I would give SunDance more than 5 stars if I could. Their customer service and professionalism is the best around, their partnership and collaboration to make your project a huge success is their priority, and always seem to make the impossible, 100% possible! I highly, highly recommend SunDance for any print, mailing, large format, design, fulfillment, and anything else your company has a need for. They will make it happen!
SunDance is AMAZING! They were spot on when working with Pollards Gentleman Jerky to create and print our beef jerky boxes. They are very attentive to their customers design requests and worked with us throughout the entire process effortlessly. In fact, Pollards Gentleman Jerky was awarded a Gold Medal in packaging at the TasteTV International Jerky Awards. THANK YOU SUNDANCE!!!!
I have been a customer of SunDance for 3 years. In these 3 years, they have provided exceptional service and product. All of the material that we receive from SunDance is used on a national scale and must be perfect down to the exact detail. We know with SunDance we will always get flawless product, even with our tight turnaround times!10/10 recommend SunDance
I had the pleasure to work with Steve Kirchof and Sheri Russo. Steve and Sheri would respond to multiple emails per day and help us through the process, as printing labels is new for me. They went above and beyond what was expected by helping to tweak some of our design mistakes to ensure our labels were printed perfectly. Our labels are exactly as we hoped. I will definitely continue to order from the SunDance team. Thanks Steve and Sheri!
The team at SunDance is beyond compare. From File to proof to print they were amazing at addressing challenges and working with us to craft a unique and beautiful exhibition Catalogue. The colors and alignments were spot on!Many thanks to SunDance and Tom for all there professional support to make our book a reality!
My sales rep - Katie Loschiavo - is very responsive and always gets back to me as soon as possible with an answer to my question or will get back to me when she has the answer. The service is very good and the quality of the collateral that they print for me is always great. The company and people are very friendly and helpful.
I have never had a negative experience with this company! It is nice to have a vendor that you can be sure they will not only follow up with you, but do everything they can to meet your deadline. We have had a few very last minute, large orders, and they always respond kindly, and are realistic about timeframes.Tom and Mike are always so helpful and make sure everything is taken care of. They have delivered our product themselves to help make a tight deadline we had.You dont have to worry because when they give you a date, they never miss it, if anything they deliver early! They are always helpful and have never once made me doubt that they can deliver.They are knowledgeable, and so when we are looking to do something new, I will always go to them as I know they will create something quality, and are very creative! We needed a product that had security features, and they laid out multiple options and were clear about the pros and cons.I trust Sundance with anything we need printed! They are truly the best vendor I work with.
Tom and the team at SunDance are always a pleasure to work with. Hands down, the most creative, professional, and reliable printer in town! We know we can always count on SunDance for the wow factor, impeccable customer service, expert opinion, and a quick turnaround.
Amazing customer serviceThey take pride in their work.Excellent!!
I have used Sundance for a few projects that I have had and the products have been great. The service from Steve Kirchof has been 10000/10. Steve has been so helpful at every stage of the process. I would absolutely recommend and Steve!
We needed to produce a high-end 80 page art catalogue which could be sent to- and pass the critical review of- high end art galleries and collectors. This required: a) very high quality color reproduction; b) stitch binding so the catalog would lay flat; and c) a preview copy to make any adjustments prior to final.Although we are in California and there are plenty of printers here, in printing previous drafts, we had been disappointed with the quality of the color reproduction of the painting photos and the binding options (some printers cannot even do stitch binding, or execute it poorly) and that many printers charge a high additional fee just for a preview copy. We chose Sundance because of a) its reputation; b) it has a higher quality color printer than many commercial printers c) its website indicated experience with quality stitch binding; d) it offers a preview copy as part of their production package.I cannot overemphasize how pleased we were with the finished product, which was turned around in under a week. Not only was the color reproduction of the painting photos top notch, the paper selection great, and, best of all, the stitch binding was as attractive and strong as we could have hoped for. In addition, the laminate cover, suggested by Thomas Calvert, substantially enhanced the look of the catalog. Finally, at our request, Sundance made two adjustments to correct miscalculations we had made in the design and made the corrections perfectly. We were hoping for a catalog that could pass muster in any New York art gallery and that’s what we got. Finally, the price for such a top job was entirely reasonable.Both Mr. Calvert and Sharon Dyon who we dealt with were helpful, responsive, and entirely professional. As a result, we have decided to turn to Sundance for other printing needs in connection with art promotion in the future. I give them the highest recommendation; you will not be disappointed.Josh LazarTrustee, The Dorothy Krakovsky TrustCosta Mesa, California
Ive worked with SunDance for over two years now, over the span of two positions, and have been extremely impressed with the quality of the work theyve produced and their attentiveness to detail. Theyre quick to respond to print inquiries, and can produce a wide variety of print pieces. Would highly recommend them for anyone looking to take their projects to the next level!
