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LRA Insurance
498 S Lake Destiny Dr, Orlando, FL 32810, United States
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LRA Insurance

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Cr
Review №1

I am so happy John Lumbra walked in my office 4 years ago! I didnt know I needed this type of service. I refuse to go to another company regardless if they want to quote me a cheaper price. They really figured out the importance of not only gaining new customers but retaining their current clientele. They make the process so easy and streamlined that I switched my business and personal policies all to LRA Insurance.Brittany Petratos is hands on the sweetest and kindest person Ive met especially with dealing with me. I can get extremely busy and she understands this. So what ever is that is needed or requested she knows just how to handle and take care of my account.Again I am so happy and thankful to have met this company! Beyond pleased. :)

ca
Review №2

While adding a vehicle to our current coverage, Holden took the time to review coverage on the other vehicles to make sure everything was accurate and up-to-date. Thanks, Holden, you save us money!

Gr
Review №3

Watch Bob Adamson! He will let you down if he does not have a need for your business. Not a good business practice. I have referred a large number of new clients to Bob over the years as he was always the most professional and knowledgeable about Malpractice Insurance. But when I reached out to him this past year he went radio silent and ignored any attempt to reach him. At first I thought God forbid COVID. But I soon found out he was fine and simply avoiding my request for New Business. I asked for an explanation or at least a referral but no response. Hard to believe after all these years and all the business referred that Bob would simply ignor that relationships but it appears he no longer needs the business. A simple reply not interested, please contact @#$%^& would have been nice. Will be letting all of those referrals know about this experience so they can avoid the same disappointment. After some research there are indeed other firms out there!

Da
Review №4

They were one of the best affordability wise and when it came to answering the hundreds of questions I usually ask. Dealing with the contracts and yearly renewal is easy and they are accommodating and easily available. While my home purchase was FAR from a dream come true, the best thing was finding this insurance company. Would and have recommended to friends. Theyre great!

Sh
Review №5

Top notch service from James and Lauren and all the staff at LRA. Needed insurance for a used car we were purchasing, James made it happen! He went over and beyond to get us a policy written in no time. We have used LRA for both our business and personal insurance needs for 10+ years and have had nothing but amazing experiences! Highly recommend using them for all your insurance needs.

Au
Review №6

I recently used LRA in order to purchase my home owners insurance policy, working specifically with Amanda Hewitt. Amanda was excellent answering all of my questions, which I have a lot of, and took the time to make me feel like I was her own client. I sleep well at night knowing that I have a company like LRA looking out for my insurance needs.

La
Review №7

LRA insurance makes the insurance process a breeze! Scott and Tina are our representatives, they are very experienced, and are very responsive. All matter are attended at the moment we reach out or within a few hours. They are great to work with!

Je
Review №8

We have been doing Business with LRA for many years. They always go above and beyond for their customers/clients. Emails are always answered very quickly and they get you what you want and need in a very timely manner. I would recommend LRA Insurance Agents for any of your Insurance needs.

Ma
Review №9

LRA, and my agent Sayonara Valentin, has been great! When we were first purchasing our home, they did all the leg work to find us different companies and quotes to make sure we had a policy that fit our needs.After our initial insurance company dropped us, Sy was very quick to find us a new quote/rate to make sure everything transitioned smoothly. They take the hassle and anxiety out of shopping around for the right policy.

Li
Review №10

LRA Insurance was referred to us by another agent. Nicole was very responsive, courteous, and professional in helping us get our quotes asap. She continued to follow up with us to see if she could help us out in any way. Very impressed with this company and the way Nicole helped us out.

de
Review №11

I contacted LRA insurance for a quote as I was shopping for a better rate for my homeowners coverage. I got their link through a recommendation from Dave Ramsey ELP. They responded right away, were very professional in replying to my questions, and best of all I was not inundated with phone calls, texts and emails!In conversation bY phone and email with the agent, I was satisfied with the way she explained The coverages and answered my questions with a good attitude and patience. I hope this relationship remains positive going forward.

