They lie. They aren’t honest. When I moved in they didn’t clean the apartment. And now they want me to pay them to clean it. They lose contracts. I moved out months ago and still trying to get my deposit back. They charge you more and sneak charges in. They have very poor management. And always fire and hire. They try to avoid mistakes on things because they don’t want to lose money or they don’t like to face it.They like to show you the nicest room in the apartment. But that’s not what it looked like when I moved in. But I couldn’t get out of my contract.They charged me an extra month after my contract ended.When I called them to figure things out they never answered. Or when they did they would do everything possibly to avoid what I was saying. Very poor management.The apartments are gross and never clean. Moving in I had to deep clean everything with my family because they didn’t clean it.You pay more then what you get.Do not move here. Save yourself money and less stress.

Take time to look at the most recent reviews. They have really slacked this year. Hopefully this next year will be better. I know a lot of apartments didnt have AC for quite some time and never offered to lower rent for those months.They also keep going through maintenance guys which could be due to poor management. They neglected the lawn for months and also have now let the garbage pile over the dumpster quite a bit... like it would probably fill a second dumpster by now. They also had us only using two bathrooms for about 6 months since once was in such bad repair. Honestly the only reason Im staying is because of the proximity to campus.it seems like the new management is much more caring and reasonable however so Im optimistic.

Nahhh, this was the worst place ever. Their example room that they show is way more nice than the actual room that they put you in. They assign you with 7 other roommates in one apartment with a small kitchen with 2 fridges. They put a boot on my car and fined me without warning because I didnt have a car sticker and I came back from vacation on the week they started doing checks.I tried to sell my contract and it took them a full week each time I had a buyer to generate a buyers contract and by that time the buyer had lost interest. It happened to me with 3 different buyers and almost a whole month of wasted time because they wouldnt generate a simple document to send through email to the buyers. I had to call in each day to remind them to do it and each time I was told by Greg, yeah well get to it in the next 30 minutes or so... it was never attended too until I went in person and had to physically be there. I can understand maybe a day or two of delay, but this would go on for a week or so each time. It was so frustrating and all I could do was wait.Its not fair that they do this to college students. They charge too much for a shared room and an arm and a leg for a private room. It was a rookie mistake moving in here my freshman year, this is fair warning to all other 1st year college students to not make the same mistake.

This apartment is terrible! Please do not rent here! The pictures on their website are really nice but in reality these apartments haven’t been clean throughly probably for ever. The “manager” who told us were the apartment was said he was going to clean out the window sill it was a little dirty. SERIOUSLY, this is clean!!! Not to mention the carpets are literally gross there’s dirty finger prints on the walls and door. The window has a hole in it and cracked plus no screen. The “ managers”are absolutely no help, do not respond to email phone calls and keep the office doors locked on move in day. Not to mention they put everyone with ESA animals in that one apartment, 2 dogs, 3 cats that couldn’t have been spread out through out the complex? We specifically asked for an apartment with NO cats and there’s three other cats! Just so you know I’m leaving negative reviews until management responds!

I wish i could give zero stars. i haven’t even been here 24 hours and this has been a terrible experience. i have an esa animal and they put everyone with an esa animal in the same apartment. two dogs and three cats in one apartment is ridiculous especially when i said i did not want to be in an apartment with other cats. the apartment doesn’t even look like it’s been cleaned within the last year. i have tried to contact anyone who can help me and i have gotten absolutely no help. i emailed, went into the office, and called and have gotten no help!! never staying here again, or telling anyone else to.

Run like the wind dont fall victim to this place!

I lived here for the 2020-2021 school year and had a rough experience, but they recently hired a new apartment manager who seems to be way more organized and who obviously cares about the tenants. I think the upcoming year will be much better for whoever lives here.My own poor experience also had a lot to do with some really awful neighbors, who I assume are also moving out.I did love the location for this apartment! Right by several bus stops and the pedestrian bridge, very close to Walmart and Winco, and within walking distance of UVU.The kitchen also has lots of counter space which is very important when you have a lot of roommates. (There wasn’t enough cabinet space, though.) The bathroom setup works well and easily accommodated 6 girls when I lived there. The living room is a good size. There is tons of natural light, which is super important for anyone with seasonal depression.Overall, my experience was pretty awful, but that was mainly due to poor management, and the new management team seems super cool. The apartment itself has a lot of potential.

I am currently a resident at University towers and I have to say I absolutely love it! The apartments are spacious, my assigned roommates are great, and the staff is amazing! The office is open conveniently on weekdays and is always willing to help after hours in cases of emergency. One thing that has made my time at UT so great is the freshman program organized by Jessica Barber. Through this program I was able to meet with a therapist once a month, attend fun activities and get togethers (in addition to the events already available to all tenants), receive info on happenings in the area, and so much more! The complex is close to campus and the orem central station with a bus stop right out front. The roommate match system is great. I personally love my roommates and have become close friends with many of them. Even in times of conflict, the staff is great at helping us work out the issue. Theres a gym and yoga room as well, open to use for everyone. I can confidently say Ill be signing on for another year with towers, and for anyone looking for housing close to the uvu campus with great staff, spacious living space, and great programs, I highly recommend university towers.

This apartment certainly would not be my first recommendation when asked about places to live in Utah valley. Management has gone through a lot of changes, they are fun and try to have little events on occasion, the apartment itself is trash. When I moved in it looked like it was never vaccines, carpet is full of stains, my dryer is broken and is still broken, along with my dishwasher, handle was ripped off the microwave somehow, and one day I leaned on the counter top and it just broke off, it wasnt even glued to the cabinet. There has been one single cleaning check which is frustrating because my roommates are a huge mess and refuse to clean unless absolutely necessary. And its way overpriced.

