Got in for an oil change bright and early and was taken care of quickly. Not being a morning person customer service was great.

Lexi & the Byrider / CNAC staff did an amazing job to get me behind the wheel that same day. The last 3 cars I bought used didnt make it a month before breaking down, & 2 were from used car dealers! It has been over a week and this car is showing no signs of any issues! Thank you to all the staff, but especially Lexi and Mike! I really should have shopped with you 3 years ago ...

So grateful to Adam for helping us get a great van! I was nervous about the process but he made it comfortable and smooth. Love that they’re helping us better our credit as well as getting us in a better vehicle!

Very fortunate that Lexie (my sister) was able to sell me my 2013 Hyundai Accent. the process was very quick and easy - she was so on top of everything, so knowledgeable, charming, and she is the funniest person I’ve ever met in my entire life. I wish I could buy 20 more cars from her. The finance team is very efficient and I drove off the lot within a couple hours of being there! I will definitely come back for my next vehicle, and no she didn’t force me to write this review.

Thank you Adam, I know I drove you crazy just on me getting there took a miracle!!! I truly appreciate all of your help, I am grateful. Mike, you were awesome, I imagine you have most of what you were telling me, memorized!!! When I was fixin to leave to get back to my house, I just had to sit and just take it all in!! This is the first time I ever bought a vehicle by myself. I think I did pretty good, of course and most importantly, Adam, you had my back through it all and I am grateful 😊 I will recommend you to everyone I know!!!! Thank you 😊

Lexie was great! Everyone was most kind and courteous!!

The Byrider team is all about service and ease of sale. Great team,experience, and customer service. 👏 Tahnk you for putting me into another great vehicle!

Lexi was great and so nice. Its hard to find customer service like she has.. Its a great place to shop and will definitely recommend ByRider to all my friends and family

I really appreciate that Micah quickly fixed a issue that I had prior to his employment and did it quickly. I am very pleased with my experience with him, I can tell he has a huge amount of knowledge in the automotive field .

Absolutely the best people to work with you in getting you into the vehicle you can afford. Every one of the staff is very friendly and helpful at every step of the journey. Just a great experience all the way around.

Adam got me into a great car.Everyone is extremely friendly and helpful.Cant say enough good things about JD Byrider.

Bought a Malibu from here a couple weeks ago and it was such a smooth process. Lexie was very professional and very funny, made me forget I was even there for a car. I definitely recommend going here, they will help do everything to help you out no matter your situation! Ask for Lexie, she CLUTCH! She will find you the best whip for the best price.

Adam was very friendly and willing to help with any questions I had. The hole team is very nice and do what ever the can to get you in a car. Would recommend them very highly.

They were amazing. I have a van now that I know is safe and comfortable for me and my kids. Everything works. The people there were great, nice, and wonderful

Lexi, the salesperson that took care of me was amazing. Quick process, I definitely recommend Byrider. Thank you Lexi..

When I first pulled in the lot I was greeted before I got out the car. They are very friendly answeed all my questions and explained things really well. I would recommend this place to anyone

Charlie at Byrider was absolutely fantastic today. He was extremely nice and brought me my car when it was finished. I love Byrider and I am very happy with the treatment i receive when Im there. I give 5 stars for awesome service. Love you all.

William is so great and helped me with everything! He was very professional and experienced. Thankyou so much for my 2010 Chevy Aveo! They take good care of all of there cars and customers and easily the best choice to purchase a vehicle from!

Great experience from the get go and throughout the whole process. I understood everything clearly and will definitely be working with them again in the future! ♥️♥️

The staff where extremely helpful and and friendly. They have a good selection of vehicles and work to help meet your needs and budget. Will definitely buy from them again.

Adam was great! Worked with me on the whole process and made sure I was comfortable with my purchase. I indeed am!

Adam was awesome 👏 he was very helpful and really nice love this place and how well they worked with me!!!

The staff was amazing to work with! They went above and beyond to help us.

Good people helpful and got me what I wanted with no hassle ...

Very nice and great place to do business with.Would absolutely recommend them

Adam haire was great! They worked with us and made our experience amazing.

-Lexie at Byrider was wonderful at everything she done to get me in my new vehicle! I love my new 2013 Dodge Avenger SE!!! Thanks Lexie!!!

Adam helped me out and got me into the car I wanted. Everyone was very friendly. Over all it was a great experience.

