They do good work, for the most part. The guys at the counter are knowledgeable and honest. Had them do a timing belt and water pump in my old Celica and had them put tires on my IS300. Had to take the Lexus back twice because my brand new tires kept leaking out the bead... But they were nice about it and fixed it free at least

Why cant you give NEGATIVE stars?? I took my BMW in to Frys for repairs, including replacing door lock actuators, a window regulator and a rear view mirror assembly that cost over $2,000. Everything seemed to work fine after I picked it up ... except my rear view mirror, Frys purchased the replacement part from Baron BMW. There is a clown nose at the base of the rear view mirror that worked on the previous part I had on my car. It lit up when the car was locked. It did not light up on the replacement part Frys installed. Frys was stumped when I talked to them about it. I believe, initially, they wanted to work it out, since I had spent so much on repairs and used the other Frys location to replace a starter. We had a lot of back-and-forth regarding the function of the clown nose light (lots of talk about the possibility of an alarm, etc.) and why the replacement part did not light up. Finally, after many exchanges with Frys, I received a strange call from the tall older front-office guy who Id been discussing the issue with for the previous couple of weeks. He told me he was the only one in the office and could not speak to me unless there was no one else in the office. Said hed call me back later, which he did. He called me at around 4:15pm that day and let me know that the light could not have worked before I brought it in, so it shouldnt work now. He danced all around the issue and finally told me that Frys was going to do nothing to remedy the issue, because they didnt believe there ever was one. He kept talking but I cut him off after several minutes of discussion going nowhere and told him that if that was Frys stance, then I didnt think we had anything else to talk about. Fine! He said sarcastically and hung up (I think?) because it got immediately quiet on the other end. There was no further communication with Frys after that. That was at 4:30pm. At 6:58pm that same day, I arrived at Frys to pick up my car. It was sitting in front of a bay or two down from the office, engine running, with the drivers door wide open. I was stunned. Had it been like that since I got off the phone with Frys front office guy at 4:30pm?? When leaving the lot, I glanced over at the office and saw the white haired guy that either owns or manages the store standing in the doorway. He had a smug look on his face, appearing to feel quite proud of himself that he bullied a woman by leaving her engine running and drivers door wide open ... for God knows how long ... to convey a very clear message! Subsequently, I took my car into Baron BMW and they immediately noted that the light was defective. They told me all Frys had to do was let them know the part was defective and Baron would have sent Frys a replacement. All that animosity from Frys over a part they could have easily replaced with no additional cost to them. Needless to say, I WOULD NOT recommend Frys Car Care.

I called in about getting two front tires replaced, I told him the vehicle and then he proceeded to tell me that it always drove in four-wheel drive and I would have to replace all four tires when I know for a fact theres a switch next to the drivers seat where I have to manually switch it into four-wheel drive. He then tried to quote me at $740 for all tires all the way around plus another 70 to break off any rusted lug nuts that I had 3 of, so the total would have come to $950.I called country Hill Motors Repair Shop and got a quote for $240.00 flat installed and no grief about all 4 tires needing replaced or a lie that it always runs in 4 wheel drive.

The folks at Frys are always helpful and caring. They do a great job of serving my car. They have great attitudes, and are very good at customer relations.

We recently took our vehicle in for new brake fluid. They told us our rotors and brake pads needed replacement. After spending over $1,000.00 dollars now our brakes squeak, the brake pedal squeaks and our vehicle wobbles at 60 mph and over. When we called they told us to bring it in. They ended up trying to charge us another $250.00 for a brake line that cost $29.99 online. After discussion they charged us $79.99 for the part and our vehicle still has all the same issues. We also have a friend who recently took their vehicle into Fry’s and our now experiencing more problems than before. Something is very fishy.

Fry’s does excellent work and they also do a great job of communicating the situation. We had an alternator put in recently and they did fantastic work. We will go there again!

Excellent ServiceFrys Nall Service provides excellent service at a value price. They are friendly, honest and knowledgeable.I would not take my vehicles anywhere else!

Great experience! I was in and out in less than 20 minutes for a tire repair - slow leak - on a Saturday afternoon. I have had other repairs done there, and have purchased full sets of tires. Frys are consistent with their great service.

I had my transmission service done here, along with an oil change and tire rotation. I live in Vail Colorado so this service is about $700 there. Fry did all this for $300 if I recall correctly. The work was completed on time and are great people to work with on top of that. Thank you!

