I got a great deal on a business laptop that had come off of a lease. Much better than buying a cheap personal laptop. But, thats not all. The customer service was outstanding. Victor was knowledgeable, attentive and extremely helpful. You dont get this kind of service at MicroCenter, and you get the same (or better) prices. Highly recommend. This was my third purchase there as I got a great monitor and camera during the pandemic. Same great service then too.
I’ve had them work on a few different devices for me over the years and they’re always affordable, timely and great with communicating about how things are going. I only give 4 stars not 5 because recently they replaced my wife’s iPhone screen and as a photographer color accuracy is very important, but this new screen is distinctively different in color than her factory screen which we tested against my same model. I would still recommend them and when we get back from traveling I’m hoping to visit them to see if they can help.
The tech at Hypertech brought my desktop back from the dead. I am soooo grateful that I didnt lose my pictures, music, and documents. It took a few days until they were able to look at it, but after that my computer was ready in a day. Very good communication and very reasonable price. Highly recommend for you computer needs!!!!!
I dont know much about computers so when my computer needs a repair I take it to Hypertech. They are courteous. They keep me updated regarding what they are doing and how long it will take to make the repair. They have always done a good job.
Great experience. Very knowledgeable. Performed serv. Quickly, recommended new machine, loaded data onto new machine and it works great. Highly recommend this computer repair service. Reasonable prices as well.
Desktop they repaired 4 years ago is still going strong. Laptop they just did is running better than new. Great job all around.
Great service at a great price. They don’t try to up sell you services like Best Buy Geek Squad. Quick turn around!!!
Incredible staff and service. After failing to get my laptop fixed at UBREAKIFIX for 30 days I decided to look around at other people. I got recommended by a friend to come here. They treated me like family and looked for the lowest price possible for me. They said 7-10 days and they truly meant 7 days and did everything they could to keep me in the loop. Incredible.
My review of Hypertech is that they are absolutely wonderful!!!! I have an apple computer that Apple couldnt work on because it was too old. I found Hypertech and they were able to work on my computer at half of the price they first estimated. I spoke with Victor, Brenda and the technician, Lee, all of whom were courteous and most importantly, knowledgeable. I intend and already have referred Hypertech to my friends and family. And if ever I need computer experts, I will definitely go back to Hypertech.
Great company. Price is always great. Staff is always professional. I would recommend coming here before going anywhere else.
My aging MacBook Pro was becoming very unresponsive. I dropped it off at Hypertech and they diagnosed and fixed the issues. When I got it back home it was like having a new computer!Plus, everyone I talked to was upbeat and professional.Highly recommended!
Hypertech did an excellent job after scrubbing my computer after a hack. I recommend them highly!
Fast affordable service. Took the time to talk through my issues with my laptop and sent updates as the work was completed.
They fixed my phone battery so fast and were so kind and helpful! I came here because of all the positive reviews I saw online and thats exactly how my encounter was. I will definitely be recommending Hypertech to my friends and family.
I have been coming here for 20-years and have had extraordinary service. I tried taking my devices to other places in Lee sumitt and had very poor service. Hypertech Computers meets all my expectations.
I had the best experience with Victor at Hypertech this morning. Was really in a bind because my laptop would not power up. Victor diagnosed the problem and took care of it right away, at a very reasonable, budget-friendly cost. The shop is clean, organized, has all sorts of new and used tech equipment, and also buys the same. They have been a local, family run business since 1988. SKIP the big box rip-off places. Instead, go where you will receive outstanding customer service and immediate assistance -- at a price you cannot beat. Thank you Hypertech!
Hypertech has become our go-to place for our screen repairs. We had previously had my wife’s Lenovo laptop screen replaced here which was on its second screen and we brought in her iPhone 8 today. I had dropped it and broken the display, but they were able to squeeze it in today despite being busy and got it done faster than I expected.
GREAT Customer service. They are very thorough, professional, and affordable.
Awesome place! Took my laptop here as a new customer that had a broken charging port. Not only did this man fix my charging port, he put new hardware in the case and it now holds together correctly. Really appreciate how fast the turn around was and how awesome of a job it was. Thank you so much.
Helped me find a cable they didnt even have at microcenter and they had all the answers to my tech related questions, and Im quite experienced In tech and this guy was able to answer all my questions. Very knowledgeable people and Great attentive service.
Friendly staff and professional service. I had them install windows 10 on an older laptop and pull old pictures and data from and old computer. They quoted me a price and I paid exactly that.
They fixed my laptop for a reasonable price. Took 2 days.