We worked with Steve at Sundance for our Save the Dates and we are SO IMPRESSED!! The quality of the printing (we had them printed on magnets) is so clear and clean. The pricing was also more than reasonable, and the turnaround time was incredible - by the time we had paid our invoice, it took about three days (and that was even over a weekend!) before we could pick up the finished products. We will definitely be using Sundance again. Their professionalism, quick communicating, and beautiful product was such a relief. I highly recommend them!!
I am NOT easy to deal with and EVERYTHING about this print job went smooth. I mean perfect. I mean there was not one thing, with a complicated project, that the team did not walk the whole way with me! Unbelievable today to find such over the top customer service! Cause... drum roll, most, you are put on hold, you have to wait and ask over and over and ... you get it. Not with these folks. Every single person I dealt with was as we say in the Army, ON POINT!
We worked with Thomas at Sundance, He is so great and proactive, and of course the job was great quality!
I’ve worked in Printing in the Orlando area for near 40 years and been at Sundance for 11 of them. Under two generations of family ownership who strive to provide unsurpassed customer service, they have been a leader in the Print, Finishing and Wide Format market. I have never worked for a more progressive, innovative team of professionals that try to meet a clients ideals or needs with a passion. The best part of working for SunDance are the people I get to work with day to day. They are a great place to work for and a great place to bring your Graphic needs. I highly recommend SunDance. Give us a try.
Too big and too complicated and not personal
When I saw a wall wrap featured on the HGTV website in HGTVs 2016 Home of the Year, I was obsessed! I had to have it in my own home. The only problem? I was in California and SunDance, the company behind creating the stunning mural created from a vintage black and white surfing photo, was in Florida! Luckily, Brad Taylor came to the rescue! Not only did Brad refer me to Florida archives to obtain the image, but he also suggested finding a similar company to SunDance in my area. Brad took too many of my long distance phone calls to count (over the course of six months), helped the California printing company and me troubleshoot various issues. He was sweet, helpful and professional. And he didnt make a dime!) In the end, I got my wall wrap. It is so unique and cool. It covers an entire wall and draws great reactions when people walk in our family room. We couldnt have done it without Brad. I cant recommend SunDance enough.
My overall experience at Sundance has been nothing short of excellent! Very professional yet personable. Would definitely recommend.
Sundance has been a fantastic resource. Beautiful print quality, quick turnaround times and incredible client support. Pia has been phenomenal in helping our organization find the best solutions for products and materials, and is so patient with our ever-changing requests. Thank you for being a great partner!
Sundance is, without a doubt, the best printing and production company Ive ever worked with. Pia is an incredibly patient, friendly and knowledgeable educator and has taught my company half of what we know about printing. Their prices are quite reasonable, and the variety of specialty processes they can execute in-house is staggering. Sundance is the place to go if you want quality, fair pricing, and phenomenal customer service.
I got my invite in the mail over the weekend. I intended for it to be AMAZING. It actually surpassed my expectations. Envelope was perfection too. The product and the service were LEGENDARY. Thank you Keith Kent for moving this so quickly during a holiday week and getting this done for the client even ahead of schedule. You really made me shine...
SunDance is an amazing company to work with. They offer a great breath of services and provide customized solutions to fit each need of their customers. Sundance is ALWAYS bringing innovated ideas to each project and producing top notch end products!
Tom and the team at SunDance have truly provided five-star customer service to us for our printing needs with Florida Honey Pot Farms. One of our Company goals became to Source Locally after poor results from ordering overseas. We are proud to call the SunDance team our printing partner.
Thanks Kathie for quick responses and professional act.She took care of everything in detail to respond our need.Highly recommend!
Excellent customer service and production on our custom folder job. They sent us samples and were patient helping us select options and jumping through with my workplaces vendor hoops. We settled on a combo of soft touch lamination and 3D spot UV coating, which not all printers can do, and they also priced it competitively. This is not a local company for us, but it was worth working remotely due to the service they were able to provide. I also appreciated that they sent me a surprise hand sanitizer gift when COVID-19 was escalating and it wasnt available in stores - a really thoughtful and timely thank-you to customers. They also occasionally send some tips and samples by mail and email, and I appreciate that its pretty quality stuff and not very frequent. Its one of the few mass communications that I dont unsubscribe from because they are tasteful in providing inspiration and dont go overboard.
Customer service was very attentive and responded quickly to last minute issues. Was very happy with the final product and will certainly use them again.
Awesome place! Great people. Fast pace environment.