Great shop. Good solid service. You get what you pay for. I have had 5 cars/trucks go to this shop. I never felt pushed into anything at all. I was given facts along with the good service.

Ive been taking my vehicles to Frys for about 5 years now and couldnt be happier. They are friendly, efficient, do a great job, and dont upsell, what more could you ask for.

Very good service! I purchased new tires at Frys and they were able to get them put on same day and while I waited a very short time. Im thrilled with their service!

Ive been going to Frys for years, and Ive always had great service. They are a wonderful family-run establishment!

By being willing to think outside the box they corrected a problem with my steering that somewhere down the road, literally, might have killed me. You can’t put a price on that kind of peace of mind, to know that such a disaster has been averted.My car had a weird problem and they went the extra mile to find out what it was and fix it. That’s everything you want in a car repair shop.

Plugged a tire instead of patching. Went flat within an hour after we headed to the lake. Very unhappy at the time

Frys Car Care is always quick to get you in and the staff and techs are always friendly. They know their stuff and will take care of you and keep your car on the road.

We have been customers of Fry’s Car Care on Nall Ave for several years, and have used them multiple times for a lot of our tire and wheel service. We’ve always been really happy, but we had a recent experience that I find very frustrating. We had an issue with one of our tires, and ended up having them replace that tire for us. When the technician mounted the wheel with the newly replaced tire onto the hub of our vehicle, he inadvertently...1. Damaged the wheel speed sensor (disabling the speedometer, ABS, and traction control on our BMW), and2. Cross threading one of the lug nuts and over-torquing all of the lug nuts so much the wheel was practically impossible to remove from the hub, until we used a pry bar to loosen it.When we called to talk to them about it, they were not very receptive to even taking a look at it, and denied culpability all together. After spending an unnecessary amount of money repairing and replacing the parts the technician damaged (something that could’ve been avoided by following the proper specs), and should have been addressed as a means of doing the right thing, we have decided that we will no longer be using their services, nor recommending their establishment, unless of course they decide to change their mind and do things right. I wish them well, but they have lost a loyal customer.

Im sure they have good mechanics at this place so you cant go wrong that way but, they charged my girlfriend $250 Parts and labor for putting on a negative battery cable! I checked online in for oem was $40

I was told I had 5% left on my brake pads and I needed my rotors replaced. I got a second opinion the next day. The next break automotive establishment said my brakes were fine and no service was required.

Excellent service. Even better customer service. They let me bring my own parts for them to use. And held my car for two weeks without complaint before I could get the parts to them. I will definitely come back if needed!

I made an appointment to fix a tire. Arrived on time. They fixed it in 15 minutes and I was on my way--perfect!

They were friendly, timely and reasonably priced! Made an appointment for an oil change a couple days in advance - was in and out in under 30 minutes, great service. This will be my new auto shop.

Charged $98.14 for “testing” what was wrong with my car.. then quoted $600-$800 to fix it. seemed very excessive. Research revealed that yes, it’s pretty dang excessive. After expressing my disbelief with the tecnicion that was taking my money, I got an “I know right” with a little chuckle. This must be a joke. Trust me. you’re better off going somewhere else entirely. DO NOT COME HERE.

Will always recommend these folks!!

They will fill your tires for free and I’ve always had good results when they worked on my car.

Blane is the best. Straightforward and excellent customer service!

I understand that some other reviewers have had problems here, but then again it is impossible for a mechanic to please everyone. I first started using Frys because it is within walking distance from my house. They are reliable and helpful to me. Their prices always seem lower than the Firestone up the street, mainly because Frys reccomends less expensive repairs than their neighbors. I have come to trust Frys management staff for their auto knowledge and advice. Man, it is really important to have a decent mechanic!

I am not mechanically inclined, and I have learned to appreciate how well the folks at Frys Nall Ave location talk to allow me to understand what they are telling me. I also always appreciate the timely work they do and have developed a great deal of trust in Fry Auto Care.