# this message for included those who called Hypertech the scalper with 1 star rating. I give them 5+ star rating. Great prices, great services and all their staffs are friendly, knowledgeable and helpful! We are 3D graphic design company current upgrade the software with 2 machines require RTX 3080 or higher end GPU for best PC performance. Hypertech FOUND IT and special order for our company last week, with $2199.98 a piece, reasonable current market price. Micro Center, newegg and etc.. out of stock! @# Google search -- The street prices of Nvidia and AMD GPUs are utterly out of control cost went up over 300% since last year, and I do believe Hypertech markup price was 10% or less. This was because all manufacture door was closed during the pandemic. Lumber at Lowes, Home Depot prices went up over 350% since February this year, --are you called them the scalper as well because ACE Hardware store remain the old market price but --OUT OF STOCK!???Please do research before you make your judgement.
Great prices, great services and all their staffs are friendly, knowledgeable and helpful. Will be coming back for all my service
This was my first visit to Hypertech Computers and it was very positive. The staff were very nice and courteous, and helpful to solve my problem. They honored their original estimate and completed the work on time, even when they had a challenge solving the problem. The communication was excellent, as customers get regular updates by text and e-mail. I am very grateful for their good work and recommend them to anyone needing computer repair.
Victor is on point with his business. He just wants the best for you as quickly as possible and at a reasonable price so he can maintain his business. Before going to Best Buy or a corporate chain, you need to stop by here first and see how Hypertech can help you out. You will be supporting a much greater cause.
I love this place. Im always confident that they going to solve my issue.. Great value they dont overcharge, very professional .Me encanta bien profesionales siempre me resuelven y a un precio justo. no son nada caros. !!
Very well priced and friendly staff
If youre tired of the high prices at Micro Center, go here. Great owners who are receptive to needs and will do everything they can to help. Found them at the beginning of COVID, now going there almost exclusively.
Fast, friendly and fairly priced. A pleasure to do business with these gentlemen.
So they may be the only computer store locally that has 3070 and 308p gpus in stock, but they are most certainly scalpers according to the list prices online. 2000 for a 500 dollar gpu. Thats as bad as it gets for a company to do. Will never have my business with practices like that. Please refer to the photo pulled from their site below. Absolutely criminal.
They repaired my iPad. They’re work is quality, and their communication is top notch. They listened closely while I described the issue and were clear about possible costs. Their store is safe and clean. I went back a second time for another (separate) repair and they were able to fix it again same great service, no problems! Thanks Hypertech!
We live out of town, but when we need something this is the place we go to. My son wanted to come here to look around. We both ended up buying memory sticks, and I a beautiful used monitor. Victor was very attentive to our needs. We think this business is definitely the best.
Best computer store. Great prices friendly advice. No pressure sales person.
Excellent used pc shop, great and helpful owner, and now have an excellent high power pc for about 2/3 less than new. Highly recommend
Was very helpful with suggestions.
They have been in business since 1988!!! Family owned. I have done business with them a couple of times over the years. Years back a hard drive failed & they were able to get my data off (Best Buy couldnt do it). Now my Surface Pro 4 is in for repair. Very friendly. Glad to see this place is still in business!
Amazing service! Dropped off a laptop that would not charge and they fixed it quickly. I was kept informed by text and email through the whole process by friendly and courteous staff. Pricing was more than reasonable and turn around time was fast! I would highly recommend to anyone having PC hardware issues. Much better than other, larger computer repair services Ive tried. Thank you!
Very knowledgeable about any computer. I would referral to all who need help with any computer 🐱
I brought my custom-built gaming desktop in. It wouldnt perform its initial post. Spoke to the man at the front, named Victor. This guy has incredible personality and energy. Victor got it set up for diagnosis right away, with a time estimate of 1 week. Deal included text, e-mail, and phone call updates. 3 days later, the tech (Lu We) contacted me. Desktop was functioning and ready to go. These guys literally deserve 6 stars. Always go to Hypertech for any tech repairs you need. Thanks Victor and co!
Always helpful! Good service and nice refurbished computers. Excellent customer service.
I love hypertech! Great customer service, great computers. Have used their repair services as well as purchased several used computers and other computer products. Great competitive prices and great people.
Great service called minutes before lose and owner stayed open late for us!
Was quoted $500 for a ram upgrade on a MAC at an apple repair shop close by. Came here and got it done in 30 minutes for $89.
Honest, Efficient, Highly Recommend!!Hypertech is simply the best! I have gone to Hypertech to get my laptop fixed and more recently when I had to get a new laptop. Everyone there is very friendly, the technician identifies problems/solutions quickly and lets you know the best course of action if youre getting something fixed.If youre looking for a new laptop, they have a big selection of refurbished laptops that are great. They dont try to sell you things you dont need like the big box stores and will help you to choose the best one. Also you know what youre getting, unlike gambling with purchasing laptops online.
