On Thursday morning, 5/6/21, my wife woke up to find water in our bedroom. When I checked it out I discovered that a feed line for our front bathroom sink had ruptured. I started cleaning up the water and had my wife call ServPro. This was around 3:00 AM. A technician was at our door by 4:30 AM and began the cleanup process. Unfortunately the carpet was ruined so the tech, Tom, and his assistant, Mike, removed all of the carpet and set up the dehumidifiers and fans to dry out the walls. They worked as fast as they could and did a fabulous job.

The employees of this company are rude and unprofessional. I was driving down the street and there COMPANIES VAN tried to run me off the road, had the nerve to throw a cup at my car and jump out on me when I pulled over . I recorded a video because I was so blown. I called the company and they gave me an email address that didn’t work. If they don’t care how people act in there uniform then how can they care bout the jobs they have there employees doing.

We were blown away by the service provided by Servpro of South Orange County. They were very quick to respond to our need for mold remediation, drying of our ceiling, and drywall replacement. Not only were they quick to scope our problem, they were swift to take action to fix the issue. The price was more than reasonable and they did a fantastic job. I would recommend them to anyone in need of these services.

Think twice about calling this company. Call around first, my biggest mistake was trusting this company to follow through and be upfront about pricing. They came out to asset the damages left the equipment to dry up a small leak and that they would be back the next day to check on the progress. They next day he said it was 80% dry and they would be back the next day to pick up their equipment and provide me with an invoice and an estimate for the drywall repair. The following day Manager Mike calls asking if they could leave the equipment for another day, I said no and pick up your equipment. He seemed annoyed and upset of course they charge by the hour which was never disclosed but when he arrived he was being short and rude. I asked for the invoice & estimate for the repairs to the drywall he said we will call me back . I hadnt heard back the following day, so I then had to call them and waited to then receive an email with a Invoice of $560 still no estimate for repairs. Stay away call around avoid being ripped off!

Thank you to Servpro of South Orange County for reporting so quickly to this tragic situation. They even went as far as dealing directly with my insurance company as I was so upset and had no clue what steps to take in what order. Not only did they calm me down but helped me through every step pf the way. I now have their number saved for any future emergency needs.

Had a leak in my bathroom. They came over within 2 hours and fixed it immediately for very little cost. They could have charged me more as i didnt know what the problem was. I recommend them highly as they are excellent and honest.

Highly recommend for all your fire & water damage needs. Will have you home or business looking brand new. Excellent customer service! Great response time!

I wanted to share with everyone how impressed we are with the entire team at SERVPRO of South Orange County. While on vacation I was notified by maintenance staff of a flood that had occurred at my condo in downtown Orlando. Luckily I called SERVPRO of South Orange County and was connected to Julie right away despite it being 7 am on a Sunday morning. She informed me a tech would be on site within the hour and would call me as soon as he did an assessment of the damage. As you can imagine being out of town during this time was extremely stressful. The tech, John called me promptly at 8 am to go over the damage and the next steps. He was very knowledgeable and assured me there is no reason to cut my vacation short. True to his promise, he called me every day with updates and even emailed photos. Julie dealt directly with the insurance company in regards to billing. SERVPRO of South Orange County made the process completely painless. My condo was back in order and better than ever within a months time. I highly recommend this company!

Darlene was so wonderful helping me from the initial call until the job completion. She made it such a smooth process and updated me every step of the way.

Tony and his team did a fantastic job of taking care of the water damage to my home from hurricane Irma. I was impressed with their responsiveness and overall thoroughness in getting the job done. They were professional all throughout the process- wouldnt hesitate to call them again if ever I have need! Thank you Servepro!

This is the second flood my home has endured. With the first flood I allowed my plumber to pressure me into using his restoration company which turned out to be a total mess. Being more educated on the process with the second flood I called SERVPRO of South Orange County. Everyone within the organization is true professionals and had my house back to normal in no time. Thank you so much SERVPRO, I will never even dream of calling someone else!

Truly appreciative of these guys coming to my rescue after walking into my whole business flooded on a Monday morning. They were here in a moments notice, explained what needed to be done, and got to work right away. They even went out of their way to work around my team in order to keep us operating. I would highly recommend servpro of south orange county and will not hesitate to call if I need them again!

Orlando Day Nursery immediately called ServePro when a contractor on our campus broke a water pipe resulted in massive flooding. We didn’t know exactly what to do but we knew our first call should be to the team we already trusted at ServePro. Within a very short period of time they were on property handling the situation. They took control immediately and with dedicated quality care, attention to detail and great compassion, handled every aspect of restoration until we were back to normal. The team communicated thoroughly with us, using a high level of professionalism. We deeply appreciated having the team at ServePro alleviate this burden so we could focus on getting back to the business of nurturing little ones.

We recently had water damage at my home, due to a pipe bursting within the walls of my master bathroom, the team from SERVPRO responded immediately and began work. Julie was the person assisting us, we found her to be pleasant, amazing at answering all our questions and addressing our concerns.Julie even followed thru with our insurance company from start to finish. I would highly recommend this Servpro.

We discovered mold in our vacation home, and called Serv Pro. They took care of everything, including drywall replacement and the painting. I would use them again, although I hope we do not need their services anytime soon, they were true professionals.

Rude manager. Curses and yells. Combative attitude no matter the calmness of your own voice when trying to resolve issues or ask questions.

We are truly appreciative for Servpro of South Orange County. Our entire home flooded. The technicians responded promptly and explained the process thoroughly during the entire process. What seemed to be a huge mess was painless thanks to Servpro!

Excellent service! Julie helps a lot!!! Tks for all!!!!