Called the agency because my homeowners insurance company was dropping me and I spoke with Chris at the office. He not only saved me money, but was able to get me better coverage and was quick to respond with the quote. I’m so happy I called and recommend for anyone wanting fast and professional service to contact the office.
Highly satisfied and definitely recommend to all of my friends n family was able to save a crazy amount of money i never thought Id save hands down the best insurance brokers Ive delt with period. Keep up the great work
To be honest I can’t compare them to other companies because I’ve only worked with them but I’ll emphasize that I’ve only worked with them for a reason. The team here provided exceptional service and are always available to help when you need them to. I work mainly with Yani and she should be your go to for almost anything you need from helping me find the best coverage to explaining and walking a new business owner like myself through so many new things she is literally a god send. Amy who handles most of my COI’s is superb as well and is on top of everything. This is the team you want to work with. Thank you guys!
Called in to get a Homeowners quote and was surprised on the price they found me. Chris was responsive and patient with answering all my questions and making it simple for me to understand what I have covered. Definitely recommend to anyone who’s looking for quality service!
I’m using my sons Google account, but anyways, my name is Lissette, I’ve been dealing with this company for six months, and for the passed six months, it has always been my pleasure to deal with them. Especially Chris Castro, who always responds to me immediately for whatever reasons. Consistency and they are very professional. He is always trying to work with me on whatever my issues are.. I will definitely refer them to everyone I know..
This year I worked with Christian while transitioning from a former Insurance Carrier. He managed to get me a great deal for my coverage, substantially less than the former was offering. There were some other documents and services that needed to be taken care of and emails, text message contacts were made between us and now the issue is totally resolved.Christian is really professional and engaging.Oh, while helping me, a neighbor needed coverage as she was dropped from her previous carrier. I connected her with him and within a day he was able to provide coverage for her as well.You are great at what you do Christian and an asset to your company. Blessings galore!
I can honestly say my experience thus far with this company has exceeded my expectations. TONY is the best. He has helped me and my fiancé with our businesses towing & cleaning services. His response time is efficient and very professional and he is accurate at what he does, I promise to refer anybody and everybody to this company and tony I’m sure the whole team is great. Thank you so much for making life easier for us.
They have done a great job for me multiple years for my business insurance. I will keep coming back. Thank you for all you guys do!
One of the best agencies in town!!! Yani was the best! She was so helpful and kind during the whole process. Thank you for making my experience at your company one of the best experiences I have ever had!
I will always attend this Insurance facility. They have definitely earned my personal insurance needs. Especially Representative Yani. You talk about great customer service? She’s be far the one. I would highly recommend this agency!
Yani was super helpful and extremely friendly!! She has great customer service. She was able to answer all my questions and was super nice. As well, I recommend this place to everyone.
Tony and Great Florida Insurance immediately responded to my request for coverage. Tony took the time to understand my business and suggested coverage that fit my needs. He clearly articulated what he’d do and the timeline and then exceeded it. Tony was extremely professional, most helpful and made the transaction quick and painless! Thank you Tony! 5 Star Experience!
Yani is the best! Very helpful and gets the job done. I will recommend anyone to her for their insurance needs.
Yani was very helpful. Has great customer service. She was able to answer all my questions. I recommend this place to everyone. Thank you.
Yani is a very good candidate for this program because she is very wise, and she knows her way around program. She is a social person with great dialogue and charisma. She will bring a lot of good character to this business in terms of, making people feel like their talking to someone they relate with.
Yani is amazing! She has excellent customer service and she’s super sweet! I definitely recommend her! Thank you so much!
Amazing business, very professional and great customer service. Yani was especially helpful and attended to all my needs and questions. Will definitely be recommending to all my friends!
I am very pleased by the customer service I received from Ms.Yani Ostolaza. Her knowledge and attention to details in answering all of my questions was commendable and very helpful! It made my decision an easy one! Highly recommend this agency and their services!
I started looking for someone to help me get commercial auto insurance, we had a rather difficult case as to being a new business, younger owners, etc. Anyways I was turned to Amy- She was great but then I stopped hearing back from her, she didnt take my calls or return the messages, I was discouraged, but then I spoke with TONY BUSBY- He was fantastic from start to finish. He has made the process extremely smooth, got us a price below others, and was attentive to everything. I highly recommend to anyone in search of commercial insurance to speak with Tony!