Fixed. Fast. Inexpensive. Honest.
I dont have to go frequently, but when I do need to go there they can get problems identified and fixed with great care and precision. If I have to visit them once a year, thats a lot, but when I do I know Im in good hands. Im just an enthusiast, so I know a lot about computers and how they work, but I trust their hands on any of my equipment. Ive been to them for my problems for the last 8 years, never been let down.
This place has been around for many years. Hypertech is an excellent shop!
I had a five year old Panasonic Toughbook that needed some work. I needed to have a dependable home laptop. I took my computer in and they updated my Microsoft and RAM for a reasonable amount.When I took it home and it had a problem, they were quick to make sure it worked right!
We have been very satisfied with the service we received from Hypertech. It is so nice to have one on one interaction with caring and knowledgeable staff. We recently purchased a used Dell desktop for a GREAT price. We never shop anyplace else because of their service both for repairs and upgrades. Fast - convenient - honest!!!
Best place ever I went there to see if they had adell dc power dongle They didn’t unfortunately I was like (oh no) where would I find a cord extension like this but then they said no worries and fixed my cord and I really appreciated thank you Hypertec!!!
Excellent customer service
Worst place ever they wanted 3200$ for an rtx 3070
I love that this store exists. The sales people have always been kind and knowledgeable about the products they sell. I bought a unit there that failed to start up and took it back and the tech staff sorted it out capably.I always feel that Im getting good value for my money when I shop for equipment or a system at Hypertech. They serve consumers like me well!
Absolutely better than any of their competitors nearby. Hypertech had excellent service and prices, and they went above and beyond with my repair, like adding back screws that were missing from my case (even though that wasnt what I came in to repair). I would recommend this business to anyone.
I was just walking by and saw their business. 90 minutes later they had put a new battery in my Apple SE for $40..That was $30 cheaper and 2 weeks quicker than anyplace I had called.Super friendly people and they guaranteed the battery for 90 days.Their used computers were cheap and also guaranteed.. What a blessing Kathy Riggs
Wonderful and kind customer service! Knowledgeable and timely repairs and good prices on refurbished computers. Been coming here for a long time and have no plans to stop.
Cost effective, no-nonsense, the best solution you will find to your computer and tech problems. Saved nearly $100.00 easily with the knowledgeable owner and staff who understood the problem, performed quick diagnosis and located the exact issue, and offered an affordable remedy. I will be coming back to do more business.
Weve bought at least 3 computers here and the prices are hard to beat... Upgrading is available and priced fairly.. we will continue to buy computers in the future.
Went in here, because my computer wasnt charging. Had bought a new battery, but that didnt take care of the problem. Thought the problem was in the cord or adapter. Took all in, and learned the problem was in adapter. The woman was very helpful, and went so far as to set the new adapter up. Excellent customer service. We will return, if we have other computer issues.
They provided a constant update of their progress. After two failed attempts, at my request, the tech conducted a third sweep and discovered that the issue with my hard drive / cable. This allowed them to recover over 90% of my data. I feel some companies would have been one and done and not even made the second sweep, especially in regards to their No Recovery, Nothing Due policy. Many companies would not have spent the extra time.Excellent service and personnel.
These folks are excellent. I have been using them for computer assistance as well as purchasing equipment from them. They are my go to computer store for everything
Ive had great experiences in this shop. ;-) Hypertech offers great service. Their staff are very knowledgeable and pleasant. Repair services are beyond my expectations. Purchasing a reconditioned Macbook Air was a pleasant entree to owning an Apple product. I will be a return customer and recommend them to my friends and family.
Accidentally gave the place a one star rating (fat thumb). Please mentally deduct this five star and one one star rating.There is now balance in the universe.
Great staff, affordable prices. Great place to find a good computer or mac to suit anybodys needs. They also can fix almost any problem you may have.
Broke the screen to my laptop and they had a brand new one on in 4 days! First time Ive ever used this store and I will definitely be back. Both employees (I assume the owners) were terrific from start to finish.
Strongly recommended.Their used laptops, desktops and monitors are top quality with wholesale prices. I bought more than 8 machines during 10 years for my family and every machine just great.They also repaired my liquid damaged business laptop with a reasonable price.Hypertech is a must go second hand machine wholesale store. All my friends love it.
They have good customer service! I was constantly updated on what is going on. I highly recommend them to anyone. Thank you!
