They have helped me get a good deal on home insurance . Mark was really of good help . Highly recommend it
Never returned my call about starting a new homeowners insurance policy.
This Is NOT a typical insurance agency office.. if it wasnt for staff professionalism and JIM personally, I would be upside down and a mess.. Jim went to bat for my family and we won, bless SUN and all, especially JIM for saving my family home.. wow, I could write a book.. but I am so lucky this agency is truly for the people.. thank you and bless... I have been a client for over 15 years..
Poor customer service when I called in for assistance on 2 separate occasions so much so, that I changed insurance companies. Rates are competitive though.
Were new to Orlando and have found Sun Insurance our best guide to how to be protected from weather & other risks as we settle into our new home. Sun now provides our auto and home insurance, plus an umbrella policy. As an independent agency, Sun was able to research and give us choices from a number of good companies at a variety of price points. We especially appreciate the insight & advice from Jim Brandt, as Florida is truly another planet (in some respects)!
Best customer service!! highly recommend. I was given 4 different agencies to find us a quote for our new home from our mortgage company. not one of them answered nor returned my call. So I went to google hoping to have better luck. I read such great reviews for Sun Insurance and called. I got someone on my first call and from there he worked fast and hard on getting us the lowest priced quotes for our new home. Kory Brown has provided us awesome service and I am so glad I decided to call Sun Insurance!!
Sun Insurance for the win!!! Scott Mauldin and the team at Sun came through big time and in the end saved my wife and I money on our insurance. Everyone we’ve ever interacted with at Sun has been super friendly, very helpful, and really understanding of the process and they ask the right questions to make sure you get the coverage and services you need. Look no further, Sun and done! 👍🏼
We have used Jim Brandt and Sun Insurance Services for a few years now and have been totally impressed with this company and its employees. Every time we have needed assistance with something, their response time has been almost immediate. Even if the issue I need resolving is not directly related to them, Sun Insurance always helps us get the information/assistance we require. Jim Brandt is always willing to find the very best coverage and quotes for our home and automobiles. I highly recommend Sun Insurance for any and all of your insurance needs.
Kay and Scott are both wonderful at assisting my company. Anytime I ask them for certificates they get them out within the hour! They are extremely efficient and always ask what else they can do to assist us. Anytime I have encountered a problem they have solved it quickly. They are extremely reliable and wonderful company to do business with. They even saved us a bunch of money this year! I HIGHLY recommend them to anyone and everyone!
We are new to Florida and Kim Osburns guidance in purchasing insurance was very helpful. I hope we never have a claim but I feel confident that if we do, she will be there for us. Highly recommend.
Everyone Ive worked with at this agency has been great. I have my home, boat & business insured with them and theyve taken great care of us for years. Friendly, helpful and quick to respond.
I have always had State Farm since my first car in 1967 and house in 1970; however, they dropped coverage on my home when it moved from rental property to my home again. Someone gave me Jim Brandts name at Sun Insurance and he found home insurance for me that was the equivalent to State Farm...and cheaper; so, I asked him if he could do the same with my car insurance...and he did! He has always quickly responded to my inquiries and resolved any issues I have had. I feel he works hard to find me the best quality deal. What more could you ask of your insurance agent?
Lesley Massey at Sun Insurance has handled policies for my rental property and two primary residences. She is always diligent about finding the policy that best suits my needs, and does a terrific job of explaining the ins and outs. Anytime I have a question (and Ive had many), she is quick to reply to let me know she is working on the answer and she never drops the ball. Professional, reliable, knowledgeable, and super nice. What more could you ask for?
I worked with Lesley Massey to get all of my insurance needs covered. She was very knowledgeable and was able to cater to my requirements. She made the sometimes arduous process so much easier and was able to explain exactly what was happening each step of the way. I highly recommend Sun Insurance to get all of your insurance coverage. Highly recommended!
I cannot stress enough the importance of buyer beware when dealing with this company. Not only did Scott M use slimy tactics in over-selling us insurance, he also was not very responsive when we tried to cancel our policy. We are still being charged nearly $400 a month and is not helpful in resolving the matter. In fact, Scott was flat out rude. Sun Insurance should be embarrassed to have a person like Scott on their team.
I dont think they watch over their customers accounts as well as they should, my homeowners ins was lapsed for 6 mos. And if I hadnt decided to shop around I probably wouldnt know about it yet. Turns out that 4 years after I moved here they still hadnt changed my mailing address. Kim sent emails to the carriers but never followed up to be sure it was done. All my premiums are on auto pay so I missed it too. My new premiums are 2 to 3 hundred dollars higher this year because I had no ins. when I switched. Same thing happened just before the last hurricane with my flood ins.P.S. I got an email from Jim Brandt asking for a review so I didnt just take it upon myself to right this. Dont know why you would send this request to an unhappy ex customer.