Called and I’m glad I did. Spoke with Amy and she was very professional and took her time with making sure I understood my policy. Was able to save me money and answer all my questions and make sure I was taken care of. Definitely happy with my switch and glad that I know I have a place that will take care of me personally.
Yani has amazing customer service, she answered all my questions and was very sweet. I would definitely recommend this agency.
Tony is the guy you wants to handle your insurance needs. Good quality, very responsive, very professional and he gets the job done in a timely manner, once he’s handling your files you have nothing to worry about. I don’t normally write reviews but he have been a tremendous help towards me and I appreciate that. Thanks Tony
I called the office and a representative Yani, she has a great customer service very kind and helpful and answer all my questions. Thank you should highly be recommended.
I received some of the best customer service over the phone that I have experienced in a long time. Yani was so informative and kind the whole time and I truly appreciate her hard work.
Thank you Yani for helping me. You were probably the nicest representative I have ever talked to.
I called An a very Pleasant representative yani answer,she has a very good outstanding customer service she definitely answer all my question...I will definitely recommend this agency..thank you..
YANI is the best there is. Shes is super nice & helpful. Amazing customer service!
This company has earned the business of my own company as well as my personal insurance needs. They are excellent and thorough --- bringing up many points I was unaware of and ensuring I was protected. They definitely go the extra mile to ensure clients understand their needs, their coverage and everything inbetween! I HIGHLY recommend them!
Valentina thank you very much for your excellent customer service! I really appreciate all your help
Yani was so helpful and kind about the whole process; had I known about her before I wouldn’t have even looked anywhere else. A++++
This is a professional company! Especially the employee Yani! She offered great customer service! I recommend that you guys ask for Yani if you need quick and responsive help!
Representative Yani has a outstanding customer service she answer all my questions I will definitely recommend this agency.....
Excellent customer service! Yani was great! I had alot of questions but Yani was super sweet and very knowledgeable. She was able to give me the all answers I needed. I would highly recommend!
Shopping for insurance is a pain in the butt. Yani made this easy and effortless. If you need insurance ask for Yani.
Valentina is very professional and great. Very helpful on this company. Thankful
Yani had great customer service & she pointed me in the right direction I definitely recommend her to anyone thank you
I am grateful to GreatFlorida, especially with Valentina for the experience, she helped me at last time with a good quote and my new insurance.
Yani was great! She has awesome customer service & Im glad she was the one to answer my phone call.
Yani was the best!!! She is super nice & helpful. Amazing customer service!
Wow Yani was very professional and easy to talk with amazing service I highly recommend her, this decision was a no brainer
Excellent service. Totally recommend Valentina. Really helpful!
Yani gave great customer service. She was very nice and sweet.
The customer service I recived from Ms.Yani Ostolaza was amazing. I will continue going to her while using this insurance. Yani was amazing.
A big thank you to Yani for her amazing customer service and for being so sweet!
Excellent service 👐.If you ever need anything I fully recommend to ask for Valentina!
Amazing customer service, Valentina helped me a lot! She is one of the best!
The best service, already a year counting on your support, especially Valentina, for being there at all times. I dont change her, I dont change them for nothing.
Thanks for the excellent service Valentina. Highly recommended.
Amy Amy Amy is awesome. Me and my family are very happy because of Amys team services!!! I do believe that, they will cover all the United States of America very soon!!! I wish all the best... here is just 5 stars but I am ready to give 10 stars with my family!!! THE FASTEST AND THE GREATEST INSURANCE AGENCY IS THE GREAT FLORIDA INSURANCE!!!THANK YOU AMY!!!
Valentina offered me a great customer service, she really helped me a lot ✨
I have been working with Lenis from last 1.5 years. Shes always there to help, is super responsive, and I dont know how, but always gets me the best deals in the market!I have all of my insurance policies done via Lenis, and each time I renew, its even lesser work for me!10/10, would recommend!
