USPS hit Skid Row... What happened?...There are mail carriers who do careless work & deliver mail to an improper party...Neighbors may receive your bank statements, tax paperwork, & debit cards...How secure is that? There are lost packages.& no customer service phone operators to help if there is a problem..... BUT USPS rates keep going UP!Its a travesty to charge $90/ year for a small PO BOX, & you must go to the POST Office & wait on a long line just because your a careless carrier is doing a poor job. No point in complaining.. nothing ever changes!Shipping rates have increased so much that millions of people that had online mail order businesses have gone out of business. Plus, every purchase we make costs more due to increased rates too. Now it costs more to ship a T-shirt than it costs to buy a brand new one!Something wrong here? .Whoever is in charge of finances must be misappropriating funds or really bad at financial planning & budgeting because after multiple rate increases, USPS is still complaining it is never enough!.PLEASE stop fleecing your customers and replace the person who is in charge of postal rate increases, financial planning & budgeting...as this person is responsible for our economy going into a big sinkhole
I have been waiting for a package for a week. It was expected to arrive today and I tracked it several times in the day to be sure I got it right away. At 2:30 I tracked it again and it says it was delivered at 2:17 “in my mailbox” I walk to my mailbox all the mail listed on my digest delivery email was there except the package. I live in a complex and usually they leave a slip or key to a bigger box if the package doesn’t fit. However my mailbox was slightly pushed so I assumed it was in there. Again no package; no key and no slip. Either way I go to the office because it was literally dropped off 13 mins ago. Nope it’s not there again I have no key to check the bigger boxes. I call the post office they say it says and was scanned as delivered. It’s not 2:40 and the package is now where to be found at my property let alone the complex mailboxes or office. I file a claim he says still call the local office the postman is on route since he was just there they can confirm with him where he left it or if he has it. They don’t answer the phone which is this location. This isn’t the first time I have problems. Previously my post cards from family were constantly being stolen and I went to speak with the supervisor he did a pref interview found who delivered it and called them and in front of me warned him that I would file a complaint of theft and if he did it to put it back. No disciplinary action nothing and the next day my post card was in the mail box, since then I get other people’s mail even tho I’ve left notes and told them several times they don’t live here. And now my packages are being marked delivered and are now missing less than 15 mins from delivery. Unacceptable ! Then they don’t answer the phone! SMH I’m livid, the package was expensive and I have been waiting so long for it !
I have been in my current apt for 4 years now and always have issues with deliveries. I started having my packages delivered to my job. Then we got the Parcel Pending boxes for large items. I thought ok this is good. My oversized package that would fit in my mailbox was a pair of rubber rain boots, not even knee length. The online support say to request a redelivery, which I did. Message said my package would be deliver on that date. My apt mailman told me that they don’t do redelivery. In the past 2 months I have gotten other people packages that I turn into the apt office. Sorry they don’t use negative stars in the reviews.
If I could rate this location in the negatives I would, worst service, never answer the phone and they have stolen my packages both ones I’ve shipped and ones I’ve been waiting to receive. This location needs to be shut down.
Geez no wonder this place has bad reviews. They open late with no heads up or people saying wait patiently.Service is not up to par from the other ones Ive been in. Its a shame this place is in a nice environment all the Businesses look great. As a government or state building that open at 9 instead of earlier. I would suggest management reviews schedules made because with covid and alot of people like me not wanting to be in a crowded place. This line building up isnt helping
Terrible and they don’t care. Was in there at 915 this morning and there were 3 of us waiting for over 20 minutes for someone to open the door and help us. We heard them in there making jokes and just ignoring us. Then finally someone shows up and they have an attitude, we’re sorry that you blame of business opens at 9am. This place needs is atrocious.
This place is a joke. 20 minutes after scheduled opening time it’s still closed and no one answering the phone. Save yourself the time and sanity and go to a different location. What a shame
THIS IS NOT A DROP OFF LOCATION! Dont even bother they wont even come to the door, answer the ring or answer the phone. This NEEDS to be updated online already.
I believe everything I’m reassign on here after living @ my residence for 1.5 yrs I’ve had all of these experiences: no packages left, notices of delivery and no package, visiting that site with no instructions, standing barely any help…. No answering phones and even had a package opened and re-taped then delivered to me. There has to be someone to contact federally that can deal with these issues
Unless you have been here before you will never know that you have to ring a doorbell on a closed door that is blocked and has no information for assistance. When you enter and it’s empty it just looks like an empty office with a blocked door.