Ev
Review №12

Cody and Lisa @ LRA are one of the most important and reliable sources of my business. They both are super informative about certain matters that pertain to clients needs who I deal with. My job as an owner/operator is to pick up and maintain clients, when I pick up a new property I can literally have the insurance documents back over to the new clients within a couple of hrs. Not only am I always impressed but so are my clients. That in itself makes the my company look good on day one. Most importantly I know that I can ask them anything and they go over and beyond to get the answer. Best insurance company in the Orlando area hands down.

MT
Review №13

LRA is the most professional and easy to work with insurance company I have ever had dealings with. I have spoken with several agents there and each one is very polite and the response time is fantastic. I recommend them to all my friends and family.

Ma
Review №14

Sayonara Valentin went above and beyond to help us find a new policy after the policy we had wasnt renewed. She went over the policy with us and made sure I knew what I was getting. She answered all my questions and concerns. Thank you again!

Ma
Review №15

The employees at LRA truly take care of their customers. They are super helpful and respond promptly to any emails or calls. Excellent customer service and always friendly and kind!

Gi
Review №16

We have been working with LRA Insurance for 6 years because of their professionalism and service they provide to us as clients. Their immediate response to our needs is truly amazing. Charlene is always available to speak with me and solve any problems I may have. We will continue our relation with them because of their personal customer service. I would highly recommend them to anyone with insurance needs.

Ac
Review №17

We have been doing business with LRA Insurance in Maitland for several years and are extremely satisfied with the service and the responsiveness we receive there, specifically from Barbara Ricotta. Our company recently went through a complicated transition of carrier changes and Barbara really helped to make something that could have very easily become a nightmare into a smooth transition for not only our company, but our employees as well. Barbara is always there to answer our questions or requests and everything is done in a timely manner. We cant say enough about how well we are treated. Good Job LRA!

St
Review №18

LRA Insurance does a very good job. They are very quick at responding and are always super friendly. So glad we chose them!

Mi
Review №19

Lauren Romano & Matt Williamson did a great job for me i would highly recommend with their knowledge and follow up I will use again Thank you for your help

Ka
Review №20

It is a great company, friendly and cheerful employees when you call them, answering your questions and address all your concerns. I will be with them in my future insurance policies.

To
Review №21

I have known the Lumbra family and done business with them for almost a decade now. They have a great staff and culture. Very impressed with their professionalism!

Ja
Review №22

Very professional and local insurance company. Covers my local businesses for insurance coverage and I love working with Matthew Williamson who is as prompt and knowledgeable as they come! Highly recommend LRA Insurance for all your Insurance needs.

Au
Review №23

Team at LRA is extremely knowledgeable and helpful! They take an objective approach, educate you on different options and help you make informed decisions. Had the pleasure of working with Nicole and she made the process very easy and painless! Highly recommend

Br
Review №24

LRA Insurance Group has had me from the word Hello:0 Im VERY proud to be part of the LRA Family for almost 11 years now! They handle all my Insurance needs from residential to commercial! Couldnt ask for a better insurance company! The whole staff is friendly, prompt and are always looking out for me, How GREAT IS IT FOR AN INSURANCE COMPANY TO REALLY Look out for you because they believe that you are # 1!!

Ca
Review №25

My Rep, Jennifer, went out of he way to make sure that I had the best coverage for the best price. She would follow up with me when she noted a problem that needed attention. I am very grateful for her assistance in getting my needs met. Thank you LRA and Jennifer!

Co
Review №26

We have been working with Nicole Thompson who went above and beyond for me! She answered all my questions within minutes and gave us the best service possible! Working in customer service I hope to be treated how I treat my member and she WAS WONDERFUL!! STRONGLY recommend.

Ri
Review №27

I have been using LRA for our business insurance for over 8 years and continue to be impressed with Bob Adamson and the staff. I have referred them several times but realized I can address it to more people through reviews. Thoughtful, diligent, and thorough.

Pa
Review №28

I worked with Debbie Riley and LRA Insurance and she helped me find the right plan for my homeowners insurance. She was really knowledgeable and helped shop the best price when rates went up. I recommend them!