I wish there was a zero star optionTo begin with, the prices for a shared room, and cram 8 people into a single apartment is an absolute joke. You may think its going to be fun meeting new people, but all your roommates end up staying up all night while you try to sleep, and feel like you have absolutely no privacy.The worst part about the complex was trying to move out. I had finally found someone to take my contract, only to find out the office was closed for a MONTH between December and February (the peak weeks when people are buying and selling contracts). With no way of being able to contact the office my buyer lost interest. When I was able to find someone else months later, it took them multiple weeks to make a contract for this person, even with me calling in every day to remind them.All in all they prey on incoming freshman who dont know any better. Youre better off finding a private room in a townhome or something else, and youll end up paying the same price

Management is an absolute nightmare to get ahold of or interact with in any way. lack of maintenance workers was awesome because our water heater has been out since July 7th and todays the 30th still cold. Most likely Ill receive some sort of punishment on my credit for being this honest because its happened to previous tenants. Dont live here at university towers Dont waste your money they dont even give you an inspection form when you move in so youre automatically paying for damages from previous residents at the end of your lease.

The guy who works at the front desk (Jackson) is SO COOL. He helps me with finding lost packages all the time and is super friendly. He is the epitome of great costumer service and he deserves a raise. Wonderful staff.

My experience at university towers was not great. To start, the parking garage always had trash in it, the air conditioner did not work properly, then the heater didn’t work well either. Probably the worst part of everything was the WiFi. We had online school because of covid and it was hit or miss if the WiFi would work that day. It made some terrible situations for tests. Forget about being able to game on that connection. The bathrooms do not have good ventilation. Even with the fan on, the moisture buildup required us to regularly clean off a black looking buildup.

Ok, so I wasnt even able to go in to see the room after seeing the lease. I was misguided on the layout of the lease and they didnt run a proper background check. I will be honest with everyone, I do not have very good credit. Cirtianally not good enough of one to rent a real apartment. But now Im stuck paying? Are you serious!? You just want my money and wont take into account I was promised a different room rate that I could afford and that I havent had a job for over a month now and that my credit is pretty bad. All they had to say about it was that I should have read the lease, because it was a takeover.Either way they should have walked me through it in depth and did a proper check of credit, job history or whatever an actual apartment complex would check before they approve someone. Im not saying I am but I bet if I committed a small crime they would still let me into a room with how much of a background check they did on me. I was promised that the rent was fixed at 350 utilities included. But its not its 429 for a private room. And that is having utilities included and the rent is fixed at that amount for students which I am not. I am only going to pay for the one month cause apparently that is what it is for. But I am no moving in for being misguided and lied to. I saw the rent listing on facebook from this one girl. I am not going to say her name because that would be inappropriate, but it felt like she cheated me, she promised me it was 350 for everything private room with utilities included. She lied to me and when I was saying that she lied to me and practically stole more money didnt have she laughed. She laughed and said you should have read through the lease more its your problem now hahaIm sorry for this long review, but whatever you do. DO NOT! go onto facebook and talk to someone, they will cheat you out of the money you have. If you go to the actual office you should have a better experience. But I beg you to read through everything, they may end up trying to take your money away too and cheat you out. But if you make it through it are there living there happily as of right now, congrats

I have lived at University Towers for the past year and I have really enjoyed my time here.Every single thing that you need is online, when I have to pay rent, its at a click of a button and if something is broken, a quick work order and its fixed.I have met so many amazing people here that will be lifelong friends. One of the girls in the office Eilen lives across from me she always helps me when I need something and the management is amazing, especially Lia, and Julia. I recommend this place.

This is hands down the worst apartment complex in Utah valley. My AC, dishwasher and television all did not work. When I first moved in, there was cat hair all over every wall, the kitchen was a disaster, cat toys were all over and clearly nothing had been maintained. I popped 3 tires, because there was glass and nails all over the parking garage. They never respond to your work orders ever. They promised a hot tub, quiet library, and freshman housing- I lived across from 30 year old men, there was no library and the hot tub is an empty hole covered in ply wood & leaves. I also had a roommate steal things from me, and she clearly did not have a background check, credit check or anything done. She hadnt even fully signed her lease and they let her stay, bring friends over to spend the night and scream at all hours, and use all my stuff. University towers is the biggest waste of money.

Most unprofessional place ever. Don’t ever sign a contract with them. Tried to sell but they took FOREVER to get their contract for them. Said it was okay to give them the keys and have them pay rent. But sadly the office took weeks and the buyer backed out due to a lack of commitment and communication from the office.It’s crazy how hard they are to deal with and while this is happening they are selling other contracts to people and it seems weird that they can get their contracts to them. But not for me? Hmm…..I’m surprised the better business bureau hasn’t been made aware of this place.

I love how the management is willing to help YOU personally! I was able to get a package I needed, even when the office was supposed to be closed. Definitely enjoying my time here at University Towers!

I love new management Greg. He is really excited to add new amenities and he takes my concerns seriously and handles them quickly. Ive also seen him actively try and get better at managing. The rooms are spacious. There are two fridges and a dishwasher. They let me have my emotional support animal once i had the correct paperwork. Its a great set up!

