I understand why you increase the prices. Market is different right now and living costs still going up. Business costs are even higher. So I get it and I dont mind about the increase of the services, specially in the Dr Phillips area, thats not a problem. My problem has been with the detailing. Managers should be more attentive before team members return the cars to their owners.

They put their prices up to $10 for a basic wash. $10 for a bit of soap and water? What a joke! It wouldn’t be so bad if they would provide cleaning products in the vacuum area for their customers but they don’t.I used to go here all the time but I’ll never go back. Just another business not caring about their customers and only caring about the money! Huge disappointment.

Staff does not pay attention to detail when it comes to cleaning or making sure customers are happy or taken in consideration. Staff needs to be more polite including managers. Dont have 5 employees cleaning one car and it take 35 minutes. Ive done automotive detailing for years and could clean a car inside and out by hand in less time than they take to do just the inside and dry the outside.

I’m not from Orlando. I had a rental and everything was so spotless clean! Everyone was so helpful and kind. Great customer service. I recommend this place. I wish we had a place like this where I live.

I’m not from the us and have a rental. I asked for a simple wash. It was 4 dollars and the car came out spotless. Fast service fun and friendly staff. I saw plenty spaces for self vacuum and a nice space for a more detailed clean.

They did an OK job. I went last year and it was good so decided to go back again but this time the inside wasn’t cleaned great. Hand print left on the leather seat, still bits in between seats and center console. And the sides inside hadn’t been cleaned.I feel like the team leaders should look/inspect before the cars are given back to the customer as I don’t like to be like “ this needs doing. This needs to be done again” that isn’t me.One other thing which I think would improve business is if they did the trunk and opened the gas pump door to clean inside because I had to do that after I left, plus everything else.The outside was good but I wouldn’t go back just because of how the inside was.

Since I work across the street went there because my car needed it. My first impression was the girl in the check in machine which wasn’t paying any attention to me. When she noticed I was there I was already making my payment but it was fine. Looked them up before going and they don’t tell you they don’t offer any rags or towels which I needed since my car was dripping water. Vacuum didn’t work properly and when leaving the property one of the employees rolled his eyes at me because i forgot to turn off vacuum. I’ll keep going to CarWash Palace at John Young! Definitely better than this place.

Good facilities, good service, my vehicle was very clean, thank you

My favorite car wash!! Every single time I come through my car is impeccable. The full service takes around 30-40 mins or so. Staff is always so kind and hard working. They get every detail and always have a line of cars they are working on. This last time they even asked me to have a look to make sure everything looked good to me (it did!) Thank you!!! So glad to have you so close!

I pay $15 dollars - and guest what? The super vacuum pump is sow weak that you can’t clean the carpet inside - they are taking your money in your face - this was the first time and the last time that I visit this place

Poor attention to detail. Ive been to this location twice and each time I have left unsatisfied. Floor mats are wet when receiving my car, and leave residue, car is not vacuumed to satisfaction and overall my car is not professionally cleaned on the inside. Friendly staff, however I would not recommend this car was service.

Ive seen many luxury cars go here and get detailed and go through the auto wash. Ive been pleased most of the time. Theres nothing like a good hand wash but this place is the best in town. The staff is more than happy to assist with any questions. Great prices as well.

I went to this place last week, I had my front bumper full of bugs, i had a long drive from miami, and this guys left my car spotless. Definitely will come back again!

Raised the prices to extreme amounts, I mean they were always expensive but now they raised the price of the full service wash from $30 to $42 thats just insane. Its such a shame because Ive been going there for 10 years and they do a good job but 30 bucks was expensive enough 42 is just taking advantage of people!!

I dont normally write comments, but this might be the car wash I have ever had. I just drove down from MN, so I wanted to wash off the road salt and bugs. I got the Works (the #2 option), and they did everything and more. They got my outside clean of everything and wiped it down. They also cleaned the inside, including taking out the mats, soaking them, and then scrubbing them. My car hasnt looked this clean since I bought it 4 years ago. Hats off to the Sweetwater team! Thanks!

This was my first but not last time here. The automated wash did a good job of washing my car and I opted for the hand drying. The 3 teens who wiped down and applied the tire shine did an excellent job! They even took the time to wipe the various horizontal chrome pieces of my grille. The self serve vacuums were clean and worked well, so this was a very good first impression. The prices were competitive to similar options but I will definitely come back.