Al
Review №29

Nicole has been an amazing agent! She help my fiancé and I through the process of finding good home owners insurance. Not to mention she took her time to answer any questions we had. Now, I am working with her again for my parents. Such an amazing company!Sincerely,Al and Shannon

An
Review №30

We have been with LRA for the past several years. LRA offers the most competitive rates and best costumer service. Highly recommend.

Je
Review №31

The customer service we receive at LRA is incomparable to any other agency I have worked with in the past. They are always willing to go above and beyond to help in whatever way possible. I feel confident knowing my best interests are truly at the forefront.

Ju
Review №32

LRA Insurance Agency has handled our group health insurance for the past several years. Their staff has always taken care of our needs promptly and with professionalism, as well as having excellent customer service! I have always felt your insurance company is only as good as your agent, and LRA Insurance Agency is by far one of the best! Mark and Mary are very easy to work with, and I know I can rely on them any time I need them.

Ro
Review №33

Excellent customer service...easy to use the website and pay by phone is a quick optionHighly recommend

Am
Review №34

We have been with LRA for over 20 years. All of their staff are very friendly and easy to work with. They are very efficient in all departments and knowledgeable. We get great service and would highly recommend their company.

Ka
Review №35

LRA and Nicole have been absolutely outstanding in providing personalized service. She is always willing to go the extra mile to find the best fit for my needs. I would highly recommend her. She is the best!

BA
Review №36

They were quick to get my quotes and help make changes to my new policy to best fit my needs. Very knowledgable and able to answer my questions in a timely response. They made the car insurance shopping process easy!

Ra
Review №37

Katie and Nicole were so helpful when I was looking for homeowners insurance! As a first time home buyer, they helped me navigate what coverage I needed and find great deals from local providers. Thanks guys!

Re
Review №38

Great experience with Katie DeHart! She quoted, bound, and completed our Cat4Home Policy all in the space of a couple of hours. Very professional, quick, and overall helpful. Thank you Katie & LRA!

L
Review №39

Amanda was very professional and answered all my questions. Was very responsive

Ry
Review №40

This agency has made doing business so much easier. I appreciate their way of explaining my policies to me and always being available. Customer Service is amazing

Ma
Review №41

LRA has always been there for us. They respond to our email and phone requests expeditiously. They are our carrier for health and auto insurance, and we have never been disappointed in their care, service and excellence in handling our every need timely.

La
Review №42

Ive worked with Chip Curley and LRA Insurance for over 15 years. Hes knowledgeable and responsive. I recommend them to all my friends.

ci
Review №43

With a warm welcome and in lovely professional setting John Lumbra and Marti Garner generously offered their time and expertise last week to review Landscape Builder’s insurance coverage. After reviewing my firm’s current policies, John patiently answered all of my questions. Surprisingly, John and Marti recommended that I stay with my current insurance provider. I was impressed with their honesty and personal integrity. John said that my current agents were doing an excellent job and that their rates were fair. “If it’s not broken...” or so the adage goes.I will turn to LRA should circumstances change or new business opportunities arise knowing that I am dealing with a first class firm made up of first class people.

Sh
Review №44

I switched my business insurance to LRA a couple of years ago due to poor customer service from an ins company Id been with for years. Heard about LRA through WDBO. Charlene handles my account and does a fantastic job informing me of what I need to know when I need to know. Rates are reasonable too. Thank you for great customer service! Shawn The Tint Man

Au
Review №45

We got renters and pet insurance through them. They made to process quick and painless. Katie was very professional and pleasant to work with.

Br
Review №46

Barbara R is GREAT!! Such a pleasure to work with. She finishes tasks in a timely manner and is always pleasant. LRA is a great company. Keep up the great work! :)

Ma
Review №47

Ive worked with Mark and Mary and their team for over 10 years now. LRA is a great company to do business with, very knowledgeable and always accommodating. If you are in the market for new or updated insurance please check them out!

