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Morgan Jewelers - University Place
575 E University Pkwy, Orem, UT 84097, United States
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Morgan Jewelers - University Place

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Ki
Review №1

Been waiting to leave a review so I would be able to talk about the durability of the ring. My husband did buy the diamond during the Thanksgiving flash sale in 2020 so we got an amazing deal. I have been wearing this ring for just under a year now and it still looks completely brand new. Definitely a big investment but it was 100% worth it. The quality of Morgan Jewelers is amazing. Beyond that, we had an amazing experience with Garrett who helped us through the whole thing.

Rh
Review №2

The sales associates are very kind and knowledgeable. Zian has helped me multiple times and I have found a ring I love!

Ne
Review №3

Absolutely wonderful experience! Let Chris and Garrett take care of you. We came all the way from Arizona for an engagement ring and Chris and his team were spectacular... we will be back!

Ke
Review №4

Gerritt was amazing. I called over the phone as a drive down there for me wasn’t possible. He gave me his phone number and sent me pictures of rings I was describing and helped me find the perfect ring for my fiancée! The prices are super reasonable and very professional people who genuinely want to help you find the perfect piece instead of trying to sell you the most expensive thing. It was all done very timely and non pressured. Will certainly go back for future jewelry for my soon to be wife!!

Ev
Review №5

My experience here wasn’t very good. The employees seemed upset that I wasn’t spending a bunch of money. The employee had a bit of an attitude and she seemed like I wasn’t important enough for that store.I ended up going to Jared right down the street and spent alittle more just because the employees helped find the best ring for what I needed.

Em
Review №6

My and my boyfriend’s experience here was amazing! We were helped by Mckenna, and we would recommend her to anyone!While we were there we felt no pressure whatsoever! Mckenna answered all of our questions (mostly mine) and did everything possible to help us feel comfortable. We felt at ease the whole time. Because of that, we didn’t feel the need to go to any other jewelry stores because we found exactly what we wanted.10/10 experience

Ma
Review №7

From purchasing my watch, jewelry for my girlfriend, or needing help picking out an engagement ring, I have always had an excellent experience here. Chris Ruiz has always been so helpful and such a great friend. Anytime Im in the mall, I always make sure I stop in to say hi :)

Ky
Review №8

My boyfriend and I had such a nice time here! We went as a spur of the moment activity, and it ended up being so fun. Gerritt walked us through the whole store, was able to answer all of our questions, and let us try on anything we were interested in (in a Covid-safe manner). The store is well organized, clean, and easy to walk through. I would recommend Morgan Jewelers to anyone planning on getting engaged soon, looking for a new accessory, or wanting to get a special gift for that special someone. We plan on returning soon!

Ra
Review №9

This location is great! Chris (Im pretty sure is his name) is great. He sold us our ring two and a half years ago and still remebers us. A diamond in my ring had fallen out and we asked if the warranty covered it. He took care of us then and there and let us know when to expect it back. Theyre also going to redo the white gold on my band so it looks brand new. I told my husband that customer service is like marriage: make the wife happy 😂 we left very happy and felt we were in good hands

Vi
Review №10

Came into Morgan Jewelers today after having a bad experience in a Jewelers located in the parking lot. Was met by both Chris and Kaylee. I needed a new battery for my watch. Both of them were friendly and amazing. Though it was very tedious for Chris to replace my battery and it took him some time, he was always cheerful, professional and never showed any frustration. I really enjoyed my time in the store. Kaylee helped other customers while I waited. She was informative and so friendly. Though the wait was long (to no fault of Chris) I enjoyed myself, had a good look around and promptly came home to tell my adult daughter she needed to go there for her upcoming purchase. Thanks Chris & Kaylee!!!

Ha
Review №11

Morgan Jewelers is the last retail jewelry store in University Mall, and it shows why! The staff are all very friendly and genuine. They are always putting their customers before themselves and truly care about their experience. Whether it’s shopping in-store or fixing an issue, they make the customer’s happiness their goal.

Le
Review №12

The thing I liked most about my experience was the employees. I walked in. They said hi and totally gave me my space! Most times at different jewelry stores I feel like they crowd you and hover the entire time! I didn’t feel that was at all. They can quickly when I had questions and stepped in when they thought it’d like something I missed. They even cleaned my ring and inspected the prongs to make sure the diamond was still secure. I really enjoyed my time there!