When my car came our the wash area, it wasnt completely clean. I think you guys are missing some of the brushes in the drive thru car wash. Im from Atlanta and if I have known that was going to happen. I could have did it myself. I just wanted a clean car, not one with bird poop still on it! I have been to better car washes. And no.. I paid $25 to $30 not a Express wash

I had my fair share of good and bad luck with this car wash place (once). I dont usually post reviews, but when I do its to praise great work/service received or point out mistakes/shortcomings of the place. This place cleaned my husbands dirty car (as in dirty: hasnt been clean in 2 years or so). They did a great job with the car. I loved tipping a great amount ($$$) for great service as I was in their shoes once. I appreciate good, fast, efficient hard work these kids are doing. (Only experienced half-*** work once and hope not to experienced it again). Great job this time and continue doing a great service.

Pretty decent for what you pay. I got the $50 one and my car is nice and waxed although there’s tons of small details they clearly missed some, pictured below. I would recommend if you just need a fast cleanup and don’t care about details.

They did a beautiful job on my SUV. Like new. 2 weeks in and it looks cleaner than it would normally. Its not cheap but worth it on vehicle thats worth it

Nice car wash, unfortunate that the basic car wash has gone from $7, to $8 last year to $10 two weeks ago. From $8 to $10 is a 25% increase. I know there are some inflationary pressures in the economy right now, but that is too much. Ill take my business elsewhere now.

Good place for an ok detailed car wash. The crew works hard and checks all the boxes. They are not super detailed, but if you find anything and point it out to them, they will take care of it.

Everybody at the carwash was very friendly and working very hard when we come to Florida my husband of course rents cars and he has to go to watch the McClain them up because the dealership that we went from they just dont suit his satisfaction so if he doesnt go to a car wash its just not going to be a great vacation LOL but everybody who work there were kind hard-working and getting the job done thanks all the way from Ohio I love Florida.

I got the $52 quick wax job. Overly impressed with the outcome! Came out looking like a $252 wax and detail job. Antonio and Marion awesome! I wish everyone in life had this kind of attention to detail. 5 Stars!

Took our car for a premium wash with wax. It came out clean with some minor stuff where the wax wasnt applied properly. But they wouldve done a better job if they werent playing around like kids with the equipment.

My first time going there and it was very clean. I got the $30 package for my SUV. They did a great job vacuuming all inside my SUV even the sides of the seats where its always hard to reach. So all I had to do was shine up the interior with Meguires shine protectant. I recommend this place!

Most excellent! Very friendly. Love the drive thru wash because it cleans very well. There is also multicolored LED lights that makes attractive and engrossing effects in the water and bubbles. Highly recommend. Only draw back is the flow through the parking lot was a tiny bit confusing.

Full service or drive through. I opted for full service good job just a little slower then I am used to.

This place was awesome!!! I chose the $30 wash and my car looked as good as new!!! Ill be going once a month or two! Made me feel really good about my car. Thank you, you hardworking people!

Every time I visit, they are always very friendly and welcoming. They always do an exceptional job. This time when I went, it had been quite a while since I had been there so my car was in desperate need of a cleaning. They excelled above and beyond what I expected and they even had me check to make sure that I was satisfied before leaving.

I’m on vacation down here for work, I needed to get my truck washed searched a few places close by to me and Sweetwater came up so I decided to check them out, I would absolutely recommend them! the staff there was very friendly very happy and upbeat! The gentleman that did the final wiping on my truck he was great made you feel like a regular!

I’m really impressed what happened now. It’s raining a lot and I needed a detailing service, they already were cleaning everything, yet they did a amazing job in special “Justin” who helped me.I’m my opinion the best car wash in Orlando.

Nice, neat, and fast. They did a great job in a timely manner.

I was in town to visit friends, needed a car wash and it was perfect, quick and they gave me a free air freshener. Going back when I come back to the area

I dont know why I paid extra for tire shine when this is what I got.... A little spray on one tiny section of this tire, and nothing on my other tires.

They Will take care of you. Service with a smile

In and out fast. Reasonable pricing and great work.

Lots of active staff members cleaning vacuums after each use attendant at wash kiosk to help you decide whats best for you. Free vacuums over all a very pleasant experience will go again :)

Went to this location on 12/23/20 to purchase a couple of gift cards and I received amazing assistance from one of their employees named Tyler in helping me choose the best gift card options for myself. The car wash is great and they even offer free vacuums with the purchase of a car wash. They took great care of me and my car! Will definitely be back!!!