My husband lived here before we got married and was completely screwed over by management and billing. He transferred his contract over to someone else, but was still charged each month. We contacted the office every month informing them of the mistake, and each time they said they would take care of it. After a few months, we received a bill for over $1,000 that we did not owe. It was almost impossible to get in touch with management or actually speak to someone who could clear this up. After weeks of failed attempts to get in contact, we finally heard back. They informed us that the contract never went through, even though the guy who took his spot lived there and made payments. Why didnt they inform us of this issue MONTHS before they let payments rack up without our knowledge??! They didnt even try to bring it to our attention, even when we called trying to sort things out each month! It was deceiving and they would not waive the fees, so we had to pay. We are GREATLY disappointed.

Our Ac has been out for a monthish. They claim 1gb wifi its more like 3 to 4MB so dont expect anything good.

Loved living here! The new management team is on top of things and have so many great plans for this place!!! I loved all of the events they did! Great experience and good memories from living here :) highly recommend for those looking for a place to live whether you are a student or not :)

Overall I had a great experience with University Towers! The apartment complex management team switched during my lease and the new staff is so accommodating and friendly. I can promise you that the negative reviews on this page are from the previous owners. The new staff is A MILLION TIMES BETTER than before. I loved meeting new people and it was so convenient being so close to campus. I highly recommend giving University Towers a shot

A friend once asked me, Whats the meaning of life? Its been on my mind since that day in 2nd grade. Fast forward 12 years later, and I move into University Towers. I found it to be the pinnacle of human living. (and I temporarily lived in the playboy mansion for a photography gig) While I have lived here, Ive not only found the meaning of my own life, but I have been able to inspire others in my life to turn to God and leave every unholy thing behind them.I dont plan on moving out, and if allowed, I would like to raise a family here someday. Thank you Nelson Brothers

I have lived here for three days and it has been a nightmare. I was not informed that there was a dog and a cat in the apartment I was moving into. Management was very difficult to work with while trying to move in and has since disappeared. I am allergic to cats and had to be taken to insta care due to respiratory issues from living in an environment I am allergic to. I have been unable to contact local management as they are on “vacation” and according to my roommates have been for the past three weeks. I have also reached out to the regional headquarters and still have not been moved or given any guarantee of fixing the issue. At this point I can’t even be in my own home because it’s making me so sick but management could care less. Don’t move here. Even in emergency situations, management couldn’t care less about helping their residents.

I really enjoy living here! The management team here is really responsive, and the current manager, Greg, is great! Theyre all really helpful, and the office often holds fun activities. Great place for freshman, and alike.

Lowkey university towers is kind of slacking in a ton of areas. The wifi is absolutely terrible. We were told moving in that it would improve but they never fixed it. Dont expect to do any actually important school work on the wifi.

The high star reviews are offered discounts as most apartment complexes will do. I don’t believe any of them.The management here has been a joke the whole year I’ve been here. I went to get a guest parking pass a month ago and the girl who was all alone in the office actually said, “oh good, something I actually know!” They don’t train their employees.We had a girl purchase a contract in our apartment from another girl and they actually lost the information for the new roommate completely.They also didn’t have a maintenance guy for a while and what they did do for us was an awful job. We had mold all along our ceiling in the bathroom and when we put a maintenance request in, they just painted over it.We have had a leak from the apartment above us onto our kitchen walls for months and when we put a maintenance request in, they did nothing and said they took care of it.We have had a bug problem in every single bedroom as well as our sliding glass door. When the new manager came she told my roommate it wasn’t a big deal and she thought she was told there were maggots in the walls. When my roommate said she never mentioned maggots before, the manager said “OH IT MUST HAVE BEEN ANOTHER APARTMENT.” Eww...They ended up cleaning the one bedroom and then all the bugs crawled back in literally later that day.I put in my own EMERGENCY maintenance request for the bugs in my own room because they were crawling on walls and the ground. It has been in for about a month and nobody has come to look at it at all. Nice to see how they deal with emergencies.I would also say it’s pretty unsafe. There aren’t cameras in the upper parking lot and in the stairwells. People will sit out there drunk and smoking at night. It sucks when you come home around 10pm and have to worry about your safety because people are cat calling you.Oh, and someone stole one of my roommates cars a few months ago from the apartment property.Overall, this is just an awful place to live.If they implemented locks on the outside doors to the building for safety, had a reliable maintenance team to do a TON of work, and if the management had any idea what was ever going on, it would be a pretty decent place.But the prices are just outrageous considering what you’re getting when you move here.

The first management that I was with was not good at all and never responded. But with the new staff I get emailed back on time with all the information I need! They have great customer service skills and will help you with any problems you need. I definitely recommend living here now if you want a good freshman year and to find friends for the rest of your college experience!!

We got new management a few month ago and theyre awesome! They are so helpful and so fast to find answers to issues. Also the apartments are beautiful and spacious. Everything is so homey and welcoming. All the residents are so nice and its so fun to live here!

This is the absolute worst place you could rent a room from the front door got shot and it took them three days to even put plywood on it and took months to fix it.

I have lived here when I went to UVU. If you are a freshmen this is your best bet. Why? because it is so close to school walking distance, you meet alot of people and it is very very safe. However University towers do lie about things such as having cable, we had put in orders multiple times and did not get cable which is fine because none of us watched tv. The wifi was pretty good, make sure your room is completely clean before moving in because there is a chance they did not actually clean the room. the room checks are pretty chill. I thing all in all it is a great choice for a freshman dorm. I have no reason to lie. I enjoyed my stay it has AC and Heat, and a pretty nice set up. There are always events to meet people, good parking and always have snacks. the front desk is 50/50. sometimes you might get someone who is nice like Aubree or you can get someone who always has an attitude like Jessica. it is fairly close to everything and have fun event nights. the fridges are big. If you have any questions let me know and I will be happy to answer them honestly!