Ju
Review №48

Absolutely outstanding, professional and courteous service. Renewals coming due on both home and autos. Long time listener to WDBO, and every time I used a firm I heard on the station, have been truly pleased.So with the annual review of policies approaching, I emailed early in the AM. Low and behold, I had an email back within 90 minutes at 8:19 AM that same morning.Detailed questions, proper grammar, and extremely professional.We conversed via email, provided necessary existing docs, and as of earlier this afternoon (98 hours later including the weekend) we have new homeowners and vehicle insurance with great companies at better rates, all in a no hassle, smooth transaction.Look back when I got our first Infiniti when they were back on S. Destiny in 2001, so now have an excuse to travel on this road again.Nicole is outstanding!Thanks.Judson Barteaux

Sa
Review №49

Nicole is great and she has been patient and helpful. Would recommend them to anyone looking for an insurance agent.

ja
Review №50

LRA is the best. Bob is AMAZING. I always receive excellent service.

An
Review №51

Was a pleasure working with Marc he went above and beyond to ensure I got the best rate possible. Highly recommended

Ja
Review №52

Great company to work with! Especially Jeff, who has been a life saver at times. We need more companies in the world like LRA!!

Ro
Review №53

My conversation with Debbie Riley was professional, friendly and very knowledgeable.High recommend.

Gr
Review №54

I appreciate doing business with a company that treats you like your part of the family. I can sit down with James Lumbra and know that I can completely trust his advice like Im talking to a family member or best friend. Thank you LRA, keep up the great work.

De
Review №55

The quality of service that LRA provides CWD consistently exceeds our expectations! We know we can always depend on your responsiveness with such impressive efficiency. Our sincere appreciation to your staff for their special efforts.

St
Review №56

Great and prompt servicing of my account!

Pa
Review №57

LRA is great to work with for all of my insurance needs, and Geralyn Addonizio is very helpful.

Ja
Review №58

Some of your employees thought it would be fun to come to a Restaurant in Maitland and be completely disrespectful and disruptive until they were finally kicked out. But not before spitting at their server. Very profession.

Ka
Review №59

Thank you Marc for your help on our home insurance! You really went above and beyond for us! Will definitely recommend my friends and family to see Marc at LRA .

Dr
Review №60

So I leave an honest review of their company on Facebook about their rude employees, they report it to FB as bullying along with every one else who had a negative review against them. Apparently witnesses describing the behavior of their employees at a work outing on a social media review were reported by LRA as bullying, which they werent, and removed just so they can protect whatever reputation they have left. They were so upset at the truthful reviews, that their HR director Vicki Bisbee started harassing me online at 2 am in the morning over my post through her personal Facebook account. Who does that???? And to insult me as low income who probably couldnt afford a lawyer, get over yourself you white privileged little baby. So unprofessional and immature. You are whats wrong with the country right now.

Sa
Review №61

Professionals at LRA are not just interested in selling insurance, but meeting my insurance needs. I highly recommend them.

An
Review №62

One of Orlandos best insurance companies. Thank you Mrs. Lisa for helping Paint Squad of Orlando with all of our business needs .

Sc
Review №63

They go out of their way to help at every level. All I can say is thanks.

Da
Review №64

Always exceptional service from LRA. Savings are always a plus!

Ar
Review №65

Unprofessional! Extremely immature and highly disrespectful to others!!! DO NOT WASTE YOUR TIME OR MONEY!!

Ka
Review №66

Would never want to associate or do business with a company that has employees who cant conduct themselves like mature adults.

Ra
Review №67

Pam thanks for your suggestions in answering questions I needed about your insurance services. Kind Regards.

Ca
Review №68

Like dealing with children

Information
8 Photos
68 Comments
4.3 Rating
  • Address:498 S Lake Destiny Dr, Orlando, FL 32810, United States
  • Site:http://lrainsurance.com/
  • Phone:+1 407-838-3445
Categories
  • Auto insurance agency
  • Insurance agency
  • Dental insurance agency
  • Financial consultant
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:8:15am–4:45pm
  • Tuesday:8:15am–4:45pm
  • Wednesday:8:15am–4:45pm
  • Thursday:8:15am–4:45pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:15am–4:45pm
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