The owner was more than gracious with the care of our luggage and literally couldnt be the price. Her demeanor was lovely as well. Thank you again. Recommend 10 out of 10
I cannot say enough good things about this business, Hold My Luggage held three pieces of luggage for me last week on my last day in Orlando which meant i didnt have to waste the last day of my holiday lugging around heavy bags and stressing, i was available to go to universal and enjoy myself for the whole day and not even have a second though about my luggage or the stress of getting it to the airport.Hector picked up the luggage from my hotel in the morning and dropped it to me right on time outside the departures terminal later that day, all the while having fantastic communication throughout the whole process from start to finish, Hector and Constance are two lovely people and I cannot recommend their business more!if youre considering Hold My Luggage my advice to you would be to do it! I will be definitely taking advantage of the service again when Im back in the Orlando area.P.S. I wish there was an option to give more than 5 stars!
This is the BEST idea and I wish their company was in every airport. As a frequent traveler for work, I often tack on personal travel. By packing a bag for each trip, I was able to leave one of them with Hold My Luggage right there at the airport. It was SO easy and convenient and cost effective. Constance makes your heart smile with her warmth and I was so happy to support a family owned business that started from her kitchen. Thank you Constance and your son for treating me with kindness and coordinating with me through flight delays and a hand delivery. Hold My Luggage is amazing!
Best decision ever to use Hold My Luggage! We arrived to the airport from a cruise at 9AM and our flight wasnt until 8PM. After we sat at the airport for awhile we decided we had to do something so last minute decided to use Hold My Luggage while we went to Disney Springs for the day. The service was amazing and so easy to use and she gave us recommendations of where to go, Disney Springs being her top one; which we ended up loving! They truly saved us from a day of misery at the airport. Highly recommend!
Okay, can we say amazing customer service? I was in a real pickle my last day in Florida and Constance was so friendly and helpful over the phone. It was like talking to an old friend! But business was definitely taken care of. She really took the time to make sure I understood what I was getting because, lets face it, I was a tad confused for a minute. Hector was so prompt and courteous and also went over everything with me. You guys rock and Ill definitely be using this service again!- Brian Taylor
This service is an absolute lifesaver for long layovers! My boyfriend and I had an eleven hour layover and wanted to explore Orlando without having to haul our bags around with us. We were SO lucky to catch this lovely family just before they left for the day. Checking in the bags was easy and reasonably priced, and we knew that they would be in good hands. When it was time to pick up our bags, we met at the specified area and Hector was already there waiting for us with our luggage! Constance, Hector and their daughter were such kind and caring people that it was a pleasure to support their business. GENIUS idea and from a wonderful family - couldnt ask for any better!
Used Hold My Luggage last minute whilst in Florida yesterday. Realised we had to be out of our Villa at 10am but our flight wasn’t until 6pm of that same day. Got a quote online for them to collect all my luggage at 9:30am and then drop it off at the airport to us at 3pm meaning we could then go and enjoy our last day without hauling around our heavy suitcases.Excellent friendly service and at a very reasonable price.Highly recommended!!
Awesome service!! We came in from a cruise super early and our flight didnt leave till 6pm. We were able to leave our luggage at the counter and go enjoy our day at Disney Springs without having to haul around our suitcases and carry on bags(4 total)! Highly recommended and will definitely use again 👍🏻👍🏻
First class experience today. Booking online was easy. Hector arrived on time, was smart, professional and immediately inspired confidence. Handover later in the day at the airport was easy and seamless. Hector was exactly where we had arranged to meet at precisely the right time. Great value and great service. Thank you - Rob & Sarah, UK
My wife and I had no idea such a service existed until we found Hold My Luggage via Google. Let me say, we were thoroughly pleased! We had a long layover and were able to leave the airport and hang out in Orlando without having to drag our luggage around all day. Excellent customer service, excellent prices, and just an excellent service overall!
Wonderful company and amazing customer service! My boyfriend and I tend to book late night flights when we travel out of Orlando, and we have always ran into the issue of having to haul our luggage around all day while waiting for our flight. But when we came across Hold My Luggage, we were able to enjoy our day without the hassle of carrying our bags everywhere we go.I would highly recommend this service to anyone! They are family owned, professional, and provide high quality customer service.