Its nice here.I like living here and how easy it is to use everything. The parking is very nice, apartments are nice but could use better amenities such as the right amount of seating, replacing the furniture thats broken and what not. A faster response to maintenance calls would be great too. And cleaning up the amenities we have on the property such as the spa and grill area behind the clubhouse. But other then some of those small things it is pretty nice living here.

I have lived here for the past two years. It is a great place to be at it is super close to campus which helps me save gas. Management is very kind and helpful to everyone who lives in the apartments. In particular, Jessica has been very helpful and always has the answers to my questions regarding the apartments. I enjoy the actual unit very much, everything I need is in the units which makes everything easier.

Looking at my last review things just got better here. The new management is great and there is just so much more planned for this complex. Parking is no issue and the office people are so much more attentive towards resident issues. Awesome place!

The last thing I would do, is live here. I worked here as a CA, where they paid me less than what I was promised, and when I got injured on the job, my employers lied to workers comp, saying that I was faking the whole thing. Its been a year since I was injured on the job, and my case is STILL under investigation because my boss lied about my injury. My whole job was built around lying every day to current and potential residents. I was told to say we were under renovation when tvs were missing in the exercise room, when in truth we were stolen from. I was told to keep hidden fees a secret to potential residents, as a ploy to get them to sign up, and then give them no chance to get out. This is the Hotel California that the Eagles sing about. Nelson Partners is a corrupt business, and scrape money off innocent college students who dont know any better. They dont care about their employees, and they certainly dont care about their residents. Find somewhere else to live.

I wake up 20 minutes before class starts and I still make it to class on time.PlusJessica and Paul are awesome and will help you out if you have any problems.Great place to live. Adventure is out there people.

Remodeled spacious apartments were great! My daughter doesnt like to come home because she is loving her college life here. We signed the contract in February for her private room so we got a lower rate than those who sign up closer to semester start. Seemed fair compared to other places we looked at. I liked the flat utility rate. I had a miscommunication with the first months payment because the desk girl didnt give me correct info. They are super nice and try to be helpful. But they still didnt waive the late fee even tho it was their fault. Super close to campus. Thank heaven for the elevator-slow, but functional. Birds poop on your car in the garage. Overall, it seems like a pretty good place to live during your college experience.

It a good place to live a lot of friendly faces .it is close by to UVU and staff are really nice and loving

Awesome apartments! Lots of space and great amenities. Theres always some activity going on and its a really fun way to meet your neighbors! Management is always helpful when problems come up and they are super quick to fix any issues.

Amazing apartment complex! Very luxurious kitchen and living area. Aubree and Jessica are always very willing to help with whatever issues tenants have. One of the closest student housings to campus. 5 minute walk to Clarke Building/Library.

Love the staff, they have done so many favors for me to help with anything ive asked! Aubree knows just about everyone by name and is very considerate about what people want. Higher management is starting to get greedy with rent costs, but the employees are some of the best people. Just be nice and follow simple rules you wont have any issues, just like with everything else.

I have loved my experiences here! The apartments are really nice and super spacious, definitely enough space to live with other people. The office management and staff are really nice and they always have snacks, drinks, and candy in the office that they hand out for Free! They also give away nice water bottles and pens. Would recommend this place to any student.

Was not cleaned when I moved in, not the nicest workers, rent is too high, rules make you feel like you are still living at home, cleaning checks are too strict, the only good thing about university towers is the fridges and counters. But, the fridge doesnt make ice. and the carpet is brown. Parking is a joke and a half, 8 people in a house is a no go for me. Biggest mistake was moving into university towers.(:

I love living here! It’s a great place to live and it’s so close to campus! Jessica is the best ever!

I have lived here since May, and anytime Ive had a problem the front desk has always been quick to help. Jessica is super friendly and always up for a good conversation!

Honestly the inside of the apartments at least look nice. Thats the only good thing. The management is awful. They ignore calls and emails. Maintenance is terrible at responding. So many broken areas of furniture in the apartment that never got fixed, although they were asked multiple times. They will sneak extra charges onto your account in hopes that you dont notice. The office constantly opens late and closes early. They dont actually check for the cleaning checks. They are way overpriced. $400 a month for a shared room, with 7 other roommates in the home. I could truly go on and on about the issues with this place. I decided to move out because the issues got so bad. I havent yet sold my lease so I am still paying for the apartment and they are still trying to pull things over with me and are still screwing me over. Such an awful place to live, I didnt even want to live there through my entire lease. I know multiple other people that left the building before me for the same reasons. Would never EVER recommend this place to anyone. Would give 0 stars if possible

When Advertised, University Towers seems like a great place to live. But in actuality, University Towers is a terrible place to live. The “Hot tub” they talk so highly about in the advertisements is filled with green sludge, the clubhouse has been under construction for months with 0 progress, and the library is in a completely other building a mile away. The structural integrity of the building itself isn’t great, with things like counter tops being broken, to the “brand new” bed sets falling apart at the touch. The cost of rent is outrageous for the quality of apartment. The deluxe rooms come with a washer and dryer that do not work, and when an issue comes up, nothing gets done about it. The worst part of the whole thing is the staff. Issues were addressed to the staff multiple times, about both issues with the apartment itself, and issues with violent roommates, and the staff promising, on numerous occasions, to take care of the issues, both with the apartment complex and roommate, would brush it aside and ignorethe ongoing situation/state of the building.Problems would be so severe that it was unsafe not only physically, but mentally to stay in apartments, but management refused to take care of the issue. The staff would even go as far to say that emails sent to them containing problems would “get lost” making them unable to do anything about it. When an issue is addressed to them that requires them to work, they either ignore it or lie about it. Even issues that are great enough sometimes to the point that it is affecting mental health, the staff goes through everything they can to not have to address it. I would not recommend University Towers to anyone.

