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All Pool Service & Supply
4415 Edgewater Dr, Orlando, FL 32804, United States
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All Pool Service & Supply

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Om
Review №1

Kalvin was very professional, on time and very informative! He definitely knew his way around pool equipment and electrical circuits. Very pleased with his quality of service!

Pe
Review №2

Tim Osborne arrived on schedule and quickly diagnosed the problem with my aging leaky filter backwash valve. He explained the drawbacks to my current DE filter system and recommended a cartridge filter replacement that was more efficient, easier to maintain and less prone to failure. It took a few weeks for the new filter to arrive but Tim returned and installed it in no time - no leaks - and the pool circulation is dramatically improved.Tim also gave advice on how to repair an in floor cleaning system in the pool - saving me $$ on another service call.I was referred to All Pool by another 5-star pool repair service that could not meet my timeline for repair. I am very happy with the recommendation and will call All Pool for my future pool repair needs.

de
Review №3

All Pool just finished my pool resurfacing, and I could not be happier nor more pleased. The ultimate professionalism was on display from start to finish. These guys are serious good! Did everything they said and then more. Kristie, Fritz and Chuck are the real deal. From the very affordable initial estimate to the pool start-up, they were on it. They didnt miss a beat. I highly recommend All Pool. You wont regret it when it comes to your own Florida Oasis. Wonderful job All Pool!

Je
Review №4

Stop looking at other companies. Use this one. From the start to completion, no complaints! The crew that came out was excellent! Pool is gorgeous!!!

Mi
Review №5

My wife and I found Tim Osborne to be the most highly-experienced pool professional we have ever had the pleasure of working with. His diagnostic skills are second to none, and he takes the time to educate his customers regarding pool operation and maintenance. Working with Tim, you will not only meet an expert Pool Professional, but will also make a true friend!

Kr
Review №6

My pool renovation turned out so beautiful my neighbors have come by to see it.All Pools did a wonderful job of making this happen from providing a tile guy that not only was great at what he did but had great recommendations and did an awesome job of cleaning up!The plaster crew were on time and completed their part of it in a timely manner.They did an awesome clean up also.The pool renovation was complete and John from All Pools came out to look at it and discuss it with me. He made sure the few small tweaks that needed to be done were taken care of and followed up with a phone call.I cant say enough about All Pools. It was an A+ job and I have recommended them to several people.Im a very happy customer 😁

Ti
Review №7

Tim at All Pool is THE MAN when it comes to any pool issue. We have asked for Tim for the 8+ years weve lived in the area and will continue to do so. I could list several examples of the great jobs hes done over the years, but most recently saved us from replacing a pump motor than would not turn on. We had one guy (not Tim) test it and said it was bad. Called Tim, and I watched him get it running again with a screwdriver and can of WD-40. Saved us $400 on a new motor. He is the most knowledgeable and friendly tech weve had work at our home. Thank you Tim!

Ro
Review №8

Tim just came my house to fix the flow switch and as always he did a great job! Tim has been coming to my house to repair my pool for over five years. Tim is the best! He is very knowledgable and experienced. I have never been disappointed in his work. When I call All Pools to schedule a repair, I ask for Tim because I can rely on him. He also has great stories to share.In addition, I have to say that all of the other employees are very nice and courteous. They are very responsive when I call to ask a question or set up a repair. I do not call any other pool company.

Mi
Review №9

Pool resurface. I had All Pool resurface my pool, replace tile and replace the pool light. They started by coming out to measure my pool and discuss the new surface, tile options and replacing the pool light. The consultation was done by the owner of the business not a sales person. One of the reasons I selected them is the fact they are familiar with the fiberstar pool lighting system. They did a great job resurfacing the pool replacing the tile and replacing the fiber star system with a new LED light from fiber star. I will also post some before and after pictures. Everyone at this business including back office were very friendly and helpful.

Jo
Review №10

Excellent pool startup service after buying a new home. Everything about my pool was explained in great detail. All Pool did not fix or is scheduled to fix my pool so I am only reviewing their start up education service.

Ke
Review №11

Referred by a friend to get our pool redone and so glad we chose this company. Got a few estimates and AllPool had the best prices by far. The owner is the one who came out to do the estimate which I thought was very nice since we didnt have to deal with any sales pitches unlike all of the others. AllPool was very friendly, knowledgeable and got the job done right on schedule. I would recommend them to anyone looking to get any work done to their pool. Thank you so much, we love our pool!