We used Hold My Luggage for our final day in Orlando and they were great! When we called to follow up on our email quote, Constance was incredibly helpful. Hector showed up right on time at our Airbnb and was waiting for us at the airport. This is a small operation and the people you talk to are who shows up to handle your luggage. Highly recommend!
This is an awesome service. We had to check out of our AirBnb at 10. They picked up our luggage, and we were able to go to Disney for the day. Then they met us at the airport with our luggage. They were super friendly and great to work with.
Thanks so much to Hold my luggage. I had a stop of 8 hours in Orlando airport, and didnt want to stay at the airport. I sent them a message very late the night before my trip. They quickly responded to my messages. They were on time, punctual, friendly, and very helpful. Thanks to your help guys, I could visited Orlando. If youre looking for a trustworthy company to keep your luggage, stop looking, you found it! its hold my luggage.
Hold My Luggage is a great and very necessary service. I was returning to Orlando after a cruise and my flight was much later in the evening. Luckily, I found Hold My Luggage and I was able to explore Disney Springs before heading home to Chicago.Constance and Hector were professional, personable, and on top of their game. My experience with Hold My Luggage was nothing short of stellar. I will be recommending and using them again!
We had a great experience working with Constance and Hector with Hold My Luggage. They were both wonderful to work with. I worked with Constance to schedule my pick up at my hotel so we could go play at Disney for the day, and then scheduled a drop off at the Orlando Airport. Hector was perfectly on time for both pick up and delivery. Couldnt recommend a better service for needing to store your luggage for the day!
Superb service and on time delivery! The price was reasonable.100% recommande! Leave your luggage to them and enjoy your last hours at Orlando!
Great experience and customer service. Constance and Hector were very professional and a great help. The pick up and delivery of the luggage was quick and on time as well. Will definitely contact them again if I need to store luggage.
The service was super quick, very professional and always on time. I forgot to make a reservation but they still helped me with my request at almost 4am. Real life savers!
Hold My Luggage texted me back at late hours to schedule and set something up and was even able to bring my luggage two hours early when my plans changed slightly. Super convenient. I also had accidentally told them to meet me at departures and when I was standing at arrivals, they drove around with no hesitation to find me. Thanks for the smooth experience and helping make my trip more enjoyable. Great customer service.
The owner of Hold My Luggage Inc. is amazing and we have only had positive experiences in working with her. I highly recommend this company and know that if you do work with them, you will be 100% satisfied with the results.
I never write reviews on anything (literally, never) but had to say this was probably the best customer experience I’ve had. Not only was it affordable and extremely convenient, the owners are so kind and genuine. If you need to store your luggage for a short period of time or longer, choose this! Seriously, don’t even consider anything else. This is the perfect service! I wish I had an excuse to store my luggage more just so I could support this company and interact with the owners. That sounds cheesy but, it was that good! I hope they end up branching out to other airports. Thank you, Hold My Luggage!
I was quite helpless when I found out that my flight was delayed for several hours and I didn’t know what to do. THANK GOD for google! I found Constance & Hectors service and messages them via whatsapp and they were seriously one of the kindest and sweetest people I met on my trip. So helpful, kind and supportive throughout everything I was asking and needing. They were so punctual and so reliable PLUS offering a very very fair and for that service, cheap service while providing the best customer experience and service. Thank you so much for making my wait so pleasant. I can HIGHLY recommend for anyone to use their service when you need it! Thank you Constance and Hector! You made my day!
So happy with this service! Cruise came in this morning at 9. Flight not until 7 tonight. Took shuttle to airport, dropped off luggage and grabbed an Uber to Universal City Walk. Had lunch, visited shoppes and relaxed. Took Uber back and picked up our luggage. So simple! Very reasonable on price. Love this service!!
We had a long layover and couldnt check our bags until 4 hours before departure. So we decided to call this company to hold our luggage while we kill time at the mall. Constance and Hector were both very accommodating to our last minute request. Most importantly, they were TRUSTWORTHY.Bag drop off was right on time too. They were also very flexible about changing your bag drop off time just in case youre running late, provided you let them know 30 minutes before.