The apartments are clean and well maintained for the most part. Management is amazing and they are fun people. One downfall would be roommates but that isn’t something management can really control but they are always there to solve problems.

Lia and Aubree (The Office Girls) are awesome, I love living here! Theirs lots of cutes girls here, a lot of the athletes live on site which is super fun. The apartment towers hold a lot of fun activities including skydiving, snowboarding, and snowball fights! They also give out free pizza, chips, and soda.

University Towers is great! They give you an option if you want a private or a shared room. The benefits are amazing like having fixed utilities so you dont have to overpay for Internet and cable, or gas and water because theyre all included in utilities! The yoga room and the gym are my faves!! Great place to live, especially if youre a college student and can’t commute!

The management is incredible! Lelia, Aubree, and Bailey really care about their tenants and make them feel welcome. Lelia and Aubree really help you with any concerns that you have and go above and beyond to help! They are very professional and knowledgeable and will help you with any questions you have. Overall, the management here is great and I would recommend this place to anyone!

Office staff are always nice and helpful. Enjoy living here. Eight people is kind of a lot to fit in one apartment, but once you get used to it, its not so bad. Good price for the location and amenities included.

So the place looked nice(at a glance), then you realize the wifi is a joke, management is just a bunch of clowns, and when they kick you out and start a payment plan they stop taking payments on purpose. So that the interest goes up and the money keeps rolling in. And parking? Dear god dont talk about parking, closed tight spaces that are hard to move a vehicle around in. Want a good place to park then park on campus and walk. This place should get shut down or sold. You want to live in a fake heaven that is really hell. Well here you go, if i could give -100 stars i would.

Ive been having a hard time paying rent recently. So the state has to help me and that means paper work for both me and the apt management but Greg has been so helpful. He never made me feel rushed or worried hes been really patient even though he has a list of so many other people to help every time I called he knew who I was.Basically Greg is a absolute unit and needs a raise

I love living here! Coming straight from the farm, I was afraid to move to the city but University Towers has made it great! Since Ive lived here weve gotten new counter tops, sinks with lights in them, new appliances, and they just finished putting in new flooring in the hall. Lia and Julia in the office are amazing! They really care about the residents and will do anything they can to make sure youre happy living here.

The management is my favorite of all the apartments Ive lived at.

I really like it here! I moved in in August and so far its gone very smoothly. The people in the office are really helpful, and under the new management a lot of good things are happening. All of the apartments are being renovated too. I just moved into one and they are AMAZING! They painted all the walls white instead of the brownish color they were before and it makes them so much brighter. We got new countertops and appliances too. I know the employees are also working on having super fun events to get people involved. So far weve had some pretty fun ones. I would recommend this place for sure!

Great place to live. Very nice management and super close to campus. Super nice facilities and it even has free Caprisuns.

This apartment complex is exactly what I wanted and needed! New student at UVU and this is perfect! Located right across the street. Very Spacious and being furnished, a definite plus! But most importantly, the staff are awesome. I first met the office staff, two ladies, Stephanie and the Property Manager Genna. They welcomed me in and showed me around the complex. Answered all my questions clearly, helped me through the lease information and process, and and are constantly going out of there way to do everything possible to make you feel at home with ease. Great attitudes with nothing but a smile on their face. Maintenance has been wonderfully helpful. These guys and girls are AWESOME! Love my new apartment with all the amenities it offers. Good prices too. Thank you University!

This place is newly renovated and looks just as nice as the updated pictures. Not to mention that they often do fun get togethers to get everyone socializing! The apartment is super spacious and management is nice!

The hot tub never worked. No tutoring, library, or freshman mentoring. The office staff was unhelpful. Read the fine print: it’s $280 to sell it transfer your contract. In 2019 they raised the rent 35%. We had a really bad experience here. On the flip side, they are nice new apartments.

Ill be honest, it wasnt what I was expecting at first! But after talking to Travis in management I was able to feel comfortable here. They are undergoing an identity change from a party place. So a few of my party friends arent too thrilled with the new attention to the rules. Tyler also works in the office and is always ready to assist, and maintenance is pretty good here. The longer Ive lived here the more Ive enjoyed it, hence the 4 stars.

I have been here a year, and I have had many problems with the management and people working in the offices. For the start I was moved into the wrong complex (as they have a second property near by). Days were not prorated so if you move in on the last day of the month, be prepared to pay for both that month and the next. And most recently, they sold my room. Let me clarify: I had a year long lease, and the management started selling leases in February for the upcoming fall. And even though I currently reside here, my room, was leased for fall. No heads up was given except from an email that offered to renew a lease - IN JANUARY. When my lease was 45% of the way through, is when they expected me to resign. When I went to discuss renewing about two months before the end of my lease I found out my room has already been sold. The convenience of being near campus is nice. But the management is awful. They havent even cleaned the hot tub in a year!