Really disappointed with this location, it’s unfortunate what’s happened to USPS and it clearly shows in their workforce. They don’t even do the bare minimum, and I hope Amazon stops using them for delivery since their delivery service isn’t up to Amazon standards. I ordered a desk, and the post office had the nerve to claim it was undeliverable because it couldn’t fit in the receptacle. Didn’t even bother coming to my order, put the sorry we missed you slip...in my mailbox. Which is nowhere near my apartment. If they won’t deliver anything larger than what fits in their hand then they need to stop offering package shipping services.
Whoever is delivering mail for the curry Ford route is EXTREMELY incompetent. They shove packages in your mail box that are just slightly smaller than the mail box itself so you literally have to destroy the package to pull it out. They also bend packages that say “DO NOT BEND”.
Been here for 20 minutes already. Nobody came out and this feels like a joke. I have no mail coming to my apartment it’s all here and I can’t get it. Seems like this is how government’s money is being used.
They never answer the phone. Its very hard to try to reach someone there.
This is a pick-up only post office.... no other services
If 0 stars were possible ... thats where this would be. A USPS carrier just drove by my business at 9:11 today to drop off an Amazon package: (tracking # 9361289747009035872280) and a) did not put it in the parcel drop, and b) lied and said we were not open. #despicable #liarWe are open every day of the week from 7:30A to 9:00P and had the door WIDE OPEN when they drove by. #despicable #lazyI will avoid using the USPS going forward. I am disgusted by this encounter. #nointegrity
The said they delivered my package in a parcel locker and never left the key. I call there office fo 45 minutes and no one answers. I believe your mail carrier said he deliverwd it and stole my package.
This place is closed, you can go any hours and the door are closed, by the way they dont answer the Phone. Its a good place to stole the federal money with name and no service.
Well they don’t like to answer their phones and when they receive a package out of state they hold people stuff and they do not release it they’ve had a package of mine since March 18th. 2021 and here it is April 1 and they have yet to send it to me on the West Coast of Florida and they’re on the East Coast my opinion I think they’re stealing peoples property I have filed a complaint.
FOUR of my outgoing packages have been missing for almost 2 weeks! No one at this office answers the phone, theyre terrible!!! Ive put in service requests and still nothing, so I now have to physically go over there and come out of character since theyre either incompetent or stealing packages.
Package end up here according to tracking and it take two days to process. Im afraid if I call I would get the same rudeness services
Do not go there ! Someone needs to mark this down is not an actual USPS, ppl fix your thing! This is bad ! I hope a manager or someone read this I could leave no star at all! Drove 15 min opened the door hardly holding my packages a girl looked at me I kept staying on a line, she made no move to tell me “ Mam you are at the wrong place we take no packages here ! Please close that ...... whatever it is or delete it from Google at all! 😡
My package has been missing for 2 weeks. USPS is completely clueless and rude. Saying my tracking is lying and that they never received the package.. Did my own research and found out its been sitting at this place.. and its for pickup only.. Why???!!! why would it be sent here when I live on the OTHER SIDE OF FLORIDA!?!? Does USPS not know where they send their own packages to?? This place doesnt even answer their phones and I cannot get in contact with anybody here. USPS closed my case saying they never got the package..............
We changed our address on the USPS website over 2 months ago. We were receiving mail just fine until 2 weeks ago when we stopped receiving mail for no reason. Come to find out all of our mail for the past 2 weeks was rejected and sent back to the sender!! I complained and was told the USPS had no record of anyone living here even though I have documented proof that my address was changed back in May!! Nothing but incompetent people that work here. Dont worry, it wont be long before youre completley out of business. FedEx will be my carrier from now on.
There are no services here. No stamps, nothing. Its a glorified mailbox.
Been here a few times now. First time in August and been here for the last couple of days. Apparently Sunday delivery is through a 3rd party, and apparently they sent my package back because they could not access the gates to my community. I’m not satisfied with the fact that a 2 day delivery will now take about a week.. but I can actually say that the person who worked with me made me feel like she cared, she took my name and number down along with my order ID and told me she’d call me with an update.. and as of today, I was called.. with an update. Not what I wanted to hear but I felt they did what they could. As far the service goes and the way I was treated, I definitely appreciated it. Again not happy about the outcome, but definitely pleased with the person there for being informative and seeming to care.