Hu
Review №12

Talked with a number of people and they all were helpful and seemed friendly. Very happy with the new filter, pump, and plumbing. Thanks folks.

Ch
Review №13

We have used this company for years and no complaints until now. For the past week, we have called, emailed and used live chat trying to contact someone for repair work on our spa. Tim was our go to person but no one knows him. Odd when several reviews mention his name. Very disappointing when service was great. It would be different if they reached out and said they were swamped, but nothing.

Ga
Review №14

We were extremely pleased with all the work your company did to help us add heating to our daughters pool . We are not local to Orlando, but Ken was great in talking us thru what needed to be done (and keeping it a holiday gift secret), the delivery was smooth, and - above all - the lead electrician for some tricky work was amazing. I believe his name was Paul. Extremely professional and willing to discuss/explain all to my husband during our Christmas visit. I know this will be a wonderful way in these crazy times for the entire family to extend the swimming season. Thank you all.

De
Review №15

We had this company come and do an Olympic size pool in our backyards At Royal arms condominiums.The men were very polite and worked very hard.Michael J herr Was a great help. Any Situation that needed attention was addressed to him, And he promptly took care of whatever the situation was.It would be wonderful if all the service man that came to work at Royal arms were as polite courteous and adequate as this company is.They did a beautiful job of resurfacing the pool and the deck.They deserve 5 stars.

Mi
Review №16

All Pool has been great for us. Klayton was our service tech. He replaced a sand filter with a new cartridge filter. At first i was against it, but now Im so glad we did it. He also found a leak around the valve and fixed that no charge while he was there. I would recommend this company. Thanks guys, the staff in the store is great too. Emily is always helpful.

Ke
Review №17

My pool had rust spots and stains on the floor and walls. They acid washed the pool. Calvin came out and did a great job. The pool looks new again. And it took less than 4 hours. I will be calling them for some work on my pool control system.

Ei
Review №18

I have had my pool since 2007 and have used All Pool for all service and most pool chemicals. They are great! Very knowledgeable when I go in to test the water and very helpful with all service requests. Usually they can come out in a day or two, although from time to time they get busy like everyone else. Tim Osborne is the best service person Ive ever met. I have learned so much from him about taking care of a pool properly. He should really be teaching pool care classes because his knowledge is so extensive. Everyone in the office is always incredibly helpful when I have any pool issues and Im so grateful that they are so close to me.

Br
Review №19

Tim was amazing! We always buy our pool supplies from All Pool Service and Supply, but this was the first time we needed a house visit for a leak in our pool pump! Tim quickly fixed the leak and was very knowledgeable and friendly. A few weeks later we thought the pump was leaking again. They sent over another contractor that same day to take a look. He tightened a few screws and said that’s all that was needed and didn’t even charge us for the 2nd visit! Great service, they definitely have a customer for life.

J
Review №20

All Pool did not try to add onto what we wanted to do as other pool company estimates did. We wanted to refinish our pool of 34 years, we liked everything else about the design etc.. Steve discussed everything with us in detail and the time frame on when that could happen. We had to deal with the challenge of high ground water and so waited a year before it could be done safely. The team Steve sent out did a splendid job and it is wonderful see how great it looks and also enjoy using it! We recommend ALL POOL!

La
Review №21

This company is great! We had taught ourselves how to use the pool equipment, because another big name company would not return our phone calls and come out. We did well for what we knew, but were missing some items we didn’t know we needed. It resulted in a clogged pipe. Tim Osborne came out and worked on my pool and showed me everything that would need to be fixed. He broke down what would be best for him to fix and what we could fix on our own to save money. It was never about dollar signs with him. He took pride in his work and wanting to teach me the same so I didn’t get screwed over in the future. He came out twice and fixed our clogged and taught me the proper way to use everything so I wouldn’t be in that place again. Our pool has never run better and the water has never been cleaner. I am utterly thankful for Tim. He took a lot of time to make sure the job was done right but the education he gave me I will keep forever. I will never use another company again - I am a forever customer now! Thank you All Pools & Tim!

Ma
Review №22

Thanks to Calvin for teaching me how to install a breaker on my own and saving us $$$. Great service!

Pa
Review №23

Tim Osborne (aka The Pool Genius) is tremendous. We had a spa that, when running, would slowly lose water. He figured out the problem with one of the valves very quickly, showed me what was going on, and repaired it on the spot. You cant ask for anyone better than Tim at All Pool.

Sa
Review №24

Calvin is amazing!! He did an awesome acid wash with our pool, explain everything, very professional and kind! Thank you so much. And he speaks Spanish too!