I would give -5 stars if it were possible. Ive never had such a bad experience. The management does not know what they are doing. I was never notified of what apartment I would be living in or when to come pick up my keys. On move in day I sent a inquiry to them on this matter, to which I was told that my lease didnt start until the next day (contrary to what was written in the contract) in which I could move in. My move in day was on a Saturday and they only take appointments. I was told to come to the office at 10 AM to pick up my keys and find out my room number, however when I arrived the office was closed and no one was there. This was frustrating as I had all my stuff packed and I drove 30 minutes to come pick up the keys. I ended up calling the after-hours line in which some lady told me that they would put in my request and someone would call me within a few minutes to an hour. I ended up waiting for the phone call, but after two hours no one had called me back. THIS ENDED UP WASTING MY TIME AS I HAD OTHER COMMITMENTS TO ATTEND TO. WHAT KIND OF MANAGEMENT DOES THAT? WHAT IF I DROVE 3 HOURS AND NO ONE SHOWED UP? WHAT IF I CAME FROM OUT OF STATE? THIS IS NOT HOW PROFESSIONALS SHOULD PERFORM. I am planning on cancelling my contract as they have not provided a room number for me as stated in the contract. I HOPE THE OWNER CAN RE-BRAND AND CHANGE HIS MANAGEMENT IF HE REALLY CARES, HOWEVER HE/SHE PROBABLY DOESNT AND IT SHOWS!!! I dont recommend even getting involved.

Apartments themselves are spacious and nice. However, the way management handles day to day things is inconvenient and annoying. They have inconsistent cleaning checks, random fees throughout the year that they dont mention, they dont let you control AC/heating (even though its part of utilities you pay $60/month for), and theres horrible parking enforcement that they dont control and do nothing to fix. (I had a parking pass and got booted in the parking garage.) Honestly not a fan and wouldnt live here again lol

Ken took us on an awesome tour. This place looks amazing. There are tons of amenities like a weight room, yoga room, and cool clubhouse. The rooms are super spacious with everything well need. The proximity to UVU is great. Im feeling lucky to have found this place.

Theyre a really great place to live if youre wanting to be close to UVU. They have renovated most of the apartments and they are really nice. Plus they just re-did the carpet out in the halls and it looks way better. The price is quite steep for a college student, but other than that its a great place to live!

The university Towers is a great place to live. The management is great. They care about the residence living within the towers. Great place to move into!

At first, I wrote a bad review but the apartment complex was so nice and reached out to fix things. They waived my fee for me, and were willing to listen to my issues. Great service honestly.

The office does their best and I think they are trying to improve, but every time I went in there was new people who didnt know what they were doing. They over charged me 2 months in a row and both times I had to fight them just to get the charges fixed. There is defiantly a reason their reviews are so negative.

They were super awesome! They answered all of my questions, have great prices and even let me know how I could save my money! Ryan and ken were awesome and showed us around

The management here is wonderful! They are immensely helpful and friendly, and the apartments are really nice. The tenants are very friendly and welcoming. These apartments are within walking distance to UVU and public transportation. Very convenient for students and a great place to live. I have had a fantastic experience here.

Great place to live if you dont mind management charging fees left and right. If you try to call, their numbers they give out are either out of service, they dont answer, or they take your name and number for a call back that you will never receive.

I just moved in and its awesome. it has a GREAT location for school and work. Tyler and Travis are always going to make sure you are enjoying your time and will answer and question you have. so if you need anything just let them know!

Whatever you do, DO NOT sign a lease at University Towers. Management is absolutely terrible. They really deserve 0 stars.I have been ignored and lied to several times by the office staff, and I hadnt even moved in yet. Each person I talked to gave me a completely different story and nobody really seemed to know what they were doing. It got so bad that I decided I didnt even want to live there anymore, so I sold my contract.I was told by Jessica that everything went through and was finalized, and that my deposit refund was in the mail. Over a month later, I still had not received my deposit check, so I called the office again. Bailey told me that my refund had never been sent out, but that she would make sure it got done today. About two hours later, I received a voicemail from University Towers saying that I owed them $172.I called back and talked to Aubrey, who said she was a manager. She tried to tell me that I havent paid the lease transfer fee, even though I paid it when I first sold the contract. Apparently, even though I sold the contract over a month ago, it didnt actually get cancelled until today, whatever that means. I spent 10 minutes arguing with Aubrey, who continued to only give me lame excuses. She was extremely rude and unwilling to listen.All University Towers cares about is money. They are rude, greedy, and will rip you off any way they can. Dont get sucked in like I did. I went to Alpine Village instead and they were nothing but kind and helpful.

If i could give negative stars if i could. I got an eviction notice and after i moved out they kept calling me asking me to pay on the months that i had not been living there. They said that the contract was still valid and that i needed to pay the contract off for the whole year i was going to live there. Dont move there, They will get as much money out of you as they can.

Its not the best apartment complex but its definitely not the worst. The management is average. Sometimes they respond to maintenance requests in 1 to 3 days and other times it takes 3 or more weeks to get done. The apartments themselves are huge (they do have 6 rooms in them) but the quality of the furniture, appliances, etc. is not the greatest. If youre like me, just needing a place close by UVU, Id mildly suggest this one.

Great space, with large living room and kitchen which was a plus. Seems a bit spendy for the room sizes. The private rooms are decent, some bigger then others. Seems like everyone pays something different and nothing is consistent. Definitely not the friendliest people living in the building. When we put in maintenance requests they take a while to get fixed. Close to campus which is a plus.