NOT ALLOWED TO SHIP FROM HERE. CUSTOMER PARKING BUT CUSTOMERS NOT ALLOWED. SHOULDNT BE LISTED .
If I can give lower than 1star I would prefer that. This is the worst post office I have ever seen. We requested for re-delivery, we got the confirmation but realized the letter is still in their office. They didn’t process at all. This is just one example. We lost package. We could see the status that it got delivered in our mailbox but actually it’s not. There are mane more incidents. Almost every weekend we go there to collect undelivered mails. Disgusting!!
No shipping?? I don’t understand the post office isn’t accepting post anymore? Even when it’s prepaid? But nope, the signs say no shipping and the employee who came said I had to go to the main branch by the airport
Horrible customer service, never answered the phone, the said they left a notification when they did not. USPS its just garbage they should disappear and stop using tax payers money for garbage employees.
If I could give them zero stars i would. Worst post office in Florida. It is not open to the public like most other ones are. They lost 2 packages of mine separate occasions delivering it to the wrong apartment box. they have a different sub each day, no permanent postal carrier. I request a hold mail, but they thought i moved so they sent all my mail back to senders. 95% of the time they dont answer the phone, the other 5% of the time they do you get someone rude
I cannot believe that they CANNOT deliver my mail to my address. The post-person delivered important tax documents to only God knowsThe envelopes have in big bold letters IMPORTANT TAX DOCUMENTS ENCLOSEDThe person receiving my mail opened both then taped them back together and put them back in the mail!!!! And wrote wrong address on the outside. I just received them today. This is important stuff. One would think you would check the address before throwing it into the wrong mailbox. It is clearly marked. This happens often. It is not acceptable.
I have missing packages and no one here answers the phone. I work during their business hours so I can’t go in person. I call all day and no one answers and there isn’t any answering service on their end.
It’s been a week and I still have not received my delivered package I filled a complaint no answer don’t recommend using USPS for anything.
The mailman that serves Candem Lee Vista is the worst mailman Ive ever had. He does not deliver packages because he does not know who lives here. He must deliver the package to the address on the label PERIOD! I really respect the USPS but this guy does not like his job and treats people like garbage. Id like to know if this guy has a supervisor because this guy must be fired. Lost my time and money. Ill choose another carrier when possible while living here... VERY DISAPPOINTED!!!
I had to go there today to make a complaint about our mailman not picking up our mail when we have out going mail, this is a on going thing with our mailman every single day we have someone new everyday and it seems like they dont know how to do there job!! Please get someone that knows what they are doing and make sure that they pick up our mail and another thing that I have notice is that our mailman likes to do is sit in the truck and not deliver our mail even though we have out going mail. Someone needs to follow them and watch what they do like a ( SUPERVISOR ) on there runs to see what they actually do!! Thank you
I have been having issues for months and I have tried several times wondering where is my mail. Called and went on the usps website to complain and still my problem has not been solved. Need to hire people who want to work and can provide the proper solutions.
Mailman or woman always late need to check mail box at 7:00 pm yesterday 8/28/19 got in at about 4:00 pm mail woman was on cell phone very comfortable in the mail shed and i called today to report it i try for half hour to no availe so these people why have a phone if you will not answer it oh i forgot everyone there is on there cell phone to busy to pick up the business phone you dont get pay to be on your cell phone if thats the case i need a job like that soneone need to supervise you all not a happy camper here
This place is just bad. I tried contacting them and they picked up the phone and quickly hung up on me. The staff is also extremely rude. I wish I could give it 0 stars
By far the worst post office for mail delivery. They don’t drop mail off in proper boxes and they mark packages as delivered. I always prefer shipping that doesn’t use usps because it sucks so bad.
Been 3 hours trying to call and nobody answer the phone. went to the office to see why they foward my box to diferent address and they told me cause the person who use to live there put a foward and my letters going to the other adress why?? we dont have same name or last names then they said the sisten is not that smart tonfigure out i just move there really waoo . worst post office ever. and i been dealing with over a 500 boxes a month i guess i have to move out of rhis post office town
How in the world can they NOT! find your package??? Wish companies would stop sending stuff by UPS sure Plus.. If UPS would have delivered it, i would have my package. No they transferred it to USPS so they could loose it. Never had a problem picking up packages from the Tradeport location. Lucky for me the company that sent it, sent out a re-order for free & it was delivered by UPS. Hopefully the original order will be found one day. I know its in the post office some where, from the looks inside the warehouse, its no wonder they cant find anything. I bet they have packages from last Christmas siting around.(UPDATE) Package found & finally arrived at my door on Dec 14th... 2 weeks later.