Jim Brandt and Sun Insurance Services have been handling all of our insurance needs for over 20 years. We recently purchased a condo in Fort Lauderdale and Donna was able to get us an excellent price for our insurance. Our daughter has also used Sun Insurance for years with great results. Whether in the Orlando area or elsewhere, Sun Insurance Services offers professional advice and delivers excellent value.
Ive been dealing with Sun Insurance for many years and I have been satisfied with their professional products and services. They are friendly and proficient. I have recommended them to friends, family and business associates. Ive never been disappointed! Thanks for the wonderful job, compassion, and professionalism you consistently provide.
Ive worked with Anne Cass at Sun Insurance Services for several years and I continue to be impressed by her dedication to her clients, professional demeanor and extremely sound knowledge of the group health business. The title on her business card reads problem solver and that is exactly what she is. She will relentlessly support the needs of her clients and because of this, I would recommend her to anyone in the market for life, health and/or property & casualty insurance.
We have been very impressed with the way Sun Insurance conducts business. We appreciate their level of integrity, representing a company that pays claims quickly and fairly. We highly recommend Jim Brandt and his team.
I’ve never met a person who say “this is a great day to buy insurance.” But I have met a person who make the process easy, communicates without getting tangled in insurance talk, works diligently to obtain the best value for the best coverage and represents solid carriers. In my opinion, Sun Insurance Agency & Jim Brandt are models for how an insurance agency should work with its clients.
Kim always responds quickly whenever I have questions or concerns with my policies. I would definitely recommend Sun Insurance to anyone looking for a great insurance agency.
Sun Insurance and Anne Cass have worked hard over the years of service to provide our company and ourselves premier insurance at a great price. Ms. Cass takes the time to listen to our needs, research the various insurance options and then takes the time to explain everything about our coverage.The service does not stop with the sale.Ms. Cass and Sun Insurance are there throughout the year to answer questions as they come up and help us file claims when we find we need help. Understanding insurance is not easy for most of us. I’m glad Ms. Cass is there to help us with the insurance talk and make sure we get the most from our insurance.Pete Court, CEOVideoGO Inc.
I was amazed at how far above and beyond my Sun Insurance agent (Lesley) did to make sure I had what I needed. She not only answered questions thoroughly and thoughtfully, she anticipated half of my questions and answered them before I could even bring them up. Now, THATS service!I highly recommend these guys to everyone.
The people at Sun Insurance have always been courteous and helpful with anything I have needed. They made switching my home and car insurance a easy process. I would recommend them for all your insurance needs.
We have worked with Kim Osburn for a long time and she is an excellent agent and represents Sun Insurance in an excellent manner. We will continue to do business with Sun because of her.
Lesley Massey was super-helpful, super-efficient and got me a super deal on my car insurance ... all while making sure me and my car would be well-taken care of if anything were to ever happen to us!
While Kim was unable to provide house coverage by my existing carrier when I bought a new house, she was responsive in a timely manner which gave me sufficient time to find an alternate.
Sharad Shah has been fabulous in taking care of my house and car insurance needs. State Farm dropped us suddenly and he jumped right with lots of quotes and in fact saved us a lot of money as well!Thanks Sharad!!
We were very happy with our service and the professionalism in which our account was handled. I would highly recommend Sun Insurance Services.
Mr. Shah was a wonderful agent for my late father and hes been the same for me and my family.
Kim is good she takes care of all my problems
I am a new business owner and found myself in need of business insurance. To be honest, Sun was not the first company I called ( I got quotes from two other agencies!) ... but they were the one that I chose to work with. I chose Sun because of Jim and Dee Brandt ... and Alicia. Many thanks to Alicia at Sun Insurance Services who walked me through what I needed and most importantly ... what I didnt need! She was friendly, efficient and patient with me. Hmmm ... whats next ...? Our home owners? Our cars??? Thanks Sun Insurance Services!Martha McConnell, president and owner of The Spirit of CareGiving LLC
Although I have certain coverage with USAA and Northwestern Mutual, I must concede the follow-up, helpfulness, and information I have received from Mrs. Duong-Lo, at Sun Insurance Services, Inc., is second-to-none. She has assisted me with taking care of my health and property insurance products. Mrs. Duong-Lo developed a program that takes care of my needs and explained the details that distinguish the various offerings. Moreover, she saved us a great deal in costs, while doing what was in our best interest. I highly recommend utilizing Mrs. Duong-Lo and have been quite satisfied with her professionalism.
I have been a client of Sun Insurnace for about 6 years. I initially contacted them to help with my auto insurance, when I realized the awesome job they were doing and they way they serviced each policy/client, I moved all my insurance needs to them. Which includes all my auto, home and business/commercial insurance.
Very helpful and attentive with our needs
Lesley Massey is very knowledgeable and helpful with both home and auto insurance and she is a true asset to the Sun Insurance team.