Dont come here. This place is terrible. Whatever other review says that this place is good is lying. Screw this place. My first day there and it turned out that the other people from before didnt even move out. I was coming from out of state and they told us to come back when the apartment was cleared out, but I had no where to go so I was stuck sleeping in the sofa till the previous people who lived there moved out there stuff. Then, I got stuck sleeping in the sofa again because it turns out there was cat pee and food all over my room. It smelled terrible and the room had to be cleaned out and carpet had to be removed. They take forever to fix the things that need fixing, such as the light in the living room that was broken for a while. I told management that I was moving out and even though its contract and I still had to pay the rent till I sold my contract or the year was complete, these guys still charged me for cleaning checks, that they have once a month. They charged me 75 bucks for 2 months that I didnt do cleaning checks. Like how am I supposed to do it after moving out of state again? I even notified about it and they told me not to worry. Now Im worried every month to see if they are going to charge me again. Dont come here. Im serious.

Ryan and Stephanie showed us around and it is so clean and so great. The WiFi sucks. The new management really takes care of things nicely. They gave me free Stance socks and a great tour.

The apartments are alright for student housing. Ive liked living here so far. Travis and Tyler in the office are really great and honestly always try to take care of things as quickly as possible. Plus theyre super hot.

I moved there when I first moved to Utah. I shouldve known it was going to be a disaster when I spoke to the manager multiple times before I arrived. I arrived only to be embarrassed because the manager said he didnt have any available rooms. I felt like I was at a crappy hotel. And then soon after the manager who I repeatedly spoke to ( Trevor ) had issues with stealing money. I didnt realize I was a victim until the new manager ( Amos ) told me I had owed money when at the time Ive paid my rent on time. I realized it wasnt a fit for me and he understood. Now I go and check my credit to see I have an eviction for an apartment that stole my rent money not once but TWICE! And had the nerve to make me pay for their bad judgment on hiring a manager who was a thief. Its the worst student apartments around. You made my first college living situation my last. HORRIBLE APARTMENTS. If I could give you less than one star I would.

I got 99 problems but where I live aint 1

Ryan and Stephanie showed us around and were quite the help to us, they both made it a fun and positve experience. New management was chill and looks excited to help their clients. They gave us an awesome tour and free Stance socks! What a deal!

A disappointment isn’t even the beginning. They look nice upon first glance but are cheaply built and don’t offer most of the incentives advertised. Hot tub has never worked, bed was broken (we had to take the drawer home and fix it), the dishwasher has never worked, and the washer and dryer rarely worked, and the game room is unusable. The staff was less than helpful when it came to a serious roommate problem. He was schizophrenic and out of control. Bottles of urine left laying around, electronics put out in the snow, drug issues that weren’t taken care of because the staff did a poor job of looking in to the problem. The so-called Freshman Bldg was not a freshman building.We left multiple messages and emails with the staff and Nelson Brother’s, only to receive a call back about a month later from a college-age staff member. We have sent multiple emails to both places again recently and can’t get a return call or e-mail.In the end things were so bad anxiety and depression became a huge issue, it affected me mentally and emotionally to the point that doctors had to intervene.Living there finally became too much, which resulted in making a move to a new residence. I was originally told I would be let out of the contract because staying in the room wasn’t an option. The roommate was mentally ill and needed some serious help. The staff said that because his mental illness wasn’t disclosed at the time the contract was signed there’s nothing that could be done. So, now I’m paying rent on 2 different apartments.Just keep looking for another place to live. College is supposed to be a good experience, but living at University Towers made it one ofthe worst experiences I’ve ever had. A disappointment on all levels of college living.

University towers has improved so much over the last year. Management is much better! Very big apartments and super close to campus.

New management is getting all the riff raff out and it makes it more enjoyable to live there. Sam is great. Ryan is a great help and he helps a ton. I like my roommates. They are super chill and fun. Great environment. The wifi is getting fixed and they are fixing the gym equipment tomorrow! Im super excited!

I have a private room and love it. That being said, theres a lot going on here that really bothers me and everyone I know that lives here. Management is nice, you may have to be persistent to get an answer, but every issue Ive brought up has eventually gotten solved. However, I feel like this place does whatever it can to get money from you. Cleaning checks are pretty intense as far as the rules go. From late November to when school started in January we had THREE cleaning checks!? It made absolutely no sense because that was within like a month and a half. And on top of that they made it more intense by making it so you fail if you dont write your name on the front page, and if you failed and got a fee youd have to pay it within 48 hours or something (and none of us are sure if the notification of failing would actually notify you). They came after the hours of the cleaning checks, and all of us are always on edge because the first time one of the bathrooms failed because there was a strand of hair in the shower, and another bathroom failed because there was a spot on the mirror or something. Also, none of us ever got those things at the beginning of the year where you write down the state of everything so you dont get fined for it, so hopefully that doesnt happen. They always tell you to put in a maintenance request whenever there is a check, but if your request is anything below high it is never ever getting done.One of the most ridiculous things they do to get money from you is unlocking your door. If you need them to come unlock your apartment during office hours its $30. After office hours its $50!!!!Ya, the kitchen and main bathroom areas look nice, but as far as the kitchen goes it reminds me of Barbies Nutcracker when they see the fabulous castle and it ends up being a cardboard cutout in front of a cage. The oven takes YEARS to warm up, like its not even funny. And for some reason our dishwasher/under the sink always smells bad no matter what we do to it. And in the bathroom the faucets glow when you turn it on, which is cool but I wonder if they put money into it that couldve gone somewhere else.I almost forgot!!! THE WIFI SUCKS SO BAD ITS HORRIBLE! There have been times where Im watching something at like 3 am when everyone is asleep and nothing will load. Its a good thing I have unlimited data on my phone because I am constantly using it.I would not trust their website. I live in the south tower, so I dont know how glorious the north tower is. But the south tower laundry room is nothing like the pictures. It is incredibly dirty. I always joke about how I want to give them a surprise cleaning check because they would totally fail. There are constant leaks in the garage, in the garage area by the elevator there are pipes with ductape or something around it? Theres one light in the garage that is hanging by a thread above a parking space. And ya the driveway thing sucks theres only room for one car. And theres no visitor parking! You have to get a pass that expires after a few hours and you need special permission for anything other than that-- its a process that doesnt need to be as complicated as it is. My other beef with the garage is that Im pretty there are way more handicap spaces than legally required, and they arent even near the elevator? And shockingly, they are never used except by the management to store furniture and stuff. It is so infuriating. On top of that, there was a petition someone suggested that there should be reserved parking... which would only cost more. They kept pushing the petition in emails and stuff but nothing happened so I dont think anyone fell for it.About the hot tub-- a friend of mine put in a maintenance request saying they need to clean the hot tub (because its empty and full of garbage) and they emailed saying that if we want to use one we need to go to The Gateway or some place that isnt close by (15 minutes away or something?). Dont include it in the price and not deliver on it? I have more, but it wont let me write any more.

