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The Wurzel Insurance Agency
1942 County Rd 419 #1000, Oviedo, FL 32766, United States
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The Wurzel Insurance Agency

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Mi
Review №1

Great insurance agency, needed some Condo insurance and received a quote very fast. The price was right and Robert was very helpful. I used Wurzel before for my other Condo and was very happy with their service.

Pe
Review №2

We have been using Wurzel for our insurance needs for the last 10 yrs. They handle ALL our insurance needs and do it professionally and help us understand what coverages are best to suit our needs. They do the leg work in finding us the best value for our money and we appreciate their efforts. We are truly satisfied customers and will continue to use Wurzel Insurance Agency for ALL our Home and Auto insurance needs!

Da
Review №3

Robert and his team have done a great job for us for years. Highly recommend!

Wi
Review №4

These good folks worked hard to ensure we got the best price for our homeowners insurance after our previous provider jacked-up our rates right at renewal time, and they helped us get everything done with almost no effort needed on our part. I strongly recommend The Wurzel Agency. Thank you Wurzel Team!

Mi
Review №5

Recently left our long-time insurance agent in Orlando as we moved to the Oviedo area and wanted a local agent. Robert Wurzel Agency was recommended by our Real Estate Agent and the experience has been great. We ended moving our homeowners, autos, and umbrella policies over to Robert. They were responsive, professional, transparent, and extremely helpful to us as we navigated the changes. Plus they saved us a lot of money and put us in equal or better policies. We are very happy in our choice to have Wurzel take care of our insurance needs.

Ce
Review №6

The Wurzel Insurance Agency performed wonderfully. They helped us find car insurance when we were at the dealership buying a car. They were friendly, fast and efficient. Everything was done within one call. Great people, great service.

Ra
Review №7

Mr.Robert and Wurzel insurance agency were very professional and responsive. My interactions with Robert has always been a pleasure. They follow up and make sure you get the best from the market. I would highly recommend working with them. Peace of mind is guarenteed.

St
Review №8

The Wurzel Insurance agency has been a great help to us as we have made various insurance purchase over the years. I would encourage anyone to give them a call for any insurance needs.

Go
Review №9

Great service from a very professional group. Easy to do business with and good communication skills.

Lo
Review №10

Wurzel’s agency is kind and find the best price for your needs. They are efficient and quick to respond to your questions.

Bo
Review №11

I found the folks at the Wurzel Insurance Agency to be cordial and professional during multiple interactions over the phone and in emails. Although Robert and I had never met before he conducted himself in both a professional and friendly manner over the course of our conservations. I was introduced to the Wurzel agency through the The Core Group Reality, as I was in the process of purchasing a home in FL. Robert was extremely responsive to my needs, immediately offering a variety of insurance options, and taking the time to highlight the differences among each of them. At no time was I pressured to make a decision and after reviewing the options overnight, Robert facilitated the steps necessary to obtain my selection. Comapred to other insurance agencies and their coverage, Roberts was among the most economical and inclusive of features that best met my needs.

Ja
Review №12

I have been a customer of Robert Wurzel for a few years, and he makes the insurance business easy. Whenever I have an issue, I can rely on Robert to handle the hurdle. The agency is always looking out for the client, and they do the things I used to do for my own policys.

I
Review №13

I used to work with another insurance agent for many years; but unfortunately, that agent let me down multiple times. As a result, I began searching for other agents both online and by referrals, and after looking at reviews and contacting several potential agents, Robert stood out from the pack.So now I’ve had the opportunity to work with Robert of Wurzel for a few months, I am happy to report he has been helping me insure a recently purchased home, my previous house (now an investment property), and is currently helping me with auto and umbrella policy quotes.Rob has been proving over and over again to be someone trustworthy and highly efficient and effective, and with a great customer-centric mindset.What I like:- Professionalism – Robert is always professional and cordial- Reliability – Robert always keeps his commitments- Detail-oriented - Robert meets my high standard of being very detail-oriented- Patient – because I am very detail-oriented, I always ask many questions and go deep into insurance quote details (a LOT more than the usual customer)… and Robert always patiently responds to all my questions, concerns and requestsWhat I REALLY like:- Technology: Wurzel makes very good use of technology: online appointments, e-signatures, etc etc… in fact, I never met Robert in person or went to his office (yet)… this is especially important now during COVID daysSo, in summary, I highly recommend Robert and Wurzel for any of your insurance needs.