Bi
Review №25

With the thousands of pool companies in Central Fla few, very few have the reputation longevity, and culture of satisfaction that AllPool possesses. Work quality, timeliness, cost efficient and 20 plus year techs (Tim...BEST OF BEST) are unmatched. If your looking to do it right....the FIRST time....look no further

Jo
Review №26

There is nobody more knowledgeable regarding pool equipment repairs than Tim Osborn with All Pool. I would not have anyone else even look at our pool. Over the past 20 years, through All Pool, Tim has always taken care of the issue in a professional and resourceful manner, and goes above and beyond.

Ch
Review №27

We recently had All Pool send Tim their service tech over for some work. Tim spent the time to clearly describe the problems we have with our system and what it would take make the repairs. He provided us tip on how to prevent similar problems in the future. Tim provided great service and we will ask for him again on future call.

Iv
Review №28

Brenda is very dinamic, knowledgeable and eager to share with you. If you have questions about pool maintenance or for any pool project, this is your place.

Da
Review №29

I highly recommend All Pool Service & Supply technician Tim Osborne. Tim has 46 years of pool service experience and there is nothing he doesnt know about pool systems. If you are considering a new pool, pool resurface, new pool tile, new pool system, or any repair work, I highly recommend you contact All Pool Service & Supply and request Tim Osborne. He is simple the BEST!!!!!! Tim O. has saved me a lot of $$ and corrected other technicians errors.

Ed
Review №30

Great job replacing the pump/motor

Ja
Review №31

I recently hired All Pools to move and re-arrange my pool equipment and install a new gas heater. The tech who led the job was Tim Osborne. He and his team did an awesome job from the beginning. Other companies would not agree to do the entirety of the job and the few who did wanted way too much. Tim was extremely knowledgeable, helped me understand and contextualize the scope of work that I needed done with helpful advice and suggestions delivered in an honest non-pushy manner. He helped me plan the work I needed in phases to accommodate my budget and work towards a final goal without wasting effort or money. He delivered all of the specs of the equipment he suggested so that I could research them well before he asked for payment. On job day, they came prepared and finished in the time they said they would. Tim took extra time to label everything and take me through how all of it worked and what I needed to know to operate my equipment, old and new, effectively. He answered all the questions I had thoroughly, and left the job site clean and organized. I am very happy with the work and service and will definitely go with All Pools and Tim for my future needs.

Ly
Review №32

Every time I have to hire a company to do repairs on my pool I want to pull my hair out...until this week. My in floor cleaning system stopped working and my pool guy was not familiar with how to repair the system which meant I had to hire someone else to take care of it. I did my research and came across All Pool Service & Supply. I scheduled an appointment and Tim Osborne was sent to save the day! Tim looked at my system and said it needed repair. I recently started working again after 7 months of unemployment and asked if we could hold off. Tim called me the next day to see if I was the original purchaser of the pool. When I told him I was he proceeded to tell me that my system has lifetime warranty and to call the manufacturer for a rebuilt kit. I did and my kit will arrive in 7 days at no cost!! I will be reaching out to All Pool & Service for installation once the kit arrives. It is so refreshing to know that there are still businesses out there that are honest and helpful! I strongly recommend this business for your pool needs!! Thank you Tim!

Li
Review №33

Professional, reliable and they did great work. From the moment we walked into the showroom the staff was warm and so informative. Steve was always accessible and always responded to all of our questions. I would highly recommend to anyone in the Orlando area. Linda and Mitchell LopezUpdate: 4 months later we started to see issues with our drainage (from the pavers installation). It was addressed and even our screen which was slightly cut to accommodate the new drain was addresses without us even asking. Still so happy with the service! 👍

Ge
Review №34

Tim Osborne came to our house for a problem we were having with our spa. He was amazing in his communication and help and I appreciate his honesty greatly. Since we have used this company the response is always spot on, and Tim is fantastic.

Er
Review №35

I had a very good experience working with All Pool. Tim Osborne who came out for the initial inspection and later also did the installation and repairs is very knowledgeable and provided good advice. He did a great job with the install/repair and provided an explanation of the new system and how it works. Also advised to just give a call if any questions come up. He treats your pool as if it was his own.

Ka
Review №36

I drive by this business often and one day I needed pool repair. I googled and remembered seeing them while driving.One of the best ideas i had. This company is professional, cost effective, and PROBLEM SOLVERS.My lines had a clog from the pool vaccum and they solved the issue.Eternally grateful to the hard workers.