Na
Review №13

Great experience getting the ring I needed and got exactly what I wanted and my wife loved it. Great staff theyre super friendly and very helpful. Also watching out for their customers safety feuding COVID

Ra
Review №14

The service is good and the people who work there are friendly and have helped me in the past over some questions i had about jewelry.

Ba
Review №15

I went there just to look and see what options they have. I wanted to see price ranges and see what variety was in the store. Everyone was nice and I was happy to find a beautiful bracelet discounted 30%

Co
Review №16

I recently mailed my rings to be repaired, resized, and cleaned. I am so pleased at how quickly Morgan Jewlers was able to complete this. I am thrilled at the result! My rings look like new! They look better than they did when I purchased them decades ago! I cant stop looking at my hands.

Br
Review №17

Morgan Jewelers was very pleasant to work with! Very low pressure and friendly. Gerritt was great! We’re very happy with the engagement ring we purchased!

Sa
Review №18

The manager is super nice, and getting my ring re-sized was easy peasy. Also, Im not a big jewelry person, but the selection they have is fairly varied and classy.

Ri
Review №19

Truly a great place, especially when your in the market for THE RING. The staff was so helpful I really couldnt have asked for a better experience.

Ta
Review №20

I went in to get my ring cleaned and my expectations were more than exceeded! I wear my mom’s original wedding band so it is very near and dear to my heart but it was in desperate need of polishing and cleaning. I didn’t have to leave my Ring for days or overnight, nope, they did it in about 15 minutes! It came out BEAUTIFUL!!!! I will be taking it back when it needs to be cleaned again.

Si
Review №21

I have been to this store two times in the last several months, and both times I was fortunate to speak with Chris Ruiz who gave me fantastic advice about my jewelry. He is friendly, helpful, and generous with his time. Clearly he enjoys taking care of his customers in the most professional way possible. At the same time, he makes you feel like a good friend.

Da
Review №22

These guys are awesome! They have always been open and honest with me and have worked with me to get me the very best deals. My wifes wedding ring was destroyed because we had to cut it off of her and it separated the 2 parts to her ring in a bad way. They not only repaired it, but they did the impossible and restored it to look like the day I bought it 7 years ago for just $90. I also got a replacement ring for myself that I really like, Kayla, Chris, and McKenna have all been wonderful to work with! Seriously, if youre looking for an amazing wedding ring for a terrific deal and excellent customer service, this is the place to go.

Ni
Review №23

My ring looks so sparkly after they cleaned it! Super nice guys and super fast. And even still open during the social distancing. Amazing.

Sa
Review №24

I came in for a ring cleaning and the two ladies who helped me were really friendly and knowledgeable of how to clean jewelry. They gave me tips on how to better care for my pearl that I really appreciated. I looked at the rings too and they have some very unique and beautiful pieces! Its nice to find a jeweler that doesnt just push what everyone else is wearing.

ca
Review №25

Bought earrings from this location and love them manager Chris and associate McKenna were very helpful thank you

Me
Review №26

I got my ring cleaned here, I was initially nervous because my ring was custom made with wood but they took such good care of it and it looks new again 😍

Ka
Review №27

I love coming into Morgan Jewelers. They are always so helpful and so kind. The only place I buy any jewelry!

Ch
Review №28

Excellent spot! Helped me with a wrist watch that needed adjusting. Cheyanna helped me out and was extremely friendly and helpful. Definitely recommend them.

Co
Review №29

Every time we come in, we leave satisfied and feel more educated on the products they have to offer. Every time I go out to jewelry shop, something keeps taking me back to Morgan’s! We definitely feel taken care of, especially by Chris! Super awesome and friendly guy and salesman. He’s very kind, and is very knowledgeable about the jewelry and what Morgan’s has to offer. We will be purchasing our jewelry here in the near future! 💍

Ma
Review №30

I went in just for a cleaning. They were fast, and I loved that they weren’t pushing me to buy something. The conversation felt comfortable and they let me know I could come back anytime for a free cleaning. My husband and I are thinking of upgrading the stone in my ring and will definitely be going here when we’re ready!

Je
Review №31

Quick, well done and just plain nice!

Da
Review №32

Chris, Makenna, Garrett, and Kaylee are extremely pleasant to do business with.

St
Review №33

Went in for a ring cleaning and I was not disappointed! They were so nice and friendly. Thanks for making my ring look new again!

Ta
Review №34

Nate was great. He took the time to explain diamond cuts and ratings. Loved feeling like I was the most important person in the room even though I only had my ring cleaned. Would definitely purchase from them in the future.

