Go see Andrew! He helped me get the truck of my dreams to match my budget 😍 I had issues getting approved at other dealerships, but had no issues on the first try. I was in and out in under 3 hours. Since purchasing last week, they have checked on me multiple times and I thought that was awesome and worth sharing. Thank you so much Greenway!

Our sales guy was fantastic. The reason for such a low score is because the dealership wanted us to pay $7k in dealership fees and state taxes on a 2014 Jeep. We made a reasonable offer: our trade in + X amount cash out the door. Well, they dont understand what out the door means. They lost a sale over there own greed. Im just sorry for our sales guy.

WORST SELLING EXPERIENCE - We got a quote online for our car for $19,600 from this dealership so we took it in on Monday. They did an inspection and offered us $18,500 instead. It seemed like shady tactics to offer more online and less in person but we agreed because we didnt want to get in a whole argument about it. We wanted to keep the car for the week so they said to bring it in on Thursday night, they would keep in overnight for another inspection and give us a loaner for a day, we could go back on Friday to sign the paperwork and return the loaner. When we went on Thursday, they said they couldnt give us the loaner and asked us to come back on Friday. What a waste of time. They had our contact information and could have easily informed us before we came in. When we went on Friday, they did an inspection and lowered the price further to $16k. This was after making us wait for 2 hours.The worst customer service Ive experienced barring none. Save your time and money and go someplace where theyll treat you like humans.To the owners - save your fake apology response to this review. I know you dont mean it and are going to do nothing about how you treat customers

I cant handle this place anymore. They just continue to lie. I wish i never bought my truck from them. they lied to me about the warranty. Then they told me they would honor it out of good faith. They told me to wait a few days for the parts. I called twice a week and cant get my original worker on the phone. They say its in good faith but they will not honor it. They have been doing down hill for many years now and I think they finally hit the bottom.

If you’re looking for a patient, helpful and not pushy salesman, ask for Gregory Matthews.Wonderful customer service by Gregory Matthews, I will definitely be coming back to work out a deal with him again in the future. Gregory went above and beyond to get to the numbers I needed. He wasn’t pushy unlike other salesman I’ve worked with before and definitely cared more about my situation rather than just making the money.He took the time to wait for me late at night and was very patience and understanding of my situation.I’ll be referring him for relatives and friends whenever they’re looking to trade-in/buy from Greenway Dodge and Gregory.

Brought my car to the collision center for an accident. Isiah went above and beyond to make sure the repairs were done the right way. He fought with the insurance company to get the right parts for my SRT hellcat. I am more than pleased with his work. Great work Isiah. Thank you sir. 5 stars.

Started out as a great experience. Found the Jeep Cherokee I wanted. Struck a deal at the table. Gave them my deposit. I decided to come back the next day to complete all the paperwork. When I arrive first thing in the morning the salesman informs me “ oops we sold you the incorrect vehicle “. The vehicle now will cost me about $4,000 more. I figure mistakes happen. I offer $500 more. I’m told best they can do is only additional $300 off the extra $4k. I’m in sales for a living. When you shake on a deal a deal is a deal. It’s nit my fault you negotiated the price of the wrong vehicle. They didn’t even offer to meet me half way. $300 was best they could do. They wonder why people hate dealing with car sales people. If they split the difference I’d have walked out wi the deal intact. Nothing. I had just bought a$55k Jeep Wrangler from them in January. So much for the courtesy to a returning customer. I’ll simply find another dealer and become their client. I have two more cars to buy. Make sure you double check everything with them before you leave.

I had an amazing experience with this dealership. My sales rep Jared Thompson did a great job getting answers to my questions and continues to help me with what I need. He was extremely positive and outgoing, ready to help with whatever I needed. Patrick and Hani are others that I dealt with through financing and both of them guided me to the price I was looking for and helped me get there. I appreciate all of their work and I am excited about my Dodge Challenger.Thank you all for your support and I appreciate the time you spent to get me driving away in the car I wanted.

The salesman was nice but his supervisor,his name is Gonzalez, was very rude and got very aggravated and unprofessional when we disagreed about the price. Never go there again.

Michelle was AMAZING! this was hands down the best car buying experience I have ever had. She took the time to understand what I was looking for and got me an awesome deal. I can’t thank her enough for helping me get my dream car!

This is my terrible experience from earlier this year. My service advisor was Josue. Please do not go to this dealership for service EVER! And if you do, I warn you to NEVER deal with Josue, as you will regret it. This person has the absolute worst communication I ever experienced with anyone working a customer service position. My car was getting the radio replaced under warranty, which the whole process took weeks and still isn’t completely done. I was approved for a rental vehicle while my vehicle was being repaired, great! Well, the day my vehicle is supposed to be ready for pickup, I get a hold of Josue (after calling him multiple times, since he doesn’t ever pick up the phone to call customers) he tells me it’s going to be another day, and that I need to pay for a rental vehicle out of pocket because my vehicle is “torn apart”. This day turns into another and into another. So you’re telling me, I have no car and now I have to pay for a rental vehicle when my vehicle is being fixed under warranty?! That is ridiculous! I would have planned for this had Josue had any type of communication skills.I ended up paying for the rental vehicle as I would have been stuck without a car. After returning the rental vehicle, I get charged incorrectly for 9 days of having the vehicle, when 5 were covered by Chrysler!! Josue was terrible with his communication during this time of trying to get the charge corrected, which was no surprise. We finally got it corrected after another week. I have posted pictures of our text communications, showing how I had to follow up with him multiple times to get updates.Forward to 2 weeks ago. I call Josue (again, had to call at least 7 times to get a hold of him) to finish the warranty work on my vehicle, because the antenna needs replacement. Now he tells me the vehicle is out of warranty and the part cannot be replaced under warranty, when I specifically told him I would not be back for a few months, and specifically asked him if this was OK because it broke under warranty!!! He says he now needs to check with his manager. It’s been 2 weeks, I have been unable to reach Josue ever since, and when I ask anyone else to help, they cannot see any details, because “the service advisor is the one handling this case”.Please do not ever go to this dealership for service! I will be filing a complaint with the BBB, and writing reviews about this dealership and their customer service all over social media, so everyone can see how this dealership deals with customers.

