The owner is extremely helpful!! I searched high and low for someone who would help me with something I really needed printed, but since it was a low quantity item, it was quite a challenge to find anyone willing to see what they could do....I called Classic Awards and the owner immediately went to work to see what he would be able to do to get me what I needed, and in the end, was able to get it done and it turned out great!! This guy will do whatever he can to meet your needs.