St
Review №35

They are awesome 👌

Ke
Review №36

I love Morgan Jewelers! Every time I’ve shopped there has been a positive experience. Their staff is friendly and knowledgeable and not pushy at all. They will help you find the best piece for your price range! We bought my wedding bands their and I couldn’t be happier!

Ke
Review №37

Went in to get my ring cleaned and had a great experience. The girls working were so friendly, and super helpful! My ring was cleaned quickly and looks so much better now! Thank you!!!

Cr
Review №38

They were very nice and very helpful! I didnt buy my watch there but they still treated me as if I did! They removed two links in my very expensive Beitling watch. I offered to pay but the gentleman absolutely refused to take my money. Very impressed. Ill go there for my next watch purchase for sure!

As
Review №39

Went in for a little Valentines gift and the gal helping us was so kind and let us look at anything and everything we wanted. Left with the cutest little ring, and I will definitely be back again!!

Ko
Review №40

This place was amazing. The employees are awesome and did a fantastic job helping my wife and I find a ring and stay in our price range. We custom made a ring and it arrived earlier than we were told and my wife absolutely loves it! When we got home we found that a diamond was missing and took it back the next day. They fixed it very quickly. Highly recommend this store. They actually seem to care about what you think and what you want and even though they get paid commission their main priority is to make sure you are happy with what you are getting

ma
Review №41

The staff are so friendly and helped me find exactly what I wanted within my budget and without any stress. I didnt feel any pressure while shopping and loved their selection. Overall, I was super pleased with my experience and am excited to work with them again.

Ja
Review №42

Such an amazing place to do business with. I was referred here to buy my ring as well as my fiances ring. They even helped me in planning my proposal and made me feel like they truly cared about this journey. Very sweet staff who really cares about your individual budget and wants. Would recommend to anyone who is looking to buy a ring.

Hu
Review №43

My wife and I have worked with this branch for over a year now. Honestly could not be more impressed by the customer service we have received. They were extremely helpful in picking out a ring for the style my wife liked based off of a few pictures. She absolutely loves the ring. We have had It resized and cleaned a couple of times and they have been very workable. Although we have only come into the store a couple of times, our names are remembered and we are treated great. They have definitely earned future business from us!

Co
Review №44

Stopped by to have my wedding ring professional cleaned and was surprised when they offered to do my other two sterling silver rings as well. They even reshaped my (embarrassingly) bent CTR ring. I expected to have to leave my rings overnight, but they took them right back to do immediately. Everything looked sparkly and gorgeous again. Super happy!

Ra
Review №45

Such a great experience here! Fun to look at all the jewelry. So happy with my sterling silver earrings. Customer service was top notch!

Tr
Review №46

Went in for a ring cleaning. They were super fast and easy to work with. My only complaint is I could still see some dirt inside the split shank of my ring, but nobody else would see that but me.

Ca
Review №47

I just went in to my the battery replaced on my watch. I was greeted and treated like a long lost friend! Love the experience and will certainly return for any future purchases etc!

De
Review №48

When we were looking for my wedding ring we started on one end of the mall and worked our way down through the jewelry stores. We had some horrible experiences at other stores, and I was really disappointed in the other stores rings. Morgan jewelers blew me away with their rings and customer service. Nate and Chris are awesome! They helped us to save money on the wedding band and his ring when they could have very easily over sold us! Very honest and friendly even when we’ve been back just to get it cleaned. UPDATE: We had a problem a ring and they were incredible with getting it fixed. No hidden fees or charges.

Sh
Review №49

Brought my grandmas ring in to be cleaned and the staff was so helpful making sure I knew what to expect since it’s antique. It looks beautiful and they made sure I was 100% satisfied!I’ll definitely come back again!

Jo
Review №50

My husband & I chose rings at Morgan Jewelers a little over ten years ago. I decided to get the pure titanium wedding band for him because we were told, Nothing will hurt that ring! Four years later, it saved my husbands hand when the hydraulics on a 200 lb cannery lid failed and it came down on the hand he was resting on the rim and bounced off the ring just far enough for him to pull his hand out in time. Since then weve been in several times over the years and have always had the friendliest and most courteous service. They are the BEST!