This is an Postal ANNEX and needs to be labeled as such. There is no actual regular postal services here. I mean at least put in an automated machine.
Worst experience ever. They need to close this office down it’s garbage.I have never had an issue with the United States Postal Service .Coming to the new facility was horrible.They have been closed for about 10 years and now I see why.Not able to pay with my debit card and only exact change for a package that I received and not being able to get a receipt for a payment that I made thats crazy.Everywhere you go now in days except debit cards.For the staff that was very rude with no name tag to say this is not a retail store what kind of S**T is that. If I could give it negative stars I would.
Is USPS out of business everywhere? I have driven to 2 different locations today (wasted 3 hours) and neither said they were pickup only on google. This one closed completely. At least write this on your google page 😭
Wow this place is so bad. Popped open my package and deflated the wrapping to try to get to the stuff inside. Changed their mind when they saw it was a BIRTHDAY present for my BABY.
I’ve been calling all day long and nobody had answered the phones. I even waited an hour to talk to costumer service to verify the number. I don’t understand how a business can run this way.
They never answer the phone. Ive been calling all day. No answer. They lied and said they attempted to deliver my package yesterday, I was home all day. They never tried. I set up redilivery and am trying to verify that they will be bringing it today and cant get anyone on the phone.
This post office has been CLOSED for several years, even though the official USPS website falsely indicates that it is open and even lists hours of operation and services provided. When you get there, you will find a sign telling you to go away.
This is not actually a post office, its pick up only! I drove here to send a package based on a Google search and I wasnt able to send it because the other area post offices would be closed by the time I drove there. FIX THIS LISTING SOMEONE, GOOGLE OR THE POST OFFICE ITSELF!
Request a key for my mailbox 3 weeks ago and still nothing I went there 2 times call many times and I can’t fix this problem
It is not a place where people can help to solve problems..... I have been without receive my mail for last 5 days, and nobody knows why, there is not capability to help me out to understand what happens... what about somebody change my address to obtain my mail??? do they care about identity theft and/or fraud in our docs??? NO ! I do not think so...at the end, the carrier person, stated that instruction received by manager??? UHM.. no reason after 9 years same address and same pattern of pickup my mail?? lets see...
I run a business and this is well over the 20th package this facility has lost.It has been over a month and my package is still sitting in this facility. They make a post office in California call me where a woman called Adriana speaks with me and tells me there is no way to help me. The mail carrier Adriana states she can not help me because she never received the package as she should have a month ago. The package is still in this facility as tracking and the mail carrier confirms this.This facility is absolutely terrible and the customer service is absent at best. Everyone that speaks on the phone from this facility is extremely rude when they actually answer the phone.If you want to deliver a package, send your package via pigeon. It will arrive much sooner.
Don’t waste your time going there they don’t do shipping.
No shipping services
They never answers the phone. I dont understand. I calling to verify if my package was there instead of driving there, but got no answer. You guys need to do better.
Couldn’t get through to them on the phone. Was told in person someone would drop off mailbox keys to new home, never received.
This shouldnt even exist. You cant mail anything from here. Save the trip.
Rude staff, take long to find a mf package, don’t answer questions, they need to be fired ASAP, it is a government office, shame on you!
Its a post office the guy behind the half door thing was helpful.
Extremely poor service. Everything is always late or lost in this sorting facility. One of my $60 packages has been lost for over 6 months and last scanned at this facility. The other package was scheduled to be redelivered but never delivered over a week later. This post office ignores calls, ignores customers, ignores redeliverys, and ignores the fact that they are clearly understaffed or unorganized. The staff here for answering the phone is extremely rude.EDIT:Its been about 2 years and the package is still missing.
Not A PUBLIC Post OfficeThis is a USPS Carrier AnnexGoogle correct this5 stars USPS. No stars for Google maps incorrect info
Went three times to get my mail box key. They kept saying they will leave it at my door but still nothing. Went and pleaded to hold my key and the annex and I will pick it up they instited that they would deliver it today with my current mail. Surprise current mail at my door and no mail box key. God forbid you have to call to resolve any issues nobody dares go near the phone to answer.
The staff here for answering the phone is extremely rude. 👎
Call this place is ridiculous I had reported to the POST MASTER
What a waste of time. You can ship from this store, only pick up.
Nobody here.
