An amazing staff. They were on-site in less than an hour and made everything right again. I would certainly suggest this servpro.
Truly caring and helpful. They really get the people aspect. Very professional.
I am so impressed by this company. A pipe in the basement of my building backed up into my unit and flooded my bathroom, closet and half my bedroom. Norman, Sara and Daniel came out even at 11:00 at night to stabilize and assess the damage. They came back the next day to finish the job and worked quickly even on a holiday weekend. Norman was always available to answer all my questions by text and they were all so professional and helpful. I will definitely recommend them to all my friends and family!
Outstanding work done on our water damaged home. Our ServPro team, Norman, Daniel & Fransisco, worked quickly to access, dry and resolve issues from leaking pipes. Extremely professional, knowledgeable and caring. Took all precautions to preserve home, did a fantastic job! Thanks so much.
They were very quick and shared a lot of information about the process and timeline. Would definitely recommend!
Team Leader Sara Paez and team was able to get through remediation fast and efficient in a timely manner. This was no easy task at hand so I give kudos to the crew for being able to handle it without issue.
Finding a service nowadays is hard. There will most likely be a problem somewhere along the way. This was not the case with Servpro. They proved they are the best at what they do.
The staff was very professional and knowledgeable. The Crew, Gil and Norman did what they said they were going to do and informed us throughout the entire process. I would recommend them to anyone in the future.
Where do I begin.. Had to use their services to remediate a slab leak that soaked the drywall in my master bath so it had to be removed and the walls dried out. I could write a book on the different issues but I think the problem is training. They ignored my requests for 2 days to address a suspected leak/water damage to our walk thru shower. Because it was not going to be covered by insurance they just ignored me. I informed them I knew that damage would not be covered under the current claim but still needed it addressed. That did nothing to convince them to inspect/remediate the areas and bill me.They removed at least one receptacle in the master suite and did not replace it so now we have no power in there. When I pointed it out to them I was told they were not qualified to put them back only take them out. I asked who was going to restore the electric and he said the next people referring to whatever contractor I hire to make all the repairs. I was astounded and just told them to finish and leave.I was prepared to just forget about the nightmare and move on with our repairs but they just left and I have mopped our hardwood floors in the bedroom three times now and I cannot get the grease up. They put down plastic in the tiled hallway but did not cover the hardwood. Ill have to investigate to find a product to degrease the floors without damaging the finish.The bottom line appears to me is that their biggest concern was doing the minimum while maximizing the amount of money they can get insurance companies to cough up. I felt like just a doorman in my own home because they would only respond to my insurance adjuster.I should add that the workers were very polite and obviously were just following their training and directions from the bosses.
They came in were very rude didnt like the way they did things was very not happy with everything i had to call someone else i think you should use them
Servpro of Southwest Orlando was fantastic, especially Lynne! Her attention to detail shows how much she really cares about what she does which for me is extremely important. This Servpro is completely different than other Servpros. If you need any restoration needs this is the place to call!
The crew over at SERVPRO of SW Orlando is the best. I’ve called them for help several times. The owners Chad Kimbley, and Brian Wagler are some of the most knowledgeable, down to earth people I’ve ever met, they pass that knowledge and experience down to their workers who make every job “Like It Never Even Happened.” Thanks guys!
Justin is a valuable resource and always professional. His goal is to provide the best service in a typically difficult situation. Definitely recommend!
I am an association manager. Lynn and Justin rushed to my rescue when I called them regarding a flooded unit of a deceased owner. They work with myself and the power of attorney to ensure an insurance claim was filed and all issues were addressed. If there was a bonus star for service, I would give it. I cant thank them enough. I highly recommend Servpro of Southwest Orlando. I will definitely be using them again.
As soon as I met Lynne from ServPro, I could feel the passion that she has for helping people and businesses. I can confidently recommend ServPro of Southwest Orlando to my family and friends. When tragedy strikes, it’s comforting to know that Lynn will take good care of you!
Lynne Sadowski is AMAZING! She truly cares about each customer and goes above and beyond to ensure their property is fixed as if the emergency never existed. Please call Lynne!!!
We used SERVPRO of SW Orlando to help support a job here in Kansas City during a storm event and they knocked it right out of the park. Great responsiveness and communication.
Lynne and the entire crew at ServPro outwork the competition. They care about each customer and treat every job with high importance and professionalism. I strongly recommend ServPro of SW Orlando!!
Massive Rip-off. they charge for unnecessary services, leave their equipment in the house longer than need so they can run up the bill.. .Very misleading would never use them again.
Lynne Sadowski is the sweetest, most-helpful woman and will make sure you and your gone get carefully and skillfully taken care of!
Very responsive. I would highly recommend to my friends
My wife and I live in NJ and we needed to perform some repairs on our condo to prepare it for sale. In doing so, we discovered we needed to get some work done. We were referred to Lynne at ServPro SW Orlando from our KW realtor, Tennille Biggers. Lynne and Justin (also my name!) have been extraordinary! We had a tight timetable and we were looking for thorough work to be done on an expedited schedule; ServPro of SW Orlando accomplished both for us! And her communication was great, even responding to my questions, and offering updates to get the job done, out of normal business hours. If anyone is looking for their services, please do not hesitate to contact Lynne and her team – you will be in GREAT hands.
As a Real Estate Broker who has had to use remediation companies plenty of times, I can honestly tell you not all companies are the same. I will tell you I have even inquired with Servpro before and turned up my nose when I thought I had to deal with them again. WOW Lynne Sadowski with this Servpro in Orlando blew me away. She makes sure you get your questions answered and her follow up and follow thru was spot on. I still call her with general questions and I have referred her to my clients and friends they all have been happy. (well as happy as one can be when you need these companies) Thanks Lynne!
Lynne is awesome and gets the job done!
The staff is phenomenal!!