Lee is great! I chose Augustine Exterminators based on being a locally owned family business, around as long as I have been, and no contract requirement, and I like their website as it is easy to navigate and is inviting. They are not the cheapest, but you get what you pay for. Lee listened to my concerns and helped me brainstorm additional prevention measures, providing ideas I had not heard of. And, when I called the week before to set up an appointment, because I was moving into the residence the following weekend, they arranged the schedule so he could come out the day before the move and provided me with the first appointment of the day to accommodate my work schedule.
Terry cleaned out the ducts of our newly renovated house. We were very concerned with the amount of construction debris and years of smoke stains on the ducts, but Augustine cleaned them out properly and used a sanitizing spray to kill and odors. They explained what they were doing, how much it would cost, and were very responsive. Would definitely recommend.
I thought I might have termite damage and wanted it checked. Joe called me in the morning to confirm my preference for an afternoon appointment. He arrived right on time. Vary friendly and professional, and he knows his stuff. Fortunately I didnt have any termite damage, but I plan on using them to spray for ants and crickets. I was impressed.
We recently used Augustine Exterminators for an ant issue we were having in our attic. The technician, Mark, was prompt, professional, knowledgeable and kind. He inspected our problem, offered a solution and completed treatment in the same visit. He explained follow ups necessary and also called with further information upon examining our ants after leaving the premises. We would highly recommend and use again for further pest concerns.
It’s great. Jim is very detailed and very pleasant. His years of experience show in his knowledge of the products he uses and the pests he is targeting.
Well it all started with I think I have termites. Augustine exterminators were the first company to come out and perform the inspection. This was a good thing if you look at all the reviews. Tim came out and had a wealth of information, set my mind at ease and offered a couple of reasonable options. When you need information regarding your problem and you get someone with many years of experience its a good thing. Anyway chose the quicker option and Augustine was out the following week. Great job they were very concerned about my property. I would highly recommend Augustine exterminators and their great associate Tim.
Incredible service and thorough job done. Prices were fair and competitive. All concerns and questions that I had were addressed immediately and with informative accuracy. I was very impressed by the level of respect, personability and professionalism from the crew. Awesome job!! Thank you for going above and beyond. I would absolutely recommend using Augustine.
Mark from Augustines called ahead and gave me a time frame for when he would arrive. He wore covers on his shoes when he entered the home. He did an inspection of the exterior and then the basement to look for termites. I was happy to hear there were no active termites in the home. He told me I could call every other year and they would inspect more at that time. He was very courteous and I was happy with the service. I would call again.
Josh was very Professional and thorough out visit. So nice to have a gentleman that cares about customer service!!
Tim was kind, professional, reasonable with costs and above all, honest. I would highly recommend!
Excellent!! Tim is friendly and very knowledgeable of his professionalism. I can’t believe it, I got same day treatment for pests and termites at reasonable price. Lucky me! I highly recommend anyone that needs pests control including termites. Thanks to my service man, Tim!
We chose Jim to perform quarterly extermination services when we moved to a rural property last siring. He’s great to work with, knowledgeable and easy to schedule.
Excellent visit with Lamont this morning. He was very professional and helpful.
Mark has been very reliable and extremely helpful with all our pest issues.
Joe has been attentive and helpful at every visit. We appreciate his efforts and will hire him again. Good work, Joe!
Great Tech took a few minutes to explain the problem and suggested solution. Was very open about the costs. I felt it was a fair price. I’ve been using Augustine for a dozen years at two different houses and have always felt they do a great job.
I used Augustine at my previous home since 2008. Showing the records was a great selling point. Augustine has great employees and staff. I am a repeat satisfied customer at my new home.
Terry did a great job with cleaning out and sanitizing the air ducts. He was polite, showed up on time and got the task done quickly! Im very pleased with the results. Thank you!
Steve is great! He is always very kind and respectful and does the job quickly! He has helped greatly with our extra spiders in the last several months.
Nathan was really nice, responded quickly and follows up. They had to remove a hornets nest and wasp nest our plumber had the bad luck finding. Would recommend!
Today they removed all my cobwebs I am happy with Augustine
Jim was on time and very thorough. He found yellow jacket nests that we didn’t even know we had. I was impressed with how much time he spent going around the outside of the house to ensure he had everything.
I feel much better now our (very old!) house is in the safe hands of Lee from Augustine. He was very courteous and kind. I recommend highly.
Augustine is always on time, professional, friendly, and does a great job. Have any kind of bug or rodent issue after they come? No problem, they always come back quickly to resolve the issue.