Ho
Review №37

Tim Osborne is an excellent pool tech. I have worked with him and All Pool for over 17 yrs. They have provided excellent service during that time. Honest, dependable, quality work at a reasonable price.

Ji
Review №38

Tim is great. He definitely knows what he is doing. Very thorough and professional. I like having him come out to the house.

Ka
Review №39

Update to my post:Tim just installed new pool equipment and explained everything in detail to us so we knew how to work our new salt chlorinating system. He did an amazing job and also took the time we needed to explain everything in detail so we could work the system correctly. Seems pretty simple and straightforward. I cant say enough about the customer service that Tim has shown to us. Will definitely be doing more business with them and highly recommend the company for anyone thinking about upgrading equipment or needing any pool service. We will be resurfacing our pool in the near future and will use this company.Just met with Tim who gave us a repair estimate for our new home with an old pool. He was very patient and knowledgeable, answering all of our questions. We havent had a pool in years, so had lots to learn. He will be back once we close on our home to install the new equipment. I highly recommend this company based on all of my interactions with them thus far. Will update once work has been done.

Al
Review №40

I got an estimate and then scheduled services to have a pool light fixture replaced. The technicians who arrived to do the job were not at my house very long before they figured out that the original estimate was based on one kind of light, but the kind of light they needed to install cost a lot more. They told me it would be about double what the first guy quoted. I voiced my discontent, but told them to go ahead anyhow. A manager called me and said they could install a plain white light instead of a color-changing light, which would knock a couple hundred bucks off the total cost. I reluctantly agreed. I suggested to the manager that they have the technician who ACTUALLY DOES THE WORK be the one to give the estimates. The manager said in that case, they would have to charge for an estimate. In my opinion, if you make a $600 mistake in your estimate, you either write off or deeply discount the difference. I feel like All Pool Service could have been more generous in their attempt to make this right with me. When all was said and done, I paid $400 more than the original estimate and got a plain white light instead of a color changing light, therefore, I am not a satisfied customer, and I do not recommend All Pool Service. To their credit, I will say All Pool Service people were friendly, and the boring but practical light that is installed there looks like it was installed correctly and works as it was designed to work.UPDATE 11/8/18: My ex-husband says that the light switch stopped working.

Ro
Review №41

We just had All Pool refinish and install all new equipment on our existing pool. Everything turned out great and we couldnt be more pleased. Our pool was almost 35 years old and now it looks better than when it was new. Tim Osborne installed the equipment and showed us how to use it. He has always done our repairs and we dont trust anyone else. I would strongly recommend All Pool to anyone thinking about having anything done to their pool.

Ka
Review №42

The guys who have been there for years are excellent. They can identify your pool problems very quickly. They cover all the warranty parts. They show up when they are scheduled. My only problem is with the newbie workers. They make mistakes and your time can be wasted.I take my water samples into them regularly and the girls behind the counter are super helpful and sweet. I Love doing business with the whole company. 👍👍

sa
Review №43

All Pool has been taking care of our pool for more than 25 years. Joe has seen that our pool always looks great and that the equipment is doing what it is supposed to do. Those times where repairs are needed, Tim is always there quickly with the right part and we hardly skip a beat. Recently Steve, the owner, oversaw the re-decking and refinishing of our pool and it turned out fantastic. First class group of people who really look after you. Cary Kresge

Fi
Review №44

We choose All Pool to resurface our pool because they had the best references and price.They worked quickly, cleaned up after themselves, the experience was far better than expected.Service follow up was excellent, inspected the mechanical side of the system made tweaks, provided great details on the curing process and importance of the chemicals follow up needed over the next 30 days to achieve the best results.Our pool looks great everything runs well and we are very pleased with the results.We highly recommend All Pool for any and all you pool needs.

An
Review №45

Tim is absolutely their best service guy! Hes so knowledgeable, friendly and I can even ask him questions after hours ( I probably wasnt supposed to spill that). I never want to use anyone else.

Da
Review №46

You dont need to look any further. This is the company you want to use. Tim came by and helped explain a ton of info that was very low level. This is exactly what I needed to help me diagnose the issue and resolve it. We had a pool with green algae and hadnt been running in years and now its bright blue again. He walked through the entire system and went above and beyond what a serviceman would do. Super professional and friendly. He made the entire service call fun. Highly recommend this company!