I would honestly give this place 0 stars if I could. They dont care about your safety or mine. I know this is long but, please read it all before deciding to come here. I have experienced nothing good from this place. I brought my car in for a noise and next thing I know 1 week has passed and I only get phone calls every once in awhile on new things wrong with my car and nothing fixed. I decided to do a trade in. I bought the same exact car in a newer model and had nothing but issues from It and when I brought It to Patrick the GM of used car sales I felt dismissed. I wanted to return the car due to them giving It to me with a dead key fob and the fuel consumption of 2/4 of my gas tank for a 30 minute drive. They refused to take It back and said maybe they could fix It but, couldnt promise me I wouldnt be waiting another week for the car back. They called me on a Friday saying they maybe able to fix It on Monday. That evening I was driving to work and the car stalled in the middle of the road. Didnt turn off just refused to move when I hit the gas resulting in 3 cars almost hitting me. When I called Patrick about this he didnt seem very concerned except for the fact that It shouldnt happen. Not that It shouldnt and did but that It shouldint. Later that night we discovered in the year, make, and model of the Jeep I purchased there were 2 recalls on them for…you guessed It, fuel consumption and teh car just stopping and causing accidents. I brought this to Victors (the man who sold me the car) attention and he apologized for It and offered to bring It up in the meeting the next day. Now, here I am sitting in the lobby being told that Im having these issues because my cars battery just needs changed. Why does It need changed? Because It sat on the lot for a month according to Patrick. They clearly dont care about safety. At one point Patrick offered to trade the car for something else since I stated I no longer wanted a jeep. When I asked if I could do that today. Victors response to me was that I would have to do another trade in and they would not give me what I paid for It. This place is a joke and designed to take advantage of you. 10/10 dont recommend.

For a long time I did not return to this Dealer, since I brought my car Chrysler 300,leather interior,bought here, to a maintenance and they returned it all dirty inside, I never managed to completely clean the seat belt after that. Today, after several years I brought my RAM 3500 to do the 2nd maintenance, and you know what?, initially the same bad attitude,some blondy lady told me they are very busy and will take more than a few hours to do it,and the price more than $ 300dls expensive than Napleton Chrysler in Kisseemmee,for many years they keep my Chrysler. I will never return to this place. Oh, big shot out to Stanley, he try to help and did his best, thank you body. I do not recommend this place to anyone.

Bad experience here at this dealership. Was looking to purchase a Dodge Challenger, but I live quite far away so making a trip out to the dealership can be a hassle. They had a challenger I loved which I inquired about for over a month. 90% of a salesperson’s job is the follow-up….these guys always said they would call me back and never did. So finally I give them the benefit of the doubt and take the trip out to the dealership only to find myself signing for a price that actually was not right on their end when I clearly asked precise questions on pricing. When you sign on the dotted line on a deal but come back with a higher price it kind of doesn’t make sense. Even their manager came forward and just said it was miscommunication (which is was only miscommunication on their end) and just said it’s reality sorry this is the price we can give it to you for. Obviously I walked with no new car and my credit pulled for no reason. Word of advice, don’t get someone to sign on a deal they aren’t getting. If the roles were reversed you already know they would tell me “a deal is a deal”. I ended up going to another dodge down the street and got an amazing deal so it was all a blessing in disguise.

Let me tell y’all how awesome it is to go into a car dealership and trust your salesman!?!I am 100% certain that this man, Javier Jimenez, is more concerned about me getting the best deal and the best car than he is about squeezing every penny out of me like EVERY OTHER DEALERSHIP. I’m sitting in my brand new Dodge as I type- I’ll be happy every time I start this bad boy up. Thanks again!I’ll send my friends and family your way, sir.

When financing my vehicle I was told if I purchase a warranty that anything would be covered when it came to repairs, that I just have to pay a $100 deductible. That was a lie. Also the next day after purchasing the vehicle I noticed that the back seat was missing a buckle, something that was never mentioned or pointed out to me. They wouldnt fix it. You would think that these companies and sales person would have a heart and fix something like that after giving them thousands of dollars or better yet, not lie to you about something just to get you to purchase it . I would never go back to this place and I warn anybody else that is thinking of going here.

I think is this is one of the most corrupt service staff I’ve ever dealt with in my entire time of owning my Jeep. This is the SECOND time they’ve intentionally been malicious to me in my attempt to revive service from them. This morning I called to order a tire that’s under warranty. Call back to confirm this afternoon and find out that “John” service name is non existent. No staff member works there with that name. My order was never placed. I’ve never had such blatant disrespectful treatment and the service manager seemed to not care that his staff lied to a customer. Never again will I trust this place. Never again! I’ll definitely be call the corporate office

Since I already bought a vehicle there, we went to go look at another used car. Drove it, liked it, decent price price....until...they presented us with $3k in fees! We get the dealer fees but adding on $999 for a reconditioning fee, $999 protective coating fee, and $250 in admin fees. That was the quickest and easiest sale to walk away from.