Using Augustine has been a wonderful experience. They come quarterly, but its a very automatic process on my end. I usually dont have to think about whether or not they are coming to service because they beat me to the schedule. Ive only had to call 1 time in the 3 years that weve used them to ask for an additional service outside of their normal maintenance. We have an older home and spiders love our nooks and crannies, since weve contracted with Augustine, we have yet to see a spider or evidence of one. I have little children and this puts my heart at ease.They are very professional, they are very thorough, and they are very easy to work with. I cant give them enough praises for being all of the above and then some!
Augustine is always responsive, and very easy to communicate, either by phone, text or email. Very professional, listens to my concerns or issues, and responds accordingly. Very pleased with their service.
Great to see Derrick for our annual termite checkup. Naturally, no termite evidence or activity was found. It’s great that Derrick did the original treatment and also does the follow on work. See you next year Derrick!
We had originally used another exterminator for mice. They were a total waste of money and kept pressuring us to sign a contract. Augustines are the best, most professional and effective exterminator.
Tim the technician was very professional and informative. I appreciated he service. Thanks Tim.
Awesome service Derek is my professional. Very caring & attentive. Thanks 😊
I will never use Augustine again. During a specialized treatment at my home, l discovered that some of the areas to be covered in the treatment were left untreated. When I approached Augustine about this concern, I was talked Down to by one of the Vice Presidents at the Company who assumed I had the intelligence of a five year old. I assume he felt he could talk to me this way because I was a female. He wouldntdare talk down to a man in this manner. After many, many years with this company, I will take my business elsewhere.
Lee, from Augustine Exterminators, was great! He came out for a free inspection for a brown recluse infestation in my home and gave me an appropriate quote and a thorough explanation of all that would be done to take care of the problem. After the first treatment, I noticed a significant difference in the number of spiders but still quite a few in the sticky traps in our bedroom. The only others I have seen were all dead so I know the treatment has worked. He came back out to spray again and focus on problem areas! Lee was very kind and answered all questions I had during the process. I feel so much safer in my home now, especially after having been bit by a brown recluse before we got treated; not fun! I definitely recommend the company and Lee!
Brandon was very professional and knowledgeable. Was on time and efficient. Pleased with our decision to use their services and proceed with the valuable quarterly plan they offer
The technician explained everything to me, he was very kind and punctual, we will see how the treatment works.
I had Augustine for years then switched to a cheaper option. That was a mistake! Im back with them now and very pleased. You get what you pay for.
Jim, the technician, is extremely knowledgeable. Im confident in the job he does and comfortable that he will detect developing problems.
Its been over 10 years that Augustine has been providing amazing service at my house. So amazing that I thought maybe my house was just pest free, and I paused my service for a couple of months. The same pests that were tormenting me before I hired them came back in full force!!They patiently returned, and took care of everything without even making me feel bad. I am never going without their services again!!
We had such a great experience with Augustine Exterminators. Lee did a wonderful job in and outside of our home. He was very professional, informative and personable. He helped us identify our needs, and now we have a maintenance plan and a plan for summer mosquito control that I feel very confident in. We could not have been more pleased. Will definitely recommend Augustine to others!
Joe does great job and is very customer oriented. Really appreciate his work. He offers good advice and look forward to the visit.
Great, friendly service. The technician took the time to answer all my questions and point out any potential issues for my attention.
I used Augustine Exterminators for an inspection on my house. They were very thorough and took time to answer any questions I had. I will definitely use them again in the future.
Our Tech Steve is awesome ! You dont get service like this from some of the big national outfits.
Joshua was very knowledgeable and courteous. I highly recommend.
I contacted Augustine Exterminators as a preventative measure, especially since the summer months are quickly approaching. They were referred by a neighbor and I could not be more pleased.The employees are knowledgeable, friendly, and thorough. Most importantly, they took the time to listen to my concerns and answer my questions. Exceptional service.
Tim Elliot did a great job! I was very pleased with all the information that he gave me and he made sure he answered any questions that I had! He is friendly and was very respectful of my home. I will be recommending him and Augustine to friends and neighbors!
I have used this company since i bought my home a few years ago. They are a great price and always thorough in inspecting my termite stations. They repair or replace any stations that have been damaged and are always great to talk with. The techician is helpful if you have any questions and will go out of his time to anwser any issues you have. Really great company to work with. Would recommend them to anyone needing a quality Exterminator.