Great place to buy a car... Awesome team

Do not buy a car here. We bought a 12,000$ vehicle from them 4 months ago. It has had electrical problems since the day we brought it home. The airbags turn on and off at will. The blinkers just stop working occasionally and it only starts when it wants to. Then yesterday it totally broke down and wont start again. We took it to the service department to have it checked out before it broke down and they kept it for 3 days and then just said nothing wrong with it. I tried to call since the first service visit to try and get it in again and nobody ever answers in the service dept. Got through to the sales dept. (Of course) and they wont help with a tow to get it back to the service dept. So I Got it towed there and now they cant even look at it until Monday and dont seem to even care that we need the vehicle for work. We missed 3 days of work the first time and who knows how many days will be missed this time. They dont offer a loaner vehicle or rental car assistance either So here we are with a 12,000$ loan, a vehicle we cant drive, and the dealership could care less. Do yourself a favor and go elsewhere.UPDATE: Tried to call the number in the response to this review. No answer in the service dept or the sales dept. Im guessing they are closed since it is a holiday. Even though they assured us they would look at it MONDAY morning and let us know the issue and what will happen next. Day 5 of not being able to work and not knowing when we will be able to return. Still zero answers.

Great service. The sales team and everyone involved did everything they could to get me in the best car for me.

My son and I went to buy his first car at Byrider and worked with Lexie in sales and Mike Thomas in finance. We were treated with respect and kindness and found the perfect car for us!! Give Byrider on 18th Street in Owensboro, Ky a try!!!

Very good folks there will be there for you.the service folks are very nice very understanding.iv been with cna byrider for over 10 years.they sure have been there for me.god bless this company.if you need a car a truck go to byrider they will treat you right.and a hand shack seals the deal.i give them over %100 per cent taking care of there customrrs..

Adam was very helpful and took good care of us!

The people are great. The warranty does not cover everything however. And parts and labor are as we all know outraging. So I have to put more money in it then I feel like I should but I guess that’s life when u buy used cars

Thanks Adam, You have made this simple and easy to buy another vehicle from yall again. Everyone who I had contact with today was smiling (until the put their mask on LOL) but, they was all very friendly. I will be back to buy from JD Byrider again. I would recommend JD Byrider Owensboro to anyone who is looking for a good vehicle WITH a warranty. Once again Thanks to the Staff and Adam TOP NOTCH!!

Just had my first experience. Excellent service, friendly staff and they are patient with all of your questions. Go see Kevin Goodall.Also as huge shout out to the service repair team they fixed the issues with my car and were extremely informative. Hey service team make the office buy you a steak dinner.

Great experience!!!! Great car!!! Very easy process and fast!!!

Im am so glad I got referred to JD byrider they are the best place to by aCar. I would recommend anyone to come to JD byrider if theyEvery need a car. They are friendly and very helpful. They helpedMe in a very rough situation and I am so thankful for them andDon moore for recommend me to them.Thank you all so much.

Very nice and helpful people

I had a very good experience with the initial purchase of my car. My salesman worked with me to gather all of the information I needed before my visit, so I was able to choose the car I wanted with ease.

Great people great service I recommend them all the way they do everything for you

Highly recommend going to this place! Adam Haire did everything he could to help me get into a reliable car that same day. It has been a GREAT car. I love my Chevy! The whole place seemed like they were respectable. Adam will be my go-to guy for my next new ride as well, awesome guy!

This place is pretty awesome great customer service and everyone is so nice and they will work with you in every way possible to get you in a new car today. If you get a chance to go tell them Robert Sigers sent you

Company is too lazy to even list the prices of their vehicles on their site and I have no interest in doing business with a company that uses these tactics to get people to contact them. Ill take my business elsewhere.

I stopped in because I saw a beautiful car and wanted to just see if I could be approved. Within a few minutes of speaking with Ron Barns I was approved and driving home in the car the next day! He was fantastic and did not judge my credit situation. Extremely happy with the treatment and service!

I had a good experience buying my car yesterday. It has been a tough few years between getting kidney cancer, being diagnosed with epilepsy and having a heart attack, plus dealing with the death of my only sibling. Thank you guys for taking a chance on me and supplying a small amount of joy in a time that has been somewhat dark .

I just stopped in to look for a car & Kevin greeted me. His courtesy was very impressive. I told him I was just looking and wouldn’t be ready to buy one for a few months, he proceeded to tell me about the program! When I’m ready to buy I will definitely to be back to buy from Kevin! Thank you for all your help!

Love love lexie. Very helpful and she kept in contact every step. Vwry proffesional and friendly. Love my new altima. Thank you !!

We had a great experience. Ron Barnes made everything easy. He showed us respect. And was able to help us figure out a problem. He didnt rush us. He even took me to the service area so Id know where to go. Great customer service.

I talked to Lexi and she got me in a car the same day!! She was so helpful and very sweet .. I recommend her and byrider in Owensboro !!!