Ba
Review №14

Robert reviews our policies annually and makes sound recommendations. He saved us several hundred dollars this year and provided us with good feedback and assistance. Great insurance agent!

Ma
Review №15

Great company with a long track record of high level service. The Wurzel Agency listens to my concerns and finds the right policy to fit my specific needs. Highly recommended!

Ch
Review №16

Superior service and communication!

Lo
Review №17

I love this agency. As a client of theirs for over 6 years, they have saved me money on my policies multiple times with out me even asking. Robert will reach out and mention that he noticed an increase in my homeowner insurance policy and will have a comparable policy suggestion but with a lower cost. He gets back to you right away whenever I have a question or concern, and he really cares about his customers.

He
Review №18

Christy gave me the best customer service I ever received. She is kind, patient, knowledgeable, detailed oriented and result focused. She suggested the right products for us and gave us the options, not the cheapest one. She educated us so that we can make data driven decisions. We saved thousands of dollars a year based on her recommendations. She always tell us what to expect. She is the best.

Ri
Review №19

After speaking with a friend who had used The Wurzel Insurance Agency for the past few years, we decided to get a quote for coverage on a home we were purchasing. Robert was quick to respond to our request, even on a day when their office was closed. I sent him an email and in just a short time I had a response from him and the information needed was sent to the closing attorney. Robert was very informative about the coverage and what we could expect from his agency. Thanks to Robert for making this a smooth process.

Sa
Review №20

Good honest service

Be
Review №21

Robert Wurzel and his staff take top-shelf personal care of me for condo and auto insurance. Recently, for example, the agency arranged lower premiums for my auto insurance and found discounts to keep my condo insurance at a low level. And they always answer the phone and put me in touch with Robert himself or a priincipal associate. I strongly recommend the Wurzel Insurance Agency.

Ka
Review №22

Excellent customer service

Jo
Review №23

A friend recommended The Wurzel Agency to us after we decided that the preferred insurance company of our builder wasnt going to give us the best rate or the coverage we needed. The builder’s policy was only covering the home and not my stuff or liability. The process of getting our insurance set up was quick and easy and we were able to get better coverage for far less cost than we were quoted by our builder. Robert has helped us a few different times after we closed on the home with questions that we had regarding rebates for a home security system and other coverage questions. He was knowledgeable enough to answer all of my many questions without skipping a beat and gave recommendations based of what he personally has in coverage on his own home. Overall were very happy with our decision and will consider using him for other types of insurance in the future.

Do
Review №24

I have used Wurzel for years and they have always been professional and knowledgeable of great rates with superior companies. They have a wonderful team and very pleasant to work with. I highly recommend this company.

St
Review №25

I was referred to the insurance agency for homeowners insurance on a new home I just purchased. I have to say I was very impressed not only with a very competitive quote but by the good quality professionalism and responsiveness of absolutely everyone I spoke to . I could not be happy enough and now I will be the one who will be referring people that I know to this agency.

Fe
Review №26

Great Personal Service...Best Insurance Agency I have encountered in Florida

Ai
Review №27

My experience with this agency goes back about 9 years. Robert and the other insurance agents are all very wonderful. They are all very willing to help and be hands on when Robert cant work with me immediately. They go out of their way to make me feel very important. They do their very best to find me the best rates and discounts that best apply to my current situation. When I had my accident two years ago, I did see a rate increase in my policy but Robert and his team did their absolute best in finding a different company so that my monthly payment wasnt so harsh. I was also able to get my mom one of the best rates through them, a full coverage policy for her car, with a pretty big discount for paying the 6 months in full.

Ke
Review №28

My wife & I have been customers for about 10 years. The Wurzel Insurance agency has helped us with property insurance & more recently with auto coverage, always helpful with advise & shopping for the best price. Highly recommend contacting their office for your insurance needs in the Orlando/Central Florida area.

Ro
Review №29

When I got to this office I was expecting to be very bored but the agent made things a little more interesting and tolerable she was very nice and professional and got to the point. It was easy working with her because she explained everything in a very well organized manner. The agent also went over the rates to help me get a better understanding of what I’ll be paying for. She was honest with prices and went over a couple of plans that she thought would work best for me. Ultimately I would go visit her again if I need any more assistance. She was very kind and helpful and it was really easy working with her on my car insurance.