If I could give this place a -5 I would, I came in with a coolant leak and left with a car that doesn’t work. I left my car with this incompetent bunch of bozos for 4 hours and they call me to tell me they can’t fix my problem, I think okay no worries, at least you didn’t break anything. Jokes on me they actually broke the whole thing, my car which was running fine prior to arrival now stutters and won’t even allow me to shift properly, after telling the staff this, they went into immediate defensive mode to cover their complete incompetence. The exact quote I received was “It’s like when you come back out to your car after going to the grocery store and it doesn’t work, it’s just a coincidence that it broke with us”. They didn’t offer to fix their mistakes or anything. I then took my car to my mechanically gifted neighbor and he pointed out no less than 3 hoses they left unattached as well as a part of my engine they had broke off it’s hold. To say these people are awful would be an understatement.

Honest, efficient, convenient, friendly etc etc. That gets my vote. I really do admire their honesty and trustworthiness thats critical to me and choosing a business.

Superb service. Expert mechanical repair and exceptionally fair pricing. Cannot recommend it highly enough. If youre looking for an honest mechanic at this is the place

They are the kindest and most considerate and helpful people that I have ever had the pleasure of working with. I love them all. wanda brandt

ALWAYS GET A SECOND OPINION!I took my car there because I was hearing some noise in the suspension. I paid to have them check it out and received a very bad report stating that the car needed about $1500 of work and was not safe to drive! However, I wanted to get a second opinion so I took the car down the road to Midas (even though Fry warned me not to drive the car) to get an oil change and have them review the report I just received.Fry had said that my brakes were down to the medal, Midas said my brakes were perfectly fine. Midas confirmed that I needed a new left wheel bearing but said that the car was totally safe to drive...just, when I hear the grinding noise getting worse that I should bring it back in to get fixed.I understand that Fry gave a very alarming report probably to cover themselves from liability. But I dont think that it was honest. I have been driving the car for over 3 months now without making ANY of the $1500 worth of repairs that Fry said HAD to be done and it has been fine. I plan to get the wheel bearing replaced (not from Fry!) as soon as I hear the noise getting louder.

The guys at Frys always treat me so well. Im a young, single female who knows very little about cars, so its such a relief knowing that dependable, trustworthy mechanics exist. While other shops (usually chains) have tried to upsell me and take advantage of my lack of car knowledge, Frys has been honest and upfront with me about whats essential and what isnt. Additionally, Ive never felt patronized; everyone who works here is kind, professional, and friendly. On more than one occasion mechanics at Frys have gone the extra mile to assist me free of charge. I think thats a huge advantage of supporting locally-owned, family-run businesses. I always recommend them to my friends and family!

Replaced my exhaust system and did a great job for the best price in town. Treated me well and walked me through everything and explained what they were doing. Worked quickly. An ideal mechanic experience for me.

Always had great experiences here, have been a loyal customer for several years. Their service is always friendly and fair and they always go the extra mile to make sure I am happy and my cars run well. The only shop I trust for serious repairs.

RIP OFF!We have been customers of Fry’s Car Care on Nall Ave for several years, no more. My wife took our SUV to Frys to get the A/C fixed. After $107 it still was not working properly. They then wanted to charge her $1700 to do more work. I opted for a second opinion and learned that the problem was an $8 relay. When I told the 2nd opinion mechanic about being charged $107 he laughed and said I got ripped off. I went back to Frys to try and explain the situation, hoping to find some common ground and get part of my money back they were very rude and said NO!Frys does NOT troubleshoot, they just replace parts (at your expense) until the problem is fixed. Once they have your car, youre at their mercy.I know this because our family has 4 cars, and has lived within a mile of Fry’s for 20 years. Over that 20 years our family has given them plenty of business. I hope that $107 they stole from me was worth it because our family will not be going back.Good luck!

Great to work with.

First of all if I was able to give zero stars I would have. Second, I have been a happy return customer of Fry’s for a while, until now.Just had work done; a mass air flow meter, fuel filter and injectors cleaned for well over $700. Got to thinking seemed high. Googled the process of replacing the meter, a 5-10 minute job or about as complex as replacing the air filter. Fry charged $194 to test and replace, charged $225 for the meter. Called Auto Zone and an OEM part was $82. By the way, Auto Zone would have hooked up their computer for free to read the error code. Called another auto repair shop, they normally charge $115 to test and replace the meter. Didn’t check pricing on the fuel and injectors. Based on the mass air meter speculate those are overpriced as well.Bottom line, I’m not a return customer any longer. Disappointing!Jeff JohnsonFollow-up. To Jeff G. Got your message about wanting to chat about our actual review that was sent to this website. You can call me if you are willing to chat about how much you are going to refund us from the over pricing of the mass air flow meter and the labor to put it on. If I dont hear back from you then our chat would have likely been your excuses why you charged $724.00. Jeff JohnsonFinal follow-up. Never got the phone call to chat about refunding.No surprise!! JJ

Recently had service/repairs to my car [customer of theirs for over 10 yrs, with no complaints] & as usual I was again entirely satisfied

Friend recommended Frys because hes had good experience. I had my heat repaired there and belt replaced, service was timely and fair priced.