My salesperson David CAME IN ON HIS DAY OFF to ensure I got the deal I wanted with terms that were both fair and affordable. Throughout the buying process David was both polite and professional. Alex in Finance made signing the paperwork simple. This is the 8th vehicle we have purchased at Greenway Dodge. They treat you like family here and go above and beyond to ensure you walk away happy. Thanks Greenway Dodge!

Colleen is the greatest service advisor anyone could ever ask for! Very helpful and knowledgeable. Made the whole process a breeze. I will forever come to her with all my car troubles and needs. Thanks again!

Unfortunately, I do not remember the name of sales person who assisted me, but I have to say it was a horrible experience. Before running my credit or even attempting to make me a deal, he said that there was no way I would get approved for financing unless I had my father co-sign with me. When I asked why, he said it was because of my “age”. I explained to him that I had a pretty decent monthly income, and I had a house mortgage under my name, so that wouldn’t be an issue. He still insisted I get a co-signer. After I said I didn’t want to get a co-signer, he tried convincing me that a used car was the better option for me, so he started showing me older used cars from his phone completely ignoring my requests. I ended up leaving and was able to find the car I wanted at a different dealership with a much better deal and service.

The most pleasurable part of any shopping experience is when you ask specific questions and get great detailed answers that line up with everything you want. You sign and they come back with “minor mistake” or “small miscommunication” and then ask YOU to fix it by paying more. We went to another dealership that was up front and honest. No “mistakes or miscommunications”. If you want shopping to be easy don’t come here.

This was my first buying a car from a dealership and it couldnt have been a more pleasant experience. I had Michelle Pena as my salesperson and she was PHENOMENAL! She was patient with me and made sure that all my questions and concerns were properly answered. Most important of all: she fought tooth and nail to get me a great deal that was within my budget and as a customer I really respect that.The finance team was great as well and went above and beyond in explaining all the forms/paperwork to a novice like me. Thanks to Greenway for turning what I thought would be a stressful day into a cakewalk!

Victor Akimov was excellent to deal with. Made me feel very comfortable with the whole process. It was an easy transaction. Thanks for all your help.

I’ve been going here for a couple years now and I have had it. I called to make an appointment and was told an array of open times between 8am and noon. In an effort to get my car back as fast as possible, I made the appointment at 8 am so I could get it in right away. I don’t hear word from them until halfway through the following day saying they haven’t even run the diagnostic yet.If nobody was available to work on my car then don’t have the appointment available. I already get overcharged and have had previous problems of things not being able to be fixed or being told I need things fixed that aren’t immediate problems.I’m done giving this place all of my money and even more so I am done wasting my time. This is a poorly run establishment and am disappointed to see that this is how the treat a regular customer.

Anthony on the sales team was amazing!! He was very professional and I am extremely satisfied with my purchase. The Greenway Dodge sales team is comprised of a fantastic team of outstanding individuals and I look forward to doing business again in the future.

Greenway is awesome! I highly recommend this dealer. You have to see Jay for your purchase. He is extremely professional and goes out of his way for his customers. After being put through the wringer by a dozen other dealerships for months I contacted Greenway. Within minutes I was contacted by Jay. He was able to get the deal done via text within a few short hours getting me a great deal and giving me more for my trade than other dealers were offering. Not only that but he had my car delivered to me 3 hours away the very next day on a Saturday spotless and the tank full. I was contacted by the finance manager and also the new car sales manager while the car was in transit offering me their personal cell phone numbers if I should have any questions or issues at any time. The numbers they gave me were true and accurate as we had agreed on upon signing. Their driver who brought the car was very nice and professional and prompt also. If you want a easy great experience you have to go to Greenway.

Mixed feelings about this place. They’re always understaffed and a simple oil change may take them 3 hours. The person that I was scheduled with wasn’t even available (I don’t even know if she was even in the building) so they expected me to wait until she got out of her class so that she could help me. This was not said to me over the phone. Why schedule a customer with somebody who’s not even able to do the job? Who would purposely waste someone’s time when it could’ve been prevented? If you don’t have the staff, don’t over schedule. I approached the front desk person about it and she said she would ask. 20 minutes later she still hadn’t asked. I had to go up to one of the service advisors and ask if he could help me because I don’t tolerate negligence. He was extremely helpful and agreed to do my oil change and tire rotation. He is the only reason why this place is even getting 2 stars. Save yourself a headache and go somewhere else that doesn’t over schedule and is understaffed.

Had a great experience getting my 2020 Ram 1500 Laramie yesterday with salesman Jay. After visiting numerous other dealerships, it was refreshing to meet someone who was both knowledgeable and understanding of what I wanted and kept the entire experience of purchasing a car enjoyable and low pressure. He had the Ram I was looking at out front and ready to test drive when I arrived and kept each step of the process transparent and easy. He answered my many questions and made sure I understood each step. He worked hard to get me a great deal on my grade and when it came time to finalize, he made sure everything we agreed upon was done to the truck. Shout out also to Flavio, Kyle and Patrick for helping put together a fantastic deal. I really appreciate everyone at Greenway and cannot recommend them more highly to buy a car. Will definitely go back to Jay for future car purchases!