I was so grateful to find this company. It made our last day in Orlando so much better. Super convenient to have our luggage picked up at our hotel and delivered to us right when we got to the airport. Amazing reliable service I would strongly recommend.
I was blown away by the excellent customer service. Constance is kind, polite, and trustworthy! I called on the weekend during on call hours and she was able to answer all my questions and made the entire process a breeze. Thank you!!!!
We returned from a cruise with a later flight back to St. Louis. With more than 12 hours to kill before we needed to be at the airport our travel agent referred us to hold my luggage in Orlando. (They will even come pick your bags up for you for an additional fee if you needed.) We scheduled our date and time that we would be dropping the bags off and paid for everything online. When we arrived checking our bags with Alex and Ashton was a breeze! They were super friendly and even suggested things and areas for us to go while we waited for our return to the airport. A few minutes before our scheduled drop time we received a courtesy phone call saying our bags were on the way. It was very simple and convenient to NOT have to lug all of our luggage around all day. EVERY airport should have this kind of service available.
Constance and Hector were great! We called them at the last minute and they were really accommodating to our schedule. We were confident leaving our bags with them and getting them back in time for our flight. Great service all around!
Hold my luggage was a great experience. We were returning from a cruise and had selected an excursion through the cruise ship that would handle our luggage for the day since we had a late flight out. At the last minute the ship canceled this and we were left to figure things out for ourselves. We contacted Hold My Luggage. We went right from the ship to Sea World. Hector from Hold my Luggage met us there, picked up our bags and held them for the day. When we arrived at the airport after a great day at the park, Hector met us again and dropped of our bags. No hassle, no wait. It was really worry free and Hector was great. Can’t say enough good things.
The Super Heroes of luggage storage!After travelling around the US with my bike for the last 3 weeks training and racing I dont even want to look at my bike while Im in Orlando let alone move it from the airport to our hotels and back again. To be met by such friendly staff giving such exceptional service was perfect after too many flights and not enough sleep! Thank you!
Hold my luggage at the Orlando airport was excellent! We only left it there for a couple of hours so they were able to give us a special rate and it made our stay so much more convenient! Totally recommend!
Amazing service. I had an urgent need and Hold My Luggage helped tremendously. My husband became sick and had to go to the hospital the morning we were catching a flight home. There was no time to get our bags checked in and drop off the rental car and wait for the pharmacy to open before flying home. Constance and the HML team made it all possible. Thank you. I’ll be calling again in the future.
Excellent service. Was looking for a place to store my bags a few hours before my flight and this was super convenient with very friendly staff. The owners are amazing. Would definitely recommend this service if youre on the Orlando area looking to store your luggage.
After getting off our cruise ship early in the morning at Port Canaveral, we needed a place to store our luggage for the day so we could spend the day at Disney’s Magic Kingdom before our late night flight back home.We found out that the Orlando International airport doesn’t offer any baggage storage but after doing a Google search, we found Hold My Luggage. The reviews were solid so we decided to give it a try and we are so glad we did!After getting dropped off at the airport by a family member that morning, we called Hold My Luggage and scheduled a pickup of our two suitcases and backpack. Hector arrived and greeted us with a friendly smile, gave us tags to put on our luggage and loaded them into his van. Off the bags went. We had arranged for the return of our luggage for several hours later. We weren’t sure exactly when we’d be back at the airport to catch our flight, so we had decided on 6 pm. We were told we could call to change the time if needed.After spending the day at Disney, we decided we needed a slightly later delivery so we called and made the delivery for an hour later than originally planned. Like clockwork, Hector showed up with our luggage at the newly agreed upon time and we were on our way to catch our flight back home to Canada.We will definitely use this service again! It was beary professional and we didn’t worry at all about our luggage while we enjoyed Disney. Thank you Hector!
We were very pleased with our experience and would recommend to everyone. We were wondering what we were going to do from cruise debarkation and our 6pm flight but with Hold my luggage we were able to trust our luggage with them and go see a movie and not have to sit in the airport for hours. Hector was awesome and when i called the sweet lady was very helpful also. Thank you.