No issues but would like to get some sort of feedback/reporting on the results of the visit. Was there evidence of activity? If so, where and how is it being addressed? Maybe it is there in the report that comes to me but I do not see it.
From the first phone call to the first service by Jim, superior customer service and fair pricing. We have signed up for the quarterly program and know we can call anytime in between if we need.
Lee was excellent when performing a free inspection for mice and termites.He was very helpful and informative and didnt try to upsell me.
Derrick was a great technician, he was on time, didnt BS me about anything. Offered the services he felt were useful in our situation and didnt try to upsell me when I made my decisions. Top shelf service.Mary was also so nice on the phone and made scheduling my appt very easy. Very happy customer.
Great service! Easy small company feel but wonderful comprehensive performance.
I called them for a refinance home loan Pest Inspection, they came out promptly and were on time for our schedule appointment. I really appreciated that they didnt push upon me service plans like the other companies I had also contacted. When I asked, Thad Butler questions he was very courteous, knowledgeable and professional. I am definitely planning to call them in the future for any pest services that I have.
Brandon is excellent. He is very professional and does an excellent job. He is here every 3 months. So glad to have him. Great company
Augustine is easy to use, friendly and reasonably priced. We don’t have bug problem and I’m happy that they are here to keep it that way. We get mice in our garage and he has helped us manage that and keep them outside where they belong. Thank you! You guys are awesome!
They were very nice, and explained everything to me. Very courteous and did a very good job. I would recommend them and your business to anyone.
Derrick was extremely professional. He has treated our hone several times and I think he is a class act. If he is an example Augustine will be our choice of providers for a long time.
Derrick Lewis has been an outstanding technician. He was professional, kind, and talked us through everything. I would recommend Derrick highly to everyone!!
Mark did a wonderful job. Very much appreciated how he explained what he observed and my options. Definitely will be a repeat customer.
The original salesperson and estimator was rather gruff but knowledgeable. The tech who performed services and I dealt with ongoing is knowledgeable, friendly, on time and easy to deal with .
Very pleased! So happy that someone was able to come out quickly. Jim was very thorough and professional. They didn’t try and sell me multiple services and focused on identifying the issue at hand and getting it taken care of.
What most people do when it comes time to pest control or any other type of Exterminating they usually shop around for bids, and unfortunately go with the lowest bid. This is the wrong thing to do. Protecting your investment in your home is one of the most important things you can do. My decision to go with Augustine Exterminators what is the best thing I did. I say this because of their professionalism and their wide range of knowledge no matter what the pest control situation might be. This is due to the fact that they take the time with the customer to explain things in great detail. There are some things that are more important than the lowest bid. Augustine Exterminators may not be the lowest bid but theyre your best bid when it comes to the reassurance in the satisfaction that you know theyve taken care of your Pest Control issues at your home. I have always highly recommended Augustine Exterminators and I will continue to do so! Thank you Jim for being professional with your great job and customer service!
Service tech was very friendly and professional. I would recommend Augustine to anyone.
One of Augustine’s vans cut me off in traffic this afternoon. Once I saw the Johnson county Kansas tags.I was no longer surprised by the rude driver but this happened in Missouri. I feel the need to remind you all that when traveling in other jurisdictions, despite what you may believe, you do not in fact own the road.
Technician was prompt, professional, pleasant and COVID safe. He explained all the treatments, what chemicals were used and how they were applied. Very transparent with charges, expectations and recommended frequency of applications.
Lee was very thorough and helpful with all my questions. Hes a hard worker and wanted to do things right.
I will never use any other company. They have taken excellent care of my home for more years than I am able to recall. From the office staff, whom I adore, to Joe who comes to the house. I consider them extended family! Highly recommend!
Ive used Auugustine Services for more than 20 years for my own home and a rental. Ive been completely satisfied for that length of time. Very dependable and trustworthy.
Steve is terrific!! Very thorough and thoughtful. Listened to my concerns and addressed the problems. I appreciate Steve
I’ve been with Augustine for years, and with my current rep —Brandon — for six years. Not only does he do an exceptional job, but he is thorough, and spends the time to tell me of any issues. The best part of Brandon (and Augustine) is that they know exactly my maintenance needs to keep pests away —and I trust Brandon’s work. He is punctual, reliable, thorough, and trustworthy. This is why I think Augustine a does great job — they do great work and provide great service — and hire exceptional employees.