Service goes down and price goes up, not going here anymore or recommending to anyone

I did not get good service from the Dr. Phillips Location. My carpet was still dirty and I got the attendant to vacuum it again. Also, the location hired a lot of high schoolers that do not want to work. Also, my car from the inside did not look as it was cleaned at all. Bad Service and Detailing.

Prices went up. Removed the trash cans, and the attendants are rude. Wont he coming back.

A carwash is not just a car wash.Many places wash vehicles (cars), Yet theres more involved to be able to succeed.Ive noticed that structure is needed; & in this place, you have that. And to be able too meet the client needs and expectations?Well,I rarely put my signature, but this places, nice job..JJG

I signed up for the monthly membership and am happy I did. Great deal and staff is always pleasant

I liked this car wash because we didnt have to get out and it wasnt far from hotel. The rates are reasonable.

This is my go to car wash every time! I recently purchased a membership and would recommend this place to anyone looking for a quality service for a quick but great car wash. More notably, I was exceptionally helped by the manager Rachel last time as well as Sipriana who recognizes me when I come in each week 😁

Little disappointed- Drove all the way over after work from Windermere and made it before they closed yet they wouldn’t clean the interior- said it was too late. Could have just gone in Windermere- don’t currently have interior at Windermere

Loved this car wash being my first time there. Pleased with the results

Visiting from Chicago where Car Washes are abundant. I tried this place and The $15. Wash was not good at all. Plus the vacuums either didnt work or were weak......NO SUCTION! Find another spot for your money.

Cleans up awesome cheap monthly unlimited carwashes which I have for like $23 a month. You pass twice the machine cleans up Spotless like hand carwash..

These people are our of their mind the way they raised the prices.See you in my other life!

Great customer service. A nice car wash that cleans the car good, with free vacuum cleaners.

For the price I pay they should take a little bit more time cleaning the inside. Attention to detail is key. Still does a good job though.

The Sweetwater Dr Phillips Location has an Amazing Staff and Amazing Management! I come to this location multiple times a week and they never disappoint. Best location they have!

Very organized very professional. Also I have to mention most employees were wearing masks which gave me such a good confidence

This is the best carwash. Worth the stop on our trip.

Before and after....worst part is I went to another car wash TWICE and they didnt finish the job. Sweetwater now has my business. Cancelled my other monthly car wash and now use sweetwater

Very nice setup. Staff does a great job to focus on your request. Self vacuums are convenient and in abundance

They did great, much better than the car wash on Narcoossee! Be careful though, they have a HUGE piece of angle bar to guide the wheels, that would detonate many of low splitters on the front of the car.

GREAT STAFF AND MANAGEMENT TEAM MUST HAVE CHANGED A LOTS OF THINGS DOING A BETTER JOB DID MISS SOME SPOTS ON MY CAR POINTED IT OUT AND WAS CORRECTED

It was so amazing I loved it they clean my car so good and it was fast and cheap

Every time I go wash my car in that place I always regret it because if I come out my cars got spots or some kind of damage from the brushes and the worst part is when you go talk to them they tell you maybe you should wash your car before you come and wash your car I really think theyre overcharging and they should take a little more pride on their work and I dont know if it has to do with not enough pay or if they just hire people who dont care

Save your money, they have Inflated the price dramatically,Not even a good interior cleaning,They use to include the interior with the full package, but now its an extra charge,I am taking my business elsewhere 😌

Get in. Get out. Done and done. Quick service and good prices.

Wash equipment not being kept up. I was a wash member for three months and noticed the “wall of foam” was more a random assortment of “columns of foam” due to the feeder lines getting clogged and obviously not serviced to restore their full functionality. This is true in most of their sites. Then there’s the issue with paying close to $50 per month but not getting a towel dry service when the tunnel doesn’t dry my car as it should and I drive away with water on all windows that dries to hideous spots if I don’t get it myself. I would happily come back if the tunnels get serviced and the “top tier” monthly service included more than the basic.

I was in town for a few days and took my car here for cleaning. They did a great job on my car. My only gripe is that no one told me the process. In paid for the full service at the front. When I got to the back no one told me where to go or what to do. At one point in even started to dry my own car when I realized I needed to drive under an awning to complete the rest of the service.