Gr
Review №47

Tim was awesome. He identified my issue but also found another which would have caused me issues very soon.He was straight forward and took the time to walk me through what was going on and answered all of my questions.I never felt rushed and he did a thorough job. 5 stars all day!Grant

Bu
Review №48

I would like to thank the All Pool Team especially Tim who is positively the most technically apt, friendly, understanding and professional pool professional I have experience in over 20 years. Tim does not mind me asking multiple questions or observing him while working to correct a problem. We have used All Pool for several years and are so happy we found them. The folks in their office and dispatch team are also very friendly, flexible and professional. We are selling our home and plan to instruct the new owners to call only All Pool when they need service or equipment replacements. Please thank Tim for his dedication to your company and your customers, he is absolutely creating value in your team by guaranteeing loyalty in customers.

Sh
Review №49

We highly recommend All Pool for pool resurfacing. The owner Steve was very knowledgeable about every aspect of what needed to be done. They were very professional and did a beautiful job! Everything was done in a timely manner, and we are enjoying the results every day!

Ni
Review №50

Called All Pool because my pool pump was not getting good flow. They came and within minutes had diagnosed the issue. They broke down my DE filter, which was clogged, and washed it piece by piece. It was a quick service, reasonably priced, and a great technician. Will definitely use All Pool for my future service needs!

Kr
Review №51

After reading plenty of reviews on pool renovation companies, we decided to go with All Pool. We are so happy we did! They walked us through every step of the process. The whole renovation went quickly, smoothly and with no hassle! The new finishes on the pool are so beautiful! Excellent work! Thanks!

He
Review №52

Update:I had to have repair work done after the hurricane and I stand by my rating. I will use this company for all future repairs. John came out and didnt mind me hovering and asking questions. I can not stress enough how refreshing it is to deal with straightforward people.They did an awesome job. The technician, Tim, was honest and straightforward. He also worked real hard to fix my problem. Their prices were reasonable and they did not try to up sell me. I would use them again.

Br
Review №53

Service was fast and installer was nice.Workmanship with plumbing could use a bit of work. Labor fees are top notch. More than half the install. There is an excessive amount of pvc glue coming out of every fitting.Fittings are also leaking causing me to fill up the pool every 2 days... A call has been placed for service.Company came out today to take a look at the issue. New fittings have been installed. I will update this review in a few days, if that resolves the water leak.Very responsive and quick to assist!

ma
Review №54

I regularly call All Pool Service whenever my pool equipment needs repair. My dad has been using their service for over 30 years without any problems at all. Their prices are very fair, their customer service approach to clients is admirable to say the least. They are never in a hurry to complete and get out.They take the necessary time to explain whatever in detail. Today! just another example of their excellent service. The top part of my filter was cracked open and leaking. the tech - Dan Pacheco - advised me to replace just that top part instead of the whole unit, he saw that my filter was in need of a deep cleaning and took it apart and left it pristine (no charge!!!), he showed me how to better take the filter apart in the easiest way and cleaned up the whole area. No rush, no unanswered questions, fair pricing, always a friendly voice when calling and outstanding customer service. In a scale from 1 to 10 I give them 11.

Gr
Review №55

I contacted All Pool to come out and complete an inspection on the pool at my potential new home. The pool was a pretty complex salt water system, with waterfall functions and a Hayward heater. Tim was our inspector. Tim was extremely knowledgeable on all ascepts of the system. He took the time to explain everything to me and identified a few issues I needed to work with the Seller on. Tim made me feel very comfortable with my new potential pool. I would highly recommend All Pool and Tim for your inspection needs!

Me
Review №56

Tim, Kalvin and the other gentleman (Daniel?) who came out to do the job were great.They pumped out remaining nasty water, unclogged the drains, brought drain covers to code, fixed a timer motor, replaced my skimmer weir, and refilled/treated the pool. They were quick to get the job done and everything looks good. I will say they missed one of the repairs, and had to come back to do it on an additional trip. Im just glad I asked about it because I was definitely charged the full amount. Once the oversight was recognized, they promptly got it done. I would recommend them.

Ch
Review №57

Tim was great, he was able to come out quickly and install our new pumps and new piping. Very knowledgeable and made sure we knew how to work the machine properly. Id recommend him for service in the future!Found on google, overall great customer service, prompt and quick from start to bottom!

St
Review №58

Tim came out today for a service call. Was on time and very helpful. I cant believe how knowledgeable he is. He shared points that I didnt even know about my system. Very instructional putting facts and information into laymen s terms. Informed me that equipment was running great and I didnt need the new valves I thought were damaged. I really trust him and his company and will definitely use them again when the occasion arises! So great to see that these high standards still exist out there. Thank you All Pool!