Outstanding customer service and assistance. They were able to work out any issues I had and gave me an outstanding deal. Jairo was my sales rep and he knocked out out the park. He was able to find me exactly what I needed and more for a great deal. Would highly recommend and I will gladly be coming back here in the future.

Worst experience ever!! Whatever price you think expect to pay another $5,000 in dealer fees and then expect the sales manager to talk down to you.

Molos was an amazing salesmen to work with. Knowledgeable and willing to work with me to get me in the vehicle I wanted at a price I could afford. Everyone we encountered was professional. I would give them 10 stars if I could. Thank you Greenway! I absolutely LOVE my expedition and my husband approves :)

I came in needing a vehicle! Victor Akimov made it happen! From finding a vehicle that met my needs, to working out the financing to make it happen! He was awesome from start to finish! Im so grateful for his help and attentiveness! Only ask for Victor!

From start to finish my buying experience was next to awesome! This was my second purchase from Greenway which is why I came back for my next purchase. Michelle was my salesperson and went well above and beyond taking care of me as a customer (and I am not the easiest customer to deal with). So when you go purchase your next car or truck at GDCJR I would definitely ask for her. The Sales Manager was great also along with the Finance Manager. Top notch team. I did have some minor communications issues with the team but once I voiced my concerns, they listened and addressed my issues without question to complete satisfaction.Great job Greenway Team! Ill be back for my next purchase.

Bought a Charger on a Sunday afternoon after test driving it.I got the expected run-around trying to get to the number I wanted to finance, that was no issue. I went in expecting it to take about as long as it did.The problem I have with the experience was just that... the experience. This felt like I went to some Mom and Pops Junkers 4 Sale dealership.The Charger I bought was not in bad condition, it is mechanically sound.However, I was delivered a Charger with *1* key, a *MISSING* drivers seat floor mat, *CURB RASHED* passenger side wheels (no big deal), an *EMPTY GAS TANK* and *NO* updated Oil Service Sticker. Has the oil been changed, has it not? I dont know. The CARFAX just say vehicle serviced.This was my first car purchase ever, and it will be my last one EVER at this dealership.When Ive been with friends or family that bought cars, they have been put up on a pedestal up until the point they leave the lot.My sale felt like an afterthought because I turned down a horrendous leasing offer and purchased a used vehicle instead.Oh well.

Matthew is the absolute best salesman I have had the pleasure of working with! Came into the dealership on 4/10/21 just for some information on a possible purchase of a truck and just wanted to know where I might stand. I had previously went to another dealership on 4/09/21 and had a quote that just didn’t seem right. I explained to Matthew what I wanted and were I needed to be payment wise. Matthew went above and beyond to make the deal happen. Got me into the truck I wanted FAR LESS than the previous dealership even tried to! I would highly recommend Greenway Dodge and if you have the chance to work with Matthew you won’t be disappointed!

An excellent experience from start to finish! Everyone was so friendly and knowledgeable. I highly recommend Greenway! Ask for Teeko. He was a great salesman and will take excellent care of you. We will be back!

Pedro and Trey were absolutely amazing in picking my new Dodge Ram 1500. Pedro listened to exactly what I was looking for in a truck and exceeded my expectations. As well as Trey who helped out with the sale as well, trey gave informative information on what to look out for in comparing other trucks I was looking at as well and helped me to make a final decision on the Ram truck I decided on. Neither one were pushy and both were patient with me in deciding what I wanted. Both as well respected the fact I needed to contact my wife to talk about the options they presented me with in deciding which option was best fit for me and my family and I was very thankful for that. I will 100 percent refer others to them as well as I will eventually be buying my wife a new vehicle and I will definitely ask for them

Bought a used Jeep and had a new (rebuilt) motor put in it. After they put it in they then find a rear main seal leak and say that the rear main seal is not included. Who would put a new motor in and use the old seals. After 5200.00 in repairs the rear main seal is leaking again. Now the valve cover gaskets are leaking and they are saying it isnt covered. Once again who would put a new motor in without replacing the rubber seals and gaskets. The people Greenway bought the motor from even said why would you not replace all the gaskets and seal? Lesson Learned this place will do anything they can to keep sucking money from you . RUN RUN RUN as fast as you can from this place

“Excellent buying experience “Working with Michelle Pena was an absolute pleasure! She is extremely patient, My husband and I never felt pressured to make a decision.The staff is very easy to deal with and professional, “no games”.Highly recommend you talk to Michelle if you are considering buying a new or previously owned automobile.

Our experience was exceptional. Zach and Jay provided us with everything we expected. I would highly recommend either one of these gentlemen. If your in the market for a Dodge asked for Zach or Jay. We are 100% satisfied with our new purchase. Thank you!

Anthony provided great customer service and was in securing the deal for my trade-in and financing through my pre-approval with one of the dealers preferred lenders. They even honored the bonus price reduction for using their lender. I hope to be able to work again with the team at Greenway Dodge Chrysler Jeep.

Daniel was amazing. He showed me the cars I wanted, worked with me through the entire process, and went out of his way to help me drop off my rental car. Above and beyond!!