Genius business idea, first off. Secondly, a great service. They came through in a bind. I had just lost my luggage on a flight and wasn’t too happy about having to unexpectedly lug it around all day before my next flight. A quick Google search pulled this company up and it was a lifesaver. I wish every big city had something like this, I would probably use it a lot. Trustworthy, fast, timely, great pricing, and super convenient. Would highly recommend and WILL be using them again anytime I find myself back in Orlando.
This company is on fire!Needed somewhere to leave our luggage at short notice and found Hold My Luggage. We’re travelling internationally so it was very convenient having a whatsapp option. Constance was very responsive and communication was excellent! They made me feel like our luggage would be safe.Very efficient - Hector collected our luggage from one location, stored it and Constance dropped it off at another location later that night. We couldn’t ask for better service!
I had to store my backpack for 3 days. Everything went fine. I called Hold My Luggage the they before. They were on time and friendly. Thank you for your help. If youre looking for a place to keep your luggage, I highly recommend Hold My Luggage.
Constance and Hector of Hold My Luggage were a joy. I am so grateful to have found this service. It made a very long, exhausting day so much easier. They are accommodating, friendly, and professional. You can trust in them.
Perfect, couldnt be easier. I called at midnight for 8:30 am the next day and they were at my door right on time. Use this service if you have an early checkout but a late flight. I cannot express enough about how easy it is, and how nice the workers were.
I came in from out of state wanting to see a movie and have a half of day of traveling around and Holdmyluggage made the experience easy for me. They were so helpful on time and very welcoming. I hope this business goes very far. Everyone please support them and if I’m ever back in the Orlando area I’m contacting them.
I used their service to pick up my bags at the airport, hold them, and deliver them to my airbnb that night so we could go straight to Universal Studios for the day. Their were right on time, super friendly and flexible if I needed to change to the time. Hector the driver and his wife Constance who organizes the pickups and payment were really fun to talk to on the phone and so easy to work with. Id recommend them to anyone!
I highly recommend this company. I needed to store my luggage in Orlando for 1 week and I am really glad that I found these people. Excellent service. If you need this kind of service go nowhere else.
Hector and Constance operate a fantastic, friendly, and superbly helpful business which made our final day in Orlando so much easier. They were flexible when our timings changed, and their pricing was exceptionally reasonable too.
Phenomenal company with great customer service. Would highly recommend to any travelers who would like to go out and see the city or go to Disney instead of sitting at the airport.LIFE-SAVER!
Constance went above and beyond for me and my friends today. I called late asking details and she gave me the rundown. The day of, we were disorganized and lost at the airport and they patiently helped us and even drive our bags out of the way to our Airbnb after they were late due to traffic. SUPER friendly and safe service our bags were well taken care of while we spent the day at Universal Studios. Thank you!
A family owned business, very professional, and great customer service. The prices are reasonable.
I found myself at the Orlando MCO airport 13 hours before my flight, stuck with my luggage. I had no idea what to do with my bags if I wanted to leave so I did a quick google search and found out Hold My Luggage had a kiosk in the airport! I called at 7 am in the morning and spoke with the owner Constance. She is amazing and immediately put me ease. I was able to drop my luggage off at the kiosk and ended up chatting with Constance for an hour because she was such an incredible and inspiring person to meet! Then I grabbed an uber and went to explore on my own. When I got back, i swung by the kiosk and picked up my bag! So easy and worry free. And really affordable! I highly recommend this conpany!
This is a really helpful service. Everyone there was extremely kind and accommodating. I would recommend Hold My Luggage to anyone needing it!
Great customer service received and appreciated! It is hard to get good help in a busy airport. Ask for Constance, she was very helpful and accomodating.
Hold My Lugagge is an absolutely incredible service! My friend and I had the most wonderful experience today with Constance, and our day was absolutely made by her smile and friendliness. She went above and beyond to make sure we had a great day without our luggage weighing us down. I would 110% recommend this service to anyone and I can’t wait for it to expand to more places because it is so convenient and helpful, not to mention very affordable. If you need to leave your bags somewhere because you arrive too early to check them for your flight and you want to take an uber into the city, which was our situation, this is the place. Top notch customer service and the loveliest owner! We are so thankful we found this company!