Amazing people to work with. They make the whole process of buying a vehicle very quick and efficient. Adam was the best!

Lexie was awesome! Went above and beyond to help us out thank you

Just bought a 2013 Dodge Avenger today. Kevin was the best. He was so friendly and helpful with my purchase. This is the 4th car my family has gotten from Byrider Owensboro. Love how Kevin made everything so fast and smooth. I send all my friends there. If I ever need another car Kevin will be my go to guy. Thanks.

Adam was so help in getting me in my new ride. Thank you Adam and everyone else at JD Byrider. I recommend them 100 percent

Adam was great! Communication from start to finish couldnt be better. Would definitely go here again!

Adam helped us, and he was awesome. Came knowing exactly what we wanted and got just that. They let us test drive it pretty far as well! Awesome place, great atmosphere. Will recommend to everyone!

Very friendly and courteous people. I believe I got a very good deal, and left there with all my questions answered, and a very good feeling.i would definitely refer my friends and family to Byrider.

The service I received at J.d. Byrider was greatly appreciated & not only that they were helpful & Adam was great and knowledgeable.Thank you so much for your time today.

Very nice people.

I was about to buy a peace of junk off my brother so I could get to work should been good for couple weeks but thank God byrider put me in a awesome suv that I can rely on to help me get to work safely..

Very helpful, I would like thank Ron for helping me very nice.and helpful plus he came in on is day off to go through the closing with me .Thank you very much

The absolute worst place to buy a car.

I visited JD Byrider today. Kevin Goodall was a helpful, friendly and courteous member of the sales team. Will definitely return

Was feeling down on my luck when I talked to Byrider in owensboro Kentucky when they talked with me and got me a very nice 2007 ford f150. It also came with some great deals like my last oil change was 350 miles ago and next one is free and for the rest of the life of that truck as long as its in my name I can take it to them to change oil for $15. Then it comes with a nice warranty

I would suggest to anyone looking for a vehicle to go by and talk to JD Byrider Owensboro. They are very friendly and will put you into a nice vehicle so dont wait go or call them today! Special shout out to Kevin thanks buddy for the experience and business. And remember GO COWBOYS!!!!!!

If you want a friendly, smooth experience buying a vehicle, choose Byrider! Kevin Goodall got me in a vehicle with no hassle! A very organized business to deal with in Owensboro, KY

Adam was great got me in and on the road quickly.looking forward to have my car serviced there.once again thanks a lot

Adam and the ladies, Im sorry I cant remember their names...there were two of them and only one Adam...were so helpful, courteous and friendly!! I really enjoyed their assistance and loved working with them and....I LOVE MY CAR!!! I would definitely recommend JD Byrider!!! Thank you all so much!! 😊

My experience is always great at JD by rider. Kevin was so helpful and got us a great car. Thank you and Have a Merry Christmas.

Ron was a good person an took the time to help me out thank you Ron

Adam was fantastic when helping my husband and I purchase a second vehicle. He was able to show us multiple options and made sure we did not rush a decision. Everyone else in the office was great, too! They all treated my 3 year old like a rockstar, which he loved every moment of. Highly recommend to anyone looking for a vehicle.

Adam H made sure to do everything he could to get us into a vehicle... I was shocked at how quick and easy the process was as well as his quick ability to actually get me into the FIRST car I had my eye on. Didnt plan on walking away with a car for a couple weeks, having to get into a new one unexpectedly, but somehow he managed to pull together a payment plan to work for me. Im in awe at the ease of the whole process & love my new vehicle! Definitely was hesitant about JD Byrider but I would recommend it a thousand times over! Call Adam. I could tell he cared about getting me into a reliable car I could afford. My life got 100000x easier today!

The staff at JD Byrider were friendly, easy to work with and got me a great deal on a vehicle. But, no more than 15 minutes into my ride home, my vehicle started malfunctioning in the dashboard, and the transmission started slipping. I bought this vehicle in good faith, and experienced immediate problems on the parkway. This isn’t the fault of the sales team, but a company as a whole has to be at fault for a defective vehicle.

My fiancé just purchased a 2014 Jeep Compass we had a great overall experience. Kevin Goodall was our salesman and he went above and beyond to take care of us.

Had an awesome experience. Would recommend anyone to these guys. They were very friendly and accommodating. James made me feel welcome and comfortable from the moment. He was funny and very friendly. Best car buying experience Ive ever had. Thanks for the awesome car. 😁

James was very helpful. He listened to what I needed and made a great choice on something he thought Id like. I never felt like I was pushed to choose anything and the process was painless and very clear on what was needed and what I was signing. Very professional and yet laid back environment. Would recommend to anybody needing a car!

