Ive had nothing but great experience and service from Hibbs and our agent Ray Guthrie. He not only helped us find the best deal, he was very proactive at finding us a new insurance company when the one we had announced theyd pull out of KY. I even took my mom over to get her some quotes. Ray helped her save a lot. And the local, personal service is terrific.
I feel that communication is key! I love that Andy always keeps me informed and when I have problems he always takes care of it! Hibbs is a great insurance agency and I would definitely recommend to anyone!
Ray has always been very professional and helpful.
Glenda has been handling my familys policies for at least a decade or longer. We trust our many insurance needs to Hibbs because they have certainly earned our trust.
Moving to Kentucky during the pandemic was very challenging. Jennifer Lamphere at Hibbs Insurance was very helpful in making the transition. She went above and beyond our expecations. Would highly recommend Hibbs Insurance
My agent Mr. Guthrie responds very quickly (even off hours) and is very professional. Highly recommend Ray Guthrie and Hibbs Insurance.
Insurance REALLY stresses me out, which is why Im so grateful to have Jason Hibbs to help me. I recently needed a quote for home insurance and shopped around to several companies. I chose to stay with Hibbs over a less expensive plan because the client service is impeccable. Jason always responds to me right away on whatever I need and now he feels like that friend I email when Im confused or worried about car insurance, health insurance, renters insurance, whatever. Seriously, go to Hibbs.
You found the coverage I needed right away and got me the best deal anyone could find !
Very helpful in choosing the insurance for our home. They made the whole process smooth, easy, and stress free
Ray Guthrie was thorough and professional and made sure I had adequate coverage for my real estate. I would recommend Hibbs insurance to anyone.
Very prompt with what I needed for coverage. Got me taken care of. Glenda was so efficientAppreciate her very much.
I have a set budget, living on my own and being a college student and my agent found me a policy that included everything I needed and made sure it fit in my budget comfortably. We even set up payments automatically so it’s a lot easier. Switching my insurance was not as stressful or scary as I thought it was going to be, all thanks to my agent.
Glenda took great care finding the best price for car and home insurance. She is personable and gives the best customer service. I highly recommend using Hibbs Insurance.
Ray was very nice and explained our policy so there was no confusion.adding to post cancelled policy and recently got bill from a bank where agent applied for us to get policy financed never asked to get financing for policy had no use for it thats why we cancelled it.Dont know where they got permission to apply for us to finance it.Not sure why they did this.
If I need something, it is taken care of quickly. You are helpful with my questions and make good recommendations on my policies.
Ray was very polite and helpful throughout entire process. The way he handled everything made me feel that his promise of taking care of the customer beyond the sale of the policies was sincere. That is appreciated very much.
The employees have always been very helpful and prompt. Great prices also.
Easy to get in touch with and always helpful when I have questions.
Every time I have contacted Hibbs Insurance to discuss options, improvements, or updating plans, everyone at Hibbs has taken time to get to know what I need first, then give options based on what will work best for my families needs. Jason Hibbs cares about the client and the needs of the family, which makes discussing options a much easier and pleasant experience.
I was in need of a supplemental Health Insurance policy. I called Mike Hibbs he said no problem we can do everything over the phone. Within a few minutes I was taken care of. The folks at Hibbs Insurance Agency are the best.
I love working with Hibbs Insurance! They are always so friendly and make maintaining our insurance policies a breeze! I can always guarantee they will find our family the best rate possible too. I highly recommend them to anyone looking for an insurance agency to work with!
Hibbs Insurance has always helped us in making good decisions on insurance that fits our needs and are always checking for the best rates for us. We always appreciate how quick they respond to any questions or requests we have. They have gone above and beyond on helping us with some burglary claims we had to file. Everyone is very friendly and always ready to help in any way they can. Simply the best service you can ask for.
Very nice and helpful
We appreciate the warm, friendly service we always receive. Responses to calls and questions are handled very timely. We also like that our agent is proactive in making sure we are receiving the best value for our dollar; they do not wait for us to ask if there is a better coverage available. The entire staff that we have dealt with is very professional and capable.
They always have the most fair and consistent prices and staff. Their staff are more than friendly and respectful.
I have been with Hibbs Insurance for about 15 years and the agents have always looked out for my best interest. They have continued to look for the best deals for my needs. They are also super at keeping up with the status of my documents making sure that I have submitted the correct paperwork on time which is so helpful with my busy life. It is so nice to know they have my back!