I have enjoyed my time here the apartment was clean and and nice and it was easy to move into. They always have food and the staff is always attentive and help when i need a maintenance request or repairs.

Maggie helped us out at orientation. She was so helpful! Then Travis gave us a good tour of the apartments, and Tyler was really personable and helped us feel comfortable at the office. All in all, a great experience!

The worst place I have ever stayed at. The staff is super shady, the stuff in the apartment breaks down ALL the time, OVERPRICED for what you get. Ive had $500 of possessions STOLEN from me and when I went to the office they claimed it wasnt their responsibility to provide security of any kind and did not help me at all. The so-called weight room has like one set of weights and one treadmill. The elevator is a piece if trash that feels like its going to break down on you. Other than getting all my stuff stolen, paying WAY too much money, and having to deal with a broken down appliances and dealing with shady and un-caring staff, this place rocks.

I absolutely love this place! The management is so kind and understanding to your needs. Definitely a good place to live while at college!!

Really hard to work with the owners. Management office is really nice and will do what they can. But the policies are strict and over the top. Will definitely screw you over as much as possible

I love living here at University Towers. It’s really close to UVU campus and the bus stop is just right in front of the building

Pretty spacious, and lots of rooms for lots of roomies. I like how its close to campus, its super convenient if you bike to get around. Also Travis, at the front, is really great to work with! He definitely made the first-time move out experience a lot better for me!

I have never left a review in my life but I feel I would be failing my fellow freshmen and their parents by not writing one.Apartment is pretty and looks nice but the halls are disgusting and it always smells so weird and terrible.The washer and dryer are ancient and barely work.The. Walls. Are. Paper. Thin. And. You. Can. Hear. Everything. Upstairs neighbors banging? Roommates have a cough? You hear it.Roommates smoke weed in apartment and when front desk was told, they gave them a cute little “please don’t do it on the property” and sent them on they’re way to light right back up.Staff isn’t very friendly and genuinely just don’t seem to care.The parking lot has no where for water to drain so it makes huuuge puddles and a plow guy comes for snow that drives through one strip and then leaves all ice there for you to die on.IF YOU THINK THE DEVIL WORKS HARD WAIT TILL YOU SEE THE PARKING ENFORCEMENT AT THIS PLACE. They do everything they can to rob you of your last hard earned cent.Last thing, don’t be fooled by the hot tub—it’s drained and empty all year round.Not worth the hundreds of dollars of rent any of us pay.I hope this un-sugar coated review of my experience helps :)

The NEW management is awesome! They work super hard even with the fact that the old management left them nothing to work with. The staff is friendly and great to talk to. If you have a problem but never told them about it because you were nervous nothing would change... Id speak with Genna.. She knows whats up. The customer service we have been waiting for is finally here 👌🏼

I only had a contract here over the summer. The management here sucks. There is only one management that seems she knows what she’s doing and actually cares. I think her name is Heather? Try to get a hold of her if you ever need anything. But the rest really just try to find anyway to screw you over. When I first moved in my side of the room was a mess. My bed wasn’t put together so I had to find all the tools to put it together. Then on the final cleaning checks they tried to charge me 50$ because I “failed” cleaning checks. Luckily I had taken pictures of what I had cleaned and emailed them to Heather and she passed me off as good. The others wouldn’t even try to listen and look at the pictures. I have never been charged for cleaning checks in all 3 years of student housing. I was then told I still wouldn’t be getting my refundable deposit fee because the other managers didn’t tell me the right amount to be paid which wasn’t my fault for paying what I was told too. Also, the maintaince hardly ever actually fixes things. They make up an excuse on why they can’t do anything and then mark it as okay. I’m usually not the one to write reviews like this. But felt there’s something to be said. I know I’m not the only one that had these issues either. The management can make or break your living here. The apartments are nice, but could have had a better experience here if they actually had more managers that knew what they where doing and wasn’t there to screw everyone over. Some will try everything they can to get more out of your money, so don’t let them fool you.

Failed a cleaning check and they charged me and they sent the cleaning crew in and they didnt clean it at all and still got charged for them doing nothing. They just try to get money from you anyway they can. If i could give them a zero i would.