Ive been taking my computer to them for years and they do excellent work and in a timely manner. Just upgraded my computer and had it back and running in 2 days. Great service.
I have been using them for over 15 years and they are just great to work with. Very knowledgeable. Reasonable prices.
Nicely organized and nice people and aware of and keeping social distancing. Highly recommend
Super nice people! Family owned and they are wonderful. We need more customer service like this in our country. Cant recommend highly enough.
Best customer service I have experienced Anywhere. Repaired my laptop perfectly. It runs as if I just bought it. Definitely check these guys out for any computer issues. Fair prices.
Excellent! Professional repair services at a reasonable price.
I simply love this place! Bought a refurb desktop that worked better than some I have bought new. Bought a refurb laptop for my son and could not be happier. If you arent fussy about having new, for sure go see Mr. Lee. Not only are they competent, they are about the nicest people you will find.
Nice friendly, knowledgeable personal. Very reasonable bench charges.
Good selection of computer parts, including refurbished used parts and systems. They are also very good at fixing Apple and Android phones and tablets.
When I came in I was directed to the service counter where I was asked to describe the problem with my computer. They were polite, prompt and professional. I was quoted a very reasonable price and estimate on how long it would take to fix it. I was in and out of the store in less than 15 min.I received a call when my computer was ready to be picked up. I am pleased with the work they did and the staff who helped me.
This place has an excellent selection, and great customer service. You will be pleased.
We had a custom computer built here to meet our unique business needs. The staff did a fantastic job of balancing cost with performance. The computer performs exceedingly well and it was built to except the next generation of processors once cost comes down.
Ive always had great service at Hypertech. My last purchase was a small laptop, and It was having some issues. I took it back in last Wednesday. Mr Lee fixed it while I browsed at Turnstyles.. Thank you Mr Lee! From a still satisfied customer .
Very reasonable prices on excellent products. Willing to demonstrate systems prior to purchase. Upgrade prices are less expensive than purchasing hardware and adding yourself. You will not regret visiting this store.
My sister-in-law dumped a soda on her Apple laptop. The computer repair shop I typically go to informed me they dont work on Apple computers but recommended these guys. They were fast, kept in touch constantly with updates and were able to save the laptop at a very affordable cost. Highly recommend.
I recently purchased a used Dell computer. I have dealt with Hypertech for many years but had not used them recently. Brenda was my sales person. She immediately asked question about my usage and price range and directed me to several that were a good fit. I purchased a fairly new computer which she then proceeded to help me figure out how to use while I was still in the store. She answered all of my questions including how to connect to my printer. Given that I am 73 and not a techie it was a great experience.Margot
I was here about a week ago and my computer was literally falling apart. They fixed it within a couple days and kept me updated on what they were doing. VERY nice people!!!! Reasonably priced!! I would recommend this place to anyone!!p.s. they also cleaned my computer!! it looks and runs brand new!!
I took my laptop here for a repair. Very helpful and knowledgeable staff. Great customer service. I highly recommend!
This place has been amazing to me, after a complication they comped $20 off labor and worked with me to find the cheapest option. Chris the tech was excellent both in his customer support and casual advice as to how to move forward w/ my Micro Center protection plan. 10/10
Great service and very reasonable.
Excellent service. Intelligent, friendly and reasonable pricing. Would recommend to all and will only take my products there for service.
Wonderful people. So helpful and kind. They repaired my macbook in a day. They have great prices on used macs as well.
Ive never met a more friendlier person from the moment I walked into a store. Looking for something totally different and this guy earned any business I have with computers.
I recently went to HyperTech computers to get a new hp desktop as for a project i was doing. I went their and the computer was in great condition and way cheaper than buying online. The customer service was amazing the man at the front desk was a really nice man and helped us out! I am going to recommend this place more than any other computer Ive been too!
Hypertech continues to give me great service when needed as well as excellent pricing on equipment. I will continue to use them for both personal and business needs.
Great place to get an older computer at a great price.
I have bought 4 computers and 3 monitors from HyperTech over the past few years. All have been excellent products. It is a friendly and very professional business, whether buying or having repair service. FIRST CLASS OPERATION!!
Victor and staff were very efficient, and I was very satisfied with the results of my issue.
This is my favorite PC repair place. They do provide excellent service at great price. They’re the pros I can always count on if I have any issues with my PC.
Had a custom built gaming machine built there, and HyperTech Computers finished my machine within 2 hours! These guys are fast, and have amazing prices on all of their merchandise. Definitely coming back again.
Scalper City when it comes to graphics cards
One of the best places to get all of your IT needs! HyperTech has amazing customer service and overall a great staff. And not to mention the tech department can solve problems in a flash!