We use Augustine for numerous properties- commercial, residential and personal and have had great experiences. Rarely do we have an issue with bugs and if we do, they come out to evaluate and treat. The techs share their knowledge of specific pest problems so that we understand what is going on and what we can do between treatments to help if needed. Knowing how different pests behave is helpful instead of just saying they will treat it and the problem doesnt get resolved. I cant say enough how appreciated they are in keeping our properties comfortable!
I have used Augustine Exterminators services for approximately 10 years. The service techs are always on time, polite and thorough. I give them a five star recommendation.
Great guy, Jim. Always gets rid of everything or sends them running. Weve used Augustine for many years. Highly recommended!
Tim came out to do a check for termites. He was punctual, knew exactly what he was looking for and therefore was quick & courteous. He also took time time to answer all my questions and made sure I understood his recommendations and then put it in writing so I could review it to make a decision that’s best for my family and property. Impressive!
Great service! He was very thorough and friendly.
Steve was knowledgeable and professional. I would recommend him and Augustine to others.
They did a great job and were very courteous when setting up the appointment over the phone.
We are extremely satisfied with Augustine Exterminators. Our technician is Joe who is amazing!!! He is incredibly knowledge, personable, and respectful. Communication from him is consistently reliable and he is always on time. Love Joe!!
The inspector is very nice. He was very nice to our dog also!!
Brandon was great. Would highly recommend.
Derrick is friendly and did a great job. Showed up early and was communicative and thorough with the work I needed done. Gave me a good deal and educated me on how to prevent rodents from entering certain weak spots in the home. Will use this service again.
SOOO worth it!. These guys found me a reasonable solution at a reasonable cost and even managed get to my house 2 hours after I called! Im sure thats not always possible but man I was very pleased with their service.
The technician was new to me but friendly, capable, and willing to explain the services to be performed.I continue to be pleased to Augustine.
Ive used this company for years and never had a problem!
I have used Augustine for years and have enormous confidence in their knowledge and professionalism. They have never failed to do a great job! Highly recommend!
Steve is always on time, answers all of my questions and great guy! Today I had a big remote meeting and asked Steve to text me if he needed anything from me, and he gave me that thumbs up and said, Got it. Hes the best!
Technician was very courteous and responsive and identified the problem within minutes after arriving at home. Resolved the problem immediatelyWould highly recommend Augustine
Mark was amazing! So kind and was in and out. Super reasonable price!
I have been using Augustine for over 20 years. They are fantastic and the techs we have had have been very professional. Highly recommend.
Checked the bait traps around our house. Found one that had been hit by termites so replaced with the stuff they will take back to the colony and kill them all within a few weeks. Augustine originally the Sentricon system 21 years ago to rid us of our original termite infestation. The bait stations on the other side of the house were hit a few years back when the neighbors on that side had an infestation. Now the neighbors on our other side say they just recently porched the house an found termites. Without the bait traps that they inspect and service quarterly, we would have had to notice that termites were again attacking our home. The annual fee is a small price to pay for the peace of mind that our home will not be destroyed by termites.
Augustine Exterminators are the best in the business in the KC metro area. They are a family owned company, with long-tenured, kind, and courteous employees. They always get the job done right and for a fair price!
What a fantastic company. They responded to me quickly and helped set up our new house for termite prevention. Sandy was great and got a tech out to our house next day. The tech was very knowledgeable and friendly and wore a mask to be careful with the pandemic. First rate!
My technician is Derrick and he comes and goes but I never see him, which is good for me as that means no termites!
I can not get used to the new procedures that do not have the technician or the office make an inside appointment. I live at a place called Lake Forest. Anyone want to guess how many critters of all kinds I see or see evidence of inside my house. From now on I want the technician to let me know when he will be here and plan an inside treatment and I don’t want to be notified right before his visit. Or it may be time to consider a new pest control business.
Joe has been great! It is not his fault that I live on an “Ant Hill”! I appreciate his help in getting rid of the little invading species.
Always had a good, reliable experience with Augustine. Used them for decades for both pest control and termite treatments.
Punctual quick and very friendly and affordable
Great Company, great service! Lee even called me today after he finished his service to let me know my garage door was open (we have contractors working inside)!
Thad provided a very thorough inspection, was very knowledgeable, and provided feedback not only regarding termites, but other pests as well.
Mark let us know that we did not have termites. Told me who to contact. Super person! If we do ever need a pest control company, we know who to contact. Augustine Pest Control. Thank you to all!
Augustine was quick to respond when we discovered termite damage around our garage door. They took care of the issue and we continue to use them for ongoing maintenance.