Br
Review №59

All Pool has been servicing our pool for the past 4 years and has been consistent and reliable. Ricky arrives on time every week and is great at communicating if and when our pool is in need of anything.This past week, Tim helped us convert our pool to saltwater as well as replace our pool heater. As usual, the process was smooth and Tim helped us to resolve the lack of gas pressure at our house that was resulting in error codes on our previous heater. Over the years we have lived in College Park, nobody has been more pleasant and helpful to work with than Tim. I only wish I had more projects he could work on!Great company that makes my life easier, which is all I can ask for!-BG

As
Review №60

We found out about All Pool Service & Supply from a friend who recently had their pool redone. We were looking to refinsh, retile, and update our pool. Their prices are competitive and the work they did was amazing. We went to their shop to pick out tiles and finishes and it was nice to have such a huge selection to choose from. We loved how they helped us make our pool our own and how they were there to answer any questions we had. I would highly recommend them for all your pool needs.

Jo
Review №61

This is the second time weve had Tim out to fix our pump for suction issues, and each time I can always look forward to it being done professionally and on-time. All Pool hires great people and charges very reasonably given the amount of effort put into the work they do. I cant recommend them enough!

Ju
Review №62

Best pool company I have ever used. The pool is left spotless every time they come and always in a good mood.

Ma
Review №63

We realized that there was a clog somewhere in the water lines from our pool. A neighbor recommended All Pool Service & Supply. Tim Osborne knew exactly what the problem was within one minute of looking at the water lines. He cut out the clogged suction check valve and replaced it with the correct pipe. Tim and I also discussed converting our pool from chlorine to salt, as well as installing a heater. A few weeks later, I called and specifically asked for Tim to do the conversion and install the heater. I am very happy with his work and appreciate all of his pool expertise. Thanks, Tim!

Ca
Review №64

Tim was a wonderful person. He knows his stuff

Al
Review №65

Extremely responsive and knowledgeable company. I called them one afternoon; they came out the very next morning! Mr. Tim Osborne is awesome -- in two minutes let me know what the issue was and how to fix it, then went above and beyond, e.g. labeled all the pipes, taught me how everything works, and shared quite a few tips on how to make the system work more smoothly. I couldnt be happier with the service! Thank you, Mr. Osborne!

Je
Review №66

Had a great experience replacing my automation system with All Pool. Worked with Tim and he not only answered all of my questions but did a great job of giving me some useful tips for taking care of my pool in the future. Great guy, very accessible throughout the process, and someone who clearly knows his pools. I will continue to use All Pool for any future repairs or replacements that I need. Great job Tim.

Ja
Review №67

I left a message for them over the weekend, received a call back on Monday, and had a tech repair the pump on Tuesday. They were highly professional, friendly and gave great advice. I would highly recommend!

Ch
Review №68

Fantastic service at a fair price!! Tim is absolutely the BEST in the industry and goes above & beyond in describing issues and pool maintenance. HIGHLY RECOMMEND!!!!!

Ac
Review №69

This pool company is by far the most dedicated to customer service and responding to a customers needs, Tim, the Sr. Technician, knows more about pools and the systems than anyone Ive met over the last 15 years in having a pool at my home. The Service Manager, John, and the person who cleans the pool are very professional and friendly. I highly recommend All Pool Service & Supply to anyone in need of maintenance or repairs.

Ch
Review №70

Tim Osborne from All Pool came out today to replace our old DE filter with a new Hayward StarClear Plus cartridge filter. Tim did a great job, was very knowledgeable, and answered all my questions. He also showed me how to remove and clean or change the filter. Weve been using All Pool Service & Supply for years now, and highly recommend them!

Da
Review №71

Ive had All Pool out three times now to replace pool lights, a spa heater and a pump. Every time, without fail, All Pool has gone above and beyond my expectations. The technicians are veterans of the business and are total pros. They go above and beyond in providing guidance and making sure youre happy customer before they leave. I cant say enough good things about the team.Update 11/5/18 - Tim came out and installed a new filter. He suggested a model with a much smaller footprint thats way easier to clean that the previous beast that was installed. Another killer job by Tim! All Pool is the best, seriously.

Vl
Review №72

I didnt have the best experience trying to order the service, but Brenda made the experience 5-star. She truly respected me as a customer and went out of her way to sincerely apologize. I changed my review from 2 stars to 5 simply for her outstanding customer service.