A convenient service that is as well ingenious! Communicating with Constance through the phone was a breeze and meeting with Hector to drop off and recieve our luggage was just as easy. We had to check-out our hotel before 11am and our flight was at 6pm. Found Hold My Luggage with a quick google search and decided to give it a try. Completely trustworthy and can vouche for this family owned business! Very fast and always on-time as well as great pricing. You can definitely trust your luggage to them.
I am so happy that I found this team! We were off our cruise ship by 9am with a flight that departed after 7pm...the airline would NOT allow us to check bags until 3 hours before departure. We had seven days worth of bags and two kids that couldn’t just live at the airport.Hold My Luggage made it SO EASY! They drove right up to the curb, picked up our bags for a very reasonable fee and let us go play for the day.When we were ready to check bags, the van was ready within five minutes of our call...and they even helped me take the bags to ticketing while my wife watched the kids.I had such a great experience, this is a great service that is more than worth the nominal charge.Thank You!!
Great service, quick to pick up and dropped off at the agree point at exactly the right time - 100% recommend.
They were a big help when we got off a cruise and wanted to spend the day in Disneyworld before our flight! Great prices and service, they saved us from waiting all day in the airport because our airline wasnt ready to check our bags!
What a fantastic service!!!! I was travelling on an internal flight from Orlando to Austin. The costs to include my 2 large bags on both legs of my flight were an extra $168. I was only going for 2 nights. I found Hold my Luggage on line and was able to leave my luggage safely and securely with them for the 3 days for $30.This was not only a massive saving but it saved me a lot of time and effort in carrying and waiting for unwanted luggage.The service was FIRST CLASS. I was initially greeted and my bags taken and stored and on my return flight they were waiting for me on time and delivered personally.This is a professional organisation of the highest quality but has the personal touches and feel of a family business.I highly recommend this organisation and service to anyone in a similar situation.Fanatstic !!!!
Great service! We had 12 hours to kill before our flight and no hotel or airline was willing to hold our bags. Hector was quick, friendly and their service allowed us to enjoy Orlando for the day.
I used this service twice during my Orlando trip, both times were quick and easy with no issues. Great people, great prices and an overall great business!!
Much needed service at MCO. The owners and employees are super helpful and friendly. Highly recommended!
Awesome service! My sister and I had 4 hrs before our flight home. We wanted to do some shopping. We didnt know what to do with our luggage as we had to checkout of our stay. I scheduled Holdmyluggage the night before to pick up our luggage at cracker barrel. Thats where we were being dropped off. Hector was right on time. I felt confident that our luggage would .be safe and secure. My sister and I ate breakfast, had massages and did some shopping. We ubered to the airport and Hector was right on time with our luggage. What a great service. Thank you
Now days with so many airlines charging for basic baggage, it can be costly to business travelers. Recently I found myself in a more common situation for myself lately. I had my larger check bag in Orlando on business but needed to make a quick trip to Arkansas and I only needed to take my carryon. It was going to cost me $70 just to drag the bag with me on the short trip.I called Constance and she said they would be delighted to keep my bag a few days! Constance and Hector met me at the curb, to take my extra bag when I arrived at MCO, with smiles on their faces early in the morning. Upon my return, I called them when I got off the plane and they were waiting for me outside at the curb with my bag ready to roll away!I will DEFINITELY be using them more in the future! Very friendly people with Great Service!
Disney wouldnt hold my luggage. Hold my luggage did and was absolutely amazing personalized service. Highly highly recommend.
Service was professional, prompt, and cost efficient! Would certainly recommend this company to anyone who travels to Orlando!