Excellent customer service! Incredible print quality. I totally recommend this place.
SunDance is a top-notch company. Pias help with a special project exceeded our expectations. We look forward to working with them again in the future.
I went into the shop to print & fax some documents. The guys at this shop are totally nice, patient, & helpful. This is why I enjoy going to smaller scale stores that give you that human-to-human contact. Great customer service.
Ive been in the printing industry a long time and what I see come out at sundance impressive me very much
Awesome experience! Friendly and professional shop and so creative!
UPDATE in response to the manager Kandi: That is a BOLD FACE LIE.The printer was listed for $300 as either for parts or if someone has the TIME to fix it. I offered the girl $150. After calculating the worst case scenario of what it would cost to replace the tubing and the print heads thats really what the printer wouldve been worth!When we inquired about what needed to be fixed the girl selling it said it has been sitting so all the lines and possibly the print heads were clogged.This is a HUGE difference from Oh we dont have the waste ink bottle and EPSON discontinued it so there is nowhere in the world you will able to find it, hence rendering the printer unfixable.The employees shared that you guys purchased a 3.2 meter printer and had been using that one with no need for regular use on the EPSON anymore. How would I know this?As a manager, for you to respond about it only being $150 and it being a year ago shows your lack of ability to hold your employees accountable. It starts from the top down. A member of my staff COULD NEVER.As stated before its not about the money, $150 is incredibly trivial. The fact that your employees withheld the REAL information as to why it was being sold is UNETHICAL plain and simple. We were under the impression that a company of your size just wanted to perhaps bless someone who had time to rerun the lines and replace the print heads lol we didnt imagine it was just shady business lol like who does that? That what I get for expecting the best out of people lol . I had the time to fix it I actually find it therapeutic to restore machines. However, this wouldve been IMPOSSIBLE because the waste ink bottle was DISCONTINUED and you guys knew it.This is a coaching moment Kandi.A better approach wouldve been....Hey thanks for inquiring about purchasing this Epson printer. Please note we do not have the waste ink tube bottle and this is necessary to operate the printer. This chip installed bottle is discontinued by EPSON but you may have luck finding this after market if you have the time to search for it.What wouldve then happened is, I, the buyer wouldve been able to make a decision to move forward or not. I wouldve probably still bought it and above all else appreciated the HONESTY. This isnt justifiable your team lied and thats just that.Very unethical employees.This company listed an eco solvent printer for sale that they claimed to stop using as they had been using their much larger printer more frequently. This is totally understandable because these sort of printers need to be in use everyday or the heads and lines will clog.We went to pick it up and everything powered on ok. We didnt do a test print because as expected the print heads were clogged and we had no problem replacing the heads ($1000 each) if needed. It turns out the real reason they sold it is because EPSON discontinued the waist ink bottle and without it you cant bypass a particular message on the machine. They knew this and still sold it to us anyways. Very nasty business practice and even more nauseating employees. The girl who listed this, I believe her name was Jessica I could be wrong though. Its not so much the money but a company of the stature to allow this sort of shady business just really makes me think where else are they cutting corners or just flat out scamming.
I recently had a printing job for SunDance. And I am sure I am not the only one needing a rush on the printing of labels. Steve Kirchoff and Sharon Dyon did an excellent job of getting the job done. The problem was getting it to my co-packer in time for Mondays run of my BBQ sauce. Do to an error on my part, the labels were not shipped out on Friday. So they went the extra mile and got them out on Saturday, so my co-packer would have the labels on Monday, as originally scheduled. Sundance understands what needs to be done to make customers happy. They are professional and efficient. I am very glad I switched to Sundance for my printing needs. Ill be back. Thanks again guys.Phil BrownChef Phils BBQ Sauce, LLC
Responsive, great communication, great price and excellent work on the print job. Highly recommend.
I had a wonderful meeting with a sales rep at the office to discuss what I needed and she said she’d prepare a quote and email it to me... that was in August! Each week since then I’ve continued to follow up asking for my quote, and each week she responds telling me she’s get me that quote that day. I followed up AGAIN on Sept 30 and she replied Oct 2 saying she had the quote and would email it to me. Its oct 14 and I haven’t heard from anyone since... if it’s that hard to get a QUOTE why would I trust these people to get my order printed on time.
Best printer in town! Will do whatever it takes to get the job done and on time.