De
Review №73

We have used All-Pool Service & Supply Inc. for honestly 15 years. Its been the highest quality and best service ever. Our pool is sparkly and always perfect for year around swimming. Joe Haarmann has taken the best care of our pool and is always arrives at the same time weekly. I do believe the service saves us $ and of course time. We dont need to worry about any supplies for the pool or worry about keeping it well maintained, we just jump in and enjoy, with NO hassles. If you want a service that you can trust and rely on, this is the company for YOU. P. S. Our Golden Doodle, Piper loves Joe, and cant wait for him to show up for a good petting.

St
Review №74

Meeting with Tim Osborne was like going to school -- in the best sense of the word. Believe the reviews, they are true. I have owned a pool for over 20 years and I do everything myself albeit not very good. I previously bought a rebuilt single speed motor and after two years it went bad. My other pool man died so I contacted All Pool Service & Supply. Tim explained that if I would move into the 21st Century with a variable speed pump, I would spend more money upfront, but I would have a better product, it would last longer, and reduce my energy costs. While he was here, he pointed out numerous things I was doing wrong, the hose was too long on my Polaris, I was often forgetting to put the screen back in the Polaris hose, I should vacuum my pool as opposed to relying on the Polaris to get the DE off the bottom and into the filter where it belongs. Great professional service.

Gi
Review №75

Customers service was Awesome

Yo
Review №76

Love this company. Love their honesty and work ethic and how well they communicate with the customer. Orlando is blessed to have this company as our very own. Thanks, All Pool!

Ge
Review №77

These days it can be difficult to find responsive, professional people to service the needs of homeowners. Based on positive web reviews, I called All Pool. Tim Osborne, the Pool Whisperer came out to give me an estimate on installing a salt system, and fixing a bunch of items that were in need of attention. While here, he did troubleshooting on the light and resolved it immediately. He gave me an estimate on the spot, and it was almost $1000 less than another quoteI got a call 2 days ago saying that they would be here today. They showed up as promised. Tim, The Oracle showed up along with Kalvin and Daniel, both of whom were competent, professional and courteous. The work was accomplished in a few hours. They cleaned up after themselves and hauled away the old filter, pump, and other associated junk. Tim explained everything in great detail. His 40+ years in the business means he has seen it all, and it shows.

Je
Review №78

Tim has come to our home on several occasions. He is extremely knowledgeable. He has excellent communication and is trustworthy. I know when Tim comes out the job will be done right! Thanks, All Pool!!

Kr
Review №79

Tim was incredibly knowledgeable! He gave us several options to solve our pool pump motor issue. Installation was quick and easy.

Ri
Review №80

After having them for over a year,I was forced to drop them. I found that their new hire wasnt cleaning the pool properly and wasnt following their protocols. All pool technicians have a card in the control box that lets the owner know that the pool has been serviced. When I let them know, they sads that they have GPS run on the techs. If you have a policy that ensures that your quality,why allow the techs to ignore it. I lost faith in the direction that the company was going. Also after shopping for replacement I was able to drop the cost by fifty dollars with a new company that does the same service.

La
Review №81

Very reliable company. I found their staff to be knowledgeable and professional. I like they are bigger than some but not so huge that they have lost touch. They perform repairs and provide service and maintenance. I recommend them for all of your pool needs!

Ke
Review №82

Great service. The guy that I had, Tim, cared enough to give me a 101 lesson after addressing my pump issue. Thoroughly enjoyed it as I am a first time pool owner. They got a lifetime customer out of me.

Sh
Review №83

The service manger was really great came out and did an amazing job on my pool and got me a new pool guy that dose a great job

Li
Review №84

Pool replacement parts came in excellent condition. No problems with anything. Thanks for a good job!

Th
Review №85

John did a great job professionally and efficiently in responding to our pool equipment issue. And, the new heater is amazingly fast in getting our pool spa hot!

Li
Review №86

I would like to take the time to thank All Pool Services for an Outstanding Happy Day your Company and your employee Tim Osborne made me today!I have been unemployed for awhile, and was scared when I thought fixing my pool equipment was going to set me back badly!Tim was VERY knowledgeable and VERY Helpful!THANK YOU ALL!Sincerely,Lindy Gasdorf

Ra
Review №87

Knowledgeable service at a reasonable price. All options discussed before proceeding. Thank you!

Ja
Review №88

Tim provided comprehensive feedback about the issue, and was very diligent and detailed on explaining what to consider when having future issues with my spa heather.