*En Español abajoI have traveled over 3 million miles and know the issues that come along when trying to make things easy when it comes to storing your luggage, to the point that I have even rented a car to store a bag for a few days at different airports (rented it, put the bags in the trunk and parked it at the airport itself for a few days, this used to be the easiest way that Ive could think of) just cause it wasnt practical or convenient to take the bag with me to my next destination and back and then, Ive found this service at MCO (Orlando Airport)!! Constance and Hector met me at the parking lot to pick up my luggage and drop it off right there too... At the moment I had a knee injury and it helped me A LOT that they could be so service oriented. I will definetly recommend them to anybody!! And their prices are very convenient too... :)He viajado mas de 3 millones de millas y sé los inconvenientes que pueden aparecer cuando de guardar el equipaje se trata, al punto en el que he rentado vehiculos solo para poner las maletas en la cajuela y estacionarlos en el mismo aeropuerto hasta mi retorno porque por algun motivo, no era practico o posible llevar y traer las maletas al siguiente viaje hasta que encontre este servicio en el aeropuerto de Orlando! Nos reunimos con Constance y Hector en el estacionamiento del aeropuerto para dejarles mis maletas y cuando necesite levantarlas nuevamente a los pocos dias, fueron muy serviciales y puntuales al respecto. Se dio la coincidencia de que tenia una rodilla con complicaciones que apenas me dejaba caminar y su amable atencion, fue demasiado buena y muy apreciada! Le recomiendo su servicio a quien sea que los necesite! Sus precios tambien son muy convenientes, en especial si son turistas y necesitan hacer sus vueltas de compras/viajes por algunos dias/etc, este servicio les puede solucionar el problema de no tener que pagar por otra noche de hotel o de tener que pagarle un precio excesivo a algun hotel simplemente para tener que dejar las maletas en algun lugar por algunas horas o dias... sus precios dejan atrás a cualquier otro sistema o servicio. Cero problema con los articulos en mi equipaje, todo en orden tal cual se los entregué.Thank you Constance and Hector!! And sorry that it took me a few months to write the review but as Ive told you both when Ive got my luggage back: give me a few days and Ill let the world know about your service! Thank you again!
Great service,very friendly!!Will use again,on time convenient and very helpful.I definitely recommend to anyone in the Orlando area.
Great customer service with a smile and friendly face. Could not recommend it more.
Brilliant service from Constance, Hector and co. First rate, would recommend to anyone!
Helpful and very awesome service, made it way easier to wait for our flight and enjoy the city a little longer
Service was so personable, they responded quickly and efficiently. I will definitely be looking for them and recommending them to anyone in the Orlando area!
Wonderful experience, great prices, met us at the gate with our luggage.
Excellent customer service.very professional.
Very friendly, convenient, and cost effective!
Awesome service !!Kept my luggage safe charging at a fair price; left my luggage at their counter inside the airport and they brought our luggage to the airport even our flight arriving after ours; easy to contact and make all arrangements by whatsapp. Recommend to everyone planning a short trip in the middle of the vacation.Great service !!!They kept my bags safe for a fair price; I left my luggage at their kiosk inside the airport and they brought me back even after my flight arrived after office hours; Easy to contact them via Whatsapp and make the reservation. I recommend it to everyone planning a short trip in the middle of the holidays, it is cheaper than checking your bag on a local flight.
A really professional service! We have booked with luggage to hold 2 of our luggages during a trip to NYC, scheduling the drop out directly to our hotel in Orlando, at the day of our return.Resuming this service in two words: professional and reliableThank you!A really professional service !! We scheduled with hold my luggage to store 2 of our luggage during a trip to NYC and scheduled the delivery / return of luggage directly to our hotel in Orlando on the day of our return.Summarizing this service in 2 words: Professional and reliableThank you!
Very good service. Constance is the owner and a very caring person. They seek and take you home, at the hotel or at the airport.
FRANÇAIS:P.E.R.F.E.C.T !!! very simple to book and not so expensive for the service provided. Fast communication via Whatsapp and always listening.Receipt of suitcases on the last minute of a schedule change (5:00 pm instead of 6:00 pm) for suitcases were returned on time.Holdmyluggage made our stay at Disneyland and enjoy the attractions! Thank you very much!French:Simply at the top!Very simple to book and not so expensive for the service rendered. Quick communication via Whatsapp and always listening.Receiving the bags on time and even warning at the last minute of a change of schedule (5:00 pm instead of 6:00 pm) our bags were returned to us in time.Holdmyluggage facilitated our stay at Disneyland and we were able to enjoy attractions without our suitcase! Thank you so much !
I had a 2 days scale in Orlando with lots of suitcases, and I found this great option. They collected and delivered my bags at the agreed time. Hector and his wife very decent. Thanks to them I forgot to carry suitcases and I could enjoy the city. The price is very accessible, the treatment wonderful! Super recommendable!