I visited this carwash on Nov 10th at 5:15pm and had them do an interior vacuum as well. Fantastic, efficient, and thorough service. After I left, I was missing an item that I had left on my front passenger seat. I called them back and asked if they could locate it. They searched everywhere including inside the vacuum canisters but could not find it. The manager who I spoke with was friendly and gracious in offering solutions to the issue. After I got home, I finally found it wedged in the crevice between the armrest and passenger seat. I called them back and apologized for the hassle. Would absolutely return here again in the future.

I haven’t had car wash like this before. Five stars without hesitation

Quick and convenient. ill be getting the membership too!

Amazing car wash hand detailed very happy!

This place was super crowded and they have several workers. They do take a long time. Giving extra care to your car. I accidentally left a tablet in car and it was still there. I was there for nearly an hour. It was totally worth it.

Pretty decent full service job but they missed a few spots!

Good after sales support.

The car wash is decent for a drive through. However, two of my Disney passholder magnets came off in the wash. I called and spoke to a very nice gentleman who told me he had found them and would hold onto them for me. I arrived two days later and was told that they had seen them but could no longer find them and that someone must have thrown them away. After a couple minutes of very halfhearted shuffling of papers and opening drawers, they said they can’t find them, sorry. Very disappointed. They didn’t even offer any type of car wash as consolation. I had to insist they give me a free car wash, which they did reluctantly.

Was in town for a Universal Trip, was reasonable in price and fast!

Sweetwater Car Wash has within the last week raised their prices to an egregious amount. It is now $42 to clean the outside and inside of your car. That is more than a 30% + increase. Ridiculous!

Great and fast. This is the first time I visit here. They don’t offer hand wash and don’t wipe the seat for you. Exterior and interior still left some dirt, but I can ignore it. If you don’t care about the detail work this place is good for you. The staff is friendly. Overall, wait for 40 min $30 is worthy but still need improve. Definitely recommend.

Wonderful job on my truck while I was vacationing in the area!

Vacuums suck worse than my ex-wife.

This place does a great, quality job. Had one small issue yesterday, called when I got home and found it and I was invited to come in and get it taken care of with no problem at all. I really appreciate the professionalism of the staff. I will be a returning customer.

I liked this place it was okay

Fast easy car came out clean

Car was machine did not wash the car. Vacuums were not operable.

Sweetwater Car Wash D.P. location has always done an excellent job. Their efficiency, high standards, and professionalism are greatly appreciated. The crew are hard working and care of your car as they wash it thoroughly. They have a variety of monthly pass options along with complementary vacuums at the end of your wash. Cannot hesitate to recommend them more!

Best car wash iv ever been to

This is by far the best car wash around. All the staff are extremely hard working and really try to clean every part of your car. I’ve only done the full service. My car was full of love bugs on the front this last visit and I asked if that’s a problem or if I should pay extra... they said no and they’ll take care of it. I saw them take extra time to make sure everything was clean. The staff puts up with extreme Florida heat and physical labor and still does a great job. I really appreciate everyone who works at this location. This is probably my 5th time here and I would always recommend this to anyone.

Nice car wash to go too

Great service very nice staff.

Not satisfied with the service 😒

They could have got five stars but they have employees well mainly two one was wearing a blue shirt assuming some type of manager The other one is wearing a gray shirt with dreads past his shoulders and they both told me to get off the wall like a child I do not appreciate that I can do what I want there is no rule against sitting on the wall were not in school now of course I did not argue or tell them any of this but is still extremely irritating to be yelled at to get off the wall when I am a 28-year-old man. So yeah three stars for bad customer service clean my car amazing though. Just as a side note Im extremely angry usually and should have caused a huge team but chose not to do anything but leave this comment so lets keep that in mind as well. You never know who youre yelling at is all Im saying.

Good job, getting expensive

Full wash $30. In and out in 20 minutes. Great service and convenient.

Very impressed with their attention to detail. I had a sparkling clean car for a few hours! :D

Great carwash! Clean, well maintained and friendly staff. 👍👍👍

Very clean place nice staff

Great service great place

Great job cleaning the car. Very detailed and had the car done in about 30 minutes

Best car wash I have been to! Very friendly staff with a great atmosphere and clean rest rooms.

Facilities stink like garbage. The service was good.

Lost 1 star just because the guy upfront at the gate, didnt have a clue about what services they provide. He had to go get someone else to help me. And had they spent 3 more minutes going over my truck to look they would have seen there were a few spots on both interior and exterior they missed. Very friendly though. But as slow as they were today no excuse for missing anything.