I visited the 95th and Nall location yesterday with a slow leak in one of my tires. Needless to say, I did not have a lot of time to mess with something so minor, so I made an appointment with Frys and upon arriving it was apparent they were busy. I asked Caleb if they were behind and that I could come back later, he dropped everything and helped me out and patched my tire in no time. I must say that I was VERY impressed with Caleb and would not hesitate to recommend Frys to anyone!

We have been going to Frys for over 20 years and numerous vehicles. We have always been treated well, and their advice is always reasonable. I trust these guys, and they have earned it.

Love the mechanics here! They know their stuff, and always throw in a few tweaks to keep my gear running smoothly. Treat them well, and theyll treat your car well.

Had new battery installed! They schedule you a time and the work is done on time. Professional people and no nonsense.

I started going to this auto shop when I got my first car. As someone who didn’t know a lot about cars, I needed a place that I could rely on. I got my alternator replace here in 2015 and less than 20,000 miles later, it’s broken. I got all of my break pads and rotators replaced here as well and less than 3 months later, they needed to be replaced again! This shop has put in faulty parts in my car multiple times and I think that it’s disgusting that they take advantage of their clients like this, not to mention the rude attitude I can always expect to be greeted with.

I used to really enjoy being a customer but as of recent I was disappointed with their Customer Service. I had a problem and they said that they can take care of it. When I checked with a different tech they said I was getting overcharged. When I went back the guys said they never told me that and I just felt confused and lied to. Adam the tech is a nice enough guy but I just dont trust this place.

I went in to get a tire changed right before closing and Alex their technician took care of us with a smile and great service

I bought a battery from Frys a couple of years ago. When my car began to start slow, I took it back to have the battery checked. They said it was the starter and quoted me $800 for a new starter. I took it to the dealer and found that it was not only a bad battery but it was the wrong battery. Correct battery from dealer and car starts perfect every time. I finally learned my lesson. All auto problems go back to the dealer even if it is just the battery. I have too many problems with independent shops and franchises.

A trustworthy auto shop. I bought my tires through Frys a year and a half ago, and have since returned numerous times for their complimentary tire rotation. After being frustrated with the lack of attention to detail found at my dealership, I have started taking my vehicle to Frys for oil changes and other maintenance as well.

Fast and friendly service. You dont have to worry about getting the run-around at this place.

Very fast and efficient

Very nice people. Fair pricing. Quality work.

Id like to give these guys 10 stars. My daughter had a car problem today, a Sunday on a holiday weekend. They were there and fixed it for her in no time and didnt even charge her.Frys Car Care - you rock!

I am Cayleighs mom and had a leaking tire that Frys helped me with on a moments notice. Salesman was very kind and helpful; but most importantly KNOWLEDGABLE about his products. Today I am buying 4 tires from Fry and JAHI was equally professional and most helpful. Pricing is best in town! I highly recommend Fry Car Care and I will let you know how todays experience turns out.

Expedient fast honest bingo!

Only trustworthy and fair shop I know. Weve referred Frys to everyone we know

The service was great and, the blonde front desk girl is HOT!

Always excellent service and prompt return of my vehicle.

Integrity and great mechanical work. They gave me coupons and discounts I didnt even know I qualified for. !!!

Very friendly and fast service!

Good service, reasonably priced, good and honest mechanics.

Literally the worst place, over inflated my tires to a dangerous level, Screwed the Lugnuts on to tightly for AAA to remove after tire popped from over inflation I had to get my car towed, bad service very unprofessional as well. dont make a mistake

Excelent and fast service. Had a tire patched and was in and out in no time!

Very friendly and fast. Fixed my tire in 10 min and got me on the road

Great place to fix your car

Honest and upfront on their service and pricing

Good job

Great service!

Great service.

Thoughtful and honest

Great service

Friendly, honest, quality