I bought a new Ram 3500 on my 10/8 that was sold with the LuxCare paint protection that cost $799. I didnt ask for it nor did I want it, but it came with the deal even though the LuxCare was basically a way overpriced wax job with a warranty. I didnt get any paperwork for LuxCare at the time of closing, so on 10/12 I responded to an e-mail from my saleperson Miraj asking me how everything was and I told him I wanted the registration, warranty info, and starter product for the $799 LuxCare. I heard nothing back. I then phoned Miraj on 10/19 and followed up with a text. I heard nothing back. On 10/23 I responded to an e-mail from Shaun Allen, sales manager, who had sent an email asking things went, and I responded by asking for the LuxCare stuff that I had previously asked for. I heard nothing back. By then I had researched how the LuxCare was applied etc. and came to the realization that they never even put the LuxCare product on my truck. They could not have installed the dealer applied LuxCare because the blue pen marks from the factory were still on the paint on my truck. The factory uses these pen marks to line up the different components when the vehicle is put together and they are easily removed when the vehicle is washed, which is the first step in installing the dealer applied LuxCare (it is not a factory option and does not show up on the window sticker). Next the Luxcare is put on like a wax or something and rubbed all over the exterior of the car. It is impossible that LuxCare could have been applied to my truck without first removing all of the blue pen marks through washing and the subsequent application of the LuxCare product. On 10/25, I asked the sales manager and salesperson for a refund since they did not install this product, but again, I have heard nothing from either of them, so I am posting this review, which is not something I normally do. I have contacted them 5 times over two weeks and no answer. I just want a refund of the $799 I paid for this product they did not install, which I did not know at the time I took delivery. You cannot see the LuxCare product, so I took it on faith that they did what they said they were going to do. However, the blue pen marks are clear evidence that Greenway did not do what they said they did. See pictures below and you can see for yourself that they took my $799 and did not provide the product.

I had an awful experience. I had a scheduled appt for a diagnostic service. I knew i would most likely be there at least 2-3 hrs but i never imagined 6+hrs. That is ridiculous. My service guy was Isiah. Although, he was nice it was obvious he did not appear concerned about customer time. I am a Diabetic, the snack area was closed and there was no food or drink available and my vehicle was being held hostage. Get it together ppl. If, time is money then Dodge should be paying me.

Javier was helpful, however we were unable to come to deal.

Half of my deal was completed online. After entering my information, H. Gonzalez contacted me and took care of everything. He even researched their inventory before my arrival and found a better vehicle than the one I initially looked at. Great experience from start to finish.

Great experience! Service was amazing! Steffany did an awesome job! Ill definitely recommend this place

We went to buy a truck, and Carlos was amazing! No wining and dining, like other car salesmen. We were in and out in the most painless car buying experience my family has ever had. Thanks Carlos and Greenway!

Extremely knowledgeable and helpful when it comes to trucks helped me find a great truck that fit me perfect. Very patient with customers and very friendly and personable. Anthony Indiaquez was my sales man and if you’re in the market looking for a new truck or anything definitely ask for him great guy.

One of the best dealerships I’ve been too. Mike was phenomenal & was so helpful. Every step of the way Mike Was there helping and assisting of the purchase of my new car. I would definitely recommend you go Greenway dealer if your looking for a car. If your looking for sales person to help assist you find Mike, you won’t regret it!

Michael was fantastic to work with! He had a vehicle ready for us to see, we loved it, and he was quick to put together all of the paperwork and get us a great deal! We have had several bad experiences other places, but Michael made car buying easy and enjoyable. We will definitely be back to purchase future vehicles with Michael at Greenway Dodge!

Don’t go !!! sales associates aren’t professionals lacking in knowledge or the vehicle they sale!!! And can’t communicate properly with the sales associate

Awesome service and Hiram is the best car salesman I have ever worked with. Knowledgeable, efficient, and hard working. What they promised is what I got and the fastest I have been in and out of a sale and very happy with my new 2021 Dodge Durango RT. Dont go anywhere else, ask for Hiram at Greenway Dodge!

Service department is a joke! Take somewhere else! First they made an appointment to bring my truck in over a week ago and didn’t do anything for 9 days. Then had the audacity to tell me the appointment is only to drop off not an appointment for service. Now after over a week they are telling me it will cost $2500 to fix a $181 hose. They wait till they have you by the balls then try to scam you. STAY AWAY FROM THIS PLACE!!!! Oh and if you get Carson as a service rep, expect to be ignored until you have to call and get the manager involved

I went to Greenway Dodge for my 2018 Jeep Grand Cherokee AND WAS TAKEN CARE OF SO WELL!!! Carlos and Jay saw my frustration with some business obstacles I had and worked hard to make sure I drove off the lot with a new car I could afford!! The service is amazing and the people are so nice! YOU HAVE TO GET YOUR NEXT VEHICLE FROM GREENWAY DODGE IN EAST ORLANDO!!!! (Ask for Carlos or Jay)

Although, I did not close a deal here because we could not get on the same page with online car buying, I decided to write about one of the people that helped me the most and his name was Monticise. He tried to do everything he could to get me to a closing deal even though he was as not the original guy I was dealing with. He stepped in and made things happen. If you decide to go purchase a car from here ask for Monticise. Tell him the lady he kept calling Maam on the phone sent you.As far as the online buying process, I was very unhappy. They wanted me to give them a non-refundable deposit and also send all the money to close the deal before they delivered the vehicle to me. I have purchased a vechine from a Lexus dealer online and they had me sign paperwork and do money exchange after delivery and a test drive to see if I really wanted to move forward. This is how its supposed to be done. No one wants to pay for dinner before they see the menu. I hope they find a better way to handle online sales. I was definitely risking a lot more than they were.Yes they sent videos of the car but there was a sound in the engine that concerned so I wanted to make sure I didnt have engine issues. I voiced those concerns but they didnt go above and beyond to assure me it was just a cold start sound and the engine was fine which had me very skeptical.I would have gladly paid the deposit and gotten the car delivered if I could have test drove it when it arrived and then made my decision and exchanged money. They missed out on car sale because of this or I saved myself 14,000.