This is NOT a full-service US Post Office. This is ONLY a Carrier Annex where you can pick-up mail, packages, etc. You CANNOT send mail from this location - Google needs to offer a way to note that on this location.
No where on web or doors does it say pick up only..drive out here for nothing
This location has not been open to the public since 2012. Of course the USPS couldnt be bothered with updating their website to reflect that fact.
My package was supposed to be here the 3rd .. apparently my address was undeliverable so i called the 1-800 number and spoke to a lady who verified my address and set my package for redelivery for the 4th. Package never came. Called the 1-800 number back and was told it was at tje lee vista post office so i tried to call them. Ive Been calling for over a week and a half and got a hold of someone once. They took my info and I got a call back about my package 2 days later and they left a message saying they were having someone look for my package (as if it has been misplaced) 3 days went by and nothing. So i went up to the post office and banged on the door. The lady tried to dismiss me so I knocked some more. She finally opened the door just to tell me your package isnt here. We dont hold packages (this is before I even gave her my name and tracking number) so after informing a woman that a man from this location left me a message stating my package was there but they had misplaced it she asks me for the mans name as if I was lying. Once she realized I was being serious she took my info and told me to hold on. 5 minutes later she comes back outside to inform me my package is there but its in 1 of 3 bins and they dont know which one but by the following day it should be found and scanned for redelivery. Here it is almost 3 days later and nothing. My tracking online still says in transit. Scheduled for redelivery the 4th its now the 13th. This place is ridiculous, irresponsible and should be shut down or staffed by people who actually give a damn. Im so beyond livid with this post office. Theyre all a bunch of lazy people who cant seem to find people packages. This is honestly the worst experience Ive ever had with ANY business.
This post office is awful. Even if they are closed to the public, they need to answer their phones. I have called multiple times and no one answers. Its so frustrating when its something important and you do not get an answer or given appropriate direction.
This post office is the absolute WORST! I never really had an issue with USPS, this locations makes me want to use a different carrier. Within a week span I had to file 2 claims because the mailman is marking my packages as delivered, when I havent received it. This whole ordeal has been frustrating. To anyone having issues, you can file a complaint by calling customer service.
I have been trying to reach anyone here by phone about a package I havent gotten since Jan 23, 2019 for the last 2 days, no one is picking up the phone. Is there a staff here or an alternate phone #?
Thy never answer thy phone I called to see if my package was delivered and thy told me we will be opwlen at 9 am and so I called back and still no answer. Thy need to answer there phones.
This is a new USPS location to pick up your attempted items for 32812, 32822 & 32827 zones. Also serve to send your prepaid packages.
Not a location for mailing ! This place was full today saturday morning !
Closed to the public. Use the 10401 Post Office Blvd location or the Goin Postal that is found about 7 mins away.
A postal office that DOESNT DO ANY SHIPPING!!...ISNT THAT PRECIOUS!!!
THE WORST CUSTOMER SERVICE! OR SHOULD I SAY THE ABSENCE OF IT!!!!!! There should be an option for 0 stars!!!!!! THEY LOST MY PACKAGE OR JUST DONT WANT TO RELEASE IT!!!! Who knows as their manager says!!!!!! JUST ABSURD!!!
Every time I sent something they lost it.
Customer parking signs but does not actually serve customers. This shouldnt be listed as an available post office.
I’m so tired called them but line said busy or beeper it job not good
Horrible and rude staff and they never answer the phone 🤬🤬🤬🤬
If postman is absent, nobody shows up to pick up business packages.Many complains, no action taken
The postal service in general is inadequate and unreliable. If there was less than 1 star, they would have it.
Front doors states for employees only not a true service location
WHY EVEN HAVE THIS LOCATION AS AN OPTION??? WASTED TIME GOING THERE FOR NOTHING!!!!
Do not waste your time going to this location
Location no longer serves customers, it’s just for postal workers. Don’t come here to drop off a package!
Worst ever still wait for my package 2 months and no body know where is the package
Yeah I called them no answer then when i called again someone hungup on me then when i called again someone answered the phone but didnt say anything if i could give you zero stars i would your customer service sucks
This is not a post office with services, it is only for pick up.
This is not a post office. Needs to be labeled differently.
They are closed to the public. Sometimes mail Carriers will send you here but the location is in tradeport by the airport
This location appears to be no longer open or at least they dont have an office for the public just distribution trucks by the look of it
Cannot mail letters or packages here
Apparently pick up only.
This location is closed. employee only building.