Ray Guthrie has been excellent when helping with any of my needs. Whether it’s adding to my policy or making changes. He was very helpful when I had a theft claim also. I would recommend Ray and Hibbs to anyone looking for good insurance and a great agent. Thanks Ray.
Friendly great service fast and easy as well
Very friendly, help from moment you enter their door. They work to find you the right insurance for your needs at an great rate compared to big name companies.
In 2015 we were looking for lower house and car insurance. Jennifer got back with us quickly after checking for similar coverage from several companies. We were able to save over $700 per year with a new company. We have been very pleased with customer service.
We loved working with Hibbs Insurance for our needs. We worked with Glenda Collins and she is very friendly and knowledgeable. She answered our questions and helped us in any way she could. Everyone we came in contact with was very friendly and welcoming.
Hibbs Insurance is prompt to respond to inquiries. The staff is always polite and more than willing to provide assistance. My family appreciates that they review our policies often to ensure we have adequate coverage at the best rates.
I appreciate the wonderful customer service that Hibbs Insurance provides. I have reached out to ask questions on multiple occasions & each time Mr. Hibbs responds quickly & is understanding in finding the best solution for my insurance needs. I appreciate Hibbs professionalism, courteousness, kindness, & knowledge. Thank you.
My agent at Hibbs Insurance has always had my personal needs and interest in mind and helps find the right insurance that fits my needs while also finding the most economical and reliable carriers. As needed, she reviews premiums to make sure costs are kept in check. I have used Hibbs for many years to cover my home and vehicle insurance needs.
The ones that I have dealt with in that building they have been very nice and up to date on the insurance business. And if there is anything I cant understand, they explain it to me until I do understand it.Willa Jean Douglas(Sebrina Douglas is my daughter and we used her computer to submit this review.)
They were very knowledgeable about product and helped us to lower our insurance without losing coverage. Ray was very nice and accommodating to our needs and wants . Was very impressed with the company as a whole.
We like the fact that the agents at Hibbs routinely review different insurance companies and contact us if they feel they can switch us to a lower rate, but keep the same coverage. We also like the fact that they are friendly and immediately responsive when we call and ask for their help. I recommend them every chance I have.
It is super easy to speak with a representative. Also they find the lowest price possible and work with you to get what you need.
Ive really appreciated the personal service received, and dealing with someone who is familiar with our needs is a big plus. Being able to stop by locally and talk to someone directly, without any extended waiting time, is also very convenient.
Growing up in Paducah, Hibbs is a cornerstone in our community. I spent over 20 years with State farm and didnt realize until recently what a crime I was committing by not shopping local for such services. I spoke with Ray Guthrie, he rolled out the red carpet and now, Hibbs has a new excited customer. I shop local for most everything and now feel more complete and safe. Thank you Ray and the family at Hibbs Insurance for looking out for the little guy. Godspeed
I was very pleased with Hibbs Ins. Jennifer was so polite and provided me with car insurance that saved me over 700 dollars a year. I would recommend this company to anyone in Ky.
Competitive timely quoteworked with us well to ensure everything done in time in spite of the distances and unique circumstances of the estateFriendly and understanding
Ray Guthrie is wonderful! He is easy to work with, very thorough, polite, and understanding. He is also very prompt in replying to emails and phone calls.
They have done everything Ive asked and worked hard to get me the coverage i need: my house in Nashville and new car insurance when the previous plan went up too much in cost. Theyve been quick and complete in responding back to my queries.
We stay with HIbbs because Glenda has always taken care of us and given us the best advice. She shops for the best deals and always there when we need her. no brag just fact and it makes one less thing we have to worry about.
The staff at Hibbs Insurance Agency is professional and courteous. They meet our insurance needs and go above and beyond in providing excellent service.
They aways go beyond to be approachable with immediate answers. If research is needed always willing and quick.
Great people, great service, at a great price! They are always professional and provide assistance whenever I have a questions.
Hibbs Insurance always is very prompt to respond to the clients needs, on a personal level. As a client for many years, I have never been treated as a number. I will always recommend them for insurance needs.
Bottom line, Jason and Hibbs Insurance saved me money. It also helps that they are very friendly and easy to work with.
Always fast and friendly service.
In a pinch, Jason came through for us. Not only did he offer a better rate than the competitors, he also got us better coverage, while doing so.
Great people and insurance products.
Great folks to work with.
I have had insurance with Hibbs Insurance Co. for several years. I receive a lot of offers in the mail from other companies. None of them have ever been as reasonable as Hibbs. I will never go anyplace else!
You go the extra mile to help us when we need help right now.
Constant, clear, and concise communication