I was super impressed with the whole process at Greenway. Our sales consultant, Mo, was incredibly knowledgeable, energetic, patient and delightful to work with. He deserves a raise! He spent a ton of time with us and we truly appreciated it. Maribel in Finance was also amazing. Buying a car/truck is a huge big deal. Thanks for making it such a pleasurable experience.

Service Trace,Polite and Helpful. But THE MENS BATH UNFIT FOR HABATION.

Our salesman was Victor Akimov. He was extremely professional & very knowledgeable about the vehicle we were interested in. He kept us in the loop the whole time we we waiting. He made the whole process easy.

Told salesman I was an hour away. Drove over to look at a used vehicle priced at $9,500. Get their to take for a test drive and cel and all dash lights are on. Not ready for sale and salesman said getting ready to go to auction.The Salesman (Anthony) should have had the decency to be clear about the vehicle knowing how far away I was.I would highly avoid if you are shopping for a used car.

Stopped in for the labor day sales event and wound up leaving with a brand new 2020 JEEP RENEGADE! Angie De la Cruz was so very helpful! Never did i think with my credit that i could possibly get approved for a brand new vehicle but Angie made it happen! Thank you very very much, Im loving my new Jeep! Whoever detailed/washed it before it left the lot couldve done a little better, water spots all over this thing, but all the more reason to wash it myself sooner than later lol

Javier is extremely unprofessional and lied to me to say the car I was interested in was available. It was not. I drove an hour away and he lied and said it was available after I called and asked him twice. Dont trust these people . I should’ve learned my lesson the first time when they tried to sell me a car where the air conditioning didn’t work. I will not go back . Buyer beware. They sell cars that either don’t work or they try to pull a fast one over you and lie to customers!

Jay and Michelle are awesome!! They helped me out so much. They have great communication and made sure to help me out whenever I needed it. They helped me feel relaxed and eased me into the process of purchasing a car. Thank you guys so much!!

They don’t take care of the cars you buy there!I bought a certified ram and they don’t want to fix it !I had a bolt missing in the exhaust and the certification they offer doesn’t cover itThis is really disappointing

I had two separate issues with Greenway Dodge, the first issue was an F & I dispute, which eventually got handled and taken care of, then I had another issue with the Truck being advertised as One Owner, No Accidents, I bought the truck late at night, so I wasnt able to see any damage until I got home and looked at it the next day in the daylight. The whole front clip has been painted, there was one new headlight assembly on the passenger side, and an old clouded up headlight assembly on the drivers side. The dash is cracked where the airbag had deployed. The Carfax did say, One Owner, No Accidents, so it is what it is. I think the dealership should have caught all this stuff, but then again, so should have I. They have agreed to back out of the deal if I would like, but I have already replaced the left side headlight assembly, and did some other stuff to it already, so I am just going to keep the truck. I was impressed that Patrick offered to back out of the deal, and give me my money back, so that tells me he is a stand up guy. The only advice I have is take time, ALLOT of time and check out the used vehicles thoroughly BEFORE you get to F & I.

Tyrone was great to work with during our new purchase. Would highly recommend working with him anytime! Friendly, knowledgeable and excellent customer relation skills! ⭐️⭐️⭐️⭐️⭐️

I bought a 2019 Grand Jeep Cherokee at Greenway Dodge Chrysler Jeep Ram on 1/23/21. This was my first time buying a vehicle through a dealership and I cannot begin to express how happy I am with my purchase through this dealership. Upon walking in we were greeted by the receptionist who retrieved Mike to assist us. I told him the car i wanted to look at and he took us right to it. He took his time to explain details of the car and how things worked which I greatly appreciated. He wasn’t pushy at all, in fact he was relaxed and informative. My mom and I actually left the dealership after looking at the vehicle but returned not even 10 minutes later to buy the car. Mike was welcoming and made it such a stress free experience. Also would like to give a shout out to Maribel in finance who was the sweetest person and took her time to see what worked for me and gave me a breakdown on all details. Both Mike and Maribel were kind and far from pushy. Flavio in sales also allowed for my new car to be filled with gas before leaving the dealership which was a plus for sure! I would most definitely buy another vehicle at this dealership and will recommend others to as well. Thank you for a wonderful first time car buying experience.

Beware, these dealer does not honor factory warranties. I took in my Jeep for a power train issue and they wanted to charge me over $2,500 for the repair. I took it to airport Chrysler and not only was the issue under warranty but they extended it another 2 years. Do not buy Jeeps or service them there.

What the haberdashery is going on here? Greeter outside eyeballs my registration and license then sits next to the interviewing salesmen listening to all my personal information. The advertisement was for $99 a month for a 36 month lease and the offer ran from 315 to 550 a month. “The better offers are for people with poor credit”. Huh? So since I have good credit you’re gonna bilk me? Ha! No thank you.