Very fast at getting us approver and into the vehicle we wanted. Didnt try to push us into a different vehicle. Wonderful experience

Had an absolute great experience with J.D. Byrider and James. They were so helpful and explained every single detail of the process, made sure I was comfortable and understood everything. Very friendly and respectful. I felt like I could trust them. Will absolutely continue to go there for my car needs.

JAMES was very helpful and answered all my questions. I felt very comfortable with the entire process. They were upfront about costs that might be involved and explained things as I needed.

My niece has a 2012 Chysler they bought from here and have it in for service right now. I was confused about the limited warranty and called and spoke to Steve and inquired about the difference between a junkyard transmission, and a rebuilt transmission.. He seemed very nice and hopefully they will get their car back at the first of next week. I will re-review how the repair work went after they get it back, & 30 days after that on how well it is running. Will keep our fingers crossed. The other reviews on here are favorable so Im hoping for the best. :)

I was in desperate need of a vehicle. I didnt have bad credit, just no credit! I drove a few vehicles and finally chose the one I drove home the same night!!! The 2 year/24,000 mile warranty is a great extra when buying a used vehicle. The staff went above and beyond and Im glad I pulled in the lot just to look. Turned out wonderfully!!!

James is awesome. Even though my daughters application wasnt approve. James went above and beyond to help her. He just could not convince his manager that my daughter wasnt the typical teenager. He went up to bat her telling his managers she was very responsible, mature young lady. He said he could tell that she had a good head on her shoulders and was gonna be productive in life by what she is doing now. Thank you again James for your help and consideration. KEEP UP THE AWESOME WORK!!!!

Great dealership great people byrider staff helped. My family and I with a great vehicle and the vehicle comes with a great warranty I would recommend byrider 100% I have poor credit but byrider got me approved when no one else could they also report to the major credit Burroughs so it helps rebuild your credit and its a 100% better then any other buy here pay here thank you byrider for helping my family and I with a great vehicle byrider treated us like family

My wife and I simply went in to see what needed to be done to purchase a vehicle with these guys.Werent expecting to drive home in one.They do everything possible to help their customers as much as possible.As long as you have consistent income, a drivers license, proof of residence, & proof of employment...youre set!Check out JD Byrider and see for yourselves!

Was able to get a great car despite my terrible credit score and it is affordable. Great customer service. Everyone was nice. I will continue my business here from now on.

Enjoy the experience Adam was awesome explain everything to me and my son they were very nice people to work with

My credit didnt qualify to get a vehicle from this business ...not a big deal, what is a big deal is talking to 3 different people for 45 minutes only to be sent back to the original person I was speaking with to be told I live more than 60 minutes from their dealership so company policy says they cant do business with me. Well they knew from 5 minutes into talking to me where I lived so instead of being honest and saying my credit score was too low they had to lie. So if theyre willing to lie about something so petty I can only imagine what they lie about with the vehicles. I consider myself lucky my dealings with them lasted 45 minutes and not years and I got a better vehicle from another dealership anyway.

Ron bharnes got me in good car

Very nice place. Best customer service. Friendly and they made the process extremely quick and easy. Adam Haire helped us out so much, go to him for your vehicle needs.

The smoothest car deal Ive ever been apart of. Got exactly what I wanted for an even better deal than I hoped.

We would never go there again! We bought a truck March 12 2020 and are to afraid to drive very far. Yesterday my husband was driving it and in less than 20 miles (once again) it started losin power and he gad to pull over. Worse auto purchase we have ever made!!!

Absolute wonderful experience thanks to Ron Barnes

As a rule, I hate car shopping/purchasing, the whole thing. But my old car dying forced me to look for something else. I have to say JD Byrider in Owensboro made it the smoothest experience possible. And for someone with atrocious credit like mine, I got a very nice car for a fair monthly payment. Thanks so much to Adam Haire for putting up with all my text messages and for finally getting me into a car!!!

Had an amazing experience with Adam. Will recommend Byrider to anyone looking for a car.

The staff was fast and friendly and helped me and my wife get a vehicle that was very badly needed we will definitely be getting more vehicles from here

James and Adam were absolutely amazing! They made me feel so comfortable in buying my first car. They hooked me up with a nice car and low payments. I’d recommend anyone to go to J.D Byrider!

Everyone was very nice to us and very helpful.i would recommend my friends to come there.

I would like to thank James and whole staff at J.D. Byrider for treating me and my wife like family ! They are very friendly and professional. We would and will recommend anyone looking for a vehicle to give them call! Thank you again we love our car. #Deuces✌🏿✌🏻

They went the extra mile to help me and treated me with kindness and dignity!