Monica is very responsive and knows what she is doing. She actually cares about her clients. I feel I got good quality and value. She explained everything in an easy to understand manner. Glad I found her.
I was extremely satisfied with the team for their honesty, professional, dedicating and caring. They were very upfront, detailed and clear about the coverages and the cost. The homeowner policy saved me so much money that I was very impressed and I would recommend the team and Farmer to all my friends and family.
I am very impressed with this agency. I dealt with Marlene and she gave me a quote and what was needed to get me the best deal for my homeowners insurance. She was super responsive to emails and called me when she had what was needed to write the policy and we took care of everything over the phone. She even canceled my existing insurance for me. They were able to save me over $4000 a year on my policy! Thank you Marlene and Monica! Highly recommend.
Monica was fantastic in explaining each component of my Auto and Home Owners policy to me. She is very through in her practice and very knowledgeable. High level of customer services from her and her team. Made me feel like I was part of the Farmers Family right away. And she saved me $2,300 over my previous policy, with the same coverage.
Juan was quick and efficient in establishing a new policy for us. Very happy we switched to Farmers Insurance.
I found Monica to be patient, knowledgeable,, friendly, and response.. Cant ask for more from any customer representative. I will recommend her to all who ask.
Monica is genuinely caring/concerned about helping people achieve their insurance needs. She helped my mother easily transition her NJ insurance to our new address in Oviedo with no lapse in coverage whatsoever. In fact, she made some very informative suggestions for the transition which helped greatly. I would highly recommend Monica for any of your insurance needs, she is a genuine asset to the industry. Thank you, Monica