takes the best care of my cloths. Wouldn’t go anywhere else.
The pricing is very hard to beat and the services is great! Very friendly staff. and they are experienced
Friendly, courteous, oattentive staff, and owners
Good service and pricing. Always deliver as promised. Beautiful flowers are nice touch. Alterations are pricey and not the best for the money.
Great service. Have been a customer since it opened. Always friendly staff.
Average cleaning, poor customer service. If you need anything more than basic dry cleaning, go elsewhere--the owner is blatantly unwilling to help his (former) customers.To be clear, I needed CD One Price to verify whether or not a tear in my Canada Goose coat could be repaired and if so, at what cost. This was per the advice of American Express and thus not terribly unusual for most dry cleaners. In fact, the owner of this location (if not others as well) stated that he was aware of the procedure because he personally used American Express.However and despite orally stating that the coat could not be repaired, the owner was unwilling to verify as such in writing. In fact, he refused to look at any paperwork altogether. I explained that he and his company faced no liability for anything and that the paperwork was purely between me and American Express, that I was aware that falsifying information would be an act of insurance fraud--a felony--solely by me, and that I stood to lose $1,000 on a coat less than two months old because my claim would be denied for lack of verification. Nevertheless, I was told Im not signing anything.In short, the owner of this location--who may own other locations, I dont know--was openly unwilling to service his (former) customer of years without explanation despite the fact that in his own words, he was familiar with the process of American Express Purchase Protection and the insurance it provides to coats such as mine. As such, I believe it is quite clear that customer service is not a concern of this location (if its a single franchise, otherwise a broader term would be appropriate).
Terrific quality, promptness, service.
Recently recently gotten my vintage Mtv jersey cleaned here, and I have to say they did a great job😀🙌 my jersey looked better coming out then when I 1st gotten it.Also the staff provides a wonderful experience with the customers, they are genuine, helpful, and caring. I couldnt have ask for a better experience.
Great service
Yesterday was my first time I went to CDOnePrice Cleaners and loved it!!! The staff is super friendly and professional. My clothes were ready the same day for a great price! I recommend this place and give it 5 stars!
It cost me seven dollars to do three loads of laundry… Plus the time and plus the detergent and then I have to fold or convince myself that I am going to and most of the time....it doesn’t happen…For a nominal amount, I just dropped off and don’t have to do anythingMy clothes are nice and folded and my socks are matched up...
I love their one day dry cleaning service! They were even able to get a huge red wine stain out of a white tux shirt for me!
Decent prices, good service, nice people. Otherwise its a dry cleaning place, like any chain dry cleaner
I was pleased by the cordialness of the staff that I dealt with both when dropping off as well as picking up my shirt. This was my first visit and the staff member I spoke with explained the process and how they would wash my shirt since it had a stain. I would certainly recommend them.
The manager and the staff were so wonderful! All my items were ready for same day pick up and they went above and beyond to be helpful. Great experience all around!
The Palatine store on Northwest Highway always greets me with a smile and make me feel like part of the a family Kudos to the gardner the flowers are a nice touch & your Starbucks coffee is always great . Brenda the manager is always happy to see her customers .Thank you
Palatine store on Northwest Hwy has never let me down . The price is right and the quality is even better . Thank you for beautification of our town LOVE the landscaping.
Great service and staff. Love this place. Thank You!