Valentina, thanks for answering all my questions. Great job
Thanks to Valentina.She was very helpfully and treated me awesome.I
Yani was the best rep!!! Thank you girl for all your help
After doing an extensive search for a home insurance policy I contacted Great Florida Insurance and spoke with Lenis. She was great and got me a very good price in a policy. Definitely I recommend this place if you need a good price in a home policy.Thank you Lenis.
Valentina was so kind and nice. Excellent service.
Great service at an affordable price you cant beat that. And I owe it to one of the best insurance agent. Amy
Tony was extremely helpful in various areas of insurance for me. I know I can depend on him to put his fullest effort to assist me
Tonys ability to quickly comprehend my needs, matched with his diligence, quick response and end product delivery, made this experience 2nd to none. I highly recommend Great Florida Insurance.
We know that we are in good hands with GreatFlorida InsuranceThey can be relied upon to respond to issues quickly and always give good and impartial advice
Every time I have needed help or support in making the payments in a timely fashion when our insurance company was changed due to florida specialty going bankrupt, my agent: Ms. Laniz has always been extremely friendly, extremely helpful and always willing to share her expertise. I highly recommend using this Ins. broker firm and my agent.
I was attended by Lenis, she was very professional and I was well taken care of. I was very satisfied with the policy.
Tony was amazing he provided me with everything i needed for my business. He stayed in contact with me through the entire process makingit painless...if i could i would give him alot more than 5 stars.
Thank you YANI for all the help! You were an absolute pleasure!
Great customer service. Sally, thank you so much for always responding quickly & for helping out. Its very comfortable dealing with you guys. I’ve recommended this place to all my family & friends. You guys are doing a great job.
After changing two different agencies finally I found the best one in town, Great Florida Insurance, Customer Service, Lenni Ocasio, is very profesional, courtesous and friendly. She listen to you and give you options. Everything was done very quicky she respond emails and follow up right away. No complaints!! Recommended!!
Thank you YANI for helping my husband and I!
Mrs Zaki was professional, friendly and very helpful from the moment I called her to find me a reasonable car insurance sge went above and beyond and she got it for me in no time, plus she did answered all my questions. thank you Mrs Zaki you are awsom.Mr Agcham.
My experience is good with this company and I Will come back to it in the future 😍
Good service, thanks Valentina Kairus.
I used Great Florida insurance twice now. And I have recommended it for my friends and family. She gave us best quote out there for our 2 homes. They are definitely my to go to insurance company. I would recommend then 100%
I would recommend this company my agent Sally is wonderful she will assist with a simple email. I rate her 5 stars. Whenever I need something she is professional and very thorough with her work. Thank you Sally.
Im So happy to bo with Amy lnsurance
Highly recommended Great service Very professional and quick to respond or resolve my issue. Amy Zaki is the Best Thank you thank you thank you
Truly, the best insurance hunter agency! Staff member Lenis Ocasio, have gone over call of duty to get you the best insurance at the best price hands down. Superb Experience and Knowledge with the love towards customer support and caring watching over the customers needs for his/her home insurance. Thank you so much for your help and providing me the best quote for my home insurance and lender.Noel Rodriguez
I highly recommend great florida insurance there communication is on top and professionalism . thank u sally for all the help . u guys are amazing
I highly recommend this Insurance Agency. Jesse was extremely helpful and patient with me. She was explained in detail the policies available for my specific needs and she researched several companies to ensure the most affordable policy quote to fit my budget.I received my quote; explanation of policy coverage; documents to sign and return to Jesse; and proof of insurance, less than 45 minutes on my cell phone.Thats awesome!
They know their job with accuracy and responsibility. Thank you.
This is Husan, I have something to tell for costumers: DO NOT give your personal documents to other place if you have Insurance already, otherwise they make change themselves and give you peace of paper which is proof of your new Insurance and you lost your previous nice and friendly insurance!!! What I want say: I am happy to back my Great Florida Insurance after 5 days, but that 5 days gave me the worst days which I lost my real coverage!!! Trust me, do not loose your believe against to your previous Policy!!! I love Great Florida Insurance Service and I never do my mistake what I have done!!!I personally do recommend Amys team for you and You wont feel alone with them!!! I do love service and the fastest team here too!!!I am haaaaaapppyyyy with the Great Florida Insurance, wohooooo :-) :-) :-).ahh, I almost forgot to mention that: I am not ONCE with them... Dear Costumers choose right decision!!! Trust me: You wont feel alone with Great Florida Insurance!!! I love you Amy Zaki!!!