Ki
Review №51

I just want to say how much the team Chris and the Asst Mgr and the Mgr did for me I took my wifes ring that I got 17 years ago she lost the middle part of of the Diamond and 2 small ones on the side took it in there a week ago they did a great job at fixing and made a great new look for her and boy was she happy thank you very much MORGAN Jewelers team. I have been with you for 17 years the first one I ever meet was Mike H he was great and I would follow him where ever he went but he past away some time ago but the team in Orem took really good care of me keep up the great work Thank you Travis B.

so
Review №52

These guys are simply the best. I bought my wifes engagement ring from them almost 4 years ago, and I went back and got a wedding band as well. Nate and Ben both helped me out and couldnt have been more helpful. They listen to you and help you get what youre looking for, not simply what they think is best. Definitely going back the next time Im shopping for jewelry!

Je
Review №53

Great store! Not pushy at all and dont overwhelm you. They also cleaned my ring so quickly and it looks like a new ring!

Ze
Review №54

The ring I bought was a good price and I liked that the employees were knowledgeable about the ring I purchased. Also, Chris explained the warranty and I know it is well worth the price to protect the ring. Great service and quality. Thanks!

Sa
Review №55

Killer service. Friendly, helpful staff. Knowledgeable and patient! Definitely recommend hitting them up.

Ve
Review №56

They always lie with the specials they call you to go and then nothing dont trust a word from the manager in there. They call us to give us and extra 25 discount and a free earrings good liars they did not did it. We went there to loose our time.

Co
Review №57

I got my ring cleaned and they were fast and efficient. My ring looks great.

Je
Review №58

Great service!! The staff is wonderful, the Manager is amazing! Have been buying from him for over 10 years! He even helped my 9 year old son pick out a ring for me..We recommend them to everyone. Returning customer for sure!

Ka
Review №59

I talked to a girl named Riley here and she was so sweet and helpful!! Definitely will come back in the future!!

Je
Review №60

They did a great job cleaning my ring. It’s super fast, they said if I want it extra clean to leave it for 10-15 minutes which is still fast!

De
Review №61

I got my ring cleaned for free and they checked to make sure the diamond was secure and made it shine.

Ch
Review №62

The staff was great! I went in for a ring cleaning and they were quick and my ring looks great!

So
Review №63

Alex was so great. Awesome customer service. They are great at cleaning rings. And just very friendly. Thank you so much! My ring has never looked better.

Pa
Review №64

My husband and I went to have our rings cleaned, and it didn’t take that long to clean it. They said it will only take 10-15mins. They were done by the time we came back! I also like how we were greeted happily as we came in. Very friendly and accommodating staff! :)

We
Review №65

I was just looking for a simple something for a hundred dollars or so and the manager personally helped me find the perfect ring. He worked with me to fit my exact budget and taste.

Jo
Review №66

Bought our wedding bands here just last week and got a great deal! Also incredible service. Had the rings delivered over night for us to pick up the following day. So happy with the rings and our shopping experience with Morgan Jewelers and their amazing personell! Huge thanks!

Tr
Review №67

Riley, and marites, are the best. They were so very helpful with helping me pick out a wonderful gorgeous watch very hospitable generous, etc, too many awesome things to list thank you all so very much Morgan Jewelers and these two women will always have my business

An
Review №68

Nate was awesome to work with. He cares about your personal needs more than just the sale. Super helpful and knowledgeable!

Ma
Review №69

Ive bought a ring, band, and three watches from these guys and they are by far my favorite. They are super easy to work with. I bought a watch and was at my max credit limit so they called to extend my limit so I could get another one! Super friendly and great people.

Jo
Review №70

Kaylee is the best she did a wonderful job on helping me remove some links from my watch today. Definitely recommend swing by to check out their products and great service.

Je
Review №71

I stopped by to get my ring cleaned the other day and the staff was super nice! I left my ring for just a few minutes and came back and it was so shiny and sparkly. Just like the day I got it 22 years ago!

Sp
Review №72

Nate the manager is super friendly and knowledgeable. Every time I buy something there I never regret it. Overall great customer service and anytime I need a present for my wife I head over there!

La
Review №73

They cleaned both my mom and my rings and they look beautiful! The employees were super nice and we had a great time chatting with them. Will definitely go here again.

He
Review №74

I’m so happy with how amazing my ring looks after having it cleaned. Highly recommend Morgan Jewlers!

Pe
Review №75

Mike was great! I appreciate the time he took with me and for his knowledge of watches.

Ki
Review №76

Super helpful! My husband had a wonderful experience working with them. They were honest, and helped him get exactly what we were looking for. We will be visiting this store again for sure!