Ti
Review №30

Robert and staff always shop around for the best coverage and rates every year during my renewal windows for home, car and boat. Sometimes he has even told me he couldn’t find as good a rate as what I had at the time. Honest, fair and friendly.

Je
Review №31

My insurance agent and staff are very courteous, helpful, attentive to my needs and have helped me resolve past issues in a very prompt, efficient and proactive manner. They are a small office consisting of the agent and 2 staff members. Ive been with this agent for about 3 years and I am a very satisfied customer. Since being their customer my insurance rates have been raised, but they are always able to help me find an option to stay within my budget. I refer family and friends if asked for my opinion on insurance issues. I have no plans of leaving this agent.

Fr
Review №32

Had the best experience talking with Robert. I gave him all of my info to get me a quote and when called back he said that the current rate I was paying was best. So even though he didnt write me an insurance policy he still spent the next 20 minutes or so educating me on the different options of insurance and what they mean. Who does that? Someone who cares and are passionate about what they do. We need more people that have that kind of philosophy. Even though he didnt get a policy for me today, if I can get a better rate anytime in the future, he will be the one I call.

Et
Review №33

I needed to compare multiple companies, Wurzel Agency did this for me and is happy to answer any questions I might have. A few years ago I had to make a claim, they handled all the details and paperwork for me, all I had to do was schedule the repair and sign the paperwork. It was fantastic. They are always looking for ways to save me money, when the time comes for renewal on any of my policies they let me know if there is any way to save me money. They are also able to explain what the differences are between policies. They work very hard for me and are always there when I need them whether it is for a claim or a question. I give them the highest recommendation.

Jo
Review №34

Great JobThe Wurzel AgencyThank again you ProfessionalsJohn Alfred

Wa
Review №35

Phenomenal service, individualized and personalized attention that was courteous, timely, and met our needs for obtaining a solid reputable homeowners insurance policy at a reasonable cost.

Iv
Review №36

Best customer service, always there and ready to help !

He
Review №37

Very informative and quick to respond to any questions I had.

Jo
Review №38

Couldnt recommend Wurzel Insurance any higher. Rob is the most knowledgeable insurance agent Ive ever dealt with!

Ca
Review №39

Robert and his team are incredible and keep you informed throughout the entire process.

Ma
Review №40

Ive had my home insurance with this agency for a number of years, and have never filed a claim prior to this year. Before Hurricane Irma hit, the owner sent me an email with my policy information and let me know what to do in the event my home was damaged. After I saw all the damage, I called the insurance company immediately to get someone out here to inspect. Everything went well, but what amazed me is that Mr. Wurzel continued to follow up with me every month and answer all the questions I had. He was patient, kind, and extremely knowledgeable. Very happy to have him on my side during this whole ordeal.

Pa
Review №41

Always responsive and helpful with our insurance needs.

Li
Review №42

They are great. Small company, cares about the customer, constantly checks rates to make sure they get you the best deal!

ER
Review №43

My go to guy is Mitch, hes been there for me and my family for home and auto coverage needs. Hes the man; efficient, prompt and reliable agent makes my life easy and its an asset to this company. Thanks again Mitch!!

Pa
Review №44

Over the course of three weeks, I called and twice spoke to a person (Christie?) asking for a quote for house insurance. I left details both times (having never received a return call after the first attempt) and even after expressing some frustration on the second call, still wasnt contacted. I rang a third time yesterday and left a message during their half-hour lunch break requesting they call me back that afternoon. I even reminded them on my message about the old expression three strikes and youre out. No response.This is absolutely unforgivable so I infer that they have a terrible customer service attitude and dont want my business. Thats fine because, going on their past behavior, I certainly dont want to do business with them.So, I strongly suggest that you dont either!

Ja
Review №45

Very glad I was referred to this agency for home insurance years ago by dave ramsey. staff is always friendly and helpful, but recently the owner of the agency personally called me to let me know that he had a new quote to insure my home with another company for a better price than what my current company was offering. saved me over 400 yr. so glad he called because i was getting ready to pay the old company. this is the kind of top notch service dave talks about, and this agency really delivers. sending him my car insurance with the gekko to look at now.

Information
12 Photos
45 Comments
4.9 Rating
  • Address:1942 County Rd 419 #1000, Oviedo, FL 32766, United States
  • Site:http://wurzelagency.com/
  • Phone:+1 407-977-5700
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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