Highly recommended Great service Very professional and quick to respond or resolve any issue. Amy Zaki is the Best Thank you ⭐️ ⭐️⭐️⭐️⭐️
Lenis is very proffissional a life saver Amy the owner is the best .
Sally is absolutely amazing, She gets things done, no matter how many changes, questions, etc. You may have, she will go over and beyond to make sure you are taken care of. I cant thank her enough for all her help, as I am in the process of buying a new SUV and came across a few hiccups, I know I can count on Sally to make sure I have everything I need on their end, to move forward with my purchase.
This is the best agent i had . they help me to cut in half with the previous car insurance at State farm . that why I gave up State farm ( 2 cars policy ) and switched to Great florida insurance -Amy Zaki . My new agent Sally, she was so kind to have chosen an affordable program for my 2 cars insurance at Florida. Sincerely thank her and I would like to introduce to the Asian especially the Vietnamese community, try to call her - (Great Florida Insurance ) Hope we will have a better insurance with the most economical cost . thank . HUONG D VO
Great customer service, honest, and great sense of professionalism.
Will continue to do business with them I love Jessica she is the best in customer service and she always go above and beyond for my insurance needs. Great service overall
They are a great Team!!!..,very kind,helpful, friendly and work as fast they can!!.I definitely recommend this Company Insurance!**Thank you all ladys helping me, and specially Lenis O.👌
Love the service I receive through the Great Florida Insurance . They always take care of me when I need assistance. Sally is always helpful when I have any questions.
Sally has been such a pleasure to deal with! Ive never had a problem. Very satisfied!!
A++++++ Sally and Amy are truly the best!! Outstanding communication A++++++++++They work so so so so hard to get the best insurance rate with the best coverage. Outstanding communication. Sally You awesome!! Amy you are Awesome!!
I have been with them for a few years and am very happy with there Services. Anytime I have questions about my insurance there always there to answer my questions. Thank you all so much😊
Great costumer service, specially Sally and Amy who are always very kind and helpful. This is a responsible business with people of Integrity.
This place will put you out of business if you trying to insurance your trucking company through them . I make the mistake and I give them 3 chances to make things right but they prefer to use false document to find me a best quote give money on from as a down payment for nothing because my trucking authorities was suspended 2 time I even trying to get car insurance through this place and a month later we find out the insurance will be canceled because of there mistake . Go there on you own risk .....
Great Customer Service, they take care of you like if u were family and always explains any doubt. My agent Jesse is a great person always willing to help and explain any doubt.
Thank you yani for the help!!
My experience with GreatFlorida insurance has been wonderful, the agents are very responsive, A massive Thank you and apreciation goes to Sally for always taking care if my needs.
A++++++ Sally and Amy are the best. They work very hard to get the best insurance rate with good coverage. Outstanding communication. I have my entire family using this company for all insurance needs such as auto, home and commercial . My brothe from Weat Palm Beach has a trucking com6and he left his prior insurance company and started with Great Florida beca6of the rates and coverage for his trucks. We have several businesses and would not trade this company ever. I have saved so much money since Ive been using Great Florida and I feel important because I get the individualized attention from the staff. They really care about their clients. A+++++++ 🌟🌟🌟🌟🌟
Great insurance agency, awesome customer service, I always hated to deal with insurance but this agency is very professional, very nice employees, Jesse explained the policy and took me step by step. Happy customer, highly recommend.
It was a Great opportunity dealing with Great FloridaAmy is doing an awesome job and trying her best in order to satisfy customers needsshe is a very patient active listener and always have plenty of plans that fit customers needs
I dont like the service at all its all lies when you need them you find that you got scammed when you do the insurance everything okay like what you want exactly but the paperwork nothing from what thry said very disappointed
Im so happy to be with Amy Insurance