Od
Review №77

Amazing customer service!! They had a wide selection of necklaces, we were able to find what we wanted. Would recommend going!

Am
Review №78

When I was little, I remember my Oma taking me to a jewelry store in the mall and letting me look at all the pretty things. I walked away positive that my future wedding ring would include an opal 😆 Guess what? That same jewelry store (Morgan Jewelers) is still in the mall! They mustve liked me because they let me stand on the other side of the counter.It was a pleasant visit and both the employee that helped us and the manager were super friendly and shared a lot of information about the jewelry we looked at!

Je
Review №79

When my jeweler went out of business I was struggling finding someone to take care of the upkeep with my ring. Morgan jewelers offered to take over with a discount and were SO helpful and easy to work with.

Mo
Review №80

I got my ring cleaned at this location and the staff is always so friendly every single time!!

Ma
Review №81

Employees were very helpful and friendly without trying to upsell me. The sapphire earrings I got are beautiful and great quality. Bonus, they gave me cleaner for the earrings, and cleaner for my wedding ring too that wasn’t even purchased with them!

Ev
Review №82

I just had the most wonderful experience! Love the customer service and Nate, store manager, is awesome. I definitely recommend it.

Ch
Review №83

Very accommodating to my personal preferences. Super prompt at preparing and presenting the ring. Incredibly nice and not pushy staff. Would definitely recommend!

Jo
Review №84

No pressure and super helpful!

Sh
Review №85

Got my ring cleaned here today and they were so friendly! It only took 10-15 minutes. Great service and staff.

Ch
Review №86

The manager Chris is an excellent manager! Great staff not pushy at all! Thanks yall

Sy
Review №87

I went to have my engagement ring cleaned, and they went ahead and cleaned my wedding band too. I didnt expect a huge improvement, as I didnt think my ring was all that dirty. But I got my ring back and it looked brand new, more sparkly than ever, and they even buffed the gold to get rid of some minor scratches.

Je
Review №88

I loved how sparkly my ring was after I took it to get cleaned! They were professional, kind and quickly got my ring cleaned so I could be on my way. I was very happy with the service I received here!

Br
Review №89

Worked with Chris, he was great helped me a lot very knowledgeable and patient. Would recommend him to my friends.

Ch
Review №90

I had the best experience here, the customer service was amazing! My ring was cleaned quickly and they answered all of my questions about their products without pushing me to purchase anything.

Sy
Review №91

The man of your there is awesome totally customer oriented place for 1st love to go there

Ki
Review №92

They take great care of their customers. Great selection of rings and watches.

Ga
Review №93

They are absolutely awesome!!!They helped us so much in selecting our rings and gave us so many payment options. Costumer service was great, very helpful and patient.

Er
Review №94

Wow...I took my watch in to get the battery changed. When I picked it up they told me it was in the house!!! What great services. I love this place!

Ju
Review №95

I took in my fiances engagement ring to get sized. They were really knowledgeable and the ring was actually finished early. The only thing I would complain about is the amount of money spent for the sizing.

Ki
Review №96

The store manager Cheyanne is amazing! She makes sure that every customer is taken care of. They definitely went above and beyond for me. I will be back!

Sa
Review №97

Great customer service! Usually I feel pressured or uncomfortable in jewelry stores. Not here. Received great advice and assistance

Ja
Review №98

My fiancée and I came looking for an affordable engagement ring specific to her and we were absolutely blown away at the amazing service we received. If you ever come looking for a ring ask for Chris, hes fantastic. We were so impressed at his sincerity and relatibility! I definitely recommend this location!

Ma
Review №99

Staff was friendly and helpful and ILeft with a sparkly clean ring!

Lu
Review №100

These guys are great. My fiance and I went to kay and we felt pressed and over priced.But we walked into Morgans and found the exact ring we were looking for. People who really listened to us and what WE want not what the sales rep wants you to buy or the company wants you to push upon the customer.Very happy experience. Highly recommended!

Information
22 Photos
100 Comments
4.8 Rating
  • Address:575 E University Pkwy, Orem, UT 84097, United States
  • Site:http://morganjewelers.com/
  • Phone:+1 801-224-1871
Categories
  • Jewelry store
  • Jeweler
  • Watch store
  • Diamond dealer
  • Watch repair service
  • Jewelry repair service
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:Closed
  • Sunday:10am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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