user
Saia LTL Freight
10451 Rocket Ct, Orlando, FL 32824, United States
Appearance
Saia LTL Freight

Comments
Ka
Review №1

Im honestly not sure how to express my dissatisfaction with my visit to this place. I had two loads on my trailer they took the entirely wrong load. They were supposed to get four pallets they ended up taking 34 pallets. When I came back to get it straight nobody was here except for one supervisor who unloaded his load and told me that there wouldnt be anyone available until 3:00 p.m... I need to be at the other receivers by 2:00 or they close and I have to spend the entire night in Orlando. I was probably told I wouldnt get out of here no earlier than 4:00 p.m.

Va
Review №2

The most unprofessional company. Two confirmeddelivery dates and time and still NO SHOW I thinkthey lost our merchandise.

Ch
Review №3

Best company east side the Mississippi

Sa
Review №4

GREAT PLACE TO WORK!

Ch
Review №5

Great place to work. The benefits are awesome, the new management staff in place is wonderful, and the overall ambiance is better than most LTL company’s offer.Just like any company, you have your ups and downs with personal conflicting situations. Just control your environment with integrity and morality and those efforts would pass onto to the consumers.

Ro
Review №6

My vehicle was very heavily coated by a sheen of a dark oil that was leaking from their truck. Their response thanks for letting us know we will notify our maintenance team. Now my truck is covered in oil (has been washed 3 times already, and the inside smells like a refinery from it being sucked up in the fresh air intake of the air conditioner.

St
Review №7

My experience was a good one

Al
Review №8

Very good helped me take out my heavy generator

Ke
Review №9

I have been using freight companies about once a month on average for the last 4 years and its been common to encounter late deliveries and occasional royal screw-ups. Shipping by freight is NOT like shipping via UPS or Fedex, the logistics are very different, and people not used to freight shipping often are not aware of this.I recently used Saia to ship a generator to me in Florida right after Hurricane Irma and they got it here fast and had excellent customer service. I called them to check tracking since the number I was given by the shipper didnt work, and the Saia rep not only gave me the info but also said he would call back the next day to confirm the latest tracking, which he actually did. He knew the shipment was a generator and seemed genuinely concerned about the timely delivery of this item.The driver also called me before delivery to confirm I would be around, and he arrived when he said he would. He was courteous and helpful unloading the heavy generator. I will be using Saia again.

Di
Review №10

I love this company, a great place to work!!!

De
Review №11

Do not use this company, they will not deliver a tub I ordered from Home Depot because I live on a dead end street? But if I would pay them another $170 they could some how deliver it. DO NOT USE!!!!

Al
Review №12

Had a bad shipping experience but must say Jill Clontz stopped by and apologized which was a great first step and we will consider them again in the future. Accidents happen and mistakes happen...its how you handle them and I think overall they made things better.

Ju
Review №13

I specifically request that my vendors NOT use this freight company as on several occasions they have been unable to make deliveries for days at a time. Were a deadline based company and losing days to an inept shipper is unacceptable. Use anyone else.

Ri
Review №14

RUDE DRIVERS, LAZY DRIVERS & SLOW DELIVERY. THEY ALSO ALWAYS TRY TO CHARGE ME EXTRA FOR THE LIFT GATE. MY SUPPLIERS TELL ME THIS IS INCLUDED IN THEIR CONTRACT WITH THEM. THIS IS LIKE A $65.00 EXTRA CHARGE. USE OTHER LINES IF POSSIBLE.

Ro
Review №15

Love this place.

Ra
Review №16

So so trucking... Had to pick up my order

Information
21 Photos
16 Comments
3.9 Rating
  • Address:10451 Rocket Ct, Orlando, FL 32824, United States
  • Site:https://saia.com/tools-and-resources/terminals/orl?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 407-859-6540
Categories
  • Trucking company
  • Logistics service
  • Shipping company
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30am–8pm
  • Saturday:7:30am–8pm
  • Sunday:7:30am–8pm
Similar organizations