Ja
Review №89

I cannot speak to this company for pool maintenance services, but in terms of repair services, they are excellent. I dealt with Tim Osborne, who has been repairing pools in Central Florida for over 40 years. If you have a Hayward system, you definitely want Tim. He’s the guy Hayward calls when they need someone to try to break their equipment that’s in development, as he knows pretty much everything there is to know about Hayward systems. Having dealt with numerous home vendors over the years, I was concerned when they asked for the service call payment upfront, as I anticipated a quick visit by a repair man, with him punching a few commands into the control panel, quickly declaring that everything was fine and making a fast exit. Instead, Tim spent a considerable amount of time with me at our rental property, going through his diagnostic checks, going over some intricacies of the pool system, and discussing items of potential interest and suggested fixes for common issues with my system. While he made recommendations when I asked about automation options, not once did I feel that he was trying to push a sale on something. In short, I will not hesitate to call Tim Osborne at All Pool in the future.

Ka
Review №90

Tried fixing my pool housing leak myself and it went bad.. Tim came out and gave me a fair estimate, you can tell hes a true pro. He came back out today and did an amazing job. All the leaks are fixed. I wont use anyone else from her on out. Thanks again.

CH
Review №91

My pool was a Green Mess!! They did a Great Job turning it back blue and keeping it that way. The have the best prices in town and Great Customer Service.

Li
Review №92

All Pool was able to come out to our home quickly, assess the situation and explain the issues, and fixed our pool motor in a matter of about an hour. Great, great service! We will definitely be using them for any future problems. :)

Ro
Review №93

We recently contracted with All Pools for our pool renovation and we couldnt be more pleased. The work was scheduled in a timely manner and everyday the workers showed up at the appointed time. And the workers came to work. There was no BSing and blah-blah...they immediately started working and didnt quit until the job was done. The workers were friendly, hard working and respectful and highly competent. The owner came by several times during the renovation to check in with us to see if everything was going OK. I will not hesitate to recommend All Pools to friends and neighbors. Great job!

Ma
Review №94

Tim Osborne with Allpool came to take care of my pool equipment this past week. He was right on time and got to the issues immediately. Needless to say, he fixed the problem, but he also provided me with education on how everything works. Not only is my pool equipment fixed, I also feel better prepared to do preventive maintenance to minimize repairs in the future. Excellent service! Highly recommended!

Ma
Review №95

I called at 1:50 PM and no one was alleviable. This place is a JOKE.This company, All Pool Service & Supply Inc., is incompliant.

Li
Review №96

Great experience having our pool pump and timer replaced. Quick response and timely repairs. I appreciate the great customer service!

So
Review №97

DO NOT USE THIS COMPANY!! When we moved here a year ago I had no idea who to use for pool resurfacing or repair! All-pool was the first company who responded back to me so I went with them...what a mistake! A process that should have taken a few weeks..turned into 4 1/2 months! The owner Steve was never available and kept delaying the start date...I should have taken that as a clue right away!! The resurfacing took forever and did not come out very well! There are still blotches and marks all over in the bottom of the NEWLY resurfaced pool! The guys that did the stone work left equipment all over and never cleaned up after themselves! They left my hose running after they were done working and flooded my side yard!! The price was $$$ over the top and I would NEVER recommend this company to ANYONE!!

in
Review №98

After running the gambit of pool companies, fly by night estimates with strange quotes, we found All Pool Service. Tim came out and not only gave us a quote but truly looked at our system. He explained what we had and how it was working as he was a true professional. If your looking for an excellent company that exceeds your expectations call All Pool

Te
Review №99

Installed new pool pump, filter, and salt system. Marty performed the installation. Prompt, professional, and clean job. Gave good explanation of how the equipment works. Very reasonable price.

Mi
Review №100

Im a realtor that calls on pool companies to inspect the health of the system for my buyers. Tim came out and saved the day. He was on time, professional, knowledgable, and quick! I was truly impressed! All Pool is going on my preferred vendor list, for clients & friends/family!

Information
19 Photos
100 Comments
4.8 Rating
  • Address:4415 Edgewater Dr, Orlando, FL 32804, United States
  • Site:https://allpool.com/?utm_source=google&utm_medium=local
  • Phone:+1 407-295-4540
Categories
  • Swimming pool contractor
  • Outdoor swimming pool
  • Pool cleaning service
  • Public swimming pool
  • Swimming pool
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:Closed
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:9am–2pm
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