Process was quick and painless!!! Both my sales person and finance team were friendly and helpful with any and all questions/concerns.

Horrible dealership, never again!We recently bought a used Dodge Durango here and it feels like we were scammed.The sales agents lied to us about a lot of things and we had to take the car to a repair shop the day after we bought it, because it was unsafe to drive. Here is what went wrong:1. The car had several dangerous defects that were concealed from us. Among other things, there was a gasoline leak in the tank. That means, in addition to the high risk of fire, my family had to breathe the toxic gasoline fumes until we had the damage repaired at our own expense. Two independent auto repair shops confirmed that this defect must have been noticed during any safety inspection.2. The sales agents advertised features and equipment that the car did not have.3. They lied about the history of the car, which we later found out through the Carfax report.4. We have tried several times to contact the sales agents and even the management to find a solution but have been ignored so far. The only thing left for us to do is to go to a lawyer.Save yourself the trouble and find another dealer.

Ordered a Brand new promaster 2500. The estimated arrival time got pushed back one month longer than it was supposed to. Then, I end up going to Maryland for work for a month and when I come back (and they wait for me to drive all the way back before telling me) that they ended up selling it already because I took too long. No phone call or nothing. F*#@ this dealership and Matthew Bishop for pulling some greasy shark move.

Beware of this dealership. They put the hard sale on you. They wanted to make a deal. I wanted time to think about it. I asked to have the piece of paper with the numbers about how much the car would cost. They refused to give me the paper. Totally refused. Why? Unless something shady was going down. Definitely looking elsewhere where the dealership is upfront and honest.

I would give this zero stars if i could. Ive been lied to from the start. DO NOT GET THERE WARRENTY!!!!! it doesnt cover anything. WORST SERVICE EVER!!!!! If you want to buy from a company that DOESNT care about you. then this is the place for you.

I had a great experience working with Jay for my recent car purchase. He was responsive, courteous and detail oriented. He made the whole process very easy! I highly recommend him!

The service department customer service is terrible. When I called to check on my vehicle the service person yelled and got angry with me for asking questions. Their prices are also outrageous! If this is how you treat people that buy your cars then I will never buy from you again!

Only giving 2 stars because the customer service rep that helped me was very kind. I took my 2017 Jeep here to get my brakes checked out. They called me and told me the brakes & the rotors needed to be completely replaced as well as flushed. This was going to cost upwards of $850. On top of that there was 5+ other service recommendations they made. I decided to get a second opinion this morning & where I went sent me pictures of the brakes/rotors & they are actually in perfect condition (levels at 10mm). Beware!*review is based only on the service department.*

Hi my name is Michael I was at Greenway dodge I had an excellent experience with Jesus he was very helpfulwith helping me pick out my one of my dream car Customer service very good Felt like I was at home and he was my brother lol he know what kind of car I liked and what best Fit me 10 out of 10 I give him thank you Jesus you the best see u in the future!!!!

After purchasing a used vehicle from this dealership, my husband and I can say we had a fantastic car buying experience. Our salesman, Michael, was absolutely fantastic in working with us every step of the way. We called ahead to let them know we were interested in 2 vehicles on their lot, and Michael had both of them available for us to look at upon our arrival. After looking them both over, we chose one to test drive. He quickly obtained a license plate for us to take it out on the road. He was very honest with us as we asked many questions, and we were committed to purchase by the end of the drive. Since we were out-of-state buyers paying cash for the vehicle, we came across some issues in dealing with our bank, who made it very difficult to increase our daily purchase limit, being a Saturday and all. Johalvy, the sales consultant, was very patient as we tried to work things out with our bank. Unfortunately, we were not able to get approved for the increased purchase from the bank that day. Greenway was very flexible with us and offered several other options for payment, with no pressure to finance. We ended up coming to an agreement on how to pay them and we were thrilled to still be able to drive the car off the lot that day. Regardless of the difficulties caused by our bank, Greenway was able to work with us every step of the way and we would definitely consider purchasing from them again in the future.

Tried to buy a vehicle here but couldnt. These guys play sales games that were common 30 years ago. Finally walked out and went to another dealership where the process was painless and smooth. Be aware they have an $899 dealer fee in addition to $250 processing fee. If they really like you then youll get a $700 LUX fee on top of that. With all the Dodge dealers available in Orlando I would not recommend going here. Try Airport Dodge Jeep.

I would recommend anyone looking to purchase a vehicle go See Michael O’Brien at Greenway Dodge Chrysler Jeep Ram Orlando. Michael was our salesman working with him made purchasing a car smooth and a fun experience. We were given all financial options needed to help us make the right decision. Michael comes highly recommended we drove over from Tampa to Orlando it was well worth our time and trip.# 2021RamOwner😁

Michael O. Was our sales representative at greenway Chrysler and we knew it was going to be a great experience from the moment we walked in. From the moment the greeter opened the door for us to the financial representative at the end of the visit everything and everyone was great. We had visit two other Chrysler’s and they were not a people-store. They tried pushing us to buy another vehicle we didn’t want just bc they couldn’t work with our wants and needs. Michael achieved all of needs but also our wants! Thank you Michael! We will be sharing our experience with our family and friends! If you’re looking for a great, kind and understanding dealer, go to Greenway! We will be transferring our Jeep Cherokee to get service there too!