When we reached out to SunDance for our printing needs, the professionalism, urgency and attention to detail was second to none. The entire team from our marketing exec Mike, company partner Brad and everyone else involved were extremely welcoming to all of our needs. We would HIGHLY recommend SunDance to not only anyone in the State of Florida, but anyone across the country or Global. The product produced (baseball trading cards, packaging and drop shipping) blew us away. We truly think of SunDance as another partner when it comes to doing business.Onyx Authenticated
Everyone at SunDance is a consummate professional, namely Sandra. She was especially helpful in the printing of our corporate sales brochure. There were many times we needed to change the version Sandra had in her possession seconds from being sent to the printer and this was never a problem. We also had some Credit Card issues when it came to the payment process and they were very understanding about this and were particularly accommodating until a resolution. They also delivered our finished brochure to the hotel we were staying at which was icing on the cake.The service was not the only phenomenal aspect of SunDance, their printing products were great as well. The brochure we had printed was elegant and professional and their vast knowledge of printing makes even the most unique project a breeze.Overall, we highly recommend both SunDance and Sandra and if we ever have to print something in the Orlando area there is no question, we are going to SunDance
Thomas and the team at Sundance did an incredible job designing our logo and business cards. Very professional looking, slick and we were kept in the loop the entire time. We cant recommend them enough. Great work all!!
Best printing co. In the southeast
I rely on SunDance Marketing for my client needs when it comes to custom, multi faceted, complex printing projects, wide format printing, Pop Up Displays, Banners, stickers, trade show giveaways, back lit displays, custom die cut displays and graphics, custom small and large quantity digital printing, variable data direct mail, and mailing lists. They always perform, on time, on budget. Call Dean OBrien and he will take good care of you.
We had been looking for a local print shop that could handle the wide array of printing needs that we have, while bringing the quality and consistency that we require to further our brand... and SunDance has met those needs and then some! They are helpful during the design and prep stage, always provide the best customer service throughout the process, and deliver a quality product. There really isnt much more we could ask for.
Fast and reliable service. I needed a rush job completed for an upcoming conference, and Nicole walked me through the entire process. Would highly recommend!
Mike at SunDance has been key in the success of our monthly full color community magazine. SunDance is a pleasure to work with. They have far exceeded our expectations in product quality, meeting deadlines and customer service. I would give them 6 stars if I could!
This is the first time Zeta Phi Beta Sorority, Inc. has worked with SunDance and we have experienced nothing but total professionalism from everyone we have had any contact with. The staff is so customer satisfaction conscious that they became more than just a company to Zeta during our many projects that were done by them for our national convention.Everything they designed, created or printed for us was simply excellent. Our attendees were amazed at the quality of the Souvenir Journal. The very inexpensive Boule Pins created by SunDance that we gave to each attendee was so popular that we actually had them wanting to buy the leftovers.We asked Dean OBrian and his associates to design regional signs and wanted them to be unique from what we had in the past. The signage was so wonderful that we actually had ladies using them for picture taking purposes. The company was on point with our royal blue signature color in everything they printed and the regional signs were made so that we can have them in years to come.Thanks to everyone at SunDance who worked so diligently with us and helped in even last minute projects. Our national meeting was a success and your company was a great partner to have in the process!Mercedes M. AlexanderNational Meeting PlannerZeta Phi Beta Sorority, Inc.
Quick turnaround, great service! We were able to get our signs produced and distributed just in time. This company really worked with us. Our customer response supported this review! Try Sundance!
Im very pleased with the quality and duplication of my print job. Its my first time working with SunDance and appreciate the professionalism.
Sundance has both high quality products and account management staff. I would highly recommend SunDance marketing for any print needs big or small!
SunDance Marketing Solutions was awesome!! We hired them to print 30,000 Planners for Seminole County Public Schools and they delivered everything they promised, on time! I would highly recommend their services!
Make sure you ask for Scott Ludwig! Top of the line, a real asset for the company. Unfortunately my product is a little difficult to fabricate but, If Sundance cant help you, Scott will do everything possible to point you in the right direction. Exellent person, for lack of an even better word to describe him !!!!!!
I am an e-commerce business operator and this place has excellent customer service and is a one-stop shop for all of my needs.
Sundance professionalism and pristine communication process is second to none. Ive been working with printers for the last 27 years and Sundance is only the second company to give me the impression that I can send the work and relax, because it will be done right from the beginning.
They did a great job!
I would highly reccomend Sundance to anyone looking for quality print products and incredible customer service. Tom is wonderful — so attentive to every detail and goes above and beyond for us always. Cant reccomend them enough!
Amazing owner ship,Great costumer service,great quality,great timing frame on finish products.great experience.
Scott and nicki do an awesome job - great customer service !
They delivered my company quality pamphlets for a trade show and advertising. Great quality.
Excellent service!
Top notch Orlando/international printer.
Great company quality work
Awesome work and the people are great.
Very professional with great, efficient service
Great people to work with.
Not sure
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