We really liked a vehicle here and were interested at sticker price(≈$10k). These people want almost $5k in hidden fees and taxes for a vehicle that cost $10k and has almost 100,000 miles. Who in their right mind would pay $15k out the door for a 10 year old vehicle with almost 100k miles on it? It’s honestly hilarious that they even try to approach people with this BS. Don’t waste your time showing up unless you’re expecting to pay thousands in hidden fees/taxes.

I recently bought my second vehicle from Greenway Dodge and both times have been amazing. Such a great team and I highly recommend talking to Michael O. about any vehicle you are looking for. This dealership should be the first place you go to when looking for a new or used vehicle!

Car repair is never a happy time.But their personal were courteous and respectful and worked on my car as soon as they could.The lounge is set up for covid-free relaxation while youre waiting. Three TVs no sound.

I brought my new 2020 Challenger in for its first full synthetic oil change today. I had a coupon from Greenway’s website that advertised a full synthetic oil change, plus additional quarts for about $50, and the Challenger’s manual states that it does, in fact, require “full synthetic” oil. The service department refused to honor the coupon because it does not apply to my 392 engine. They stated the coupon is only for synthetic blend. However, the coupon and description for the coupon clearly state in bold font that the coupon is for full synthetic oil. I used to bring my government-issued Charger here for service all the time, but I will take that car elsewhere now as well. They get zero stars, but Google’s minimum is one—lucky them.

We got our deal, all happy! We love our new Ram1500! Replaced our 17yo faithful 1500

What a great crew they will go that extra mile. Thanks greenway.

Went in for a recall repair, overall service department was ok, but apparently either overbooked or too many drive up customers because even though I had a 11am appointment, they didnt get to me until after 2, done a bit after 3. Good thing I had my roommate follow me there just in case

We had a terrible time buying my boyfriends car from this place. They tried to overcharge us for his vehicle, putting the dealership fee on there twice and they also had the listing price messed up. They also tacked on a warranty and LuxCare that they never asked if we wanted nor told us it was there after they put it on themselves. If I didn’t catch it myself my boyfriend would’ve been overcharged 10 grand. Not only that, but they forgot to send his plate and registration until he contacted them when his plate had expired. He didn’t get his plate until 10 days after it expired. I was considering not writing a bad review because people make mistakes, but then the registration incident happened. I would not recommend this place to anyone.

As a first time car buyer, I was anxious about being pressured into a car by a pushy salesman, so much so I put it off a whole year. When I went to Greenway I started working with Matthew Vickers, he was the best! Helpful and accommodating without being overbearing. He set a very high bar for car salesman moving forward. Even after I bought my car he’s always quick to respond to any questions I have, and makes sure I’m enjoying my car. If you plan on buying a car here, ask for Matthew and you won’t be disappointed.

Didnt work with us when it came to a few things we didnt agree with. But as long as you are patient, and willing to speak to the right people, this is where its at. From manager Patrick, and sales person Ionut, fantastic customer service. Plus I love my Chrysler Pacifica. Will return in 6 years to buy my next family vehicle. Thank you Greenway Dodge for everything.

I absolutely love Victor’s Akimov, my first car purchase experience at greenway dodge! It was most definitely magical! He was straight forward and one of the most honest people I’ve met. My very first car experience :)

Great buying experience. Relatively quick and easy. Teeko was great. I would definitely come back.

Mark R made buying a car so easy. Very professional and easy going!

Excellent service, the fiat department is great. The staff is friendly and left my car in great condition. Repaired a melted light in less than an hour. Very grateful and will be back again for the next service.

Ive gotten many cars here in the past myself or with either through my family or my friends. I wanted to avoid leaving a negative review. They have an outstanding work order waiting on a part. Heres the kicker, they said a month and it has been since November (3 MONTHS). I am trying to get my radio replaced. They will not call me back. I have called many, many times. Theyre ghosting me.Edit: They have apparently switched to a new system and need me to provide more information. Ill see if I downgrade this to 1 stars depending on how that goes.

After much research, I went into Greenway to purchase a Dodge Durango. Trey and Diego were my sales consultants. Both of these gentlemen were wonderful to work with. They were both knowledgeable about the vehicle and were not pushy at all. They stayed on my agenda and did not try to sell me a vehicle I wasnt interested in. When it came time to work the numbers, they got Pedro involved. He was equally helpful. It took some time and conversation, but Pedro was very helpful and we were able to come to something I was comfortable with and we made a deal. I am very appreciative if these three gentleman because I was able to leave with the vehicle I went in for. It was an overall great buying experience.

Brought a Fiat in for a simple door handle fix… 2 days and 6k later I pick up the vehicle (extended warranty saved me from having to pay for a leaking main seal)… I drive the car 1 mile to a gas station, and the “fixed door handle” breaks again. Have called back multiple times to speak with service advisor (they don’t seem to stay for very long, so multiple advisors have failed to call me back)- I am waiting for the “part” to come in (you can buy on eBay and have next day shipping- yes an OEM part).Going on 2 months of calls/broken promises… if you buy a Fiat and/or a Dodge you need a good service dept, because you know the vehicle will need it.Hopefully my case is isolated, but the lack of follow up and zero communication is reason for me to avoid for and future business.EDIT- after posting this review I was contacted by George (A VP with Greenway) he was understanding, professional, and was able to quickly resolve my service issue. Under his guidance the service department was great- I really hope that his presence continues to push the Service staff towards better communication with the customers!